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    Golf transmission issues

    Volkswagen Volkswagen Advice Volkswagen Golf Volkswagen Golf Advice Volkswagen Golf 2012
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    My partner and I are experiencing issues with the gearbox in her 2012 VW Golf TDi manual when changing from 3rd to 2nd. You can enter 2nd gear, but not fully engage it. The result is that you are grasping again and again at it or you need to release the clutch, put it back into neutral and then into 2nd again. This happens at random, but usually once a day. Numerous times it's caused us both to be in dangerous situations crossing highways. Volkswagen has finally acknowledged the problem and has explained there is a fault with the synchromesh. The car is out of warranty, but VW has records of us telling them about the issue from its first service. VW has agreed to look at the car, but has been extremely reluctant to do so and not great to deal with. Do you have any advice on how to proceed or have heard of this issues occurring before?

    Answered by CarsGuide
    24 December 2015
    Graham Smith

    You've managed to shake VW out of its natural lethargy and agree there is a problem and to do something about it. The explanation of a problem with the synchro sounds logical and should be pursued. I would go along with what VW has suggested, but keep on top of them to make sure they do what they have said they would do. As you have been reporting it for some time I would expect it to be fixed without cost to you.

    Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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