Ford Tourneo vs Mercedes-AMG GLC43

What's the difference?

There’s absolutely no doubt that the van-based people-mover has some distinct advantages over a three-row SUV. The rear seat is bigger, access to it is far better and there’s more luggage space even when all eight seats are occupied. But the Tourneo goes a step or two further with the sliding, swivelling seats that make it one of the most practical and flexible interiors on the market.

True, the driving experience is a bit alien at first, but it’s a case of different, rather than worse. Meantime, the ride is excellent and the performance and economy from the turbo-diesel driveline are both absolutely spot on for this vehicle’s intended purpose.

And perhaps that’s the metaphor for the whole thing: By not trying to be something it’s not, and concentrating on what it needs to do, the Tourneo emerges as a bit of a quiet achiever.

As we said earlier, this type of vehicle concept is never a sure-fire proposition. Parcel vans converted to passenger duties haven’t always worked out. This time, though, it’s different.

The Mercedes-AMG GLC43 has your back if you’re looking for a thrilling performance SUV that moonlights as the daily family driver. It boasts a fairly practical cabin with good storage. Is it too expensive? Yep. Would I have one? Absolutely. It’s fun and full of features.

This rocked my kid's world – the lighting, the cool superhero vibes of the styling … the ‘tatatata’ chirps of the engine. It won him over completely.

Perhaps the biggest revision of the successful Transit Custom formula needed to make the leap from FedEx to Brady Bunch has been to the rear suspension. Where the Transit uses a leaf-sprung arrangement, the Tourneo has switched to coil rear springs. These technically offer much greater ride comfort at the expense of some load-carrying ability. Which is fine, even if your kids are the bigger variety.

The move to powered sliding side doors is a welcome one, but I found out the hard way that the doors will still open a fraction if you push the button while still travelling at low speed. Not sure why that would be, but at least the buttons in question are up front in Adult-Land, not within reach of you-know-who.

The reality is, too, that the Tourneo is destined to run with the air-con on any time you have bodes in the back. That’s because – like a lot of van conversions – there’s no opening side windows beyond the tiny, hinged windows that open an equally tiny amount. This has more to do with the Transit’s basic structure than any desire to oxygen-deprive the young `uns, but as any parent knows, a supply of fresh air on the move is sometimes the only thing between a happy day out and a clean up in Aisle five.

The GLC43 looks distinctly more aggressive than its GLC300 sibling.

The grille features vertical struts instead of the star motif and there’s a sporty spoiler lip at the rear that complements the quad exhausts.

The large headlights featuring Mercedes Digital Light LEDs dance when you first put them on and add a sporty dynamic to the styling, as does the 20-inch alloy wheels.

The interior is largely the same with a dashboard that is headlined by an 11.9-inch touchscreen multimedia system and a 12.3-inch digital instrument cluster.

The ambient lighting system transforms the space at night time and honestly, makes it look pretty flash compared to some of its rivals. I also love the big panoramic sunroof and cute circular air-vents found in the front – they add some interest to the cabin.

The optioned performance seats of our test model make this look the part of a performance SUV and there is AMG badging everywhere - just so you don’t forget what you're driving. This looks beautiful inside and out and it earns its luxury tag.

Here’s where a vehicle like this stands or falls. Because if something like a Tourneo can’t cope with lots of people and their luggage in a single bound, then there’s really not much point to it, is there? I mean you’re not going to buy it for its sporty looks or supercar dynamics, so unless it works brilliantly as family transport, it’s kind of dead in the water. Fortunately Ford seems to have got it right. Mostly, anyway.

That starts up front where the two front seats feel like they’re metres apart. In reality, this huge gap forms a walk-through function for getting access to anything or anyone misbehaving in the second or third row of chairs. But you can’t help wondering what if… What if Ford had ditched the stubby centre console and added a third front-row seat? Wouldn’t a nine-seater be better than eight?

But the seats themselves are comfy and the high-and-mighty driving position gives plenty of vision in every direction. With one exception. And that is when you’re pulling out of a side street on to a main road and need to see what’s coming from the left. Depending on the angle you’re on, the fat frame of the pop-out side window (in the sliding door) becomes a blind spot, especially for taller drivers.

There’s nothing irretrievably wrong with the way the controls are laid out, but they will take some acclimatisation. That goes for the menu system on the touchscreen as well as the column-mounted shifter wand which is about the same size and shape (and in the same place) as a conventional indicator stalk. Tip the lever accidentally and you’ll wind up in neutral, wondering what just happened. The manual-shift mode is also fiddly to use and paddle sifters would be vastly better. Most won’t bother anyway.

The front cabin is home to a shallow lidded bin in the centre console, a deeper bin below that and a couple of charge points. There are also cup-holders in great spots up high in the corner of the dashboard, a shelf across the top of the dashboard and no less than two gloveboxes (the top one is pretty shallow) thanks to moving the passenger’s airbag into the roof lining. Both front doors also feature bins and storage nooks but there’s a fair bit of hard plastic on show, surely a legacy of the Tourneo’s parcel-van DNA.

The Tourneo’s party trick is the way both the second and third rows of seats can be slid to almost any point on a pair of tracks in the floor. The move is simply accomplished via a lever at the front or a rip-cord in the back of the seats, and all three centre-row seats can be moved individually (the third row is split 60:40). The upshot is that you can have all three rows bunched together for a large luggage space, or the rear row pushed right back to form a rear row with huge legroom. Don’t need all eight seats? How about a second row with the two outside chairs in place and the centre one folded forward to expose a work-surface with built-in cupholders.

But it gets even better, because individual seats can be removed to suit the weirdest of loads and the second-row seats even swivel 180-degrees to form a loungeroom on wheels. The kids will be begging you to take them for a drive in this thing.

The seats fold forward, but they don’t tumble. They don’t need to really, and they don’t fold into a bed either. But if you fancy camping in the Tourneo, you can remove both rows of rear seats for a huge flat floor.

The second row is home to storage bins in each sliding door (yes, a door on each side) a pop-put window that opens only about 40mm, temperature controls, air vents and reading lights. The third row, meantime, is not only easily accessed provided the second row isn’t slid all the way back (at which point you wouldn’t be using the third row anyway) but the good news is that the rearmost seat itself is basically three bucket seats with the same comfort levels (high) as the second row. There are also reading lights and a pair of phone pockets and cup-holders in the last row, too. Only the way the track system works and the shape of the seat base means that foot-room is limited to an extent.

With all three rows in place, but pushed as far forward as they can go, there’s a long load area of up to 725mm. But you can also push the second and third rows all the way back and have a cargo area 2622mm long behind the front seats. Maybe the van DNA is a good thing after all.

With all eight seats in place, there’s a minimum of 673 litres of luggage space which can be expanded all the way to a monster 4683 litres with the second and third rows removed.

There’s also a 12-volt power socket and a lighting system in the back, too, although while the side doors are automatic, the tailgate is manual. And you’ll need plenty of real estate to open it, too. Even tall folk will hit the button to open the tailgate, start the strut-assisted opening and then take a step or two back to allow the huge tailgate to rise without clobbering them. An automatic tailgate where you hit the button and run away to a safe distance would be much nicer.

The cabin up front feels like a cockpit because the optioned performance seats absolutely lock you into place.

The adjustments are pretty good for the lumbar and under-thigh supports but the highlight are the kinetic stretching massage functions on both front seats, it really helps to alleviate fatigue on a longer journey. 

While I find the seats comfy, my husband didn’t! He said he needed more ‘space’ between the legs and with the bucket-style, he um … didn’t get that required space. Take from that what you will.

Getting in and out of the backseat is easy enough but the side steps are overkill and can dig into the calves.

The back seats are not super comfortable as they are on the harder side but the headroom and legroom are great for my 168cm height. The back row would still be most comfortable as a four-seater when filled with adults, though.

The individual storage is excellent up front with a decently sized glove box, middle console and a huge storage bin and drink bottle holder in each door.

The centre console features a good-sized cubby that includes a phone shelf and two retractable cupholders.

The storage and amenities in the rear are okay with directional air vents, reading lights and a fold-down armrest with two cup holders. You also get shallow storage bins in each door but this row misses out on charging options, which is a shame.

The other technology looks high-end and the graphics in both the 11.9-inch touchscreen multimedia system and 12.3-inch digital instrument cluster assert that the GLC43 is a luxury vehicle.

Both are easy to use, highly customisable and look fantastic. What a combo!

The augmented reality satellite navigation shows dynamic directions overlaid on a live video feed, so there's no excuse for getting lost while using it. There's also wireless Apple CarPlay and Android Auto, as well as, a Mercedes Me Connect app, so you can access features on your car remotely.

Charging options are only found in the front row but you get a good selection with three USB-C ports and a wireless charging pad.

The GLC43 gets a large coloured head-up display, fingerprint scanner (that can lock a certain profile or features) and dual-zone climate control but it would have been nice to see climate control in the rear row as well.

The boot is pretty large for a medium SUV at 620L, and can comfortably fit shopping or luggage.

There’s a tyre mobility kit and extra underfloor storage, and the rear row has a 40/20/40 split fold, which opens up your storage options. You also get a powered tailgate in this model, which is always handy.

There are three GLC variants for both the SUV and Coupe and our model is the AMG GLC43 SUV.

It would be remiss to say it’s a ‘mid-spec’ model, even though that’s where it technically sits in the line-up. Think of the 43 as a top model with the warmed-up performance engine, compared to the GLC63 S E Performance flagship variant.

The GLC43 is priced from $136,400 before on roads and that positions it as the most expensive compared to its rivals. And it’s $1930 dearer than the outgoing model it replaces.

In comparison, the least expensive rival is the Porsche Macan S at $117,500 MSRP, (although the petrol Macan is about to sell out ahead of the launch of the EV) then the Audi SQ5 3.0 TDI Quattro MHEV at $119,700 MSRP, and the BMW X3 M40i for $126,800.

Our test model has been fitted with the Performance Ergonomic Package for $5307.50 and adds power front passenger seat with memory function, black Nappa leather, memory package, multicontour front seats, AMG Performance seats , heated front seats, automatic front passenger airbag deactivation, AMG 'Track Pace', and an AMG Performance steering wheel in Nappa leather/DINAMICA microfibre.

Our test model also has the optional AMG carbon-fibre trims for $1306.80, bringing the total before-on-roads price to $143,014. 

Standard luxury and practical features include keyless entry, push-button start, panoramic sunroof, Burmester surround sound system, powered tailgate, tyre mobility kit, and new suspension with adaptive adjustable dampening.

Standard technology features include 'Digital Light' for headlights, 64-way coloured ambient lighting, 11.9-inch touchscreen multimedia system, 12.3-inch digital instrument cluster, head-up display, wireless Apple CarPlay and Android Auto, over-the-air updates, augmented reality satellite navigation, fingerprint scanner, DAB+ digital radio, Bluetooth and a 5G module for the Mercedes Me Connect app.

Because the platform is (mostly) borrowed from the Transit Custom, you get the same driveline. That starts with a 2.0-litre turbo diesel, good for 125kW of power and a useful 390Nm of torque. It drives through a conventional eight-speed automatic transmission and then to the front wheels as a means of keeping the load floor as flat and low as possible.

Ford claims a 2500kg towing capacity with a braked trailer, but on a wet road or damp boat ramp, that’s really going to test the limits of the front wheel’s grip which can be overcome even in the dry if you’re too hasty with the throttle.

The biggest engineering change in the move from Transit Custom to Tourneo has been the switch from leaf springs on the former to coil springs and an independent suspension on the latter. This is all in the name of ride quality and recognises the fact that the Transit will often be called on to cart heavier loads than eight humans.

The 43 gains the 2.0-litre four-cylinder turbo-petrol engine from the AMG A45 hot hatch, which replaces the 3.0L turbo V6 from the previous model.

What makes this one interesting is that it’s been designed with Formula 1 tech and its performance is boosted by an electric turbocharger. Which means you have instant power delivery.

The new engine produces a power output of 310kW and 500Nm of torque. So, a little more power (23kW) but a little less torque (20Nm) than the previous model. The GLC43 is an AWD and has a nine-speed auto transmission which is mostly smooth.

The new GLC43 features a true AMG engine and that means it was hand-built by a master engine builder. Every AMG engine features a plaque with the builder's signature, which is very cool.

Ford quotes an official combined fuel consumption figure of 7.4 litres for the Tourneo. Over a few days of running in a pretty broad mix of urban and country work, we saw an average of 8.6 litres per 100km which is still pretty good for a vehicle of this size.

With the standard 70-litre fuel tank, that gives the Tourneo a theoretical combined range of around 900km between fills, but the real-world number says closer to 800km is more realistic.

Don’t forget, either, that running costs will be a little higher than some diesels, as the Tourneo requires AdBlue at regular intervals, in line with its Euro 6 emissions levels.

You might be surprised given its outputs, but the new GLC43 is fairly frugal when it comes to consumption.

The official combined fuel-cycle consumption figure is 9.9L/100km and my real-world usage came out at 8.8L.

I have put the GLC43 through its paces too – mountain roads, urban and long trips … and have not been shy using it’s power.

That's excellent usage for such a powerful SUV but expect higher in an urban setting.

Based on the official combined fuel cycle and 62L fuel tank, expect a theoretical driving range of 626km.

Mercedes recommends a minimum 98-octane unleaded petrol to be used.

If you haven’t driven a one-box van for a decade or more, you’re in for a treat. Just like the Transit Custom on which this car is based, the Tourneo represents a different experience to that of a conventional car or SUV, but one that is not without merit.

For a start, you sit very high which means a great view out across the traffic. And while the driving position is a little less laid-back than a modern car, once you get used to the almost square steering wheel, neither is it the dreaded sit-up-and-beg of older van designs.

The four-cylinder engine doesn’t make the Tourneo a fast vehicle, but it does give it lots of flexibility thanks to all that turbo-torque being available from just off idle. The eight-speed transmission helps, too, but the real surprise is just how quiet the Tourneo is when on a cruising setting. In fact, it’s almost uncanny how such a big, empty metal box could be so silent, but beyond a little tyre noise on coarse surfaces, the Ford pulls it off. As a result, it’s very relaxed and effortless feeling at freeway speeds.

The other surprise is how good the ride quality is. By swapping the cargo van’s leaf rear springs for coils, the Tourneo suddenly displays a very good match between the front and rear axles in terms of how they work to absorb bumps. You do still get some of the front-seat sensation that you’re sitting over the front axle, but it’s not terrible and the reality is that you simply sitting closer to the axle, not right over it.

For many drivers perhaps the over-riding impression will be of the vehicle’s external size. And, yes, it’s a long and wide piece of equipment, but at least the boxy shape means the corners are easy to place and the huge glass area and driver aids like parking sensors and blind-spot warnings help a lot in the daily cut and thrust.

Things are also improved by the fabulously small turning circle of 10.9m kerb-to-kerb (courtesy of the Transit’s role as an inner-city delivery van) that gives an agility the looks don’t suggest. But there’s a sense that the Tourneo is a little wider in the rear track than the front, as you’ll sometimes find the inside rear tyre finding the lips of roundabouts and suburban gutters.

After driving the GLC43, it proves why its considered a performance SUV – the new engine and that Formula One tech creates a fun on-road experience. 

Power delivery is quick and stable – you never feel overwhelmed by what the car is doing but you do get excited.

It has a dedicated 'Track Pace' feature for when you take it to a race track. I mean … is that needed for a family car? Probably not but it’s cool nonetheless.

This new model sees a redesigned adaptive suspension and rear axle steering. The suspension is firm and it hits the road with a definitive thump. I like the feedback when I’m pushing it around bends but for the daily school run, it’s a pretty hard ride.

The rear axle steering is fantastic when you hit big mountain hair-pin turns or need to manoeuvre precisely in your lane. It’s extremely agile on the road, when it needs to be. 

It’s a bummer that the cabin is loud with road noise and while you can do long journeys, just know it’s not a comfort tourer. You drive this for the fun factor.

All of the pillars are quite wide, which I found impeded my vision on bends but on the straights it was fine. I just did more of a weave and bob to check all of the blind spots this week.

Because of the electric turbocharger, power stays high but revs low at lower speeds. This can make parking can feel a little bunny-hoppy at times until you get used to how to accelerate at low speeds. Once you do, it’s a breeze to park and the 360-degree camera is top-notch.

The GLC43 has a maximum five-star ANCAP safety rating from testing done in 2022.

It scored very highly on both its adult and child protection scores at 92 per cent each and features 10 airbags, including side-chest airbags for the second row. It’s usual to see these only in the front, so that’s great for a family car. 

Standard safety features include blind-spot monitoring, driver attention warning, forward collision warning, rear cross-traffic alert, lane keeping/departure alert, traffic sign recognition, HUD, adaptive cruise control, a 360-degree view camera system, as well as, front and rear parking sensors.

The safe exit feature is cool because the lights flash red on the door you’re trying to open and you get a sound alert if an obstacle is detected.

The GLC43 has ISOFIX mounts on the rear outboard seats plus three top tethers but you’d be doing well to fit three seats, two will fit best.

The GLC43 has AEB with car, pedestrian, cyclist and junction turning assist function operational from 7.0 - 80km/h, or up to 250km/h for a car.

Ford offers its standard five-year/unlimited kilometre warranty on the Tourneo. Five years is fair enough, but can’t match the seven years or even more that some of the competition offer. It‘s worth noting, however, that the warranty does match many of the makes and models that will be the Ford’s natural enemies.

Service intervals are 12 months or a very long 30,000km, but it’s unlikely many families will clock up 30,000km in a 12-month period, anyway. There’s no word on capped-price servicing yet, but the mechanically similar Transit Custom has a service plan that limits the cost of each of the first four services to around $500.

The biggest additional running cost for the Tourneo will be the AdBlue additive to control emissions. How frequently you need to top up will be determined by what type of driving you do.

The GLC comes with a five-year/unlimited kilometre warranty, which is a normal term for the class.

You can pre-purchase either a three-, four- or five-year servicing plan, priced at $4420 for three years, $5520 for four and $6245 for five years. 

Services on the five-year plan cost an average of $1249 per service which is very expensive for the class.

Servicing intervals are reasonable at every 12 months or an extra-long 25,000km, whichever occurs first.