Are you having problems with your Volkswagen? Let our team of motoring experts keep you up to date with all of the latest Volkswagen issues & faults. We have gathered all of the most frequently asked questions and problems relating to the Volkswagen in one spot to help you decide if it's a smart buy.
Show all
Small all-wheel drive hatchbacks are rare in Australia, as only a comparatively tiny number of people live in the sort of environments that require the added traction and surety that AWD provides.
Also, most Australian consumers seeking AWD tend to go for smaller SUVs, since they are easier to get in and out of, offer a higher seating position and generally enjoy better resale values. On the flipside, SUVs cost more to buy and run, are not as stable at increased speeds due to their higher centre of gravity and are larger to manoeuvre in tighter parking spots than a small hatchback.
The Subaru Impreza remains the least expensive small AWD hatchback you can buy new, as well as the sole mainstream-branded model starting at under $30,000.
However, while the latest-generation Impreza launched in 2016 it's a huge improvement over previous iterations (with service intervals finally extended to 12 months/12,500km), there are a few more compelling alternatives in small crossovers – that is, the in-between segment between small cars and SUVs; they boast a few extra centimetres of ground clearance without the bulk. Note only a few crossovers offer AWD as an option.
A recent stint in the new Impreza-derived XV 2.0L Hybrid revealed it to be a powerful and economical crossover with excellent handling and road-holding capabilities. The same applies to the Mazda3-based CX-30 AWD, the Toyota C-HR 1.2L-turbo AWD and Volkswagen T-Roc 140TSI 4Motion - though none are as frugal as the Subaru.
If you're not sold on the idea of an crossover AWD and prefer a small AWD hatchback, then your only other option is to stretch to premium European hatchbacks like the Mercedes-Benz A250 4Matic, BMW M135i xDrive, Audi A3 quattro and Volkswagen Golf R. But all generally cost upwards of $60,000 drive-away - and that's before some of the more desirable options fitted.
Finally, unless you are travelling hundreds of kilometres ever week, there is probably no benefit choosing diesel over petrol, as the former fuel is dirtier for the environment and not as quiet and refined as the latter. Additionally, diesels are falling out of favour with buyers due to their harmful emissions, and most companies are switching to petrol/electric hybrids as a solution. Again, this means the Subaru XV Hybrid AWD.
A long response we know, Jan, but we hope this helps.
There’s more factors than distance covered when it comes to diesel fuel-injector lifespan. That said, modern, common-rail diesels do seem to work their injectors pretty hard, so it’s possible that yours will be ready for replacement at 165,000km on the odometer.
Other elements that will contribute to injector wear are fuel quality, dirty fuel filters, the overall condition of the system including the fuel pump and simply how well the vehicle has been maintained generally. How it’s been driven will also have a bearing on injector life, including whether it’s been used for highway travel, urban running and whether it’s been used to tow relatively heavy loads.
Fuel-injectors can be rebuilt or reconditioned, but the trade reckons that a reconditioned injector will have about half the useable lifespan of a brand-new replacement injector. As for injector servicing intervals, I’d be guided by what Volkswagen says in its factory service schedule.
The recommended tyre pressures for that vehicle should be on a placard somewhere on the vehicle. Try inside the door jambs or the inside of the fuel-filler flap. However, that tyre size you’ve quoted suggests the vehicle could be on slightly wider wheels and tyres, at which point the placard’s recommendations go out the window somewhat.
So, using the rule of thumb for that size tyre on a vehicle like a Transporter, I’d start with 34 psi in the front tyres and 36 psi in the rear. For the metrically inclined, that’s 234 kPa in the front and 248 kPa in the rear. You could go up a few psi from there depending on the load you’re carrying, but that would be a pretty good starting point.
Every all-new MY21 Isuzu D-Max and select current versions of the Amarok and Ranger offer a 3500kg towing capacity maximum - namely all Amarok V6 autos and all Rangers EXCEPT the 4x2 XL Single Cab Chassis Low-Rider 2.2 Diesel at the bottom of the Ford range, and the 4x4 Raptor Double Cab Pick-Up 2.0L Diesel at the very top (they're both 2500kg).
Least torquey is the D-Max at 450Nm, followed by the Ranger (2.2L 4-cyl: 385Nm, 3.2L 5-cyl: 470Nm and 2.0L twin-turbo 4-cyl: 500Nm) and Amarok (550Nm to 580Nm), meaning the Amarok will probably be the least challenged towing a 2.8-tonne caravan. But all three should suffice.
Please note, however, that Gross Combined Mass (GCM) tallies means that there are other weight factors that need to be considered before safely towing a 2.8-tonne caravan, even with a 3500kg ute. These include things like the ute's payload, heavy bull bars, sports bars and side steps, canopies and even the number of people travelling inside. And of course, a fully-equipped and laden caravan can easily exceed the stated tare mass.
We hope this helps.
You’ve layed out some challenging requirements here. You’d like a small SUV with a bit of ride comfort and clearly a bit of performance too, given your question about the i30 N.
I think you’ll find the ride harsh on the i30 N, especially since you found the ride on the Kona harsh already. Keep in mind the i30 N is a hot hatch and has the suspension to match.
I find the Subaru XV has very nice ride comfort for the small SUV segment, but I also feel that you will be disappointed with the performance from its 2.0-litre engine. You may also want to consider the new Hybrid Toyota C-HR. The Hybrid drive gives it a smidge of extra kick and it’s a fuel consumption hero, too.
For a better blend of performance and ride, really only the Volkswagen T-Roc and Skoda Karoq are going to excel in the small SUV crowd. In terms of ownership both now have five year warranties, and you can (and should) pre-package five years of servicing on top at a discount.
Despite your extensive efforts to fix this problem, it appears you still have a situation where the coolant and oil are mixing. No oil should be able to mix with the coolant (or vice-versa) and if it is (which is why you’re seeing oil in the coolant tank) then you have a fairly major problem somewhere in the engine. Check the dipstick. Is the oil in the sump milky and opaque? I’m guessing it probably is, and that’s another giveaway that your engine has a major problem.
Perhaps the cylinder head itself is cracked. Maybe the engine has a split bore. Perhaps the light skimming the head received was not enough and it’s still warped. Either way, the oil and coolant are mixing and that’s bad. The fact that the oil and coolant in the bottle are being forced out of that tank suggests combustion pressure is also playing a part, once again signalling a leak between the oil, coolant and combustion areas of the engine.
Oil leaks are a pretty common complaint in a second-hand car, but if the car as sold to you with a roadworthy certificate (which it almost certainly should have been) then there’s no excuse for those to reappear within two weeks of you taking ownership. I’m always suspicious of a second-hand car with a sparkling clean engine bay, as it usually means it’s been cleaned up to hide leaks, just as you’re now discovering.
Given that you bought the car from a VW dealership, I’d be having a chat with VW Australia’s customer service and complaints people as there might be something they can do to help in getting the situation sorted out to our satisfaction. On top of that, the dealer who sold you the car has an obligation under the terms of the second-hand car warranty. In WA, that means any second-hand car less than 12 years old (which a 2010 model is) and with fewer than 150,000km travelled, has to carry a one-month warranty on faults like the ones you’ve described. Since these problems were spotted at the two-week mark and pointed out to the dealership at that point, you should be covered.
The bigger issue from your point of view, of course, is that you were told the car had never been crashed when, in fact, it appears that’s not the case. That would seem like a fairly straightforward case of misrepresentation to me, and I’d be having the car professionally inspected (try your local State motoring club) and getting in writing the fact that it’s been crashed and repaired. From there, I reckon you’d have a decent chance of getting your money back and returning the car.
You’ll often find a bit of lash (movement) in the driveline of a car, and it’s hard to tell from where it’s originating. What feels like a bit of play in the universal joint can actually be lash in the differential. Ideally, there should be no discernible play in the joint itself.
If in doubt, have it checked out by a professional who will also look for signs of the universal joint deteriorating and give the whole driveline a once-over. It’s not a huge job, and shouldn’t cost too much, but it’s a vital piece of the driveline and a safety issue so don’t neglect it if you think there’s some wear starting to show.
The lifespan of a universal joint is usually directly related to how the vehicle gets used. If you go off-road and really stretch the driveline in terms of axle articulation, or you tow a big load or regularly launch a boat and dunk the rear of your vehicle into salt water, then the lifespan of components like universal joints will be drastically shortened.
All the cars you’ve nominated would be good choices and will give you some peace of mind because they all use conventional technology. That is to say, none of them in their most affordable, basic forms uses a turbocharger and none of them have a complex, dual-clutch transmission that has been so troublesome for Volkswagen and plenty of other manufacturers, too. At least, that’s if you stay clear of the Cerato GT and the i30 diesel and N-Line, because those variants do have a dual-clutch transmission. The Corolla? A CVT transmission, no matter what variant you buy, but it’s one of the better ones out there.
Yours is not the only voice calling out for a simpler, more reliable motoring experience, Ian. But any of the three makes and models you’ve named should do the job for you with minimal hassle. Neither of them offers up too much in the way of excitement, but as solid, dependable designs, they take some beating.
For a few years from 2005, Nissan sold two types of Navaras in Australia - the all-new big D40 series and the old D22 that dated back from the latter 1990s.
If you want an inexpensive, compact and hard-wearing truck that's reliable but not very refined nor comfortable, the old D22 is it. Its 3.0L turbo-diesel has proven strong and reliable in this application and the Nissan has a reputation for being as tough as nails.
The larger and newer D40, meanwhile, is the much better choice if space, safety and refinement are priorities, and remained a class-leading proposition right up until the current-generation Ford Ranger, Mazda BT-50 and Volkswagen Amarok all moved the pick-up truck game on in 2011. The Spanish-built ST-X is the choice grade, especially in turbo-diesel and 4x4 guise.
The Navara is considered a reliable and dependable truck, but many are also workhorses that lead tough lives and are often neglected or mistreated. If you're after one, please consider having it checked out first by an experienced mechanic.
Known issues include fuel-injection failure, roof rust, premature clutch wear in manual models, electronics issues, turbo-charger failures and sagging rear springs.
Such problems can apply to any similar truck, so don't be too put off by the D40 Navara. It's a firm used-truck favourite for good reason.