What's the difference?
Hyundai has established a reputation for quality light commercial vans in Australia, thanks largely to the solid foundations laid by the iLoad one-tonner launched locally in 2007.
For more than a decade it proved to be a popular alternative to Toyota’s dominant HiAce in the 2.5-3.5-tonne GVM van segment, building strong customer loyalty with competitive pricing, solid build quality, robust reliability, good fuel economy and driver comfort.
When iLoad production ceased in 2021 it was replaced by the all-new Staria Load, which switched from rear-wheel drive to front-wheel drive and introduced boldly futuristic styling.
In 2024 the Staria Load, like its iLoad predecessor, is only outsold by the HiAce. So, we recently spent a week aboard the top-shelf model to see if it has what it takes to close the sales gap to its dominant Toyota rival.
Volkswagen’s new-generation Multivan is the brand’s family-oriented bus, and having just been to its Australian launch the people mover feels more high-end and somehow more practical than ever. But something has changed and it’s only now that it feels as though the final piece of the Multivan puzzle has been found and this van is complete.
Volkswagen’s entire vehicle range is mind-bogglingly big. From hatchbacks, wagons and SUVs to vans and buses, they all have two things in common - a high-quality feel and practicality. The Multivan has always adhered to this theme, as well.
Now, the new-generation Multivan has arrived and it’s clear Volkswagen has stuck to the same recipe of premium and practical, but there’s been a big change in the way it drives thanks to the decision to stop building the van on a truck-like platform and start building it on one used for cars.
You can read more about this below or watch my reaction to piloting the Multivan in my video.
Keep reading for more on the new-gen Multivan.
The Staria Load has good build quality, refinement, performance and pricing. In Premium specification, it also offers numerous desirable goodies that make it one of the best-equipped and sharpest-looking one-tonne vans on the market. For some buyers, depending on their requirements, it offers a compelling alternative to the ubiquitous HiAce.
The Australian launch of the new generation Multivan was confined to the Life grade with the 2.0-litre diesel engine. Later in 2025 the Style grade will arrive bringing a hybrid powertrain and even more features. We’ll be able to test both more thoroughly once we have them in the CarsGuide garage.
From this first drive, however, it's clear that while slightly pricier than its Kia Carnival rival the new generation Multivan is more practical than ever, and now that it rides on a car platform, far better to drive.
Note: CarsGuide attended this event as a guest of the manufacturer, with meals provided.
The Premium shares the same 3273mm wheelbase, MacPherson strut front suspension and leaf-spring beam axle rear suspension as all Staria Loads, along with power-assisted rack and pinion steering and four-wheel disc brakes. The Premium is available only with a swing-up tailgate.
Its 5253mm length and 1997mm width allows a turning circle of 11.94 metres (HiAce LWB is 11 metres) and its 2000mm height ensures access to height-restricted multi-storey carparks and underground loading docks.
The two-seat interior design, with its absence of physical dials and scarcity of buttons on the dash, provides a spacious and uncluttered workspace. However, adjustments like cabin temperature, fan speed, audio volume control etc using touch-sensitive prompts can be distracting while driving.
Even so, the brightly illuminated instrument display with its ‘virtual’ analogue speedo/tacho is mounted a long way ahead of the driver and quite high, so it almost works like a head-up display given its optimal positioning in the driver’s eyeline.
The height of the cabin doors is also conspicuously low, which has practical benefits given they are not far above knee height (like a LandCruiser 70 Series) which provides excellent side and forward-angle vision.
As with all Volkswagens the redesign of the new-gen Multivan is more about refining than redefining. Just like the Golf hatch which has kept its look through eight generations the Multivan is recognisable and familiar but new and modern looking, too.
Smoother lines, a more heavily raked windscreen and a flatter bonnet make for a cuter snub nose. The new Multivan is less boxy than before even though it is still a box on wheels, just a sleeker, more adorable one.
As mentioned, the Multivan comes in two lengths: the short wheelbase, which is 4973mm from the front bumper to the rear bumper, and the long wheelbase which is 5173mm long. Height for both is 1900mm.
Inside, the cabin is modern with large screens for media and driver instruments with a minimalist design to the dash, while the lack of a centre console frees up space. The sense of roominess is enhanced by daylight flooding in through oversized windows which can be taken a step further when combined with the optional panoramic (split panel) glass roof.
There are nine body colours to pick from including 'Candy White', 'Pure Grey', 'Reflex Silver Metallic', 'Copper Bronze Metallic', 'Deep Black Pearlescent', 'Energetic Orange Metallic', 'Medium Blue Metallic', 'Mono Silver Metallic' and 'Starlight Blue Metallic'.
With its relatively light 1938kg kerb weight and 3020kg GVM, our test vehicle has a genuine one-tonne-plus payload rating of 1082kg (HiAce LWB is 1060kg) of which up to 100kg can be carried on roof racks.
It’s also rated to tow up to 2500kg of braked trailer (HiAce LWB is 1500kg) and with its 5520kg GCM (or how much it can legally carry and tow at the same time) that means it can legally tow its maximum trailer weight while hauling its maximum payload.
On face value, that’s a handy set of numbers. However, with a tow-ball download (TBD) limit of only 100kg it would be a challenge not to exceed that with 2500kg of trailer, given TBD is usually around 10 per cent of trailer weight.
The Premium’s solid-walled cargo bay, with 4.94 cubic metres of load volume (HiAce LWB has 6.2), is accessed through sliding doors on each side and a swing-up tailgate (no rear barn-door option is available for the Premium).
The doors and walls are lined to mid-height and although there’s internal lighting it could be brighter (preferably LED), particularly given the dark colour of our test vehicle.
The cargo bay is 2607mm long and 1640mm wide with 1250mm between the rear-wheel housings, which means it can (theoretically at least) carry up to two standard 1165mm-square Aussie pallets or up to three 1200 x 800mm Euro pallets, secured by a choice of eight load-anchorage points.
We say ‘theoretically’ because the raised tailgate effectively blocks rear access for forklifts not equipped with extendable tynes and the side-door openings are too narrow for an Aussie pallet to pass through.
So, if pallet-loading is important, a base model Staria Load with rear barn-doors would be a better choice than the Premium. However, for many other working roles a swing-up tailgate can be beneficial, particularly when serving as a large ‘umbrella’ during wet weather.
The cabin offers three tiers of storage in each door, with the lowest level providing a large-bottle holder and generously-sized bin.
There’s also a small-bottle/cupholder in the dash-pad to the driver’s right plus a handy compartment with clamshell lid in the centre, single glove box, full-width overhead shelf and pop-out cupholder.
Practicality is the Multivan's greatest strength. Seven seats come standard and the rear five can be configured into numerous variations. If you like you could have those rear seats facing each other or you can just have a second row with a large boot area or you could have two in the middle row and two in the third row or whatever other variation you can think up. Yes, you can remove all five rear seats and now that they're 25 per cent lighter it’s easier to do so.
People space is excellent and at 189cm tall I found it possible to not only sit comfortably in the second row behind my driving position, but also behind that in the third row with plenty of leg and headroom.
An optional multi-functional table is also available and this can slide on rails from the third row all the way up to between the driver and front passenger.
Second row cabin storage is outstanding. You’ll find drawers under the seats big enough for a pair of shoes, hidey holes and cupholders everywhere, seat-back tray tables and gigantic door pockets.
Up front is a double glove box, a dash-top storage bin, more cupholders as well as a multitude of pockets and small storage holes for bits and pieces.
For devices there’s a wireless phone charger and four USB ports.
You’ll also find three-zone climate control with air vents throughout the cabin and dark-tinted glass for the side windows.
Finally, the power sliding rear side doors are huge and allow easy entry and exit to and from both rear rows.
Being able to leave the driver or front passenger’s seat and walk through to the second row is also handy and fun. Not while driving, of course, although it’s tempting.
Our test vehicle is the Staria Load Premium, which as its name suggests is a cut above the base model Staria Load Van. It comes equipped with the same 2.2-litre four-cylinder turbo-diesel and eight-speed automatic transmission shared by all variants, for a list price of $51,740.
Although that’s a sizeable $5000 more than the base model, it's lineball with the Toyota HiAce LWB in premium GL specification ($51,886). Our example is also fitted with some items from Hyundai’s impressive genuine accessories range, including the mesh-type cargo barrier ($916.75) and heavy-duty rubber cargo bay floor mat ($762.75).
Although our test vehicle is an MY24 build, it’s mechanically and (almost) visually identical to the latest MY25 Premium, which adds Hyundai’s ‘Bluelink’ connected car services, rain-sensing wipers and next-generation key fob.
That’s in addition to the Premium’s desirable standard features including 17-inch alloys with a full-size alloy spare, smart power tailgate, LED MFR (Multi Face Reflector) headlights, LED front light bar and LED tail-lights, high-beam assist, smart key with push-button start, big 10.25-inch instrument cluster and same-sized multimedia touchscreen, blind-spot-view monitor and automatic climate control.
It’s also enhanced by MY25 upgrades shared by all Staria Load variants including new 2D aluminium body-badging and additional USB-C ports, plus replacement of 'Blind-Spot Collision Avoidance Assist' with 'Blind-Spot Collision Warning' (see Safety).
Volkswagen has launched the new Multivan in one grade to begin with called Life and it comes exclusively with a diesel engine. A Style grade will come later in 2025 to sit above it with a higher price but more features and different powertrain - likely a petrol-electric hybrid.
For now, though, the Life is here and there are two versions - a long one and a short one. Volkswagen calls them short wheelbase and long wheelbase but the truth is their wheelbases (the distance between the front and rear wheels) are identical. It’s the back area of the car which differs in length and it’s only 20cm - the length of the boot, basically.
But let’s go with Volkswagen’s choice of words. The Life in short wheelbase form lists for $75,990 and the long wheelbase is $3000 more at $78,990, both before on-road costs.
Standard features on the Life include LED headlights, 17-inch alloy wheels, power sliding rear doors and power tailgate, a 10-inch media screen and 10.25-inch digital driver’s display, three-zone climate control, push-button start and eight-speaker audio plus wireless Apple CarPlay and Android Auto. Seven seats are standard, too.
The Euro 5-compliant 2.2-litre four-cylinder turbo-diesel produces 130kW of power at 3800rpm and 430Nm served across a 1000rpm-wide torque band between 1500-2500rpm.
This is paired with an eight-speed torque converter automatic, which offers the choice of more direct engine control using sequential manual-shifting. It also has overdrive on its seventh and eighth gears to optimise fuel economy at highway speeds.
Plus, there are four selectable drive modes comprising Normal, Eco, Sport and Smart, with the latter automatically switching between the other three to optimise performance and economy depending on variables like driving styles, road conditions, payloads etc.
At the moment there’s just the one grade of Multivan, the Life, and it's powered by a 2.0-litre four-cylinder diesel making 110kW and 360Nm. Transmission is a seven-speed dual-clutch automatic which sends drive to the front wheels.
Coming later in 2025 will be a petrol-electric variant but it will only be available in a more premium Style grade.
Hyundai claims official combined consumption of only 7.0L/100km. The dash display was showing 8.3 when we stopped to refuel at the end of our 270km test, which comprised a mix of city, suburban and highway driving, with about one third of that distance hauling a heavy payload. We also regularly switched between drive modes.
Our own consumption figure, calculated from fuel bowser and tripmeter readings, came in at 10.9, which was considerably higher than the dash was claiming. So, based on our ‘real world’ numbers, you could expect a driving range of around 680km from its 75-litre tank.
Volkswagen says that after a combination of open and urban roads the Multivan Life should use 6.4L/100km. While on the launch the trip computer was recording an average of about 8.5L/100km, but we’ll assess fuel efficiency again when this VW comes into the CarsGuide road test garage.
In theory, if you do use 6.4L/100km, the Multivan's 80-litre tank should give you 1250km of range.
The score for efficiency looks quite low here and that's because without having driven the Style grade and the hybrid powertrain all we have to go by currently is the diesel.
The driving position feels spacious and comfortable for someone my height (186cm). However, given its Premium status, the driver's seat should have adjustable lumbar support for longer hauls. A fold-down inboard armrest would also be welcome.
The large doors mirrors, combined with blind-spot monitoring and different camera views (including the excellent blind-spot views that appear on the instrument panel) ensure good all-round vision.
This is one of the Staria Load’s strengths, given the huge blind-spot over the driver’s left shoulder created by all solid-walled commercial vans.
The steering is nicely weighted with a mild self-centre effect that ensures it tracks nice and straight over road surface irregularities.
Its unladen handling is stable and sure-footed, with a disciplined ride quality that’s supple enough to soak up the bumps without the lightly-loaded rear suspension bouncing around as you might expect in an empty one-tonner.
Engine response is energetic, as the eight-speed auto does a good job of keeping the turbo-diesel operating within its 1500-2500rpm maximum torque band most of the time. And it requires less than 2000rpm to maintain highway speeds.
Of the four drive modes available, we found ‘Sport’ the most engaging and enjoyable to use, with the instrument panel changing to a red colour and revised shift calibrations providing sharper engine response. This sporty effect is enhanced when using the sequential manual-shift function.
To test its payload rating, we used a forklift to load 650kg into the cargo bay through the side doors, which were just wide enough to allow this.
Combined with our crew of two, this was a total payload of 850kg (about 200kg under its limit). The rear suspension only compressed about 10mm, so there was no chance of its bottoming-out on our test route.
It felt even more planted on the road hauling this payload and coped well with our 13 per cent gradient, 2.0km-long set climb at 60-km/h in ‘Normal’ drive mode, self-shifting down to fourth gear to easily haul this load to the summit.
However, when testing engine-braking on the way down, in a manually-selected second gear, road speed was approaching the 60km/h limit when the transmission overrode our manual selection and shifted up to third gear when the engine reached 3750rpm.
These engine-protecting shift calibrations are common in light commercial vans, which is great for mechanical longevity but not much use when you’re leaning on the engine to assist with braking on steep descents. Fortunately, the four-wheel disc brakes easily coped with the increased workload.
We should also mention the internal noise levels when travelling at highway speeds, given the lack of a solid bulkhead between cabin and cargo bay. Tyre roar emanating from the rear-wheel housings, not helped by the unlined upper walls and roof, can become intolerable over long distances. Fortunately, Hyundai offers a solution with a solid bulkhead ($1825.63) in its genuine accessory range.
The missing piece of the Multivan puzzle for me has been the way it drives. Past versions have been less 'car-like' than rivals like the Kia Carnival. It felt like a commercial van to drive, because essentially it was. But that's been fixed.
One of the biggest changes to this new-generation Multivan is the platform on which it's built. Volkswagen has decided to swap the truck-like platform from the past for the 'MQB' platform which underpins vehicles such as the Golf and Tiguan.
Having spent a few hours driving this new generation Multivan around some great country roads during the launch I can testify that not only is the ride comfortable and composed but this van handles way better than you might imagine.
While the Multivan is in no way a sports car, good handling adds to the fun factor. It's easy to drive with light, accurate and direct steering, good acceleration and smooth gear changes from the transmission, great pedal feel under your feet and superb visibility from the high seating position and oversized windows all around.
That said, I enjoyed driving the previous generation Multivan. I loved its fun and easy piloting factor and the change in platform for this new-gen model makes the experience even more pleasurable.
The Staria boasts a maximum five-star ANCAP rating achieved in 2021 (expires 2027). It comes with seven airbags and comprehensive ‘SmartSense’ active safety and driver assistance technologies.
MY25 safety upgrade includes replacement of 'Blind-Spot Collision Avoidance Assist' (BCA) with 'Blind-Spot Collision Warning' (BCW) across the range. BCW monitors for vehicles in the blind-spot areas to give the driver audible and visual warnings as required.
Volkswagen's Multivan scored the maximum five-star ANCAP rating under 2022 criteria (tested by Euro NCAP). Safety tech includes AEB, lane keeping assistance, rear cross-traffic alert, blind-spot warning, front and rear parking sensors and emergency assistance.
Importantly, side curtain airbags extend to cover all three rows; there's also a centre airbag between the driver and front passenger.
A pleasant surprise was finding how non-intrusive a lot of the safety tech onboard the Multivan is. While there's steering assistance there are no annoying alarms and bells as you'll find in other vehicles. In trying to focus your attention on the road they only distract you further.
Hyundai covers the Staria with a five-year/unlimited km warranty.
Scheduled servicing is every 12 months/15,000km whichever occurs first. Capped-price servicing for the first five scheduled services up to five years/75,000km totals $2375 or an average of $475 per year.
The Multivan is covered by Volkswagen’s five year/unlimited kilometre warranty.
Servicing is recommended every 15,000km or annually and will cost you between about $600-800 a year.