Ford Escape vs Ford Tourneo Custom

What's the difference?

The Ford Escape PHEV is a good option for a customer who knows they’ll live within the parameters set by the car. That’s the case with any plug-in hybrid, really, so in that regard, this new model is hardly a standout.

And it isn’t particularly outstanding in any other way either. I personally would have appreciated it if Ford had decided to add the plug-in powertrain to the Vignale flagship model instead - that model is more about luxury than sportiness, and would better fit the character of this powertrain in my opinion.

It’s a decent addition to the brand’s SUV range, and a welcome one to the segment, though it won’t be on its own for long.

There’s absolutely no doubt that the van-based people-mover has some distinct advantages over a three-row SUV. The rear seat is bigger, access to it is far better and there’s more luggage space even when all eight seats are occupied. But the Tourneo goes a step or two further with the sliding, swivelling seats that make it one of the most practical and flexible interiors on the market.

True, the driving experience is a bit alien at first, but it’s a case of different, rather than worse. Meantime, the ride is excellent and the performance and economy from the turbo-diesel driveline are both absolutely spot on for this vehicle’s intended purpose.

And perhaps that’s the metaphor for the whole thing: By not trying to be something it’s not, and concentrating on what it needs to do, the Tourneo emerges as a bit of a quiet achiever.

As we said earlier, this type of vehicle concept is never a sure-fire proposition. Parcel vans converted to passenger duties haven’t always worked out. This time, though, it’s different.

I haven’t really warmed to the “I wish I was a hatchback” styling of the Escape, which has a softer-edged look to it than most of its rivals. I mean, compared to a Hyundai Tucson or Toyota RAV4, the Escape looks like a blob.

That mightn’t be an issue for you, and it’s hardly a reason not to buy the car, but I was also a bit disappointed that there’s no real specific highlights to make you realise you’re buying the PHEV model, which - at $15,000 more than the equivalent petrol version - should have something to differentiate it other than the addition of a small badge and the additional filler cap on the front quarter panel for the plug.

Even a different set of wheels would have sufficed. Alas, it’s an identical looking Escape to the petrol. That means the ST-Line trimmings, such as black highlights on the grille and bumper, side skirts, a rear spoiler, and those 18-inch wheels and lowered sports suspension.

The interior, as mentioned in the pricing section, does have a few changes over the petrol version, but they’re hardly game-changing additions.

Perhaps the biggest revision of the successful Transit Custom formula needed to make the leap from FedEx to Brady Bunch has been to the rear suspension. Where the Transit uses a leaf-sprung arrangement, the Tourneo has switched to coil rear springs. These technically offer much greater ride comfort at the expense of some load-carrying ability. Which is fine, even if your kids are the bigger variety.

The move to powered sliding side doors is a welcome one, but I found out the hard way that the doors will still open a fraction if you push the button while still travelling at low speed. Not sure why that would be, but at least the buttons in question are up front in Adult-Land, not within reach of you-know-who.

The reality is, too, that the Tourneo is destined to run with the air-con on any time you have bodes in the back. That’s because – like a lot of van conversions – there’s no opening side windows beyond the tiny, hinged windows that open an equally tiny amount. This has more to do with the Transit’s basic structure than any desire to oxygen-deprive the young `uns, but as any parent knows, a supply of fresh air on the move is sometimes the only thing between a happy day out and a clean up in Aisle five.

The Ford Escape looks like it has all the bits to make a midsize SUV buyer happy. And while a fair few of the boxes are ticked, there are some elements that could be better. 

The big party trick is that the second row is on rails, so you can slide it forwards or backwards to improve the space for receipt occupants or improve your boot space. The maximised cargo area is 556 litres to the ceiling, while if prioritise second-row occupant space there is easily enough room for a 182cm / 6’0” adult to fit behind someone of a similar size.

In the boot there are remote levers for the second row seats to fold down, a 12 V outlet, and a soft parcel shelf which is easy to remove, too.

During my time with the car I had the seats slid back as far as they go to maximise cabin space, though I did test out whether it was worth having them forward and the boot space was appreciably better especially for a pram and some baby stuff.

The second-row is a 60:40 split for the backrest, with the smaller portion on the driver’s side. That may sound trivial, but we had our baby seat set up behind the passenger, and had to move it to the driver’s side when we picked up a large parcel as it wouldn’t fit with the smaller portion folded down. There are dual ISOFIX child seat anchor points for the outboard positions, and three top-tether hooks.

The boot space is good too, considering it has some extra hardware to contend with under the body, there is also a space-saver spare wheel under there which is nice. However, there is no dedicated hidey hole for the charge cable, and it doesn’t come in a nice stowable bag either - just a plastic ziplock thing. 

Perhaps the biggest letdown of the interior is the fact that you still get the tiny little tablet-style 8.0-inch touchscreen media display, despite there being a big 12.3-inch digital instrument cluster. The two screens almost look at odds with one another, and what’s even more frustrating is that the driver information screen cannot be configured to include the energy flow screen that you see on the smaller tablet style unit. 

That means you can’t watch what’s happening between engine, electric motor and battery, or a combination where you might expect to see that - instead it can only be seen in illustrative form on the smaller central screen. Big issue? Maybe not, but if you’re an eco-conscious customer who wants to know what their car’s high-tech powertrain is doing, while also wanting to use sat nav, or Apple CarPlay or Android Auto, or change the radio station… Well, you’re out of luck.

There is a much more basic and rudimentary display on the driver info screen that shows a small icon of an engine and battery and illuminates them when each part is in use, but really, Ford should have used the real-estate of the big driver info screen better. Toyota, Kia and Hyundai know how to do it better.

The material quality is okay, but it certainly doesn’t feel like a very special environment.There are rubberised liners on the doors which don’t look terrific or feel fantastic, and why there are soft plastic elbow pads, and up high on the dashboard, it is not of the most pristine quality. 

Storage is pretty good. There are bottle holders in the doors and two cupholders in the centre console, and the storage nook in front of the shift dial houses a wireless phone charger and two USB ports, plus a 12-volt plug. There is a strange little shelf section in front of the centre console bin, which is not fantastic in terms of size. There are rear bottle holders in the doors, map pockets and a flip-down arm-rest with cup holders.

That rotary dial shifter which does take a little bit of getting used to. Unlike some others, there is no ‘P’ for park button - instead you have to dial it all the way left. 

Here’s where a vehicle like this stands or falls. Because if something like a Tourneo can’t cope with lots of people and their luggage in a single bound, then there’s really not much point to it, is there? I mean you’re not going to buy it for its sporty looks or supercar dynamics, so unless it works brilliantly as family transport, it’s kind of dead in the water. Fortunately Ford seems to have got it right. Mostly, anyway.

That starts up front where the two front seats feel like they’re metres apart. In reality, this huge gap forms a walk-through function for getting access to anything or anyone misbehaving in the second or third row of chairs. But you can’t help wondering what if… What if Ford had ditched the stubby centre console and added a third front-row seat? Wouldn’t a nine-seater be better than eight?

But the seats themselves are comfy and the high-and-mighty driving position gives plenty of vision in every direction. With one exception. And that is when you’re pulling out of a side street on to a main road and need to see what’s coming from the left. Depending on the angle you’re on, the fat frame of the pop-out side window (in the sliding door) becomes a blind spot, especially for taller drivers.

There’s nothing irretrievably wrong with the way the controls are laid out, but they will take some acclimatisation. That goes for the menu system on the touchscreen as well as the column-mounted shifter wand which is about the same size and shape (and in the same place) as a conventional indicator stalk. Tip the lever accidentally and you’ll wind up in neutral, wondering what just happened. The manual-shift mode is also fiddly to use and paddle sifters would be vastly better. Most won’t bother anyway.

The front cabin is home to a shallow lidded bin in the centre console, a deeper bin below that and a couple of charge points. There are also cup-holders in great spots up high in the corner of the dashboard, a shelf across the top of the dashboard and no less than two gloveboxes (the top one is pretty shallow) thanks to moving the passenger’s airbag into the roof lining. Both front doors also feature bins and storage nooks but there’s a fair bit of hard plastic on show, surely a legacy of the Tourneo’s parcel-van DNA.

The Tourneo’s party trick is the way both the second and third rows of seats can be slid to almost any point on a pair of tracks in the floor. The move is simply accomplished via a lever at the front or a rip-cord in the back of the seats, and all three centre-row seats can be moved individually (the third row is split 60:40). The upshot is that you can have all three rows bunched together for a large luggage space, or the rear row pushed right back to form a rear row with huge legroom. Don’t need all eight seats? How about a second row with the two outside chairs in place and the centre one folded forward to expose a work-surface with built-in cupholders.

But it gets even better, because individual seats can be removed to suit the weirdest of loads and the second-row seats even swivel 180-degrees to form a loungeroom on wheels. The kids will be begging you to take them for a drive in this thing.

The seats fold forward, but they don’t tumble. They don’t need to really, and they don’t fold into a bed either. But if you fancy camping in the Tourneo, you can remove both rows of rear seats for a huge flat floor.

The second row is home to storage bins in each sliding door (yes, a door on each side) a pop-put window that opens only about 40mm, temperature controls, air vents and reading lights. The third row, meantime, is not only easily accessed provided the second row isn’t slid all the way back (at which point you wouldn’t be using the third row anyway) but the good news is that the rearmost seat itself is basically three bucket seats with the same comfort levels (high) as the second row. There are also reading lights and a pair of phone pockets and cup-holders in the last row, too. Only the way the track system works and the shape of the seat base means that foot-room is limited to an extent.

With all three rows in place, but pushed as far forward as they can go, there’s a long load area of up to 725mm. But you can also push the second and third rows all the way back and have a cargo area 2622mm long behind the front seats. Maybe the van DNA is a good thing after all.

With all eight seats in place, there’s a minimum of 673 litres of luggage space which can be expanded all the way to a monster 4683 litres with the second and third rows removed.

There’s also a 12-volt power socket and a lighting system in the back, too, although while the side doors are automatic, the tailgate is manual. And you’ll need plenty of real estate to open it, too. Even tall folk will hit the button to open the tailgate, start the strut-assisted opening and then take a step or two back to allow the huge tailgate to rise without clobbering them. An automatic tailgate where you hit the button and run away to a safe distance would be much nicer.

If ever the Average Aussie family has been in the grip of a cost-of-living crisis, it’s right now. With that in mind, we’ve chosen the entry level version of the Tourneo, the Active, for this review. At $65,990 before on-road costs, it’s not exactly cheap, but does come in a full $5000 less than the Titanium X version.

And it is pretty well equipped. That starts with 17-inch alloy wheels, 13-inch touchscreen and 12-inch driver information screen, Bluetooth, full connectivity including wireless Apple CarPlay and Android Auto, wireless charging, 10-speaker stereo, tri-zone climate control, automatic wipers, heated front windscreen, keyless entry and start, 10-way powered driver’s seat, heated and cooled front seats, and a pretty nice artificial leather covering for some of the touch-points.

In a continuation of an industry-wide trend that we wish would stop, only white is considered a standard, no-cost paint colour. Every other colour costs extra, but in 2025, should it?

If the budget will stretch the extra five grand, the Titanium X model adds body coloured bumpers, a 14-speaker stereo, a 360-degree camera system, ambient interior lighting, heated outboard seats in the second row, and extra areas of (better) artificial leather trim.

The Escape PHEV is the only model in the range to get a 2.5-litre petrol engine, which runs on the more efficient Atkinson cycle, and has a continuously variable transmission feeding power to the front wheels - that’s right, this Escape is 2WD/FWD.

The tricky bit is that it also houses a clever electric motor and generator, which is teamed to a 14.4kWh battery pack - which is big for a plug-in hybrid car. 

The electric motor is capable of 96kW of power, while the petrol engine can produce up to 112kW. All told, the combined system output is pegged at 167kW, though there is no peak torque output figure. Even so, that amount of power is a sizeable number for any midsize SUV, even if this particular one weighs in at more than 1800kg.

Speaking of weight, the PHEV is the least capable towing vehicle in the Escape range. It has a maximum braked towing capacity of 1200kg, where all the others can tow up to 1800kg. Unbraked capacity is unchanged, at 750kg.

Because the platform is (mostly) borrowed from the Transit Custom, you get the same driveline. That starts with a 2.0-litre turbo diesel, good for 125kW of power and a useful 390Nm of torque. It drives through a conventional eight-speed automatic transmission and then to the front wheels as a means of keeping the load floor as flat and low as possible.

Ford claims a 2500kg towing capacity with a braked trailer, but on a wet road or damp boat ramp, that’s really going to test the limits of the front wheel’s grip which can be overcome even in the dry if you’re too hasty with the throttle.

The biggest engineering change in the move from Transit Custom to Tourneo has been the switch from leaf springs on the former to coil springs and an independent suspension on the latter. This is all in the name of ride quality and recognises the fact that the Transit will often be called on to cart heavier loads than eight humans.

Beware the PHEV fuel consumption figure. That’s a great thing to keep in mind if you’re shopping for one of these cars.

That’s because the combined cycle official figure only takes into account a mix of conditions across 100km of driving. That’s right - only the first 100km. So the best case scenario, for a car that is designed to use its battery to run emissions free until it runs out, before sparingly using the petrol engine to keep going.

As such, it is no surprise that the official combined cycle fuel consumption is just 1.5 litres per 100 kilometres, with CO2 emissions claimed at just 33g/km. That takes into account the WLTP battery range of 56 kilometres stated on Ford’s website.

For reference, I completed my test of the car with a total of 462.7 kilometres travelled, of which, the trip computer stated 292.3km was fully electric. Meaning the remaining 170.4km was driving using petrol.

The indicated energy efficiency was 20.0kWh/100km, which isn’t great against a claimed EV driving efficiency figure supplied by Ford, of 14.8kWh/100km to 15.6kWh/100km. 

While the indicated fuel consumption average was 3.1L/100km, so more than double the windscreen sticker’s indicated economy. 

However, when I did the maths, I used a real-world average of 3.9L/100km of petrol ($36.15 worth of petrol) and 43.2kWh of electricity (meaning a cost of $9.82 based on the NSW average energy price of $0.2274c/kWh).

So, to do 462.7km I paid $45.97. I think that’s okay, but bear in mind I included several longer trips (Sydney to Glenbrook, Glenbrook to the Southern Highlands and back, and Glenbrook to Sydney and back). 

As is always the case, if your intended operation for a PHEV is to use it primarily for urban running within its EV range capabilities, you will be better off than if you push it beyond and use the petrol engine excessively.

For reference, the fuel tank size is 45 litres, which is 12L less than the petrol-only versions. It can run on E10, but only if you can find E10 that is also 95RON premium unleaded.

If you wish, there’s also an app called Ford Pass Connect, which allows you to monitor your car’s state of charge, adjust its start and finish times for recharging and even works as a key for the car to allow remote access, too.

Worth noting the maximum charge rate on a 10-amp plug at home is 2.3kW, while on public charging (which typically runs a higher amperage rate) the max rate is 3.7kW.

Ford quotes an official combined fuel consumption figure of 7.4 litres for the Tourneo. Over a few days of running in a pretty broad mix of urban and country work, we saw an average of 8.6 litres per 100km which is still pretty good for a vehicle of this size.

With the standard 70-litre fuel tank, that gives the Tourneo a theoretical combined range of around 900km between fills, but the real-world number says closer to 800km is more realistic.

Don’t forget, either, that running costs will be a little higher than some diesels, as the Tourneo requires AdBlue at regular intervals, in line with its Euro 6 emissions levels.

Being the ST-Line grade, you - like it or not - have to deal with the lowered ride and sportier suspension, which makes this car ride a bit more firmly than you might want.

I found the suspension to be the biggest detracting element in terms of the drive experience – the suspension picked up a lot of the small inconsistencies in the road surface and transmitted them into the cabin. It was fidgety a lot of the time, and on road surfaces with very poor quality, it could be a bit uncomfortable.

The steering was also bit too tuned for sportiness for a car that doesn’t really need to be quite so aggressively angled that way. It took a bit of getting used to – it was somehow both twitchy on centre but not quite as responsive across the radius of lock to lock as I’d thought it might be, given the initial steering response.

Having said all that, I threw it through a couple of twisty corners and there was a nice handling balance from the chassis and decent grip from the tyres, but I did notice that - being front-wheel drive, with all that power going through the front tyres, there were some instances of it scrabbling for traction, notably on wet roads and looser surfaces but also out of offset driveways.

Other gripes included brake pedal response that was quite abrupt and very sensitive to stopping inputs.

Now, let’s consider the driving modes.

There are different drivetrain setups depending on what you plan to do. EV Auto does the thinking for you, dipping between EV, hybrid and petrol modes. EV Now prioritises electric driving. EV Later saves your battery charge for when you think you’ll need it. And EV Charge means you’ll use petrol power to drive, and also to replenish the battery pack.

The throttle response was decent in EV mode, and in hybrid mode it is nice and quiet, and it drives in a very smooth way unless you really plant your foot hard, then it can be a bit vocal - but less raucous than a RAV4 under full throttle. 

The transition between the different drive modes was relatively seamless, as it will readily go between petrol or electric as required, and the four-cylinder is mostly hushed enough so that you won’t hear it too much, especially if you’re driving at higher speeds when it does.

Indeed it was relatively quiet for the most part, though the tyre noise was quite excessive at higher speeds on very coarse-chip surfaces. And in those instances I noticed I could feel the road surface through the steering wheel and the suspension, as it was quite jittery at times.

There is a low speed warning sound that is omitted below about 25km/h and it was quite handy while driving in enclosed car parks - no more accusations of creeping around silently at the shops.

Further, there are multiple drive modes, including Normal, Eco, Sport, Slippery, and Snow/Sand Assist, all of which are designed to make different situations easier to deal with. They will adjust engine transmission and steering response as well as stability and traction control limitations. I kept it in Normal, though a dabble in Sport showed that you’re allowed a bit more aggression from the powertrain in terms of acceleration.

If you haven’t driven a one-box van for a decade or more, you’re in for a treat. Just like the Transit Custom on which this car is based, the Tourneo represents a different experience to that of a conventional car or SUV, but one that is not without merit.

For a start, you sit very high which means a great view out across the traffic. And while the driving position is a little less laid-back than a modern car, once you get used to the almost square steering wheel, neither is it the dreaded sit-up-and-beg of older van designs.

The four-cylinder engine doesn’t make the Tourneo a fast vehicle, but it does give it lots of flexibility thanks to all that turbo-torque being available from just off idle. The eight-speed transmission helps, too, but the real surprise is just how quiet the Tourneo is when on a cruising setting. In fact, it’s almost uncanny how such a big, empty metal box could be so silent, but beyond a little tyre noise on coarse surfaces, the Ford pulls it off. As a result, it’s very relaxed and effortless feeling at freeway speeds.

The other surprise is how good the ride quality is. By swapping the cargo van’s leaf rear springs for coils, the Tourneo suddenly displays a very good match between the front and rear axles in terms of how they work to absorb bumps. You do still get some of the front-seat sensation that you’re sitting over the front axle, but it’s not terrible and the reality is that you simply sitting closer to the axle, not right over it.

For many drivers perhaps the over-riding impression will be of the vehicle’s external size. And, yes, it’s a long and wide piece of equipment, but at least the boxy shape means the corners are easy to place and the huge glass area and driver aids like parking sensors and blind-spot warnings help a lot in the daily cut and thrust.

Things are also improved by the fabulously small turning circle of 10.9m kerb-to-kerb (courtesy of the Transit’s role as an inner-city delivery van) that gives an agility the looks don’t suggest. But there’s a sense that the Tourneo is a little wider in the rear track than the front, as you’ll sometimes find the inside rear tyre finding the lips of roundabouts and suburban gutters.

Keeping the whole family safe is the name of the game here, so Ford has extended things like side-curtain airbags right through to the third row, thereby covering every outboard seating position. In fact, there are nine airbags all up, including a centre airbag between the front seat occupants.

Driver assistance programs include forward collision warning which incorporates the autonomous emergency braking (AEB) function, blind-spot monitoring and assistance, rear cross-traffic braking, active cruise-control, tyre pressure monitoring, lane-keeping assistance, front and rear parking sensors and traffic sign recognition.

The AEB works at any speed above 5km/h, and the pre-collision assist at speeds above 30km/h.

Both the second and third rows of seats feature a pair of ISOFIX child-restraint mounting points (for a total of four) while there are five top-tether restraint mounting points as well.

The Tourneo hasn’t been locally crash tested as per the safety-stars system, but the Transit Custom has been assessed overseas as part of a commercial van safety comparison which graded the vehicle at 96 per cent, the highest rating ever achieved by a van undertaking the test program in question.

As with the rest of the Ford range, you get a five-year/unlimited kilometre warranty on the car, while the battery pack has its own eight-year/160,000km warranty plan.

And just like most other models in Ford’s range, there is a lifetime capped-price servicing plan, with the first four maintenance visits (due every 12 months/15,000km, whichever occurs first) incurring a $299 fee, which is cheap for the class.

You also get up to seven years of roadside assist if you service your car with Ford’s dealers.

Ford offers its standard five-year/unlimited kilometre warranty on the Tourneo. Five years is fair enough, but can’t match the seven years or even more that some of the competition offer. It‘s worth noting, however, that the warranty does match many of the makes and models that will be the Ford’s natural enemies.

Service intervals are 12 months or a very long 30,000km, but it’s unlikely many families will clock up 30,000km in a 12-month period, anyway. There’s no word on capped-price servicing yet, but the mechanically similar Transit Custom has a service plan that limits the cost of each of the first four services to around $500.

The biggest additional running cost for the Tourneo will be the AdBlue additive to control emissions. How frequently you need to top up will be determined by what type of driving you do.