Ford Falcon: Traction Control

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Our BF Falcon has been back to our dealer five times since December 2008 with the same traction control issue. The first four occasions they either changed the sensor or re-set it, on the fifth occasion they said that Ford recommended they change the steering column. But they still cannot say 100 per cent that this will fix the problem, and now the warranty has expired they say they will not cover the cost and labour of the steering column replacement. I say that if the vehicle had not been wrongly diagnosed on the first four occasions this would have been rectified 18 months ago. Have you heard of any issues with the traction control system on the BF Falcon XR8? Would the steering column shaft cause the traction control to disable? What do you think my next cause of action should be?

Keep the pressure on both the dealer and Ford to cover the cost of replacing the steering column if that's what they think will fix it. Your argument is absolutely correct, if they had diagnosed the problem correctly the first time you reported it the problem would have been rectified while the warranty was current. I don't believe Ford has a leg to stand on here. We haven't had any other complaints about the traction control, and while we doubt that the steering column would affect the traction control Ford should know best and I  would let them make the change as they want to do, but before you agree get them to agree to cover the cost. If you don't get anywhere with Ford on this go to your consumer affairs people and get their advice of what legal action you might be able to take.

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