Mercedes-Benz Vito vs Renault Trafic

What's the difference?

This is a very competent light commercial van that’s nice to drive, either unladen or with a heavy load. It’s also rated to carry more than a tonne (like the HiAce) while towing 2.5 tonnes (one tonne more than the HiAce) which would make it well suited to a wide range of job applications, particularly given the forklift-friendly option of rear barn-doors.

However, even in standard trim, without our test vehicle’s options, it costs about $20K more than Toyota’s dominant rival. So, only a potential buyer can decide if the Vito’s much higher pricing is justified after a decent test drive and consideration of its higher tow rating - and perceived prestige.

There is no doubt the new (newer?) Renault Trafic is an improvement on the last iteration, being safer, nicer inside, easy to drive and featuring some more up to date features.

It isn’t going to challenge the likes of the HiAce or Staria Load for benchmark status in other ways, but it is still a solid proposition for business buyers, and a great upgrade for existing owners who want to keep their fit-out but freshen up their van.

For those who want to make their van suit their needs, it'd be hard not to recommend going for the Pro model and speccing it up as you see fit.

Our test vehicle rides on a 3200m wheelbase, which is the shorter of two available, resulting in an overall vehicle length of more than 5.0 metres (5140mm) and a tight 11.1-metre turning circle. Its 1915mm height ensures access to underground and multi-storey carparks.

It looks a cut above the usual whitegoods-on-wheels appearance of commercial vans with its alloy wheels, chrome grille highlights and black metallic paint including the front and rear bumpers. It has MacPherson strut front suspension, semi-trailing arm coil-spring rear suspension (which is excellent under heavy loads) and four-wheel disc brakes.

Although the driver’s bucket seat offers multiple adjustments, the separate bench seat for two passengers has none, but it does include a separate headrest and lap-sash belt for the centre passenger. All are trimmed in black 'Caluma' fabric.

However, if you’re tall with large feet like me, you’ll struggle to find a comfortable position in the centre seat. Given that its base cushion is offset to the left of the floor’s transmission hump, you can’t sit with feet either side of the hump.

The only choices are to squeeze both feet on top of the hump between dash and seat (not enough room for my size-11 Blundstones) or angle both legs across to the left with your feet on the passenger floor and knees pressing into the dash. Either way, travelling three-up is for short trips only, with the smallest crew-member preferably in the middle.

To consider this a ‘new’ van might be stretching it, but this heavily facelifted version does have a distinct look that you should be able to pick it in traffic.

There are new-look LED headlights with C-shape LED daytime running lights, a revised grille (the Pro version has a bit less chrome than the Premium), new front bumper and new bonnet. 

There are 16-inch steel wheels on most versions to keep it simple (17-inch alloy wheels are reserved for the Lifestyle crew van), and aside from that, nothing is different outside. Oh, but you can't option that green colour that was very popular with the pre-facelift model. The brand says even though about 20 per cent of buyers choose that colour at the height of its popularity in Australia, globally it wasn't such a hit (about 2 per cent of customers chose it), so it has been axed. There are seven colour choices, though.

Perhaps the most crucial design changes come inside the cabin, where there is a new dashboard with upgraded materials used, a new steering wheel, new instrument cluster with 4.2-inch colour screen, new buttons and switches that mirror the passenger car range, and of course, that new 8.0-inch touchscreen media system. The subtle changes make it feel considerably more modern and less plasticky than before.

With its relatively light 1967kg kerb weight (a HiAce equivalent tops 2200kg) and 3050kg GVM, our test vehicle has a 1083kg payload rating, so it’s a genuine one-tonner. And up to 150kg of that can be carried on the roof, where you’ll find four pairs of mounting points along each side of the roof ready for rack-mounting.

It’s also rated to tow up to 2500kg of braked trailer and with its 5550kg GCM (or how much it can legally carry and tow at the same time) it’s rated to tow its maximum trailer weight while carrying its maximum payload. That’s an impressive and useful set of numbers.

The cargo bay, which offers a competitive 6.0 cubic metres of load volume, is accessed by sliding doors on each side with 822mm opening width (although the top half of the cabin bulkhead encroaches on this) and a swing-up tailgate which restricts forklift access for rear loading (a twin barn-door option is available).

The walls and doors of the cargo bay are lined and its wooden load floor is 2678mm long and 1709mm wide with 1270mm between the rear-wheel housings. So, it could carry two 1165mm-square standard Aussie pallets or up to three 800 x 1200mm Euro pallets, secured using your choice of eight load-anchorage points. There’s also a large storage area at the base of the bulkhead which is ideal for carrying ropes, straps, load-padding etc.

There are numerous personal storage places in the cabin, including large bottle-holders and bins in the base of each door plus a second-tier at mid-height for smaller items. There are also three bins and two cupholders in the top of the dash-pad plus an overhead glasses holder, decent-sized glove box and a sizeable storage compartment hidden beneath the outer passenger seat.

That updated interior sees a few new storage options, and you score cup holders on top of the ends of the dashboard, huge door pockets with multiple storage zones, additional loose item storage on top of the dash, a flip-down middle seat with a cup holder and configurable clipboard setup, and there’s a wireless phone charger on the Premium and Lifestyle versions.

There are a few USB charge points including one on the media screen to connect to Apple CarPlay or Android Auto, and for the record, I had plenty of problems with the CarPlay dropping out on my relatively new iPhone 13 Pro.

That aside, the new media screen is a big improvement on the old one, and it helps the Trafic feel more car-like than before. The driver’s seat comfort and adjustability (eight-way seat, rake and reach steering) add to that, though the passenger two-seat bench is a bit flat.

The design of the cargo area is unchanged - meaning customers with expensive fitouts will be able to switch over to the new model without reworking anything.

As before, there are two different versions - short-wheelbase (SWB) and long-wheelbase (LWB) - and the cargo capacity varies as such, with the SWB up to 5.8m3, the LWB up to 6.7m3, and the crew van models at 4.0m3.

Payload spans between 1053kg and 1279kg, depending on the variant and transmission.

There are numerous tie-down points (10 in SWB, 12 in LWB), multiple flooring options, half-height protective panels fitted as standard, and you can option a bulkhead on the base model for just $400. Other options for the base van include a driver’s side sliding door ($600), and rear barn doors instead of the tailgate ($400).

Those who know their van will work hard might want to consider the Trade Pack, which adds a wooden floor, full height wood wall lining, LED cargo zone lighting, a heavy duty battery, and a spare wheel protection basket - it adds $2000 to Pro or Premium models.

If you want to show up and show off, there’s also the Business Pack for Premium models ($2200), which adds climate control, tinted windows, 17-inch alloy wheels, a heated driver seat, LED cabin lights, satellite-navigation, chrome front grille highlights, a colour-coded front bumper door mirrors, and rear tail-light columns.

There are other options including things like glazed sliding doors (Premium only, $400), a switch back to a tailgate rather than barn doors for the Premium or Lifestyle models (no cost), removal of the bench seat and bulkhead in favour of two-seat open-plan layout (no cost for Premium models), a single passenger seat for Pro models ($100). There are other options available, but suffice to say, you can essentially add or even subtract what you need if you choose a Trafic van.

Formerly one of the most affordable vans on the market, times have changed for the facelifted Renault Trafic line-up. Prices are up between $4610 and $8610, depending on the grade.

But justifying the jump is the inclusion of a number of new features - including forward AEB (auto emergency braking), lane departure warning, a new media screen with smartphone mirroring technology (Apple CarPlay and Android Auto), and a few other items like LED headlights and daytime running lights. And of course, customers score an upgrade to a larger diesel engine, too.

You can read all the details in our 2023 Renault Trafic pricing and specs story, but I’ve covered a few of the choice options in the practicality section below.

The refined and efficient 'OM654' is a 2.0-litre four-cylinder intercooled turbo-diesel which meets the toughest Euro 6 emissions standards using AdBlue. It produces 120kW at 4200rpm and its 380Nm is served at full strength across a broad torque band between 1350-2400rpm, which highlights its flexibility.

The '9G-Tronic' nine-speed torque converter automatic offers fast and smooth shifting and there are four switchable driving modes comprising 'Eco', 'Comfort', 'Sport' or 'Manual', the latter using steering wheel-mounted paddle-shifters.

This is not a new engine, but for a lot of the models in the range it is an upgrade from the existing 1.6-litre four-cylinder that was previously offered in two different tunes (85kW or 103kW).. In fact, there was an even lower output 66kW version ages ago, too.

For some, then, the 2.0-litre with 125kW of power (at 3500rpm) and 380Nm of torque (at 1500rpm) is a big step up, and one that Renault Australia said customers wanted. 

That 2.0L engine is now available whether you choose the six-speed manual or six-speed ‘EDC’ dual-clutch automatic transmission. All Trafic models are front-wheel drive only.

All versions have 750kg of unbraked towing capacity, while braked towing capacity maxes out on the base manual version at 2500kg in SWB or LWB. The rest of the range has braked towing capacity of between 1630-1720kg.

Concerned about the Trafic’s gross vehicle mass (GVM)? It varies between 2980kg and 3070kg. And the gross combination mass (GCM) spans from the auto models at 4700kg through to the base manual at up to 5570kg.

Mercedes-Benz claims an official combined cycle figure of 6.8L/100km but the dash readout was showing 8.1 at the end of our 348km test, of which about one third of that distance was hauling more than one tonne of payload.

That was lineball with our own figure, calculated from tripmeter and fuel bowser readings, of 8.3 which is outstanding single-digit economy given its big payload and GCM ratings. So, based on our figures, you could expect a ‘real world’ driving range of around 840km from its 70-litre tank.

The official combined cycle fuel consumption figures are an impressive (on paper) 6.5 litres per 100 kilometres for the auto model and 7.2L/100km for the manual versions, no matter the wheelbase or seat capacity.

On our test drive at the launch, with no significant weight in the back and in the auto Premium version, the dashboard display was showing 7.8L/100km.

In the Trafic’s favour is an 80-litre fuel tank, meaning a decent theoretical driving range of up to 1230km if you can get it down to the official number, or a more realistic (but still impressive) 1025km at the average consumption I saw on test.

You don’t need to worry about Adblue, either. It doesn’t have it, and it meets Euro 5 standards only (manual - 188g/km CO2; auto - 171g/km CO2).

It offers a comfortable driving position with good eyelines to all mirrors, even though the central mirror’s view through the bulkhead window is slightly obscured by the centre seat headrest.

There’s a vast blind-spot over the driver’s left shoulder caused by the bulkhead and solid cargo bay walls. This requires total reliance on the passenger-side door mirror in traffic, fortunately with the reassurance of blind-spot monitoring and rear cross-traffic alert.

The driver’s seat, with its fold-down inboard armrest and multiple adjustment, is supportive and comfortable even though the recline angle of the backrest is restricted by the bulkhead behind it. Fortunately, there’s enough recline available, even for tall drivers.

The leather-trimmed steering wheel has a luxurious feel which is in stark contrast to the foot-operated parking brake, which lets out a loud spring-loaded ‘twang’ each time you pull the dashboard lever to release it.

It’s nice to drive on a daily basis as the bulkhead seals off cargo bay noise, steering is nicely weighted, the four-wheel discs provide strong braking and the unladen ride quality with four-coil suspension is smooth and supple.

At city and suburban speeds, the nine-speed auto is efficient at keeping the turbo-diesel operating in its broad peak torque band, with energetic throttle response that never feels sluggish.

With adaptive cruise control it also has effortless highway performance, requiring only 1500rpm to maintain 100km/h and 1750rpm at 110km/h. Engine and wind noise are low, but tyre noise varies according to road surface and can be quite intrusive on coarse bitumen at these higher speeds.

To test its payload rating, we forklifted 975kg into the cargo bay. With the raised tailgate restricting forklift access, we could only load one weight-block through the rear and that was only possible using extended tynes on the forklift. The other two blocks were loaded through the side doors.

With driver the total payload was 1065kg, which was less than 20kg under its limit. The coil-spring rear suspension compressed 75mm, which engaged the long rubber cones located inside the coils that provide a second stage of load support and a ride quality that’s free of thumps over bumps. The nose rose 30mm in response.

With more than a tonne on board, the Vito handled the load with ease. Although more accelerator pedal was needed, particularly on hills, the handling remained stable and it glided over bumps.

It also scoffed at our 13 per cent gradient 2.0km-long set climb at 60km/h, self-shifting down to third gear to easily haul this load to the summit.

Engine-braking on the way down, in a manually-selected second gear, wasn’t as effective which is usually the case with relatively small diesels trying to restrain heavy payloads on steep descents. The quartet of disc brakes kept our speeds below the posted 60km/h limit.

One of the key things that was discussed at the launch event was ‘comfort’. For Cameron at Lindenvel Group - a commercial fit-out business based in Gosford, but with projects all over Australia - comfort is the key purchase decision for his team. His business currently has three pre-update Trafic models, and he reckons the team has put almost a million cumulative kilometres on their vans since they first upgraded from a 2000 Toyota HiAce back when this generation of Trafic launched in 2015 locally.

It was also a key discussion point for the brand’s product manager, Charly Clercin, who pointed out that comfort is more than just seat cushioning. It’s also about adjustability, vision from the driver’s seat, material finishes, and the new touchscreen which should make things easier for people who spend as much time in their van as they do in their bed.

And it is comfortable. In fact, my co-driver and I were very impressed by the driving seat comfort, with the adjustable arm-rest adding to the “I could drive this for hours” vibe.

But for passengers? Not as good. The bench seat is a bit flat and lacks side support, but at least it’s wide enough to actually fit two adults, if needed.

The suspension is very well sorted. I drove a SWB version and there wasn’t too much to whinge about with it unladen. The suspension picked up on the odd sharp edge or lump, but it was never uncomfortable.  

The steering was great, too, with nice weighting and responsiveness, and it was very easy to park the van - so easy, in fact, yours truly absolutely smoked the ‘parking gymkhana’ challenge that Renault put on at the event, where I had to reverse from a tight parking ‘garage’ made of witch’s hats, drive into two other ‘garages’. 

Suffice to say, it’s not too hard to park. The surround-view camera on the Premium model, and front and side sensors, certainly helped, but so did the revised mirrors, which are a bit bigger and offer a slightly better view for drivers.

And the engine? It’s a good’n. With easily enough pulling power from low in the rev range, the only complaint was a touch of hesitation from a standstill, and when shifting from D to R (or vice versa) in a hurry.

But the six-speed dual-clutch auto was very good, shuffling through the gears without hassle, and without too much of that slow-speed slurring/lurching sensation some dual-clutches can offer up.

There are now safety tech items that were never available before on the old Trafic. 

Things like autonomous emergency braking (car to car only, no pedestrian, cyclist or junction detection), lane departure warning (no active lane keeping assistance), a reversing camera, rear parking sensors, and six airbags (dual front, front side and curtain) are included on all vans.

There are more standard goodies if you choose the Premium or Lifestyle model, including adaptive cruise control, blind-spot monitoring, and front+side parking sensors, traffic sign recognition, and tyre pressure monitoring, too.

Other vans are streets ahead in terms of the range-wide safety tech on offer, so if safety is a big priority for you, be sure to look at the Toyota HiAce or Hyundai Staria Load.

Further, the Renault Trafic scored a three-star Euro NCAP safety rating back in 2015, and the updated version hasn’t yet been tested - but based on the current criteria, it would be surprising if it even maintained that rating.

The Vito is covered by a five-year/250,000km warranty including a 24-hour roadside assist support package. Service intervals are 12 months/25,000km whichever occurs first.

A choice of three capped-price service plans is available, including 'Best Basic Pre-Paid' which covers five scheduled services for a total cost of $4892, or an average of $978 per service.

The Renault Trafic is supported by a five-year/200,000 kilometre warranty plan, which is the standard for the class.

The brand also offers a five-year capped-price servicing plan, which is a bit expensive by class standards but more affordable than the last iteration over a five-year span.

It costs $649 per service for visits one, two, three and five, and service four costs $949. That means an average annual service cost of $711 (previously: $739 avg over five years).

But the thing is, if you do a lot of kays in your Trafic, you might be okay with that - because the intervals are every 12 months or 30,000km, meaning potentially less down-time for your van.

If you abide by the service plan, you also score five years of roadside assist.