Ford Transit Custom vs Isuzu D-Max

What's the difference?

The Ford Transit Custom Trail has plenty of appeal as a work van or a camper fit-out candidate. It’s a well-packaged, comfortable and contemporary van that’s nice to drive and as a bonus, with all-wheel drive it’s given the scope of capability to be able to tackle mild off-roading situations with confidence.

It’s built for work and play and though it’s limited to two-up for travels, the Trail offers so much potential as a camper conversion for adventure seekers its few niggles are easily forgotten when you’re busy making memories.

The new engine makes the D-Max a much more likeable ute than it already was, which is high praise.

It’s smoother and quieter and makes for a more pleasant drive. The added efficiency is a bonus both for your wallet and Isuzu’s emissions credits.

The 3.0-litre engine will probably remain the favourite, but anyone who test drives a 2.2L might even be tempted to opt for the smaller unit. Isuzu sure hopes so.

Note: CarsGuide attended this event as a guest of the manufacturer, with travel, accommodation and meals provided.

It looks like a van but with some striking yet low-key flourishes that all kind of work as a whole. Those include a Trail grille and the matt black alloy wheels. The yellow sticker-pack is a neat touch.

The Trail has more presence than a regular Trend with its 30mm-taller raised suspension and overall adventure-ready look with strong front end and chunky wheel arches.

The striking but low-key theme continues inside with a neatly laid-out yet spartan cabin. The two synthetic leather seats are topped with Trail embossing and lined with yellow stitching.

The cabin is separated from the rear cargo area by a bulkhead, which incorporates a small wired window.

The look of the D-Max depends on the grade you end up with, but the 2.2-litre SX and X-Rider variants down the lower end of the model-run are still pretty standard-looking utes. Inside and out.

You get fairly rugged styling that fits in for both work and play, and the interior is functional, if getting a little outdated. 

The black trim (and extra features) that comes with the LSM X-Rider as opposed to the SX is worth it if you’re keen to get a 2.2-litre-powered D-Max for the family rather than one for a fleet as it just elevates things slightly.

Inside, it also means nicer cloth, and not having the vinyl flooring looks a little less ‘farm ute’.

It’s a van so there are two distinct sections to the Trail, the cabin and the load space.

Firstly, the cabin. More a work-friendly than family-friendly interior, this Trail is a two-seater with plenty of durable plastic everywhere – ready for work and life – as well as charging (with USB-A and -C ports) and storage (including a van-favourite dash-top slot for logbooks etc, outboard moulded cupholders and a nifty pop-out cupholder), all amenities enough to cope with most daily van-related duties.

The seats are comfortable, supportive and have a fold-down lock-in-place armrest.

Now for the load space. There are no seats back there and as such it has plenty of potential as a work van or touring vehicle.

Access to the rear load space is via a barn door at the back and this Trail has a sliding door on both sides.

The cargo area is substantial – 3002mm long (to the bulkhead; 3450mm long if load-through hatch is used), 1392mm wide (between wheel arches) and 1425mm high (floor to roof). Easily big enough for work equipment or recreational gear. It can cope with four Euro pallets (each measuring 1200mm x 800mm) and it has a listed maximum load volume (with the bulkhead) of 6.8 cubic metres.

Load height through the rear barn doors is 531-585mm, depending on how much weight is already onboard.

The load space has the aforementioned metal bulkhead (with window and load-through hatch), load area protection kit (full height walls and moulded floor), LED lights and eight tie-down loops.

Otherwise, this is a load area ripe for customisation. Maybe a plethora of shelves for a tradie, or some bedding and extra storage for an adventurous person or couple.

The D-Max remains straight-forward inside, given nothing has changed with the update aside from the 2.2-litre engine and the addition of stop-start - there’s a button for that now.

The interior and usability of the D-Max, especially in the lower-end variants where the 2.2L engine is available, is focused on the basics.

Tech remains at a relative entry point, where the 8.0-inch screen and its software feel outdated but do everything you need. Plus of course there’s the phone mirroring workaround.

The D-Max is comfortable and spacious enough, there’s also physical buttons for everything including media and climate settings, and adjustability in terms of the seating position means not needing to reach.

In dual-cab versions, there’s enough space for an adult to sit in the second row behind another adult, so the D-Max also holds its own as a family hauler. Tick.

Importantly, Isuzu is now able to claim a 3500kg braked towing capacity across the full D-Max range thanks to the new 2.2-litre engine.

Pricing is up across the board for D-Max (and its MU-X sibling) regardless of drivetrain, but we’ll stick to the 2.2-litre variants here to stay on track.

Most of the lower-level D-Max variants are $1500 more than the previous equivalent, and with the manual gearbox dropped, the cheapest grade is the 4x2 single-cab chassis SX with a 2.2L engine at $36,200 before on-roads.

You can get the SX in crew-cab with a chassis or ute back in either 4x2 or 4x4 with a 2.2L engine, which is also available in the LSM X-Rider 4x4. 

That one will set you back $59,500, which is still far from the most expensive D-Max around. That’s still the Blade, with a 3.0-litre engine and 4x4 only, but it’s now $80,900.

Back to the 2.2s, and the SX grade comes with the basics. Cloth upholstery, polyurethane steering wheel and gear selector, vinyl flooring and even halogen lights.

There’s basic air-conditioning, but it does have a HEPA filter, and rear vents for crew-cab models, plus there’s wireless Apple CarPlay and Android Auto, auto wipers, and USB-C power ports as well as a USB-A port.

The central multimedia touchscreen is 8.0 inches, but the driver display is a little 4.2-inch unit between physical dials.

Stepping up to the LSM X-Rider brings with it auto-levelling LED headlights and LED daytime running lights, black styling trim, nicer cloth trim upholstery and gloss black 17-inch alloy wheels.

The rest of the D-Max line-up is 3.0-litre-only, and remains as it was before.

The Ford Transit Custom Trail has a 2.0-litre four-cylinder turbo-diesel engine producing 125kW at 3500rpm and 390Nm at 1750-2500rpm.

The Trail has a clever eight-speed automatic transmission and an on-demand all-wheel drive system.

It all works rather well, but it’s a van afterall and as such it is less dynamic and more dependably driveable than perhaps a cross-shopped SUV wagon. However, as an AWD van the Trail can be trusted to keep its grip on wet bitumen, soggy grass and loosely-gravelled tracks and that’s a strong part of its appeal over a 2WD van.

The new 2.2-litre turbo-diesel four-cylinder comes with 120kW and 400Nm, that’s 10kW and 50Nm more than before. Isuzu also says there’s 60 per cent more torque ready from near-idle at 1000rpm.

An eight-speed auto replaces the six-speed, but the brand has also culled the manual options that remained in the line-up.

As ever, that sends power and torque to a part-time 4WD system capable of 2H, 4H and 4L with a rear diff-lock.

The Ford Transit Custom Trail has an official combined cycle (urban/extra-urban) fuel consumption figure of 8.5L/100km. On this test I recorded 8.8L/100km.

The Trail has a 70-litre fuel tank so going by my on-test fuel figure you could reasonably expect a driving range of about 795km from a full tank of diesel. However, as with any vehicle, once you’ve loaded the Trail with real-world burdens (e.g kids, dogs, camping gear, etc) you’ll soon see that fuel consumption increase.

The biggest advantage for the new drivetrain from Isuzu’s perspective is that it’s more fuel efficient.

The old engine’s 6.9 litres per 100km become 6.6L/100km in the new engine, in part thanks to a new stop-start system. That system is also now on the 3.0-litre engine, where 8.0L per 100km drops to 7.1L.

With its 76L diesel tank capacity, the D-Max should theoretically be able to travel more than 1000km on a single fill, although that comes down to a lot of variables - that 6.6L figure was achieved in almost lab-like conditions.

It’s easy to get in and out of the Trail’s driver seat with a wide-opening door and a big step to help you inside.

The seats are comfortable and it’s simple enough to dial-in your driving position via the tilt-and-reach adjustable steering wheel and manually-adjustable seat.

Word of warning: the auto transmission is operated via a stalk mounted on the right-hand side of the steering wheel column, which takes some getting used to.

Once underway, the Trail is punchy enough around town and in the suburbs with its 2.0L 'EcoBlue' turbo-diesel engine offering a more-than-adequate amount of power and torque (125kW and 390Nm) and its clever auto helping out with nifty moves through traffic (for a van, anyway).

Visibility is impressive from the cabin and you’re afforded a convenient vantage point with the Trail standing a bit taller than its regular Transit Custom stablemates as it’s on lifted suspension, but feeling composed on most surfaces.

The Trail has a listed kerb weight of 2046kg and a turning circle of 12.1m, pretty standard for a long wheelbase van, so this is not an insubstantial vehicle and it’s a bit tricky to 'flip a u-ee' if the situation demands it.

It has six drive modes – 'Normal', 'Eco', 'Slippery', 'Tow/Haul', 'Sport', 'Trail' – which each adjust engine torque, throttle response and traction control, among other things, to suit the road surface and conditions.

But we’re all here to see how it goes off-road, aren’t we?

Well, obviously this is no rock-crawling machine and it’s not intended to be. It’s best thought of as having an all-wheel drive system that gives this van mild off-road capabilities, as in it can tackle wet bitumen, soggy grass, lightly corrugated bush tracks and very shallow mud puddles with more confidence than the Transit Custom Trend it's based on.

In a nutshell, the AWD Trail will be able to handle most low-level traction-compromised scenarios. But it does not have enough ground clearance, wheel articulation, grip or underbody protection to tackle any terrain beyond modest off-roading.

Speaking of grip, the Trail as standard rides on Bridgestone Duravis R660 (215/65 R16) rubber, a van/light truck commercial tyre and they are not so well suited to dirt tracks and the like. Grippier all-terrain tyres would help this van perform slightly better off-road than on its showroom rubber.

In its favour, the Trail has a front skid plate and underbody protection in case it cops some knock from the ground during its adventures.

Not in its favour, however, especially as a potential touring vehicle, is the fact it has a space-saver spare wheel and tyre.

If you’re thinking of using your Trail as a tourer, it’s worth knowing payload is listed as 1179kg, maximum braked trailer towing capacity is 2500kg, Gross Vehicle Mass (GVM) is 3225kg and GCM is 5725kg.

Let’s start with the most important part of the updated D-Max. The new 2.2L is smooth. 

It feels so much more refined physically, but it's also quieter. Paired with the new eight speed, it makes the D-Max a much more likeable ute than it was with the rattly 1.9L.

At the launch, Isuzu had a bunch of MU-Xs to drive (keep an eye on a review coming soon), and the new drivetrain actually suits that big family SUV down to a tee.

The power and efficiency changes are second to how much it changes the characteristics of the thing.

If anything, the D-Max sits in a slightly higher gear than necessary, probably to try and eke as much out of the diesel dual-cab as possible in terms of fuel efficiency, but put your foot down and a more appropriate gear is close-by, and without much fuss.

There's also a relatively good stop-start system. It's not seamless but it's better than some. You take your foot off the brake and the engine rattles back to life, rather than waiting for you to put your foot back down.

The rest of the D-Max’s behaviour is pretty standard ute stuff, as it was before.

The steering is on the light side, but accurate enough even though it has a slightly doughy spot dead-straight. It’s not anything you wouldn’t expect from a ute.

Similarly, the brakes are a bit spongy but predictable, and once you’re used to where the ‘bite’ point is it’s easy to live with.

The suspension is a bit busy, but easy to keep on top of and doesn’t jostle you around. 

Isuzu has done well to include pretty much the full range of safety features across all its variants, with the SX only missing out on rear parking sensors - it still has a camera though, obviously.

Key features like rear cross-traffic alert with braking and adaptive cruise control are standard, plus the D-Max achieved a five star crash safety rating from ANCAP, even though that was under slightly easier testing back in 2020.

The biggest (but only) gripe on-test with the D-Max’s safety gear was its lane-keep during adaptive cruise. There seemed to be a need for the ute to sit close to either the centre line or shoulder during cornering, which led to some discomfort on fast country roads.

Ford’s five-year/unlimited kilometre warranty applies to the Trail.

Servicing is set down for every 12 months or 30,000km and capped-price servicing is offered. Four scheduled services will set you back $2000 (including a brake fluid change at year three) which isn't over the top for a vehicle of this type.

Ford Australia has about 195 independent Ford dealers in Australia, with many located in metropolitan or suburban areas.

Isuzu’s six-year/150,000km warranty covers the D-Max, which could do without the limited distance, especially for a workhorse.

There’s also five years of flat-rate servicing every 12 months or 15,000km, costing $469 each time.

That’s gone up about $20 per visit since the update, with total cost over the five years at $2345.

There are 164 Isuzu dealers across the country, so finding somewhere to service shouldn’t be a challenge.