What's the difference?
The dual-cab ute market and light truck market are potentially two very different landscapes.
While the dual-cab continues to storm the sales charts in Australia, there’s also a growing awareness among hardcore users of these vehicles, that a light truck might often be a better solution.
Better payloads and higher Gross Combination Mass ratings in an age of increasing legal and insurance concerns over overloaded vehicles, were once the light truck’s strong suit. But these days, vehicles like the full-sized US-made pick-ups and even the muscled-up Ford Ranger Super Duty have bridged or even exceeded that gap.
At which point, the light-truck’s benefits become the ease with which it can take on heavier jobs and the sheer size of the cargo and cabin area, not to mention those truck-specific qualities born of generations of refining a concept.
In Australia, it’s Isuzu that absolutely brains the opposition in sales terms. And part of the reason for that has been a realisation that not all would-be buyers want the hassle of the traditional truck-buying process of purchasing a bare chassis and then equipping it so suit their needs.
Which is where Isuzu’s RTW (ready To Work) concept comes in. You simply choose the truck you want, choose a tray, van or service body and then let Isuzu deal with it and phone you when it’s ready to collect.
It's so simple, it’s a wonder not everybody is doing it.
The other news is that Isuzu has finally updated its popular N Series fleet after about 16 years. A new cabin, extensive chassis changes, uprated engines, and all-new transmission, improved suspension and a new focus on safety are all headlines. But 16 years is a long time between drinks, so do the improvements make enough of a difference to keep the concept relevant in a changing market?
The fact of the Suzuki Baleno's existence is one of the more puzzling features on the automotive landscape. It's a car that pits itself against all manner of worthy competition - some of it exceedingly so - in the small hatch segment.
People still buy what the industry calls light cars (in ever-diminishing numbers) so perhaps Suzuki thought offering two would be a good idea, as its Swift occupies the same patch of sales ground in this city-sized segment.
In this part of the market, you've really, really got to want it. You need to be stylish, sophisticated and packed with tons of safety gear if you've any hope of so much as laying a fingernail on the Mazda2. Or, let's face it, be dirt cheap to counter Yaris and (the soon to depart) Accent.
It's all the more puzzling because Suzuki does interesting cars like the Jimny, Swift, Vitara and Ignis. And the oddball S-Cross (RIP).
The Baleno seems far too tame, timid and, well, blergh. But according to VFacts, Suzuki shifts at least a hundred of these per month, sometimes over 200.
A truck like the NPR (or any other truck, really) is never going to replace a dual-cab ute in terms of its duality. While the latter can tend to weekday chores and be quickly reconfigured for weekend fun, the light truck has no such facility. Nope, it’s a workhorse. Period.
You need a fair bit of real estate just to park the Isuzu overnight and it certainly won’t fit in the typical supermarket car space. It’s hardly sporty to drive, either, although the latest upgrades have made it more user friendly in a total sense and safer than ever before.
But what it does do that a dual-cab ute can’t often do, is tackle bigger, heavier jobs with a fair bit of bandwidth still up its sleeve. And if the nine-to-five side of things is where you need to be, then a vehicle like this has to be worth a look. And if you consistently find that you’re sailing close to the wind in terms of exceeding a ute’s legal payload, towing capacity or GCM, then the extra bigness of a light truck could make a huge difference.
That’s especially so given the price tag. Okay, you’re not buying a lot of high tech for your money, but you are getting some seriously stout engineering and an expectation that you won’t be working the thing to death anytime soon.
Note: CarsGuide attended this event as a guest of the manufacturer, with meals provided.
The Baleno is a disappointingly dull car from a company that makes plenty of un-dull cars. I suppose it's prudent for Suzuki to at least try to look like a grown-up, but as this car proves, there's no fun in that.
It will no doubt be dependable and if kept in metropolitan areas, will serve its owners well. But it's lacking in key safety gear, the servicing is a bit on the stiff side and the interior feels cheaper than most of its competitors.
And on top of all that, it feels really old.
It can’t be easy to make a light truck look fashionable, but Isuzu has done a reasonable job of making the thing look, at least, current. The lighting has all been changed to LEDs now, and the bold, angular face the truck presents looks pretty modern.
But new tech has also forced some design changes. The bull-bar that is part of the Tradepack deal, for instance, has been redesigned with changes to the main hoop. That’s all to accommodate the radar units inside each headlight that inform the front cross-traffic warning system of anything in the way.
Also notable is the attention to detail of the optional (rather than the alloy tray seen here) Australian-made service body. With a choice of internal layouts, the flip-up sides reveal a proper workshop on wheels when configured that way.
It’s also nice to see that all the clips and catches on the drop-side tray can be easily replaced if damaged.
Suzuki says the Baleno's look reflects the brand's 'Liquid Flow' design language, but I'd much prefer it if they had stuck with the angular design of its other cars. Almost all of them are far better looking, or at least characterful.
The Baleno's recent facelift, which is mostly a new front bumper and a headlight tweak, was probably supposed to improve the looks but instead the car now appears to have had some fillers pumped into its cheeks.
It's not an attractive car from the front, with the grille overpowered by the lower fascia's sheer breadth. The rear and profile are fairly anonymous and to ensure its anonymity, there is little in the way of adornment. Looks basic, is basic.
Step in to the spacious-for-its-size cabin and you'll be greeted with the usual Suzuki staples of super-hard plastics, hardy carpets and tough cloth trim.
There is a little curvaceousness to the dash design but it just feels a bit half-hearted until the curves run into the centre console's alien-with-flappy-ears effect. There's nothing wrong with it but it does look dated.
The new cabin Isuzu has brewed up certainly brings the truck into the present, but it’s still very much a light truck in some respects. As in, it’s still a pretty good climb inside, although there are steps and handles to make that easier. The steering column still gets in the way as you swing your left leg inside, though.
The plastic surfaces would still make a car interior designer cringe, and the floor is vinyl and the seats cloth. But the three-abreast seating arrangement makes sense and, should you choose the dual-cab N Series option, there’s actually seven seats in all.
Cabin storage has obviously been a priority for Isuzu, and there are three large, netted overhead bins above the top of the windscreen, as well as bins and buckets across the width of the lower dashboard. Interestingly, each door has just a single, slim pocket and no bottle storage.
The centre console addresses that somewhat with a pair of cup-holders and a pen slot, while there’s also a large bin behind the seat on the bulkhead. There’s also an interior light that wouldn’t look out of place in an industrial kitchen.
The dashboard is home to a pair of USB charge-ports in the centre and the truck stuff continues with a wand for the exhaust brake and a knob near the steering column for a fast-idle setting. It’s also nice to see that even though Isuzu has adopted keyless entry and start for the N Series, the starter button resembles a conventional key and is located right where it should be in the side of the steering column.
What’s missing? Mainly a vanity mirror on either side of the cabin and a physical volume knob for the stereo. Oh, and paddle shifters would be nice too, especially when towing.
Externally, the Tradepack option gets you an aluminium drop-side tray, sturdy ladder racks, a tow bar, bull bar, toolboxes fitted below the tray between the axles and even a wash station for after-work clean ups.
The tray is fitted in Australia (many of the Ready to Work body options are also made here) and the load floor is a vast expanse of alloy with the ability to cope with small, heavy objects thanks to its high-impact materials. But the usual drop-side tray caveats apply including a high loading height, rattling from the sides and the legal requirement to lash everything down before hitting the road.
Meantime, part of the overall appeal of the Isuzu line-up is that there are something like 40 different permutations of cabin width, wheelbase, GVM, overall length and driveline.
But here’s perhaps the N Series’ greatest trick when it comes to being practical: While it’s easy to dismiss the vehicle for being too big and unwieldy, many operators would possibly find that the extra payload and real estate in the cargo area means that they might not need to tow a trailer every time they venture on to a job site. At which point, the dual-cab ute with a tandem trailer starts to look less convenient, especially if there’s any reversing or squeezing on to a tight site involved.
Oh, and if tight spaces really are an issue, the N Series’ sub-10m turning circle makes a typical dual-cab’s 12.5 metre turning circle look ridiculously ungainly. And that’s before we get to that trailer.
Typically for a vehicle like this, a full-sized spare tyre is included.
Here's some excellent news - there is plenty of space in the Baleno's tiddly sub-four metre frame. The awkwardly-proportioned body has delivered good space for front and rear passengers who would be happier on more comfortable seats, but for city driving, they do just fine.
If you're up to around 180cm tall, there's enough space for you and your legs in the back and headroom is adequate.
Storage is a limited to a couple of open trays but you can put your phone in the same place as the USB port. You get two cupholders at the front and if you don't mind losing the rearmost of your storage trays, the back seat passengers can share it as a solitary cupholder. Each door has a very handy bottle holder that will secure a 1.5-litre vessel.
The boot is a good size for the segment at 355 litres to begin with and 746 with the 60/40 split fold rear seat folded down.
Like the rest of the N Series line-up, the NPR Tradepack model we’ve chosen to review here is available in a range of cabin widths and wheelbases and even a choice of Gross Vehicle Mass. But first, let’s break down the badge. In Isuzu-speak, N stands for the smallest family in the light-truck line-up. As such, it can be driven on a normal car license in Australia.
The P stands for the GVM, in this case that license-friendly 4.5 tonnes, although you can opt for the higher, 6.5-tonne GVM at which point an endorsed license is required.
And, finally, R is Isuzu’s in-house code for a truck that is two-wheel-drive and uses conventional steel-spring suspension rather than air suspension.
Isuzu says the Tradepack option with its large tray and fittings is a very popular one, so that’s what we’ve concentrated on here. That pack equates to all the drop-side tray, racks and fittings, so it’s a comprehensive add-on. Of course, you can take your NPR as a bare cab-chassis, too, and save by swapping over the tray and fittings from your old truck.
Beyond the nuts and bolts stuff, the NPR includes LED lights all-round, heated and powered exterior mirrors (and they’re huge), keyless entry and start, cruise control, steering-wheel mounted controls, climate-control air-con, a suspension driver’s seat and a tilt and reach adjustable steering column. There’s also a 10.1 inch multimedia screen in the centre of the dashboard, digital radio, sat-nav and wired Apple CarPlay and Android Auto connectivity.
The features that tell you this is still a truck and not a passenger car include the steel wheels, cloth seat trim and vinyl flooring.
As it sits, the NPR Tradepack costs $86,014 on the road, but that’s an all-up figure, and not one where you then have to arrange your own accessories and bits and pieces. It’s also within a few hundred dollars of the Ford Ranger Super Duty Super Cab which, perhaps not so coincidentally, has an identical GVM of 4000kg, GCM of 8000kg and slightly more towing capacity of 4500kg versus the NPR dual-clutch’s 4000kg.
For $16,990 drive away, Suzuki opens the range with this GL. That scores you 15-inch steel wheels with less than fetching hubcaps, a six-speaker stereo, air-conditioning, reversing camera, remote central locking, cruise control, sat nav, auto halogen headlights, power mirrors and windows, and a space-saver spare.
A 7.0-inch touchscreen that you can find in almost every Suzuki handles the sat nav and entertainment duties. It's not a bad piece of hardware except it doesn't have a proper volume knob, but more than makes up for that with Apple CarPlay and Android Auto. Then ruins it again with tinny sound. You can't have it all, I suppose.
Believe it or not there’s actually a family connection between the 3.0-litre turbo diesel in the Isuzu NRL and the Isuzu D-Max dual-cab and MU-X SUV.
While the displacement of the D-Max remains, the unit in the light truck has been retuned to liberate more torque at lower engine speeds. In this case, that’s 129kW at 2860rpm and 430Nm of torque anywhere between 1450rpm and 2860rpm. That gives the engine great flexibility, but the transmission also plays a part.
That’s either a six-speed manual or a nine-speed dual-clutch unit. The latter has either manual or fully automatic shift modes, and it’s worth is backed up by the potential for lower fuel consumption thanks to the inherent efficiency in such a transmission as well as the three extra ratios.
Designed and made in-house at Isuzu, the brand says it’s confident the wet-clutch unit doesn’t carry the potential flaws of some other dual-clutch units we could name. That said, Isuzu has downgraded the towing capacity from 4.5 to four tonnes if the nine-speed is fitted.
And just like any good truck, there’s the provision for a power-take-off on the side of each transmission option, as well as an exhaust brake to help the mechanical brakes when fully laden.
Unlike many light trucks before it, the Isuzu doesn’t get stuck with a rigid front axle. Instead, you get a proper independent set-up with coil springs, while the rear end remains a live axle with leaf springs in the interests of carting lots of heavy stuff.
You'll not need to hold on to your hat in the Baleno. The 1.4-litre naturally-aspirated four-cylinder musters up 68kW at 6000rpm and 130Nm 2000rpm earlier. It's not a lot, but at 915kg, the Baleno isn't doing too badly.
There's an old relic in the transmission department. Power reaches the front wheels via a four-speed automatic transmission. There aren't many of those left in circulation on new car forecourts.
You can't buy a Baleno with the plucky 1.0-litre turbo anymore, which is a bit of shame.
This is a cursed subject in the truck segment, because there’s just no standard pattern of usage, nor a typical loading scenario. Some trucks will spend their whole lives heavily loaded going from red light to red light, others will be less burdened and driven between regional towns.
But what we can tell you is that unladen and driven sensibly, this truck should be able to return fuel consumption figures in the low teens per 100km. Throw the full payload and a trailer on the back and head for hilly country and you could easily double that and then some.
As such, the range from the 100-litre fuel tank is going to vary enormously, but should be somewhere between 500 and 800km.
The other thing to bear in mind is that the upgrade to this model has brought the Isuzus in line with Euro 6 emissions or their Japanese equivalent. So they now need AdBLue and there’s a 14-litre tank for that.
Suzuki says you'll get 5.4L/100km on the combined cycle, which isn't too far off reality, our time delivering around 6.6L/100km. Which was remarkable in itself given how much throttle you have to use to move along.
Another bonus is that even though the fuel tank is just 37 litres, you won't spend half your life filling up.
Actually climbing aboard the Isuzu is job one, and you’ll need the handles and step to do it safely. Then again, it’s probably no more testing than getting into a really low sports car in a degree of difficulty sense.
With that accomplished, you’re met with two things; the view out and the very un-car-like driving position. The first is fantastic for forward vision. And it’s not just the height advantage over other traffic. The cab-over-engine layout also means you’re almost at the very front of the truck, meaning you can see a lot more of what’s directly in front of you, even if it’s almost under your nose. Jumping back into a dual-cab ute for comparison emphasises the point enormously.
The driving position, meanwhile, might take more getting used to. The steering wheel is almost flat and you tend to sit pretty upright. Long-distance drivers will tell you this is actually great for long stints at the helm, and it honestly feels pretty natural after just a few minutes. But the steering column placement means there’s no chance of left-foot braking which some drivers (this one included) prefer.
Once you’re rolling, the dual-clutch transmission starts to feel pretty handy with short, sharp upshifts and a calibration that sees it keen to downshift on deceleration to help balance the vehicle, take the stress off the brakes and ensure that the engine is in its power band for when you next throttle on.
Speaking of which, the engine is not exactly overpowering, but it does produce the meat of its muscle in the right places, helped no end by having nine ratios to play with. And here’s an interesting point: The way the engine is installed in the NPR – and despite the fact that you’re sitting pretty much right on top of it – there’s less noise and vibration from the 3.0-litre than in an Isuzu D-Max ute. Obviously, low vibrations and less noise are factors in staving off driver fatigue, and clearly Isuzu knows how to achieve this.
Ride quality will vary hugely depending on what’s on board. We tried the NPR with a full load of gear on the tray, taking it almost to its payload limit. At that point, the ride was actually quite compliant, and the only odd sensation is that of having your backside right over the front axle.
The other mantra held dear by fleet managers is that the best way to reduce breakdowns is to take the driver out of the equation as much as possible. That explains the dual-clutch transmission, for one, but it also perhaps explains why the NPR is set up to be actually very easy and simple to drive. It’s definitely scarier to look at than to pilot. And that turning circle is something else!
Most Suzukis are fun to drive even if they're on the slow side. The Jimny bounces around like a fat puppy full of sugar, the Swift is a good laugh and the Vitara is quite handy. The Baleno fails to be any of these things, but it's not all bad news.
The first thing you'll notice is the very light steering that makes a high-pitched noise when you turn it.
The second thing you'll notice is the whine coming from the transmission or somewhere very like it, no matter how much throttle you have on. It shifts smoothly enough, though, which isn't very often given the lack of gears.
It's not often I yearn for a CVT, but that might be the better transmission for this car. Yes, I just checked outside for airborne pigs, too.
The Baleno does feel like it teeters a little on its skinny, high profile tyres. It's not a car to drive with enthusiasm, but if you're happy enough with its almost-lively off-the-mark acceleration, which then fades away rapidly, you'll be perfectly happy.
It's not very quiet, though, with plenty of noise passing through the trademark thin sheetmetal and sparingly damped shell. It's light, but you can hear why - there's not much sound-deadening to weigh it down.
On the open road the Baleno further reinforces its credentials as a city car - it wanders around on the tyres, the steering loses all its feel and the wind noise means you have to turn up the volume to either drown it out or make yourself heard.
You can absolutely thank OH&S legislation for the huge leaps in active and passive safety that vehicles like the Isuzu have made in recent years.
Although this class of vehicle is not required to be crash tested (and, therefore, there’s no safety star rating available) even a scant knowledge of physics suggests that sitting the passengers up high in a vehicle with a strong chassis is a very good start when it comes to crash safety.
Passive safety is also helped by an airbag for both driver and the two front-seat passengers in the case of the three-seat variant we’ve looked at here. But only the outboard passengers get a three-point seat-belt, and the centre position gets a simple lap-belt.
There are also side intrusion bars in the doors as per passenger-car best practice and the overhead storage space features a safety net. There are no side-curtain airbags, but again, that high seating position makes the N Series inherently safer for passengers in a typical side impact.
But it gets better with a long list of driver aids, most of them straight out of the current passenger-car playbook. Running changes to the vehicle over the years have seen the addition of autonomous emergency braking (AEB), anti-skid brakes, stability control, a driver attention monitor, a distance warning system for vehicles in front, brake-force distribution and lane departure warning.
New safety tech this time around includes front cross-traffic alert and braking, mis-acceleration (pedal-error) mitigation, traffic and speed-sign recognition, a distance warning system that also advises of the speed of the car in front and improvements to the rear camera system.
And yet, there’s probably more work to be done here. We’d like to see a standard 360-degree camera and tyre pressure monitoring as well. These are both available at extra cost right now, but really should be standard on a vehicle like this. Rear cross-traffic alert is also missing, but that’s more about standardising the sensors and their calibration on a huge range of rear-body designs, apparently.
There’s also an apparent tech gap to be bridged, too, and right now only the dual-clutch-equipped version gets the speed limiter and adaptive cruise control, while the conventional manual does not.
Isuzu is also making a big noise about the new electronic park brake which can be used in an emergency to bring the vehicle to a complete, controlled stop if necessary.
Sadly, the Baleno is not among the frontrunners for safety features. It does arrive with six airbags, ABS, stability and traction controls and a reversing camera but misses out on every advanced safety feature we expect to see at least one or two of, such as AEB.
There are two ISOFIX points and three top-tether restraints for the baby and child seats.
The Baleno does not have an ANCAP safety rating.
Despite the hard life many trucks are destined to live, Isuzu offers a standard six-year/250,000km warranty on the cabin and chassis of this model. The rear RTW body (whatever form that takes) is covered for three years. There’s also a three-year warranty on genuine accessories provided they were installed by a certified fitter.
Service intervals are every 25,000km, 12 months or 5000 hours of operation, whichever comes first. There’s also six years of roadside assistance thrown in.
Isuzu offers a range of service agreements ranging from the basic package right up to a plan that covers everything including wiper blade replacement.
There are currently 84 Isuzu dealers or authorised service outlets around the country, including some pretty far flung spots, so service and parts should be less of a problem than for some other brands.
Mechanically, Isuzu has worked to reduce servicing times, including the use of sealed-for-life wheel bearings.
Suzuki has joined the mainstream market herd with a five year/unlimited kilometre warranty for private use (ie not Uber) but there isn't even a solitary year of roadside assist.
Happily, since we last drove the Baleno, service intervals on the 1.4-litre have improved to 12 months/15,000km (rather than the previous 10,000km) and the company also offers five years of capped pricing up to 90,000km.
Services come in between $239 and $499, unless you've somehow covered 90,000km inside the five year window, and then it blows out to $649. That last figure aside, you can expect to pay $1635 over five years (or $2045 if you go nuts on the mileage). It's not especially cheap.