What's the difference?
Chery’s explosive growth in Australia has been thanks to its range of affordable SUVs in some of Australia’s most in-demand categories.
Lately the brand has been expanding into the most in-demand segment of them all - hybrids. To that end, the Tiggo 4 Hybrid seems to tick a lot of boxes.
It’s relatively affordable, looks modern and offers plenty of features. Plus, unlike other Chery hybrids, it’s not a plug-in.
However, to see why I found the Tiggo 4 Hybrid a little disappointing - read on.
As far as vehicle niches go, this is pretty niche. The Mercedes-Benz EQV is Australia’s first premium electric seven-seat commercial vehicle-based people mover.
The EQV falls under Benz’s electric ‘EQ’ banner and is based on the Vito van platform, but adapted to house an all-electric powertrain.
However, unlike the popular EQA small SUV or recently launched EQB, don’t expect to see too many EQVs on the roads.
It is likely to appeal to airport transfer operators, hotels and other corporate customers that need to ferry multiple people around in comfort.
But given the kilometres those airport limo drivers can clock up in a day, is an EV capable of doing the job? And will these buyers be happy to fork out more than $150,000 for the privilege?
If you’re just looking for an affordable hybrid which will save you money at the pump, the Tiggo 4 will do the trick, but there are so many little things which could be better here, it’s evident you’re getting what you’re paying for.
This makes the Tiggo 4 hybrid a bit of a let down, because the other Cherys I’ve driven recently have been pleasantly surprising given their price-points, not to mention the price-gap between the Tiggo 4 and many of its rivals is nowhere near as large.
The EQV is indeed a curious offering. The driving range is decent, but not outstanding, and depending on what you’re using it for, it could be a savvy investment. Especially if you charge using solar power. You’ll also save on servicing costs. But if you’re a limo operator, it really will depend how many kilometres you’re going to do each day. A V-Class might suffice.
Either way it’s great that Benz is giving buyers electric options in a variety of body styles and segments - an SUV simply won’t suit everyone.
If you can live with that ride quality and have the deep pockets for an EQV, there’s more than enough to like. But I suspect there won’t be many of you.
On the outside, I think the Tiggo 4 Hybrid is pretty generic and inoffensive. It shares its 'box-on-wheels' aesthetic with cars like the outgoing Mitsubishi ASX and Hyundai Venue, which, to be fair, have been strong sellers.
It might not be an eye catcher, then, but there’s something to be said for not trying anything controversial, and this is pretty consistent across Chery’s range. In fact, compared to some brands in the market, Chery is doing a solid job of design consistency for its mainline SUVs.
Highlights on the outside include the enormous grille and contemporary LED light strip across the rear.
On the inside things also look pretty swish for this compact SUV category. The seats immediately jump out as a highlight, big and lavishly trimmed in comparatively soft synthetic stuff. The glitzy steering wheel and dual-screen layout continues from other Chery products and the dash design is tidy, if a little generic.
If you’ve seen a Mercedes van or people mover, you’ll have an idea of the EQV.
The difference between it and its V-Class twin is the ‘EQ’ touches, including the front end that has a definite connection to other EQ models like the EQA.
The chrome-rimmed grille is blacked out and has fins, and that’s the key difference between the two MPVs. Otherwise it’s a very large white box on wheels. Nicely designed 18-inch five-spoke alloy wheels, at that.
Inside, the EQV is showing the age of this vehicle's shared underpinnings. Next year will mark 10 years since the current Vito went on sale in Europe, and while it and its derivatives are still somewhat handsome, the interior is getting on.
It’s hard to fault the materials used inside, and elements like the perforated leather steering wheel, and dash stitching are welcome, but it could feel even more premium. It’s no more high-end than a Kia Carnival Platinum that is more than half the price of the EQV.
But the look of the dash is very reminiscent of Benz models from a few years back - certainly nothing like the twin-screen set-up of the current crop. And given the size of the cabin, the 10.25-inch central screen looks small in this vehicle.
I can see this car having a lot of wow factor on a dealer forecourt but up close things are less good. The software on the screens is pretty ordinary; hardly the sharpest, fastest or most logically laid-out. There’s a selection of clumsy-looking themes, and while the multimedia portion has a logical smartphone-style main menu, beneath lies an array of confusing and inconsistently-labelled sub-menus.
The digital dash could be smoother and better looking and it’s a bit confusing to use with the poorly labelled buttons on the steering wheel.
The centre console area is finished in a gloss finish, which is easy to scratch or smear with fingerprints. Up front underneath the main screen is an entirely separate dot-matrix style climate control panel with actual physical buttons. It looks a bit clunky compared to some other solutions on the market, but at least it’s clearly labelled and straightforward to use.
Somewhat infuriatingly, though, interacting with this climate panel brings up a menu on the touchscreen which you don’t need and it takes several seconds to go away. Why?
The cabin is reasonably practical from there, though. There are decent bottle holders in each front door and a further two atop the console. There’s a pass-through beneath, good for handbags and the like. There are some strange additions, like an upright holster with rubberised sides which seems to be for a phone, and behind the shifter there’s a key fob-sized cut-out, but it’s gloss finished, so it will scratch if you actually use it.
The wireless phone charger is tucked away underneath, which makes your phone hard to get at in a pinch, and easy to forget when you exit.
Ergonomically, this car is a bit strange. The seat base is very high, so for me (at 182cm tall) even with the driver’s seat set to its lowest position, my head feels close to the roof. Plus, I’m peering down on the instruments, rather than have them at a comfortable height.
However, there are soft-touch surfaces adorning the doors, which can’t be said for every car in this segment and the rear seat hasn’t been forgotten, either.
I fit pretty comfortably behind my own driving position in terms of knee and headroom and the plush seat trim continues.
There’s a nearly flat floor, so while it’s a reasonably narrow vehicle, at least someone in the centre position will have somewhere to put their feet.
On the amenity front for rear passengers, there’s a small bottle holder in each door, pockets on the backs of the front seats, a weird storage tray and USB port on the back of the centre console and a drop-down armrest with two shallow cupholders. There’s just a single adjustable air vent for rear passengers, so they’ll have to fight over who gets the airflow.
The boot surprised me. It looks tiny, but the brand claims it weighs in at 470 litres. On top of this, the floor is a strange shape because the 12-volt battery is under the floor and doesn’t quite fit level.
However, when I went to load the full three-piece CarsGuide test luggage set, I was surprised to find it fit snugly, with the tailgate able to shut without a problem. I was also impressed to find a space-saver spare wheel and not just a repair kit under the floor.
If space is what you want, space is what you’ll find in the EQV. People movers like the Kia Carnival are incredibly spacious, but they can’t compete with something that’s spawned from a commercial vehicle platform, like this Benz.
Thanks to the flat floor and 2+2+3 three-row seating layout, you can literally stand up (depending on your height) and walk from the driver’s seat to the third row.
Back up front, the old underpinnings mean no fully digital instrument cluster here, just analogue dials, which is not a bad thing.
That also means the air con controls are separate from the central screen and therefore easy to use.
The MBUX system isn’t as advanced as the version fitted to the latest Benz models, and as a result there are fewer functions and it’s less complicated to use. There’s a touchpad as well as the touchscreen but I only ever used the screen.
Another slightly old school element to the EQV is the fact that it requires a key to start. Which is unusual for an EV. Also, the ignition is on the left side of the steering wheel which is great news for left-handed people but it’s somewhat annoying if you’re right-handed.
Storage wise up front, there is a decent space with a cover under the centre stack, housing cupholders, two USB-C ports and a 12-volt charger, but no wireless charger. There’s ample space for very large bottles in the front doors and it has a medium-sized glove box.
The front leather seats with fold-down armrests on each side are well bolstered and are very comfortable, too. No complaints there.
Given this car is designed to ferry people around, you’d hope for a functional rear cabin and on that Benz has delivered - for the most part.
Unsurprisingly given the EQV’s massive dimensions, there is a huge amount of headroom, legroom, and hip and shoulder room in all rows.
Both sliding side doors are power operated and one (the passenger side) can be opened via the key fob. The very large tailgate is also power operated.
Those two second-row captains chairs are comfy and supportive. There are map pockets on the rear of the front and second-row seats. There are floor and roof-mounted air vents, but just roof vents in the third row.
There’s not a whole lot of storage options in the second row, while the third row has stand-up phone holders, but that’s about it. No USB ports back there.
If you’re folding the second row seats, they’re quite heavy and cumbersome. But tumbling them forward via the lever is much easier. That ensures ample space to get into the third row.
The third row can be folded flat as well but you have to remove the very large and heavy parcel shelf from the cargo area. Like the seats the shelf structure is also on rails and it lifts out if required. That third row can also slide but not as far as the second row.
The shelf can double as a stand-up desk for a computer in the rear if required. It’s actually quite handy.
And it helps hide items in the boot. It comes with plastic folding shopping crates.
Benz says the boot can swallow 1030 litres with all seats in place, but minus the parcel shelf. It also has a 17-inch spare steel wheel under the rear of the vehicle.
The Tiggo 4 Hybrid we’ve been driving for this review is the top-spec Ultimate, which wears a price-tag of $34,990, drive-away.
The surprising thing about this is how close it is to rivals. Yes, the Tiggo 4 Hybrid is still more affordable than most of its contemporaries, but it’s not by the same massive margin as its larger models like the Tiggo 7 PHEV ($39,990), which undercut the outgoing Mitsubishi Outlander PHEV by almost $20,000.
Instead, the Tiggo 4 Hybrid only just slips under a Toyota Yaris Cross GX hybrid ($34,790) although the margin increases considering Chery’s offer is drive-away. It also continues to look impressive compared to popular hybrid alternatives from more traditional automakers, like the exxy Honda HR-V (from $39,900) and the sightly larger Hyundai Kona (from $36,950).
The Tiggo 4’s value proposition is also complicated by how much competition there is in this small SUV space. A Haval Jolion hybrid, for example, can be had at $32,990, drive-away and is a slightly larger vehicle with a similar warranty offering, while MG’s ZS Hybrid+ can be had from $33,990, also drive-away, giving you plenty of things to think twice about.
Still, compared to those base prices for rivals, Chery is offering a top-spec and the Tiggo 4 Hybrid is pretty well equipped in this Ultimate form.
On the outside there are some expected things like 17-inch alloys and LED lighting, while on the inside the Tiggo 4 punches above its weight with things like dual 10.25-inch scregens for the multimedia and digital dash, wireless Apple CarPlay and Android Auto, synthetic leather seat trim with power adjust for the driver and heatin in the front two positions, dual-zone climate, a sunroof, ambient interior lighting, a wireless phone charger and a six-speaker stereo system.
There’s also a pretty good 360-degree view parking camera, walk away locking and auto-folding wing mirrors.
At this price, and in this segment, you generally have to spend a lot more to get this level of kit.
It’s fair to say the EQV isn’t cheap. At $155,338 before on-road costs, it’s now the priciest people mover money can buy in Australia.
But, it’s not without expensive electric competitors. Chinese commercial vehicle specialist, LDV, has just launched a new MPV dubbed the Mifa 9, another people-moving EV. The price for that model ranges from $106,000 to $131,000, before on-road costs.
Soon enough Volkswagen will have its funky ID. Buzz people hauler here as well, while Ford’s Transit Custom-based Tourneo MPV now has an electric version in Europe.
Point is, Benz and LDV aren’t going to be on their own for long.
The EQV sits alongside the mechanically related internal combustion V-Class in its line-up and that model ranges from $91,668 and $106,344. So it's quite a leap to electric from there.
The EQV is offered in one grade in Australia and Mercedes has ensured it has a decent amount of standard gear. The EQV comes with a 10.25-inch central screen housing the 'MBUX' multimedia system and operated via touchscreen or touchpad, digital radio, Apple CarPlay and Android Auto, sat-nav, and USB-C ports.
It also gets power side doors, leather trim, a Burmester surround sound system, multifunction leather steering wheel, heated power adjustable front seats, ambient lighting, automatic dual-zone climate control with pre-entry climate, a seat rail system and rear removable parcel shelf.
Lining the specs up next to the LDV reveals that the Mifa 9 Luxe has more gear. It’s not super surprising given that model is very new and LDV has a strong value proposition. Also the underpinnings of the EQV are older.
But at more than $150K and a Benz badge, you think there would be a few more goodies, like heated rear seats or a massage function. Some extra luxuries would be nice, but it’s certainly not without the good stuff.
The Tiggo 4 hybrid variants pair a 1.5-litre four-cylinder petrol engine with a relatively large electric motor housed in a transaxle-style unit driving the front wheels. In effect, it's continuously variable without being a much-derided CVT auto.
Weirdly, Chery doesn’t state combined power figures, just separate ones for each power source, with the engine producing 72kW/120Nm and the electric motor producing 150kW/310Nm.
You’ll note the electric motor is much more powerful than the engine, which has an effect on the way this car drives.
The EQV is a battery electric vehicle that uses a single motor that sends up to 150kW of power and 365Nm of torque to the front wheels. It is paired with a 90kWh lithium-ion battery pack housed beneath the floor. The kerb weight is a hefty 2846kg.
With a DC charging capacity of up to 110kW, topping the battery up from 10 to 80 per cent can be done using a rapid charging station in about 45 minutes.
If you use an 11kW AC charger, like a Mercedes-Benz Wallbox, it will take approximately 10 hours to recharge from empty to 100 per cent.
The whole point of this plugless hybrid set-up is fuel efficiency and on paper it’s not as good as some rivals.
The official combined cycle (urban/extra-urban) economy number is 5.4L/100km, but we easily beat that claim on test with a figure of 4.5L/100km. Worth noting that average came primarily from urban and expressway driving. It seems the hybrid transmission might require significantly more combustion input in freeway scenarios, hence the higher official claim.
A 51-litre fuel tank translates to a 944km range using the official economy figure and around 1100km based on our on-test average.
According to Mercedes-Benz, the EQV has a driving range of 418km on the NEDC cycle, which is about 355km on the WLTP cycle, which is seen as more real world.
I covered 233km in the EQV and by the end of the week the vehicle’s trip computer was sayong I had used 239km of range, which is pretty close.
As an example of how this vehicle would be used, let’s say an airport transfer driver did six trips to and from the Melbourne CBD to the airport in a day (about 46km), that’s about 276km - which is well within the EQV’s range.
However, when you consider the diesel V-CLass has a range of more than 900km, you can see why some buyers might not want to take the risk.
It consumes 26.3kWh of energy, which was the same figure I achieved.
The EQV has a CCS charging port.
The Tiggo 4 is a strange one. This hybrid one in particular has me in two minds.
My initial impression was not a good one. The high seating position makes you feel as though you’re sitting on the car rather than in it, and the overly electrically-assisted steering removes you from feeling what’s going on at the front wheels.
Even the pedal feel is wooden, with the car having to modulate the electric and combustion drive components and blended regenerative braking at arms length, leaving the driver with little in the way of feedback.
The ride isn’t one of the worst I’ve had in recent years, with an overall soft enough edge to it, but it also doesn’t feel very sophisticated, and harsher over the rear than it is in the front, giving it an unbalanced character. On top of this, our test car had a couple of intermittent rattling noises in the B-pillar (around where the belt retainer is) as well as somewhere in the rear.
Acceleration is pretty impressive at speeds under 80km/h, however, with plenty of power instantly available from the electric motor, although this has the side-effect of being able to easily overwhelm the Sailun tyres this top-spec Tiggo 4 ships on.
One thing I quite like about the Tiggo 4, however, is how smooth it is. The seemingly primarily electric drive is excellent, particularly at lower speeds where this car is at its best, surging forward largely in silence with no annoyances from a fiddly transmission.
Even the way it blends the combustion power in is seamless, even compared to a Toyota, for example, with the engine distantly buzzing away only when required.
It's impressive that unlike the MG3 and MG ZS which have similarly powerful electric motors but run out of juice and lose a bit of punch when the hybrid battery is low, the Tiggo 4 does a better job of managing its battery reserve level, making sure the strong electric power is always available. This might mean the engine idles higher and longer, but with decent sound deadening, it’s not something you notice much.
Overall the Tiggo 4 is okay to drive. The hybrid components impressed me enough, but these are tarnished by sub-par driver feedback and inputs, handling, tyres and some ergonomic issues.
Driving the EQV feels a bit like driving a bus. That’s because you’re essentially driving a bus.
There’s no getting around the EQV’s size and heft, especially in an urban driving setting. It’s massive and challenging to park, especially in inner city areas with small spaces. It also has a pretty sizable 12.9-metre turning circle.
It does also have excellent visibility thanks to a significant amount of glass around you.
After so many years of complaining about Mercedes’ steering wheel-mounted gear shifter, I think I have finally come around to it. Would I prefer it in the centre console? Yes, but I now think the stalk is actually a logical place for it.
A stalk is a less logical place to house cruise control buttons. They are much better on the steering wheel than a stalk hidden behind the wheel.
From take-off, the EQV doesn’t quite flaw you with its acceleration like some EVs can. It’s more leisurely, but far from slow.
The 0-100km/h dash is done in approximately 12 seconds but around town it is responsive enough. In fact, on a particularly hectic day rushing to and from appointments all over town, I was surprised how lively the EQV felt, despite feeling heavy on the road.
As expected, it’s quiet on the road, for the most part - a nice change from diesel engines found in its siblings. But I did notice some creaking noises when driving on less than perfect tarmac.
The steering is weighted on the heavier side and slow to respond but that’s fine for a vehicle like this. You don’t need point and shoot steering for a 3.0-tonne bus. The brakes are not super responsive and require a bit of weight in the foot.
The biggest issue is with the EQV’s ride. The firmly sprung suspension combined with the vehicle’s mass means that you feel, and hear, every single bump.
I understand it is a commercial vehicle platform but given its positioning, Benz could have done more to soften the ride and make it less crashy, especially over speed bumps, potholes and sections of roadwork.
The EQV bumps along the road after you’ve gone over a speed bump and takes a while to balance itself out. It’s this floaty, bouncy ride characteristic that makes all but the smoothest roads a bit of a chore.
The Tiggo 4 has a lot of safety kit for this segment and for such an affordable price, so much so that combustion versions have a maximum five-star ANCAP safety rating (although this hybrid variant didn’t exist when it was tested).
Active equipment includes all the key stuff like auto emergency braking, lane departure warning, blind-spot monitoring with rear cross-traffic alert, adaptive cruise and auto high beams.
The 360-degree parking camera is a nice touch and there are seven airbags (dual front, side, curtain and centre).
Is the active stuff annoying? Yes, but you can most of it off and the car remembers your choice next time you start it, so you can turn the most egregious offenders, like lane departure warning, and speed limit assist off.
Even when they’re on they are okay, but I found the driver monitoring to be the most annoying of the usual crop, pinging at you constantly, sometimes for reasons beyond my comprehension.
The one you can’t seem to permanently turn off is driver attention alert, which is annoying because it is this car’s most egregious offender, chiming at me for even daring to peer down at the digital dash to see how fast I’m going.
At this point, ANCAP has not rated the EQV.
Benz has fitted the EQV with standard safety gear including A-to-D-pillar window airbags, auto emergency braking, driver and front passenger airbags (front, thorax and window), hill-start assist, lane keep assist, blind spot monitor, crosswind assist, reversing camera and sensors, driver attention warning, and a tyre pressure monitor.
It also has Benz’s ‘Active Distance Assist DISTRONIC’ which uses the adaptive cruise control to reduce and increase speed according to the movement of the vehicle it is following.
The Benz’s lane keeping aid is not intrusive. Rather than steering you back into the lane it has a haptic steering wheel vibration and audible alert. The adaptive cruise control is responsive, too.
The Tiggo 4 Hybrid is offered with a seven-year/unlimited km warranty, seven years of roadside assist and seven years of capped price servicing with an eight year and unlimited kilometre warranty for the high-voltage battery.
The servicing is required once a year or 15,000km, with each service costing $299 for the first five years. It jumps from there, with a particularly expensive service at $736.62, dragging the yearly average for the warranty period up to $360 a year.
It’s a little pricier than Toyota, for example, but very reasonably priced compared to most.
The EQV is covered by a five-year, unlimited-kilometre warranty for private buyers (that drops to five years/250,000km for commercial buyers), and an eight-year or 160,000km battery warranty.
The servicing schedule is once a year or every 40,000km.
Benz offers the EQV with a choice of three servicing plans, covering three services ($1252), four ($1959), or five services ($2149).
It also comes with a one-year complimentary Chargefox subscription.
The warranty terms are a little better than the LDV Mifa 9 (five years/160,000km), but you get more kilometres (200,000km) for the battery warranty on the LDV.