Toyota Kluger VS Volkswagen Touareg
- Quiet and refined
- GX is well-specified
- GXL and Grande are pricey for not much benefit
- Deeply ordinary entertainment system
- Steering’s modest road feel
- Sport mode too harsh
- Lane guidance overly keen in corners
Like the statues of Easter Island, the Toyota Kluger casts a huge shadow over the Australian motoring landscape. It's a strong seller for Toyota, having been around for ages and is one of three large SUVs in Toyota's armory next to the evergreen Prado and disappointing Fortuner.
Competition, of course, is growing ever more fierce. Hyundai is about to drop a new Santa Fe, the Kia Sorento gets better every year and more manufacturers are joining the party. Most notably, Mazda's CX-9 is also loaded with safety gear and a potent 2.5-litre turbo engine.
The intensity of the battle became apparent in my esteemed colleague Matt Campbell's recent comparison test where the Kluger came last behind the Kia Sorento and Mazda CX-9, thanks largely to Toyota's reluctance to fit the same advanced safety features.
They heard Matt (that's what he reckons, anyway) and recently added some important safety tech to the 2018 Kluger. Let's have a look to see if it's enough.
|Fuel Type||Regular Unleaded Petrol|
Synergy. A corporate buzzword that’s hard to kill. Up there with drilling down, reaching out, and moving forward.
But it’s surely still a favourite in the VW Group boardroom, because the MLBevo platform this new, third-generation Volkswagen Touareg sits on, also underpins the Audi Q7, Bentley Bentayga, Lamborghini Urus, and Porsche Cayenne.
Talk about shifting the paradigm… it’s pretty much a synergasm!
And rather than the previous multi-model range, the 2019 Australian Touareg launch line-up has been stripped back to just one… appropriately called the Launch Edition.
And we’ve driven it on some great touring roads across Tasmania from east to west to find out how it measures up.
|Engine Type||3.0L turbo|
The 2018 Kluger is still a very solid car, with tons of room for you and your things. And your family and their things. It remains way out in front (although the new Santa Fe is lurking menacingly) and the boost in safety gear will help ensure it stays there.
The pick of the range is still the GX which is now a much stronger proposition with the extra safety features. There's little of real interest in the higher models, you can't get better headlights (a curious state of affairs) or a better stereo, so it's difficult to understand the appeal.
The Kluger will serve you and your family well in a solid and unspectacular way. Given most of us like that in our cars, it's easy to see why it's a hit.
Does the Kluger's new safety focus do enough to lure you away from the competition? Tell us what you think in the comments below.
The third-gen Touareg has been updated in all the right areas, especially safety, dynamics, and media. It’s beautifully built, ultra-practical, and even though it’s playing in the around $100k premium SUV space the value equation stacks up. Question only time can answer is whether the VW badge on the grille can match the premium cred of its top-shelf competitors. We’re looking forward to driving the variants above and below it, arriving before the end of the year.
Can the Touareg cut it in the premium SUV big league? Tell us what you think in the comments section below.
Note: CarsGuide attended this event as a guest of the manufacturer, with travel and meals provided.
The Kluger is handsome in a squared-off, what-are-you-looking-at kind of way. That big bluff front-end makes the car look rather bigger than it is, which is quite an achievement because it's pushing two metres wide and 1.73m tall. It's not the longest in its class, though, coming in at 4.89m.
Despite it hailing from the US, it's not too blinged-up, but neither is it CX-9 pretty. Some might find the grille reminiscent of a krill-hoovering whale or Bane from Batman, but it's certainly distinctive.
The cabin is like the exterior - nothing flash, but what you see is what you get. Materials are mostly pretty good and it leans towards thoughtful and practical rather than sexy. Normally I'd say, "just like me", but I'm none of these things.
The interior dimensions of the big bruiser match its eclipse-causing exterior. No matter your size - well, within reason - you'll find plenty of space in the first or second rows. The third row features decent space for kids and very patient adults for short trips.
VW’s sleek and serious corporate look has been successfully applied to this sizeable canvas. It’s undoubtedly conservative, but to my eyes anyway, refined and neatly composed.
Lots of strong, horizontal lines characterise the exterior design, and even though the car stands close to 1.7m high, its turret slopes gently towards the rear where the bulbous wheelarches form a distinctively broad hipline.
The narrow headlights are tricky ‘IQ’ LED matrix units, standard rims are no less than 20-inch ‘Braga’ design alloys and liberal application of chrome and other bright metal finishes stands the Touareg apart. And 2019 is fast becoming the year of the font, with VW joining several other makers (Hyundai, Haval, Porsche) in applying ultra-cool, minimalist typefaces to the branding of their cars.
Inside is a world of top-shelf leather and bright metal details, and the big news is availability of the ‘Innovision Cockpit’ a combination of a 12.3-inch configurable instrument display, and a 15.0-inch TFT media touchscreen. All customisable, all beautiful. But… it costs $8000 extra.
Standard issue is a conventional analogue instrument cluster with a 7.0-inch info screen in the centre, and a 9.2-inch media screen alongside.
The horizontal theme is continued by the bright finish air vent grilles, and ambient strip lighting.
A range of high-quality soft-touch materials around the dash and doors are complemented by black surfaces on the console and brushed metallic highlights around the cabin.
‘Pure White’ is the only no-cost paint finish, with ‘Reef Blue’, ‘Silicone Grey’, and ‘Deep Black’ on the options list.
The big question people ask me about the Kluger is "How many seats are in there?" - every Kluger packs seven seats, with two flip-up seats in the boot. Boot space dimensions are obviously dictated by whether they're up or down. With the seats down, you've got a decent 529 litres, leaving you with good luggage capacity and a cargo cover to keep it all hidden away. Lift the seats with the straps and you've got just 195 litres, about the same as a small hatchback.
Put the second and third rows down and Toyota says you'll have 1117 litres, but I reckon that's conservative.
The cabin is well-planned for families. Every row features cupholders - front and middle rows have a pair each, while those banished to the third row score two each, a total of eight across the car.
Back in the front row, the tectonic split in the dashboard is lined with a soft rubbery material, making it a great place to sling phones, keys and odds and ends. Between the seats is a massive 24-litre storage bin that a small grandparent could ride in. On second thoughts, that's probably not a great idea.
Still a five-seater, this Touareg is longer, wider, and lower than the close to 10-year old second-gen model it replaces.
There’s stacks of space in the front and plenty of storage options, including a lidded box between the seats (with USB port inside), a pair of large cupholders in the centre console, a generous glove box (with SD and SIM card slots) and door pockets with bottle holders.
A covered compartment in front of the gearshift houses a wireless charging platform for compatible mobile devices as well as a 12-volt outlet and another USB port. Plus, there’s a netted pocket on the passenger side of the transmission tunnel.
Rear passengers benefit from backrest angle adjustment of up to 21 degrees and a slide mechanism that shifts their seat up to 160 mm fore and aft.
Not surprisingly, there’s heaps of head, leg and shoulder room on offer, the door bins again cope easily with medium to large bottles, there are two cupholders in the fold-down centre armrest and netted pockets on the front seat backs.
Dual-zone ventilation and climate control adjustment is built into the rear of the front console, with two USB power sockets and another 12-volt outlet in a drop-down drawer below. Family road trips would be a breeze.
And around the back, there may not be a third row of seats, but the cargo space is huge; at 810 litres with the rear seats upright, around 16 per cent bigger than the out-going model’s 697 litres.
This massive boot would swallow our three-piece hard suitcase set (35, 68 and 105 litres) or the CarsGuide pram like a St Bernard hoovering up doggie treats.
Air-suspension (with easy to reach buttons near the rear door) means you can lower the car when required for heavier loads and folding the 40/20/40 split-folding rear seats (via handy release levers on either side of the load space) delivers a footprint large enough for a small suburban sub-division, or at least a claimed 1800-litre volume.
There’s yet another 12-volt outlet back there, as well as tie-down anchors at each corner of the floor and a couple of flip-out shopping bag hooks.
The spare is the odd looking, but actually amazing collapsible Vredstein ‘Space Master’ that inflates from a tiny sidewall special to a full-size temporary, speed-limited replacement.
Towing capacity is 750kg for an unbraked trailer and an impressive 3500kg braked, and you can bet everything from a horse float to a boat or van will be a regular attachment for many Touareg owners.
Price and features
There are three models in the Kluger range and how much you pay will vary depending on your thirst for standard features. Our price list features RRP prices and are a guide only - your dealer might be convinced to reduce the cost.
The GX opens with the lowest price - $44,500 for the 2WD and $48,500 for the 4WD. Specs include six-speaker stereo, 18-inch alloys wheels (no 17-inch alloy wheels anymore), front and rear air conditioning, Bluetooth, forward and reverse camera, active cruise control, rear parking sensors, remote central locking, auto headlights, power windows and mirrors and a full-size spare wheel.
The GXL adds an lazy 10 grand in comparison to the GX - $54,950 (2WD) and $58,950 (AWD). The GXL adds a GPS navigation system, DAB digital radio, rear-cross traffic alert, keyless entry and start, partial leather seats, and electric tailgate with separate glass hatch.
The Grande - again, for a further 10 grand plus, is available for $65,646 (2WD) or $69,617 (AWD). You'll get the same satellite navigation as the GXL, 19-inch rims, electric sunroof, rear-seat entertainment system with 9.0-inch screen and Blu-Ray and heated and ventilated front seats.
The entertainment system is powered by a 6.1-inch touch screen in the GX and 8.0-inch in the other models, which also include satellite navigation. The software package is distinctly 2006, painfully so in the GX. The system includes AM/FM radio, CD player and USB. There's no DVD option, however.
Colours include 'Crystal Pearl' (white), silver, 'Rustic Brown' (looks better than it sounds), 'Predawn Grey', 'Rainforest Green', 'Merlot Red' (dahling), 'Deep Red', 'Cosmos Blue' and 'Eclipse Black'. All but the black are $550 extras, which is not modest but not extortionate either.
Toyota's accessories list is well-stocked, with items like nudge bar (which is remarkably well integrated), side steps, cargo barrier, roof racks (no roof rails, though) and various plastic shields, driving lights, floor mats, towbar, parking aids and blind spot monitor.
You're out of luck if you want a Toyota-branded seat belt extender or bull bar.
For comparison, the cheapest CX-9 is $700 less (than the GX), but with a higher spec level, while the fully-loaded Azami is also around $800 cheaper (than the Grande) but - again - better-equipped.
The Korean rivals, while older and slightly smaller, are significant cheaper - the Kia Sorento is priced from $42,990 to $46,990 while the Santa Fe starts at $40,990 and finishes at $57,090 (albeit not a petrol V6). All these cars are well-equipped, with more modern features and tech.
And VW says this Launch Edition’s standard spec is like a tasting plate of available options, with an entry model below it, and a flagship above due before the end of the year.
And that plate is more like a smorgasbord. Over and above the included safety tech (covered in the safety section below), the Touareg features the 20-inch alloys, ‘IQ Matrix’ LED headlights (high and low beam) with integrated LED DRLs and dynamic indicators, four-zone climate control, adaptive cruise control (including programable speed limiter), inductive wireless phone charging, air suspension with adaptive damping, Park Assist (parallel and perpendicular) front and rear parking distance sensors, as well as a reversing camera (with multi-angle views and dynamic guidelines) and an ‘Optical Parking System’ in the multimedia display.
The “leather-appointed” upholstery is Savona leather (which VW alleges is a notch above Nappa), the eight-speaker ‘Discover Premium’ audio and sat nav system is run through a 9.2-inch colour touchscreen (with voice and gesture control) with Bluetooth phone connectivity and a USB interface for Apple CarPlay, Android Auto and MirrorLink.
There’s also keyless entry and start, a 7.0-inch colour screen in the instrument display (covering nav, audio, phone, vehicle status, driving data and assist systems), auto headlights, LED ambient lighting (in door trim inserts) as well as lighting in the front and rear footwells, an electric auto tailgate, a three-spoke leather-trimmed flat-bottom steering wheel (with electric height and reach adjust), rain-sensing wipers, and roll-up sunshades in the rear doors.
Then there are the ‘ergoComfort’ front seats. Not only are they 18-way electrically adjustable (with three-position memory) but heated and ventilated, with pneumatic side bolsters (cushion and backrest) and lumbar adjustment and a massage function with 10 cushions and eight programs. Wow.
A giant panoramic glass sunroof (with electric slide and tilt adjust for the front section) will set you back $3000. Metallic/pearl effect paint (three of the four shades available) costs no less than $2000, and the glass-fronted Innovision package will set you back an extra eight big ones.
As well as the 12.3-inch instrument display (with customisable menus) and the giant 15.0-inch colour media touchscreen, the Innovision pack includes a screen projected colour head-up display (speed, nav and driver assist read-outs), additional multi-colour ambient interior lighting in the dash trim (with a selection of 30 colours), illuminated stainless steel scuff plates and the centre console in gloss black.
Engine & trans
Across the range, Kluger buyers are treated to the same engine specifications - a 3.5-litre V6 petrol. The big unit devlops 218kW/350Nm to help move the two-tonner.
As to whether the V6 features a timing belt or chain, it's the latter. The engine uses standard (OW-30) oil and 0-100km/h acceleration times are around nine seconds.
Towing capacity is the same for each model, coming in at 700kg for unbraked trailers and 2000kg braked. We haven't yet carried out a towing review.
It uses an iron block, alloy heads and common rail direct-injection with peak power of 190kW developed at 4000rpm, and a stonking 600Nm of maximum torque arriving at 2250rpm. That power number is 20kW down on the European version, with similar reductions applied to other VW models due to Australia’s status as an extreme climate market.
Drive goes to all four wheels via an eight speed automatic transmission, with a centre diff (in the transmission) enabling the system to send up to 70 per cent of drive to the front wheels and up to 80 per cent to the rear.
For its engine size and overall weight, fuel economy is always going to be marginal and continues to be the Kluger's weak spot. For the front-wheel drive, Toyota claims 9.lL/100km on the combined cycle. The heavier 4x4 version recorded an official combined fuel consumption figure of 9.5L/100km.
These mileage figures would be a stretch - in a week of gentle suburban running around in a GX AWD, we copped a figure of 13.7L/100km.
The fuel tank capacity is a handy 72 litres, meaning a decent run between fills, especially when you're out on the open road.
Obviously, without a diesel engine, there are no diesel fuel consumption figures.
Claimed fuel economy for the combined (ADR 81/02 - urban, extra-urban) cycle is 7.4L/100km, with CO2 emissions pegged at 194g/km.
Over two days of mostly highway running on the launch drive program we weren’t able to match that number, with the on-board computer ranging between an average of 10.0-12.5L/00km.
The fuel tank is able to swallow 75 litres of diesel, which translates to a range of 600km on our launch drive figure, and just over a thousand kays using the ADR claimed number.
You never really forget that the Kluger is a big unit. Ground clearance is a not-inconsiderable 200mm and the turning circle a fairly lazy 11.8 metres. People don't seem to mind that it feels big, and is one of the few in the segment that I feel like I'm climbing up into with my 183cm (six-foot) frame rather than stepping in.
From behind the wheel you can practically see the curvature of the Earth you sit so high. Fire up the near-silent V6 and you're struck by how incredibly smooth it is. Also smooth is the ride - the long travel suspension is probably exactly the same as it is for our American cousins vs, say, Hyundai's habit of setting up its cars for Australia.
Everything is soft and squidgy but in a reassuring way, even the warning beeps aren't too shrill or irritating. The steering is light and with the occasional moment of vagueness but again, it's all very predictable. The brakes, though a bit spongy at the top of the pedal, are more than up to the task of washing off speed in the unlikely event you've overcooked things.
The engine continues unchanged. There's enough horsepower to get you going and hold a decent clip, it will keep you out of trouble and do what Toyotas generally do - look after you. Performance is hardly the key point of the Kluger - it weighs in at a fairly unapologetic 2005kg in AWD form - but, as I say, there's ample power to keep you moving.
We're yet to perform an exhaustive off-road review, but our experience is that the Kluger has reasonable off road ability.
Since its launch in the early noughties Volkswagen believes the Touareg has evolved from an off-highway bias to become an all-rounder. And on the basis of the Australian launch drive it definitely stands up as a comfortable and capable touring car.
With 600Nm available from just 2250rpm acceleration is rapid, with 0-100km/h covered in 6.5sec. Not bad for a 2.1-tonne SUV, and mid-range thrust is prodigious. There’s half a beat’s wait for turbo spool-up when pushing the right-hand pedal firmly, but nothing you’d classify as serious lag.
The new Touareg is around 100kg lighter than the outgoing model because close to half the metal used in its body’s construction is now aluminium. And similarly, the strut front / multi-link rear suspension set-up is mostly light alloy.
The result is the big Touareg feels surprisingly light on its feet. And while the electromechanical power steering isn’t exactly the last word in terms of road feel, it’s nicely weighted and points well enough.
I’ll put my hand up to unchecking lane guidance in the vehicle settings, though. Even in relatively gentle bends it wants to point the car into the corner early and with steely determination. Best for the freeway.
Shifts from the ZF-sourced eight-speed auto transmission are silky smooth, and a flick over to manual mode brings the wheel-mounted paddles into play. While changes aren’t as snappy as a high-end dual-clutch auto, they’re quick enough to add an extra fun factor.
That said, the combination of the standard air suspension and adaptive dampers delivers the ability to dial in your preferred setting, and as the name implies ‘Comfort’ is superb.
Even over typically coarse rural bitumen surfaces and quick sweeping corners the Touareg remained quiet, stable and predictable. The 285/45 road-focused rubber performed well on range of surfaces including pock-marked dirt, snow and a slushy combination of the two.
Add VW’s Extended Electronic Differential Lock (XDL) helping to direct power to where it’s best applied and you have a car that super easy car to drive on just about any surface (skiiers queue here).
But the ‘Sport’ mode feels out of place. Instantly firming the ride to an uncomfortable degree, it’s pretty much surplus to requirements unless you’re part of the 0.001 per cent of intending Touareg Launch Edition owners intent on gridding up for track days on a regular basis.
More likely is towing duty, so the ability to wash off speed effectively is crucial, and brakes are big discs with six-piston calipers up front. They work with impressive efficiency and smooth progression.
The Kluger arrives from the US with seven airbags, ABS, stability and traction controls and rear parking sensors.
The 2018 Kluger is really about the battery of new safety features in the lower models. Added to the GX and GXL are pre-collision warning, forward AEB, lane departure warning, active cruise and auto high beam. GXLs also pick up a blind spot monitor and rear cross traffic alert. As you can imagine, the Grande has the lot.
There are three top-tether anchors for the middle row as well as two ISOFIX points.
As before, the ANCAP safety rating stands at a maximum five stars, awarded in November 2016.
Safety has taken a giant step forward in the third-gen Touareg, which has scored a maximum five stars from Euro NCAP and ANCAP.
Active safety features include AEB (up to 201km/h!), ABS (with emergency brake lighting), BA, EBD, multi-collision brake, traction control, ASR, ESP, ‘Side Assist’ (lane changing assistant), front and rear cross traffic alert, driver fatigue detection, tyre pressure monitoring, ‘Front Assist’ (with City Emergency Brake and Predictive Pedestrian Monitoring), ‘Lane Assist’ (with adaptive guidance), ‘Manoeuvre braking’ (front and rear auto obstacle braking), ‘Emergency Assist’, and ‘Traffic Jam Assist’.
Phew… you kinda need spec assist to take it all in.
And it’s worth calling out the ‘IQ Matrix’ LED headlights with interactive high and low beam beams. Using signals from the front camera a total of 128 LEDs per headlight adjust the light spread to accommodate on-coming traffic and cars ahead, by knocking out individual LEDs in multiple configurations. A neat expression of tech that’s gradually spreading into the mainstream market.
If all that still isn’t enough to avoid an impact, eight airbags are installed (driver and front passenger, front side, rear side, and dual curtain) as well as three baby capsule/child seat top-tether points across the back seat, with ISOFIX child seat anchorage points on the two outer rear positions.
Toyota's three year/100,000km warranty also comes with a fixed price servicing plan. It seems the Japanese company can get away with the short warranty because of the long-held reputation for reliability and few problems or faults.
I've certainly never heard complaints from Kluger owners, or Toyota owners generally for that matter. Having said that, Hyundai and Kia both smack Toyota out of the park for warranty length and in Hyundai's case, lifetime fixed price servicing.
Service costs are fixed via Toyota's 'Service Advantage' pricing. For the Kluger you'll pay $180 per service for the first 36 months or 60,000km. You'll have to visit the dealer every six months or 10,000km for the stamp in your owners manual, which is always good for resale value.
Few owners report any genuine issues, such as engine problems or tranmission problems.
The Touareg is covered by a five year/unlimited km warranty with the (galvanised) body also covered by a 12 year anti-corrosion perforation warranty.
One year of roadside assist is thrown into the deal, and service is required every 12 months/15,000km.
Although service pricing is yet to be finalised the outgoing model’s ‘Assured Service’ capped price plan offers a guide with annual service averaging $665 for the first five years.