Mitsubishi Express vs Volkswagen Transporter

What's the difference?

The Mitsubishi Express is an impressive return to the market for the brand, albeit one that won’t suit every buyer’s needs or wants. If you need to personalise your van, or if you value the safety technology offered by rivals like the HiAce, then you may need to shop elsewhere.

But if you do choose the Express, you will be getting a value-packed and very comfortable van that is backed by a broad dealer network and decent ownership prospects.

Although closely related to Ford’s E-Transit Custom, the e-Transporter has carved its own niche in appealing to VW Transporter loyalists and businesses wanting to project a chic Euro image. For tradies and other service providers its driving range is best suited to metro duties, which if combined with the convenience of daily back-to-base charging could make it a practical solution for many working roles.

The badges are different, and so is the front bumper and bonnet. But you might otherwise struggle to tell what’s changed between a Trafic and the Express.

One thing Mitsubishi is offering, though, is a standard three-seat cabin on all models, plus dual side sliding doors and rear barn doors across every variant in the line-up. That’s a win for hard workers.

Here’s a table of dimensions to help you size up which might be best for you:

As you can see, the extra size on offer in the LWB model is strictly nose to tail, with no other compromises to consider apart from, understandably, the larger turning circle. But Mitsubishi claims even the smaller version can cope with two pallets in the back.

As for cargo zone dimensions, here’s how the two body styles compare:

It’s worth noting that there is no high-roof option available, where you can get a taller body in most competitor vans. 

And while it is a bonus that there are barn doors (still not available on the HiAce), you can’t option a liftback tailgate. Plus, while the dual side sliding doors is an advantage as many OEMs charge extra for a driver’s side slider, you can’t option glazing for the rear door from Mitsubishi.

The company says that it is simply offering what it can get as part of the Alliance with Renault, but if you need to tailor a van to suit your specific needs, you might end up going with the French van (or the VW Transporter, which is the most configurable on the market). 

Check the engine specs section below for more specs on weights and capacities. Next, let’s take a look at the cabin, starting with some interior images.

Although based on the E-Transit Custom, the e-Transporter (like the Amarok) does a commendable job in establishing its own identity, with noticeable differences in styling and a spacious and functional cabin design with a distinct VW commercial vehicle look and feel.

Its dash design is free of protrusions, leaving enough floor space between it and the seats to allow drivers convenient ‘walk-through’ access from one side of the cab to the other.

Our LWB example is clearly designed with hard work in mind, armed with 16-inch steel wheels and unpainted dark grey plastic evident in areas most vulnerable to wear and tear including the bumpers, hubcaps, door handles and mirror shells.

It rides on a sprawling 3500mm wheelbase with MacPherson strut front and coil-spring rear suspension. Key body dimensions of 5450mm length and 2032mm width are combined with a practical 1978mm height, the latter allowing access to low clearance loading zones and multi-storey carparks. The long wheelbase contributes to its largish 13-metre turning circle.

With a three-seater cabin as standard, the Express is already at an advantage over a HiAce. You can’t get a three-seat HiAce, and if you’ve got apprentices or workmates that always need a lift - but you don’t want the space sacrifice that comes with a crew van - it could be a crucial decision-maker for you.

And there are decent amenities for the occupants, too, with three cup holders and ample storage options across the dashboard, as well as large bottle holders in the doors. In fact, all told, Mitsubishi claims there is 43 litres of loose item storage in the cabin.

The driver’s seat gets manual height adjustment, lumbar adjustment and an armrest, as well as steering wheel rake and reach adjustment, so getting a comfortable driving position should be a cinch. Unlike the Trafic, there’s no driver’s seat heating option, but the clever “Load Through” cavity - for loading items up to 4.14m long - under the passenger seat is fitted on all models (but unlike the Trafic, which has a bulkhead, there’s no porthole, and the vehicles we tested with cargo cages didn’t have an opening to make the best use of this).

It’s set up for hard work, with rubber floor mats and a “hard wearing” poly trim on the steering wheel, though that finish is a bit coarse, and not as pleasant to hold as a leather wheel. The seat trim is fabric, and feels to be made of a durable material.

Ergonomically, it is no different to a Renault Trafic. Most important controls fall easily to hand, though people unfamiliar with Renault switchgear may need to pay attention at the dealership when the positioning of the cruise control and speed limiter buttons are explained. The buttons are between the dashboard and steering wheel.

And if you’re looking for the volume button, it’s on the weird little stalk behind the wheel itself. That has tuning and phone controls too, and it takes some getting used to. Further, if you’re used to the blinkers being on the “right” side of the steering wheel in Japanese cars, the Express is the exception. 

When it comes to media and infotainment, there’s a lot left to be desired. There is no touch screen at all, and you can’t option one, either. Some drivers will appreciate that, but others will lament the lack of smartphone mirroring tech (Apple CarPlay and Android Auto), and likewise there is no sat nav available, either. There’s not even a CD player, but as standard the Express gets a smartphone holster with USB port on top of the dash, so there are two USB ports to keep things charged, plus a 12-volt below if you need it.

But the simple media system does offer a USB port to connect your phone or MP3 player, and Bluetooth phone and audio streaming, as well as DAB digital and AM/FM radio. The sound system has just two speakers, but it’s okay.

The cargo zone is, as you’d expect, a big, largely empty space. There’s no steel bulkhead option to separate the two zones, which could be frustrating for some customers - though if you can deal with the noise reverberation but just want to make sure things don’t fly from front to rear, there is a mesh cargo barrier available.

There are 14 tie-down points in the SWB (eight floor mount, six wall mount) and 16 tie eyelets in the LWB (10 floor, six wall). Plus there’s a rear-mount 12-volt outlet near the back doors to keep things charged.

The heavy propulsion battery mounted beneath the load floor is largely responsible for the e-Transporter’s sizeable 2540kg kerb weight, which when deducted from its 3225kg GVM leaves a payload of 685kg.

However, Volkswagen’s published rating is higher at 760kg, as European payload measurement typically allows for a 75kg driver. Even so, that’s still a modest payload compared to numerous mid-size diesel rivals (including its TDI Transporter equivalent) offering up to one tonne or more.

About 150kg of the e-Transporter’s payload can be carried on the clever trio of folding roof racks courtesy of its Ford donor, which lie flush with the roof when not in use but can quickly be locked in vertical positions to carry loads as needed.

Our test vehicle is also rated to tow up to 2300kg of braked trailer but Volkswagen does not publish a GCM figure (how much it can legally carry and tow at the same time) so we don’t know if it can tow its maximum trailer weight while carrying its maximum payload.

The cargo bay, which offers up to 6.8 cubic metres of load volume, is accessed through a standard passenger-side sliding door with 1030mm opening width or the swing-up tailgate.

The load floor, which comes standard with a protective liner, is 3002mm long and 1777mm wide with 1392mm between the rear wheel housings. This means it can carry two standard Aussie pallets or three Euro pallets secured by a choice of eight load anchorage points.

A section of load floor length can also be extended to 3450mm by opening a hinged hatch on the lower left of the cabin bulkhead, which can be handy for carrying long lengths of timber, pipe, conduit, carpet rolls etc. The walls are also neatly lined to mid-height and there’s a 12V socket.

There’s also ample cabin storage with three tiers of storage (including large-bottle holders) in each front door plus cupholders on each side of the dash-pad, which also has a large open tray in the centre with a pair of USB ports.

The lower dash includes a large glove box, driver’s pop-out cupholder, wireless phone charging pad, 12V socket and more USB ports, while the centre seat backrest folds forward to serve as a mobile work desk.

Beneath the hinged base cushions on the passenger bench seat is a cavernous hidden storage area which is ideal for the five metre long charging cable.

The latest Transporter range comprises traditional TDI diesel powered 2WD models with list pricing (before on-road costs) of $58,590 for the short wheelbase (SWB) and $60,590 for the long wheelbase (LWB). 4Motion all-wheel drive variants are also available in both SWB ($62,590) and LWB ($64,590) configurations.

The e-Transporter, which comes standard with a single electric motor, single-speed automatic and rear-wheel drive, is the highest priced model in the range with list pricing of $83,590 for the SWB and $85,590 for the LWB.

This is higher than full-electric mid-size van rivals like the closely related Ford E-Transit Custom Trend LWB ($77,590 plus on-roads) and sharper priced LDV eDeliver 7 ($74,200 driveaway) but considerably lower than the Mercedes-Benz eVito 112 LWB which lists at $98,951.

Our test vehicle is the LWB version which comes standard with 16-inch steel wheels and 215/65 R16C tyres but no spare (tyre sealant/12v inflator kit only), LED headlights/DRLs/tail-lights/internal lighting, three folding roof racks, heated exterior mirrors a heated tailgate window with wiper and more.

The cabin and cargo bay are separated by a metal bulkhead plus there’s keyless start, single-zone climate control, heated seating for three, 12-inch digital instrument display, 13-inch multimedia touchscreen with Apple CarPlay Android Auto connectivity and digital radio, wireless phone charging, seven USB ports, two 12V sockets and more.

Buyers can personalise e-Transporters with no-cost options like deletion of the cabin bulkhead plus cargo bay options you must pay extra for including a right-hand side sliding door, dual powered sliding doors, rear barn-doors, side windows, a wooden floor liner, aircraft-style load-securing rails and shelving/cabinet preparation.

Volkswagen Commercial Vehicles also works closely with aftermarket vehicle converters to facilitate commercial and camper installations including no-cost options like a swivel front passenger seat and a second (12V) battery.

There are a couple of options available in the Express range.

Elect for a six-speed manual transmission and you get a 1.6-litre twin-turbo four-cylinder diesel engine producing 103kW of power (at 3500rpm) and 340Nm of torque (at 1500rpm). 

Choose the six-speed dual-clutch automatic transmission and the engine is a 2.0-litre four-cylinder single-turbo diesel motor, with 125kW of power (at 3500rpm) and 380Nm of torque (at 1500rpm). This engine meets a stricter emissions requirement than the other (Euro 6 vs Euro 5) because it has a 25-litre AdBlue urea treatment tank, though both have a diesel particulate filter (DPF), too. Depending on what side of the fence you sit, that’s either an advantage or an added cost and burden.

The Express is only available in front-wheel drive (FWD/2WD), so there’s no rear-wheel drive (RWD) or all-wheel drive (AWD/FWD) options available. 

Of course, you’ll need to consider weight if you’re buying a van like this. And it comes down to more than just engine specs - you need to consider payload, towing specifications, gross vehicle mass (GVM) and gross combination mass (GCM).

Here’s a table with the figures you need to know:

Wanting a petrol, hybrid, electric, plug-in hybrid or gas version of the Express? No can do… well, not in Australia, and not yet.

You will have to stay tuned for our full-scale Tradie Review on the Mitsubishi Express, where we will load it up to its GVM limit. But for day-to-day driving impressions, see the driving section below.

The e-Transporter’s single electric motor, which produces 210kW of power and 415Nm of torque, drives the rear wheels through a single-speed automatic transmission. It offers numerous drive modes including 'Normal', 'Eco', 'Sport', 'Slippery' and 'Tow/Haul' plus there's a 'B' button on the gear selector which optimises regenerative braking for largely one-pedal driving and maximum energy harvesting.

The motor and transmission are neatly combined in a compact unit mounted beneath the load floor driving the rear wheels. This design has an inherent traction advantage over front-wheel drive rivals, particularly when towing and hauling heavy loads on low-grip surfaces.

Fuel consumption for the Mitsubishi Express depends on the engine/transmission combination you choose. 

The 1.6-litre twin-turbo manual version is the more frugal according to official combined cycle consumption figures, at 6.2 litres per 100 kilometres. Opt for the 2.0-litre single-turbo auto and the fuel consumption is claimed at 7.3 litres per 100 kilometres. 

Those figures are based on a driving loop that doesn’t incorporate loaded testing, so you can expect your real world consumption to be higher - but even so, the claims are lower than the likes of the HiAce (7.5L diesel manual, 8.2L diesel auto).

On test, for instance, I saw a return of 7.9L/100km in the SWB auto, which experienced a few traffic snarls in Sydney. The LWB auto with 200kg of ballast over the rear axle - in which I did 100km of mixed urban, interurban and freeway driving with free flowing traffic for the most part - had a displayed return of 7.8L100km. 

The fuel tank capacity is large, at 80 litres. That means theoretically excellent range on a single tank - up to 1290km if you can manage the claimed consumption in the manual model.

Volkswagen claims a combined (urban/extra-urban) cycle electric WLTP driving range of up to 330km from a single charge of its 64kWh lithium-ion propulsion battery, which can be charged from zero to 100 per cent in around seven hours and 30 minutes using a three-phase 11kW AC charger and 10-80 per cent in just 38 minutes using 125kW DC fast charging.

The dash display confirmed a 100 per cent charge and estimated driving range of up to 298km when we collected the test vehicle. After completing 103km of metropolitan driving there was 65 per cent charge and 186km range remaining, which was consistent with the original onboard estimate.

We plugged into a public AC station (the charging port is located behind a flap in the front bumper) and after three hours the battery charge had increased from 65 to 93 per cent, with the estimated driving range rising from 186km to 290km. The total test distance was 233km with average consumption of 20kWh/100km, so based on those figures a real-world driving range of around 300km from a full charge is credible.

If you’ve never driven a modern-day mid-size (2.5-3.5 tonne) van, you will be amazed at their road manners. There’s not a bad one in the class, in round terms, and the Express builds upon the Renault Trafic’s reputation as being among the best in the class for comfort and drivability.

It really is a pretty sweet appliance, with a ride quality that is mostly excellent whether you’re in the SWB or LWB model. It offers decent comfort and control at low speeds and high speeds, and is really only upset when the potholes are deep or have sharp edges. 

The SWB model has a slightly more pitchy ride when unladen, but we didn’t get a chance to put any weight in it just yet. The LWB model had 200kg of ballast over the rear axle, and that weight - combined with the extra 400mm of wheelbase - made for a very comfortable drive. Not too mushy or slushy, but actually nicely cushy. 

Aside from the low-speed electric whirring sound from the power steering, the steering is terrific - it is nicely weighted and pivots well, even the LWB model. Sure, it definitely feels its size, but it’s easily manageable and surprisingly agile for such a big rig, and easy enough to park as well, thanks to the split side mirrors and reversing camera (which pops up in the rear-view mirror and is quite small, but there are rear parking sensors to help out, too).

Because I sampled both automatic models, that meant I only had the chance to sample the 2.0-litre four-cylinder single-turbo diesel engine - and it’s a very strong performer.  

I never once felt like I needed any more pulling power with this - admittedly small - amount of weight on board. 

And the dual-clutch transmission is decent as well. You get away from a standing start pretty well, with just a little bit of turbo and transmission lag to contend with. It’s never annoying, even in traffic jam drudgery - unless the engine start stop system activates, and then it can be a little bit sluggish to get moving again.

However, as is the case with plenty of dual-clutch transmissions in commercial vehicles, it’s not quite as measured or linear in its progress when there’s no load on-board, tending to lurch away a little more when unladen.

And while we were hardly pushing the GVM limits with only 200kg in the back, the brake pedal of the LWB did feel at times like the push was a little longer than it should have been. 

It is a decently refined van, especially considering there’s no steel bulkhead to shield you from the noise intrusion at the rear. One thing, though - our test vans both had optional rubber mats fitted, and they were quite odorous. 

As mentioned the visibility is pretty decent, but I couldn’t help but feel jealous of a HiAce I overtook that had its blind-spot monitoring system flicker on the mirror. It would just add a little bit of extra piece of mind, as there’s no vision over your shoulder, and if you do have a load in the back it’s hard to see in the rearview mirror. And unlike other vans in the market, you can’t option rear windows, either. 

It has a big left footrest and ample steering wheel and seat adjustment, with the latter including a fold-down inboard armrest, power lumbar support and even manual extension of the base cushion to provide extra thigh support.

The large truck-style door mirrors feature a wide-angle view in their lower third which combined with blind-spot monitoring and other active features ensures commanding side and rear surveillance for the driver.

More than 400Nm of torque is ample for a mid-size van and with most of that delivered instantly from standing starts thanks to the electric motor, it has zippy acceleration that’s ideal for metro driving.

It’s also like riding in a tram at suburban speeds with its near-silent drivetrain although tyre noise increases and can become intrusive at highway speeds, even with a sealed bulkhead to largely insulate the cabin from most of the tyre noise emanating from the rear wheel housings.

To sample its load carrying ability we forklifted 325kg into the cargo bay which combined with our crew of two equalled a total payload of more than half a tonne. It coped comfortably with this task across a mix of city roads and highway hauling. Overall, we found it difficult to fault as a urban-based workhorse.

The e-Transporter does not have an ANCAP rating as yet but comes standard with multiple airbags and a suite of active features including AEB with pedestrian and cyclist detection, front cross-traffic assist with swerve support, lane keeping assist, blind-spot monitoring, traffic sign recognition including ‘wrong way’ warning, front and rear parking sensors, tyre pressure monitoring, a reversing camera, adaptive cruise control and more.

Mitsubishi is constantly dabbling in the long warranty promotional deals, but the standard warranty on offer for the Express is five years/100,000km.

The brand also has a capped price servicing plan for the first three years/45,000km of ownership. With intervals set at 12 months/15,000km, the costs are low, at $250 per visit.

And if you service your van with Mitsubishi’s dealer network, you will also get roadside assistance for up to four years.

If you’re wondering how that compares with the Renault plan? It’s a three-year/unlimited km warranty (but promotional five year/200,000km warranty plans are available until 31 August 2020). The Trafic has capped price servicing every 12 months or 30,000km intervals, or as determined by the oil sensor, at $599 per visit - but as of July 1 2020, it spans five years/150,000km, and is available with up to five years’ roadside assistance when maintained in-network. 

You might be curious about Mitsubishi Express problems - but it could be worth taking a look at the Renault Trafic problems page to find out if there have been issues around reliability, engine or transmission problems, recalls and common complaints.

This van comes standard with a five-year/unlimited km warranty with roadside assist plus a separate eight-year/160,000km propulsion battery warranty.

Scheduled servicing is every 12 months/30,000km whichever occurs first. Volkswagen offers three-year and five-year prepaid service plans with average costs of around $400-$450 per service.

These terms are competitive with rivals like the LDV eDeliver 7 and Ford E-Transit Custom, with the LDV offering lower servicing costs and a longer battery warranty. The e-Transporter’s servicing is also considerably cheaper than its eVito German rival.

Volkswagen Group Australia is backed by a large national network of around 170-180 dealerships represented in all states and territories including many regional areas.