Are you having problems with your Volkswagen Jetta? Let our team of motoring experts keep you up to date with all of the latest Volkswagen Jetta issues & faults. We have gathered all of the most frequently asked questions and problems relating to the Volkswagen Jetta in one spot to help you decide if it's a smart buy.
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What you describe has been a common complaint with the DSG gearbox. One issue it could be is contamination of the gearbox wiring loom by oil, which VW is aware of. Take the car to your dealer and ask that it be fixed.
From what you say it does appear that it's a problem with the painting and not the result of a stone chip. Have it checked by the VW rep and make a claim against the warranty. If the rep rejects it you could go direct to VW and present your case directly. If you have no joy there you could consult a paint specialist for an independent appraisal, but as that would likely cost more than the repair you would be better off it have the dealer repair it.
I'm not surprised the dealer won't budge; he doesn't want to be held responsible for giving poor advice if something happens as a result of missing or extending the service intervals. I would take the same approach and say that you should do the service as they suggest.
The mileage you’ve had from the tyres is about average for a front-wheel drive car of that type, so I would doubt you’ve got any claim against VW. Tyres are not covered by the warranty, by VW, or any other carmaker.
It is a lot of oil that it’s using so I would definitely have it checked to determine the cause.
We contacted VW for a response to your criticism and this is what we were told: “The reverse light is there for other road users to see that you are reversing, there is no requirement for it to be positioned on a particular side of the vehicle. The reason there is (only) one is that the other side is taken up by the fog light.” Perhaps you should try turning the fog light on when reversing at night!
Sensor faults are quite common on today's cars, no matter the brand; it's not a particular problem with VW. You could approach VW about coming to the party for part of the cost of repairs, but I doubt that you would get anywhere with your claim.
Both will give you good fuel savings in the sort of driving you're doing. The hybrid would likely be better in stop-start driving, the diesel better for open-road motoring. The diesel would be cheaper to buy and have a better resale value in the medium term. People are still sceptical about the life of the batteries in the hybrid -- though there is no evidence to suggest they are a problem -- but it has a negative effect on used values. You would also be tied to a Toyota dealer for servicing. The broader trade has yet to develop the expertise to look after the complex electrics of the hybrid.
Press your case with the company, they should come to the party with a replacement, after all, the car has only done 33,000 km.