Ssangyong Problems

We went back to Ateco and this is the response we received: "With regard to Mr. Laurie, the repairs were actioned on 22 March, with three of the four parts required in stock at his dealership and a fourth part arriving at the dealership on 4 April, having been ordered by the dealer on 30 March. No further parts were, or are on order with regard to this vehicle. The dealer has confirmed that the customer collected his car yesterday, expressed satisfaction with the work and has not been in contact with either dealer or Ateco with any further concerns or issues. Needless to say if there are further issues Ateco and his dealer are more than happy to discuss these with him."

We contacted SsangYong to see what we could find out about their parts supply, and were told that there were no problems with it. They believed there was a communications breakdown in your case and are keen to resolve the issue with you.

Musso owners we have spoken to have been unanimous in their praise of the car. One or two have reported fairly minor issues, most love the diesel and have had no trouble at all, and many have done lots of kilometres in their cars.

I recommend cars I would be happy to see my best friend driving and, for that reason, nothing with a Ssangyong badge currently makes the cut.

No, that’s not correct. It would be against the law to have to stall the car to stop it.

I would not recommend a Ssangyong of any type, without worrying about the ugliness of the Stavic. You'll be far better served by a second-hand Kia Carnival.

If it does it consistently the dealer should be able to trace the cause quite easily and rectify the problem. If it doesn’t happen all the time it might be a little more difficult, but they should be able to check for a fault using their diagnostic equipment and hopefully find out what is going on.

Ssangyong owners rarely say anything negative about their cars, all comments we have had have been positive. Ssangyong has warned against using bio-diesel, so take that advice on board and use regular diesel. Otherwise it’s a good car and good value-for-money.

They can, and I am confident that they have had it on the computer, but they can only identify problems that exist when the car is put on the machine. Yours is intermittent, so might not be evident at the time the car is tested. It's most likely a faulty engine sensor that is only occasionally playing up.