Isuzu D-Max vs Ford Transit Custom

What's the difference?

Unquestionably rugged, capable, and surprisingly comfortable, the D-Max is the quintessence of the modern ute formula: (Almost) everything you need, with none of the things you don't.

While it's still missing a handful of bells and whistles compared to some of its notable rivals, it's easy to see why this Japanese stalwart punches above its weight in the Aussie and New Zealand sales charts.

Everything counted for, this one (LS in NZ, LS-U in Australia) is even my pick of the range, though I'd be tempted to splash for the X-Terrain (or at least the optional heated seats) if I lived on NZ's icy South Island.

The Sport, like all Transit Customs we’ve tested, is a capable one-tonner and all-around workhorse even though it's not quite as sporty these days due to engine revisions. With an all-new Transit Custom range due later this year, we’re not sure if a Sport will be part of the model mix. So, if you like the look of this rebel, we’re sure run-out deals will soon be available.

The D-Max backs its rugged reputation with tough looks, which have been brought up to a more contemporary style for this latest generation.

The signature Isuzu 'kabuto' grille brings with it instant recognition of the brand’s industrial robustness as also worn by its medium- and heavy-duty trucks.

A strong bodyline featuring a new geometric theme for the brand, light fittings and all, looks ready to rumble, and combines nicely with the high ride height, thick tyres, and big wheel arches to sell the idea of this truck's off-road prowess.

One thing I might like the most about the overall guise is how it avoids being delicate. This D-Max continues the simple panel work which looks as though it’s ready to be coated in mud and not easily damaged.

Again, it’s not as iconic a design as the tough American styling of the Ranger or the more refined looks of the new Amarok, but it still looks and feels more modern than most of its rivals, particularly the dated HiLux.

Chrome is tastefully applied on this LS-U grade to uplift the design ever so slightly, at least compared to the blacked-out pieces on lower variants.

Hopping in the cabin and the geometric theme is continued in the seats, wheel, and across the dash with the vent fittings.

It's even mirrored in the little digital element in the dash, where each side of the pattern serves as the temperature and fuel gauge, respectively.

Little touches like this help the interior feel more consistent and thoughtfully designed than the previous (and decidedly industrial-feeling) D-Max, so props to the brand for including it.

It’s also much more comfortable than the previous D-Max, with a more generous application of soft-touch surfaces, welcoming seats clad in tough cloth material, and in this grade, carpet floors.

Ours had thick rubber floor mats to help protect the carpet beneath, but lower grades get vinyl flooring for all your agricultural adventures.

Overall, I like it. There’s just enough luxury and modern features in the cabin for it to be very liveable, while maintaining an honest, practical feel.

The Sport enhances the purposeful styling of the Transit Custom, which, with its wedge-shaped character lines, trapezoidal grille and swept-back headlights, is still arguably Australia’s best-looking commercial van after more than a decade in local showrooms.

Although some may find the twin racing stripes too in-ya-face, the overall effect of the Sport’s unique body enhancements and larger 17-inch alloys with lower profile tyres is one of cheeky rebellion against commercial van conservatism.

Only the Transit Custom’s handsome lines could get away with this. Can you imagine how a HiAce would respond to this treatment?

Even so, the Sport retains the excellent design features that make it such a good workhorse, including the sealed steel bulkhead that separates the cargo bay and cabin. This not only serves as a robust cargo barrier but also insulates the cabin from cargo bay noise, which in some commercial vans without a bulkhead can be unbearable at highway speeds.

Its front-wheel drive chassis platform has MacPherson strut front suspension, leaf-spring beam axle rear suspension, four-wheel disc brakes, power-assisted rack and pinion steering and a compact 2933mm wheelbase that provides a competitive 11.8-metre turning circle.

Our test vehicle is fitted with the standard LHS sliding load-door and twin rear barn-doors, but optional body configurations include a window in the LHS sliding load-door, dual side load-doors with or without windows and a rear swing-up tailgate.

On the topic of practicality, this D-Max has a useful and spacious cabin.

For what it’s worth, I like the cloth seat trim available on this grade, which strikes me as hard-wearing and easy to clean.

The seats are also wide and have significant padding and bolstering so you’re comfortable and don’t get thrown around too much.

The wheel is reach and height adjustable, while the seats manually slide back and forward, but have electric adjust for lumbar. Many who use this truck for adventure or agricultural applications will prefer a manually sliding seat, so I see this as fair.

It was easy for me to find my own driving position, and I had very good visibility over the bonnet, out the rear window, and down the side, with generous wing mirrors (which, no doubt, will also come in handy when towing). 

The cab is quite high, so the addition of side-steps in this grade was a welcome touch for my much shorter partner to be able to clamber in and out of the cab easily.

In terms of amenity for front passengers, there are large bottle holders and map pockets in each door, a further two large bottle holders in the centre console alongside the manual handbrake, a bay underneath the climate controls suitable for phones (though finished in a hard plastic material, so things may slide about), a small but deep armrest console box, and a decent-sized glove box.

Of course, Isuzu carries over additional pop-out cupholders in the dashboard, apparently an important feature amongst the truck's dedicated fan base.

Isuzu has maintained physical controls, particularly for climate functions which are operated via a line of toggles, as well as maintaining physical buttons for core functions of the multimedia suite, like volume and a home shortcut.

Sadly, the 9.0-inch multimedia set-up is let down by ugly, basic software, but it gets the job done, and most of the time you’ll be negotiating with phone mirroring anyway.

Wireless CarPlay is a nice touch, but bring a cable, because it isn’t paired with a wireless phone charger.

The back seat is similarly generous, offering solid leg and headroom, and the shapely seat trim continues, which goes a long way to ensuring your passengers don’t have to feel like an afterthought.

While I would have liked the rear doors to open a little wider, in case you wanted to fit a child seat for example, the cabin width is impressive.

The rear seat backs can be folded down should you want to store bulky objects, or even fit a second battery or power converter behind for camp or work set-ups.

Rear passengers are also treated to a USB outlet, dual adjustable air vents, a large bottle holder in the doors, pockets on the backs of the front seats, and a flip out coat hook. Accessibility is helped along by big handles on the inside of the B-pillar.

The tray offers healthy dimensions and in this case comes with a plastic ISUZU-embossed tub-liner, though you’ll have to fork out extra for a tonneau cover.

The tie-down anchor points are also located high on the sides, with none in the base of the tray, which was frustrating as I couldn’t ocky strap my ski equipment down, although I could fit my 172cm long skis in there on an angle.

The tailgate scores a soft-open piston, which is nice. You won’t have to pay extra for a tow receiver, though, as it comes standard on this grade.

Again, the D-Max is also missing a few tricks found standard on rivals, like the Ranger's tray side-steps. Still, aftermarket support for D-Max tray accessories remains strong.

Tray dimensions come in at 1570mm long, 1530mm wide, and 490mm deep, with 1122mm between the wheel arches.

With its 2064kg kerb weight and 3100kg GVM, the Sport offers a one-tonne-plus payload rating of 1036kg.

Handily, up to 130kg of that can be carried on the smartest of roof storage systems, comprising a trio of sturdy hinged racks which lie flat against the roof when not in use but can be quickly swung up and locked into vertical positions for load carrying.

It’s also rated to tow up to 1600kg of braked trailer. However, to do that without exceeding the 4100kg GCM (or how much it can legally carry and tow at the same time) would require a sizeable and impractical 600kg reduction in payload from 1036kg to only 436kg.

More than half of that 436kg could be used up by the weight of three big crew members alone before you could think about loading anything in the cargo bay.

So, from practical experience, we reckon it’s best to base tow ratings on a vehicle’s GVM. In this case, the maximum tow rating drops from 1600kg to 1000kg, but the payback is you get to keep the full 1036kg payload which is safer when towing and generally more useful.

The Sport’s cargo bay offers a competitive 6.0 cubic metres of load volume and with its 2555mm load floor length and 1351mm between the rear wheel housings, it can carry either two 1165mm-square standard Aussie pallets or up to the three 1200 x 800mm or 1200 x 1000mm Euro pallets.

Both types of pallets can be forklifted through the rear barn-doors with their 180-degree opening, but only the narrower Euro pallet could be loaded through the sliding side door with its 1030mm-wide opening.

The load floor length can be extended by almost half a metre via a swing-up hatch at the base of the cabin bulkhead, which accesses otherwise empty storage space beneath the front passenger seats. This useful feature allows extra-long items like lengths of timber, copper/PVC pipe, rolls of carpet, etc, to be carried.

The cargo bay has eight load-anchorage points and the load floor is protected by a tough vinyl covering. The walls and doors are lined plus there’s a handy 12-volt power outlet and bright LED lighting.

Plentiful cabin storage includes three levels of bins and a large-bottle holder in each front door plus upper/lower bottle holders on each side of the dash and a pop-out cupholder beneath the gearshift. There’s also a single A4-sized glovebox and more bins set into the top of the dash.

 Overhead is another cubby for small items and hidden beneath the two passenger seats is a cavernous storage area (when the cargo bay’s load-through hatch is closed of course) which is accessed from above through the hinged base cushions.

The centre seat’s backrest also folds forward to reveal a handy ‘mobile office’ work desk with pen holder, elastic strap for securing documents and two more cupholders.

Our test vehicle is the Transit Custom Sport 320S SWB, which translates to 3200kg GVM (it’s actually 3100kg), S for Sport and SWB for Short Wheelbase.

It’s available only with Ford’s 2.0-litre 'EcoBlue', four-cylinder turbo-diesel and six-speed automatic for a list price of $50,390 plus on-road costs.

Our example is finished in 'Blue Metallic' which is one of six optional premium colours that cost an additional $700. Other standard equipment for Sport buyers includes Bi-Xenon HID headlights with static bending and LED daytime running lights, body-coloured side mirrors and unique Cobra-style matt black body stripes and side decals.

There’s also a neat body kit with body-coloured front and rear bumpers, side skirts and wheel-arch flares; the latter neatly shrouds the black 17-inch machined alloys and grippy 215/65 R17 Michelin Agilis tyres. Stored underneath is a full-size steel spare.

The cabin can seat up to three on leather-appointed and heated seating, enhanced by a 10-way power-adjustable driver’s bucket seat with fold-down inboard armrest.

There's also a hard-wearing 'Sensico' (synthetic leather) steering wheel with height/reach adjustment and classy chrome air-vent surrounds with contrasting piano black fascia highlights on the dash.

Four-speaker multimedia includes an 8.0-inch touchscreen control and multiple connectivity including Apple CarPlay/Android Auto, Sync3, DAB+ digital radio, and more.

One of the D-Max's strongest attributes is the powerplant residing under its bonnet.

Re-purposed from the brand’s medium-duty truck range, the 3.0-litre four-cylinder (4JJ3-TCX) turbo-diesel engine produces 140kW/450Nm, and is mated to a six-speed Aisin-sourced torque converter automatic transmission.

Drive is sent primarily to the rear wheels, with a selectable '4H' mode which can be switched to on the fly at up to 100km/h, as well as a low-range '4L' mode.

This new-generation version also scores a built-in rear differential lock and snorkelled diff breathers to increase wading depth (now 800mm).

While power isn’t as high as its six-cylinder rivals, this engine has a reputation for longevity and strength, and just in terms of driving feel and torque delivery, it feels more straightforward than many of its 2.0-litre twin-turbo rivals.

Suspension is delivered via a coil-sprung double wishbone set-up in the front, and leaf springs in the rear with gas shock absorbers. There are disc brakes in the front with drums at the rear.

Important off-road figures include a 30.5-degree approach angle, 19-degree departure angle, and a 23.8-degree breakover. Total ground clearance is 240mm.

Payload is 990kg in the LS-U with GVM coming in at 3100kg. Towing capacity is 3500kg for a braked trailer or 750kg unbraked.

Originally the Sport’s 2.0-litre EcoBlue four-cylinder turbo-diesel engine was tweaked for more power (+11kW) and torque (+15Nm) than the standard engine, as you’d expect.

However, given that availability of that unique variant ended in June 2022, it now shares the same engine as the standard Transit Custom.

While not class-leading, it still provides an energetic 125kW at 3500rpm and ample 390Nm of torque between 1500-2000rpm.

It also meets Euro emissions standards using AdBlue with SCR (Selective Catalytic Reduction) and offers a choice of Normal and Eco drive modes, plus an auto engine stop-start function which thankfully can be switched off.

The Sport also shares the same six-speed torque converter automatic used in the standard Transit Custom with ‘intelligent’ electronic protocols that monitor different driving styles, gradients and loads to optimise engine efficiency.

It also offers the choice of sequential manual shifting, but that’s done by flicking a small toggle switch on the side of the gearshift which doesn’t feel very sporty to use.

The D-Max LS-U has an official combined cycle consumption figure of 8.0L/100km which sounds a little ambitious.

In my week with the truck I travelled 300km, largely on sealed roads, but with a healthy amount of 4H usage on some unsealed, steep, and snowy tracks, as well as a lot of topography changes in mountainous Otago. 

The result was 10.4L/100km. It’s over the official number, but reasonable considering the conditions the truck was subjected to. The D-Max has a 75-litre fuel tank, and has a diesel particulate filter.

Theoretical range is close to 940km, dropping to around 720km based on our real-world number.

Ford claims an official combined average of 8.0L/100km and the Sport’s dash display was showing 8.4 at the end of our 200km test, which was conducted without a load in normal mode with the engine stop/start function switched off.

Our own figure calculated from actual fuel bowser and trip meter readings came in at a higher 10.2 which is within the usual 1.0-2.0L/100km discrepancy usually found between dash figures and our own.

So, based on our figures, you could expect a realistic driving range of around 680km from its 70-litre tank.

Our D-Max was put to work clambering up the snow-encrusted mountains of the Otago region in NZ, exploring unsealed hills for hiking, and heading up to the region's popular ski locations.

The most immediate advantage of having a 4x4-capable vehicle in these environments is being able to sail right past most snow chain stations without having to deal with the inconvenience of fitting the things unless it’s a particularly icy day, and it did get close on some occasions when there was a dumping of snow.

Nevertheless, I was impressed by the level of grip offered by the stock Bridgestone Dueler H/Ts fitted in such low-traction conditions.

And while we didn’t explore the edges of the 4x4 system’s ability in deep mud or at full articulation, you could feel the additional traction at play keeping the truck heading where it was pointed on the dirt, grit, and snow we covered.

While the power figures from the 3.0-litre engine aren’t as impressive as some rivals, the big four-cylinder engine effortlessly pushes through rough terrain with plenty in reserve.

It feels unstressed and the slick-shifting automatic never kicked up issues.

It’s quite clever when heading downhill, with a simple squeeze of the brake pedal enough to get it to kick down and hold a gear to control your descent. Useful in the snow.

We switched up to 4x4 on-the-fly at about 50km/h as we passed 2WD chain stations. It takes a handful of seconds, and is a neat ability for not holding up a column of all-wheel drive vehicles behind you.

Under heavy acceleration, like entering a 100km/h zone, the engine is quite noisy, missing some of the refinement of its smaller capacity or six-cylinder rivals, and there’s a little extra noise and vibration at these speeds.

But at commuting velocity where the torquey engine doesn’t need to exert itself, refinement is impressive.

In fact, the D-Max seems quite liveable as a daily driver thanks to its great cabin features, superb visibility, and speed responsive steering, making it a breeze to negotiate alleyways and parking lots with its ultra-light feel at low speed in 2WD.

It firms up the faster you go, or for those worried about a vague steering feel when venturing off the tarmac, it immediately becomes full of feel when you switch up to 4H.

I would have liked nicer software, though. It doesn’t make the most of its little digital panel nestled between the analogue dials in the instrument cluster, which, aside from the fuel consumption and tyre pressure screens, doesn’t show particularly useful information.

The main issue is the large multimedia screen. It works wonderfully with wireless Apple CarPlay, but the stock software you’ll need to use to program the built-in navigation, radio, and settings is ugly and clumsy, albeit simple to use.

One thing I particularly liked about the D-Max this time around was its ride.

The suspension seems like a standard ute set-up with the coils in the front and leaf springs in the rear, but Isuzu has seemingly tuned the agricultural feel out (like the steering, clearly a response to negative feedback from the previous-generation truck).

The ride is now excellent, proving supple over all sorts of terrain, and at a variety of speeds.

The rear is particularly impressive, with forgiving leaves which prevent too much of the usual ladder-chassis jiggle, and stop the rear bouncing around too much on corrugated surfaces when unladen.

This nice ride is no doubt helped along by the very agreeable wheel size and tyre combination, which allows plenty of rubber for soaking up hits.

The new Ranger may have an even better ride, but the D-Max is better sorted than the current HiLux, that’s for sure.

Overall we’re left with a ute which is as ready for daily duties as it is eating up dirt, snow, and work. Other than the over-and-above luxury standards set by the Ranger and Amarok what more can you ask for?

For a one-tonne van it’s surprisingly engaging (dare we say sporty?) to drive with torquey engine response, communicative steering and a bolstered driving seat that provides good lateral support of the upper body.

The quartet of disc brakes provides ample stopping power and the well-planted chassis on its larger diameter and lower profile Michelins responds vigorously to steering input, which makes it enjoyable to drive either when zipping through traffic or cruising on the open road. Overall refinement is good with low engine, tyre and wind noise.

It’s a comfortable highway hauler, with gearing that keeps engine rpm capped at a leisurely 2100rpm at 110km/h.

The fold-down inboard armrest is much appreciated on long hauls, but driving comfort could be further improved with a longer base cushion for better under-thigh support.

 All-round vision is as good as you could ask for, given a huge blind-spot over the driver’s left shoulder created by the cabin bulkhead.

The door mirrors are large enough to provide good views down both side of the van, aided by the bottom third of each being fitted with a wide-angle view.

Combined with other active driver aids like blind-spot monitoring, rear cross-traffic alert, parking sensors, reversing camera, etc, the working van’s traditional danger zones are well monitored which makes the Sport easy to live with if you drive it daily.

As the forklift was temporarily out of action, we didn’t conduct our usual GVM test with the Sport during this review. However, we have previously tested one with a 1030kg payload which was right on its maximum payload rating.

The rear suspension only compressed about 40mm which left plenty of bump-stop clearance and resulted in an even more planted feel on the road with no significant effect on engine, steering and braking response.

It also resulted in a smoother ride quality, which is to be expected given that the much heavier sprung weight ironed out bumps and other road irregularities.

Although its maximum five-star rating was achieved when the current Transit Custom generation was launched more than a decade ago, Ford to its credit has continually updated the van’s safety menu to ensure it has remained at the cutting edge of occupant protection, despite its impending demise.

Isuzu offers a six-year or 150,000km warranty in Australia, which is an extra year over a lot of its rivals. But frustratingly, it’s distance-limited, a potential issue given how many of these utes are used by long-distance travelling caravanners and the like.

Count your blessings, though, because our Kiwi friends are only treated to a three-year/100,000km warranty on the same truck.

You can get up to seven-years of roadside assistance in Australia if you stick with Isuzu’s official service schedule and network, while in NZ this is covered for three years or 100,000km under the same conditions.

Australians also score a seven-year/105,000km capped price service program which costs between $335 and $799 per visit, for a yearly average of $527, which you might be surprised to learn is actually more affordable than the HiLux ($580 per year), mainly because the HiLux needs to be serviced twice as often.

The Transit Custom is covered by a five-year/unlimited km warranty.

Scheduled service intervals are 12 months/30,000km whichever occurs first.

Capped-price servicing is $399 annually for the first four years/120,000km whichever occurs first when serviced at Ford dealerships.