I discovered after my first week of owning my new VW Golf that it was retaining water in the door after rain. VW told me it was normal and they would do anything about it. Could you tell me if it is in fact normal for a new car to do this, or is VW trying to pull one over me? I have owned a few cars in my time and I have never seen this before. What do you think this will do for my resale prospects and do I need to disclose this issue when selling the car, what happens if I sell the car and don't tell the person? What should I do?
Yours is not the first report we’ve had of this on the Golf, and on the surface does appear unusual. It’s quite common for cars to have drain holes in the doors so any water that does get into the doors can drain away and not accumulate in the door and potentially cause rust to occur. Check that the seals are not damaged and check the drain holes to make sure they are not blocked. If it is all in order there should not be a problem. It’s not something I would be concerned about telling a prospective owner, or that it could affect the resale.
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