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I bought a new VW Golf Comfortline on the last day of 2015 and it's given me absolute hell. The ignition key got stuck and wouldn't come out, so back to the dealer after only two weeks. Then the entertainment system stuffed up. I took it back and twice they said they fixed it. Then the whole car just died while driving home from work. No display on any screen, no entertainment unit, no speed display, no engine. In the four months I've had it, it's been in the shop for about two months. To date, it's still there.
I will pass your complaint directly to Volkswagen HQ. New CEO Michael Bartsch is promising much more support for owners.
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