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    Merecedes-Benz service overseas

    Asked by Lee Pratten

    My wife and I did a four-week road trip through England, Scotland and Wales in a rental Mercedes-Benz E220. In Blackpool I tried to film the wonderful illuminations on a dashcam for the grandkids but the power outlet was dead. Thinking it was just a fuse I visited the local Mercedes dealer and explained the situation. A particularly rude service manager gave me many excuses as to why they couldn't help at short notice, a task I thought would have taken a couple of minutes. The choice of vehicle was intended as a long-term test drive but if this is the attitude of Mercedes dealers I think I'll stick to Ford.

    Answered by CarsGuide

    30 Nov 2015 Paul Gover

    You might have to reconsider. Mercedes-Benz spokesman David McCarthy replies: "Even rental Mercedes-Benz cars have roadside and servicing assistance in Australia."

    Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.

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