Car Servicing
I just had my last warranty service for my 2012 Peugeot 508 after three years and was told that my front brakes still have about 70 percent left but the rear units only have around 30 percent. As a consequence, the rear brakes will probably require new pads, and possibly rotors, in about 10,000 km time at an estimated cost of $800. It has only travelled 32,000 km and I was really surprised that the rear pads were so worn compared to the front pads, as in my experience, front pads usually wear out much more quickly. I realize that the Euro's generally use softer compounds, but I am generally easy on my brakes and my last car, a 2005 Commodore SV6, travelled 95,000 km on its original front and rear pads. The majority of my current 32,000 km has been off-peak on freeways or country roads and I don't do any towing or 'ride' my brakes. Can this be viewed as normal wear and tear?
Where can I get information on the Crosstrack AWD system used on the Holden Adventra? There’s nothing about it in any of the workshop manuals I have been able to find.
An airconditioner compressor for a 2000 Hyundai Accent costs $620 in Australia yet the internet price delivered from the US is $179. The Toyota price for a V8 diesel fuel injector is $800 but Toyota New Zealand price is $220. Mack truck owners tell me they can import parts from the US for a third of the Australian price. Please tell the readers why Australian vehicle spare parts are so expensive.
Toyota is way behind on industry standards on service intervals and the updated Land Cruiser 200 is a good example, with service intervals of six months/10,000km, which is well behind other vehicles in the same class. Many of the European diesel rivals have had 12 month/20,000km service intervals for well over 15 years with no issues. I am wondering whether Toyota is over-servicing the vehicles, or if their vehicle technology is out of date. I have a fleet of Toyota work vans and the 10,000km service intervals are a real pain. Some of the diesel Iveco commercial vehicles have service intervals over 30,000km.
A warning to Toyota Land Cruiser 200 Series turbo diesel owners. Toyota says you only need to replace the fuel filter when the warning light comes on — we shouldn't think that this will be part of a normal service. It's not even mentioned in the service schedules. It will stop the vehicle if not attended to within 300km-500km. This happened to me in the middle of nowhere with no phone reception. Before you start a big trip around Australia, spend $30 on a new fuel filter and carry a spare.
Are Mazda dealers deliberately charging customers for unnecessary extras when servicing their cars? Two dealers I have used recently to service my 2013 Mazda automatically added a charge for the "optional" premium motor oil. Challenged, both tried to explain it away with reasons like, best for your car, that's the only oil we stock. I reminded both this was an optional extra and customers must be asked. Both removed the charge. Additionally, one dealer attempted to charge me for tyre rotation (included service). I was advised that the rotation was free, but the charge was for wheel balancing. It was sold to me as "essential". Strange no previous Mazda dealer had "suggested" this "essential" charge when they rotated my car's tyres. If I hadn't challenged these extras I would have incurred an additional 12.8 percent cost over my "fixed price" service charge. I suspect most customers would just go with the dealer on these. A nice little earner for the dealers.
My 2014 Nissan Pulsar turbo has only 28,000km on the speedo. At the last service at 20,000km, the dealership said I had a tyre with a non-fixable puncture. I took the car to my tyre guy who checked it and said there was nothing wrong with it. I don't want to go back to the dealer, so if I get the service done by a mechanic I trust, will my warranty be OK?
My wife and I did a four-week road trip through England, Scotland and Wales in a rental Mercedes-Benz E220. In Blackpool I tried to film the wonderful illuminations on a dashcam for the grandkids but the power outlet was dead. Thinking it was just a fuse I visited the local Mercedes dealer and explained the situation. A particularly rude service manager gave me many excuses as to why they couldn't help at short notice, a task I thought would have taken a couple of minutes. The choice of vehicle was intended as a long-term test drive but if this is the attitude of Mercedes dealers I think I'll stick to Ford.