Are you having problems with your 2011 Volkswagen Golf? Let our team of motoring experts keep you up to date with all of the latest 2011 Volkswagen Golf issues & faults. We have gathered all of the most frequently asked questions and problems relating to the 2011 Volkswagen Golf in one spot to help you decide if it's a smart buy.
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Yours is not the first report we’ve had of this on the Golf, and on the surface does appear unusual. It’s quite common for cars to have drain holes in the doors so any water that does get into the doors can drain away and not accumulate in the door and potentially cause rust to occur. Check that the seals are not damaged and check the drain holes to make sure they are not blocked. If it is all in order there should not be a problem. It’s not something I would be concerned about telling a prospective owner, or that it could affect the resale.
It's frustrating when you have so many serious issues with a car, but the only thing you can do is persist in getting the carmaker to repair the faults as they occur. The advice you received from the Department of Commerce is correct, that while the company is genuinely trying to repair the car there is nothing that be done. We asked VW to review your case and respond to your requests. We were told that VW had apologized to you for the experience, but rejected your requests for a vehicle swap, fair trade-in, or an extension of your warranty to 10 years. We understand that they have, however, extended your new vehicle warranty by one year and advised you that all parts replaced are covered by their two-year parts warranty.
NOTE: Mike has subsequently told us that he has managed to negotiate with his dealer for a brand new Golf 103 TDI for a fair changeover price.
It is not uncommon to see uneven wear across tyres with the aggressive geometry settings carmakers use today to make their cars handle like sports cars, and it could well be the cause of your tyre noise issues. Changing the settings could fix your problem, but I would consult a suspension specialist, preferably one schooled in VWs, before making any changes. I doubt VW would be interested; it comes with the territory when you buy a car like the GTi.
We contacted VW on behalf of Tim and his girlfriend and they told us that they believe the car had been running on regular unleaded when it needs 98-octane as specified. A visual check by the dealer of the fuel in the car indicated that it was 91-octane, being pink in colour. VW also claimed that Tim and his girlfriend were told to use the high-grade fuel when they bought the car. Despite VW's assertion that the car has been run on the correct fuel in the vehicle, they offered to discount the cost of a replacement engine. Tim's girlfriend disputes VW's claims, she says was told that her car could run on 95-octane fuel if she used 98-octane fuel on long trips, and that's what she has done. What's more she has taken her own sample of the fuel and claims that it is the correct fuel, not the low octane fuel VW say it is. Clearly this has reached an impasse and needs a moderator to settle the issue. One thing that other VW owners should take out of it is that you must run your cars on the recommended fuel, no matter what. If it says 98-octane fuel, run it on that fuel, even if it is more expensive, the potential problems of not doing so don't bear thinking about.
According to VW you have been misinformed and there is no need to select ‘Neutral’ when stopped for any length of time.