Are you having problems with your Ford? Let our team of motoring experts keep you up to date with all of the latest Ford issues & faults. We have gathered all of the most frequently asked questions and problems relating to the Ford in one spot to help you decide if it's a smart buy.
The recall was prompted after two drivers reported problems with mats jamming the accelerator. Ford Australia spokesman, Todd Nissen, said the drivers were able to slow their vehicles and were not injured."We had two reports that drivers weren't able to stop the vehicle because of the mat," he said. "So we looked into and determined that it was one of three mats we sell that could have caused the problem."The carpet mat set can be identified by its black colour with silver "Territory" lettering and rubber backing material. It is sold as an accessory with a Ford parts number 5R7J A13002 AA and is not a standard fitting on the car. Nissen said because it was an accessory, Ford dealers are being asked to contact purchasers directly."Unlike a vehicle recall we don't have a database of names," he said. "But what we do have is a good dealer network that can contact owners."The mats have been available since last June.Anyone who bought one of the 4990 mat sets as an accessory are being urged to return it to a Ford dealer in exhange for a free replacement of another design. Nissen said the mat set was one of three available. The others are not affected, he said.Ford has placed ads in newspapers and is posting notifications with dealers to alert Territory drivers.Earlier this year Toyota in North America was forced to recall millions of cars globally because of a similar floor mat-related problem that was found to jam the accelerator, causing cars to accelerate suddenly and uncontrollably."It's also important to note that there are no issues with accelerators or brakes or any other part of the Territory," Nissen said.
If you are sure it’s coming from the front of the car replacing the diff mounts at the rear would have no effect. I would be checking the front suspension bushes and the shocks.
I’m sure it could be fixed; the problem a mechanic would face is finding what causes it. As for it being a warranty issue it depends largely on what the fault is found to be. If it’s a manufacturing fault it could be covered by the warranty, but if it’s something that’s simply come loose it might not be. The only way to find out is to establish the cause of the problem.
It's usual that recalls are marked in the Service Book and with a sticker in the engine bay, but I'm sure any dealer would be happy to check your car for you. As for checking it for problems that might need fixing, you could have the NRMA do it, but any problem needing fixing should be evident to you.
The rule of thumb is that a vehicle would use around 20 per cent more LPG than it would use of running on petrol. On average a 1996 Ford Courier would do around 12.5L/100 km on petrol, which means it should do around 15L/100 km, or 6.6km/litre, on gas. On that basis yours is thirsty. On your second question, yes you would expect a car with fuel injection to be more economical than one with a carburetor.
Make sure you officially register your complaint to the dealer and to Ford, I would suggest in writing, so that you will be assured of receiving the new part, or cruise, when it is available. There is nothing more that you could do other than wait until the new parts come on stream once Ford is satisfied they work. You could press Ford for some form of compensation given that they have sold you a car that isn't as you ordered and paid for.
I have observed a similar vibration in Falcon utes I have driven, and it felt to me like a driveline vibration. It was observed at different speeds, depending on the gear you were in at the time. My reading of it was that while it was annoying it probably inherent in the vehicle and not something that could be easily fixed. I’m not surprised Ford put it in the “too-hard” basket.
Keep the pressure on both the dealer and Ford to cover the cost of replacing the steering column if that's what they think will fix it. Your argument is absolutely correct, if they had diagnosed the problem correctly the first time you reported it the problem would have been rectified while the warranty was current. I don't believe Ford has a leg to stand on here. We haven't had any other complaints about the traction control, and while we doubt that the steering column would affect the traction control Ford should know best and I would let them make the change as they want to do, but before you agree get them to agree to cover the cost. If you don't get anywhere with Ford on this go to your consumer affairs people and get their advice of what legal action you might be able to take.
Dealers are often not told of deals until the last moment, so it's probably right that the dealer wasn't aware of what was coming when you were told there was nothing on the horizon. Your treatment by Ford's Customer Assistance service sounds poor, and I too would be frustrated if treated that way. At the end of the day I doubt that you would get anywhere, but I would try to get the dealer and Ford to agree to give you the extended warranty. It wouldn't cost them anything and it would be a nice gesture of good will on their part.
Hard shifting has been on ongoing issue with the ZF auto, and like you say, other owners have had the Ford fix of a recal of the computer without any lasting success.
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