Great Wall Problems

It would appear that you have a good case for a refund or a new car, but it’s a matter of negotiation with Great Wall in the first instance. If you don’t have any success go to the Victorian Government’s Consumer Affairs Department and enlist their help in negotiating a satisfactory outcome.

If it’s being sold as a new car and will be registered for the first time you will have to pay duty based on the value, which would be about $1300, and on top of that you would have to pay the registration of about $750.

I don’t believe that what you want is out there, and can only reiterate past advice, buy a Patrol/Pajero/Prado/LandCruiser.

There's no doubt in my mind that you are up for the service charge; you asked them to service it and they did. You are correct that your car isn’t worth a lot of money, but it’s worth almost nothing with a cracked head. You could perhaps talk to the dealer about getting a second hand engine from a wrecker and having that fitted. It might be a cheaper option to get the car going.

I don't believe there have been any changes to the drivetrain.

None of the owners we have spoken to have had any trouble with the drivetrain, the issues they have had have been fairly minor build quality things rather than major mechanical problems.

I would contact the Great Wall Customer Service in 1800 114 672 to find out why the dealer would not do the warranty work, and ask their advice on how to get the work done.

Sales have nosedived because people have realised the quality problems. You're extremely unlikely to get any help from Great Wall on items that should have been fixed under warranty.

There's no reason to give you continuing warranty, the company has seemingly repaired your car when it has given trouble and on that basis is likely to continue to do so. If a part regularly gives trouble, as you say the inlet air temperature sensor does, you have good justification for Great Wall to make repairs as and when needed, at their cost. Remember also that you have recourse through the consumer affairs laws that protect you rights under our laws.

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