Mercedes-Benz V-Class vs Toyota Granvia

What's the difference?

The Mercedes-Benz V-Class, and in particular the Mercedes-Benz V220d, lives up to the notion of a luxury people-mover – for the most part. The leaking door is a concern, but may be confined to this vehicle only.

But in most every other way it has the whole prestige bus thing sorted. There is no denying that a more affordable van from a less, shall we say, desirable brand would do just as good a job.

But if you need to be seen to be offering the most luxurious people-mover you can buy in Australia, then you really ought to be looking at the V-Class…. just maybe go for the V250d, if the budget can stretch that far.

The Granvia VX is great at being plush, comfortable and easy to drive, but it's not as practical as a people mover should be. And while the engine provides a great driving experience, you'll be filling up the tank often if your trips are mainly urban and city focused.

This doesn’t look like your everyday Mercedes-Benz commercial van – the V-Class is certainly more at home parked in the driveway of a luxury hotel than alongside the back door in the alley behind it. 

Admittedly it isn’t as attractive as the Avantgarde flagship, but it has the whole Benz ‘family look’ thing going on, with a stylish grille, swept headlights and a streamlined body. A box on wheels it may be, but it’s a box with nicely rounded edges.

The 17-inch, five-spoke alloy wheels are plain, and the halogen headlights and daytime running lights don’t have quite the same wow factor as the LED units in the high-end model, but it wears that Benz badge loud and proud. And the extremely dark tinted rear windows ensure the privacy of your occupants, as well as giving off the vibe of high-end plush.

I know it’s hard to stray from the formula for a van, but I particularly like the back end of the V-Class – it is reminiscent of the original Vito, with low, broad-set tail-lights and a near-flat backside with a huge tailgate, which doubles as an awning to stand under if the weather is a bit Melbourne. 

The interior is typical Benz, or, in the case of the V220d, Benz on a slight budget.

The Granvia is a new-generation people mover based on the Toyota HiAce commercial van and arrived in Australia in 2019. The resemblance to the HiAce is obvious although dressed up in its Granvia clothes it's a handsome and professional looking little bus.

I'm a fan of the protruding nose (which helped it earn the five-star ANCAP rating, see more on safety below) and I even like its big, shiny Transformer face and the 'L-shaped' tail-lights which aren't to everybody's taste.

Also, when I say little bus that's only in comparison to actual buses, like the one I convinced people not to get on in my video. Compared to a seven-seater SUV such as the Kia Sorento or Toyota Kluger, the Granvia is enormous.

Look at the dimensions. The Granvia is 5300mm long, 1990mm tall (not counting the aerial) and 1970mm wide, not counting the wing mirrors (which can be folded in).

While the length was hardly ever a problem for me while driving it over the week, the height saw me just make it under the 2.0m clearance in our underground carpark and I had to fold the aerial down to do it. Beware, many carparks have a max headroom of just 1.9m.

The cabin of the VX is impressively plush from the quilted leather reclining second-row seats to the 'woodgrain-look' trim throughout.

During my test I played bus driver to a number of passengers (no, seriously I picked up random strangers off the side of the road – see the video) and all were impressed by the Granvia's premium-feeling interior.

With the optional eight-seat setup, it’d be hard to think of this van as impractical. And if you consider that it also has a boot capacity of 1030L in its most downsized form (and 4630L with the rear seats removed), any argument seems null and void.

The fact the boot is electrically operated, and that it has a separate tailgate glass opening section, and that you can open the boot using the keyfob – not to mention the kerbside door – just adds to the pragmatic appeal of this van.

The six rear seat backs can all be flattened down, and you can tumble them forward, too – the kerbside seats in a one-by-one motion, the driver’s side ones tumble two-at-a-time. It takes a bit of muscle to do those ones.

Essentially you can set it up as a parcel van if you want, or even as a mobile office – the rear seats can be configured to face each other, in ‘conference’ style. But you need to know that this isn’t an easy process, and once you’ve got it set how you want it, you’ll probably end up just leaving it as is.

Loose-item storage isn’t great, but at least the door pockets are large enough for some bottles and documents.

No matter which way you like it, those in the back will have good ventilation (it has a three-zone climate control system with a separate fan controller in the back above the second-row seats), and a decent amount of space. Crucially, there are no cup or bottle-holders, nor any loose item storage in the back two rows – there are mesh nets on the backrests of the very front seats, but that’s it.

If you plan to use this as a mover of smaller people, the V-Class’s child-seat anchor-point game will not disappoint. It has four ISOFIX anchors (two in each row) and six top tether points – yep, every spot in the back!

Up front there’s a problem with the cup-holder situation, too – there are two, but they’re way down on the floor, meaning it’s hard to access your cuppa on the move. In fact, loose-item storage isn’t great, but at least the door pockets are large enough for some bottles and documents. There’s a sunglass holder, too. The little media screen is a bit disappointing in its size, and the Comand controller codpiece that juts out from the centre console can take some getting used to.

Connecting and reconnecting a phone isn’t too difficult (although you have to pair audio streaming separately to phone streaming – which is weird), and there’s no extended smartphone capability such as Apple CarPlay or Android Auto. Using the navigation system is very simple, but the graphics are extremely aftermarket looking – that’s no bad thing, because Benz’s maps always looked a bit 1990s, but these ones are somewhat cartoonish.

The Granvia VX tested was an eight-seater (four rows of two seats) and being so tall and long would mean the space inside is going to be good, right? Nup. The Granvia doesn't seem to make the best use of its enormous cabin.

Seating, while undeniably comfortable and luxurious in the second and third rows, doesn't offer great legroom when you have a full load of people on board. I could only just sit behind my driving position in the second row and then behind that in the third row, but there was no way I could then fit in the fourth row.

And while cabin storage is great with the biggest centre console bin I've ever seen – I could fit my head in it (see the video) – and there are 10 cupholders, six coat hooks and a folding table, there isn't a boot or any room for cargo, not in the eight-seater (with all seats in use) I tested anyway. With all four rows in place there is only enough room for a few items no wider than a box of cereal (watch the video, to see what I mean).

Folding up the base on the fourth row seats means they can slide forward and that does free up a little bit of space for cargo, but if you are only going to be using the Granvia for six people, then my advice is to go with the six-seater and have a big boot at your disposal all of the time.

The Granvia VX is outfitted well with charging points – there are seven USB ports all the way back to the third row and two 12-volt outlets.

We'll get to what the Granvia is like to drive in a moment, but what I can say here is that the driver and passengers sit high, like looking-down-on-four-wheel-drive-utes high.

Access into the front seats is a bit of a climb up and proved tricky for my 75-year-old Dad with his gammy knee, but entry into the second-row seats was easy thanks to a wide step and a large aperture.

The small table between the second-row seats blocks the aisle, so the only way to get to the third row is by sliding the second row forward. Fourth row access is more difficult but compared to entry into the back row of most seven-seater SUVs it's a breeze.

We tested the Toyota Granvia VX eight-seater which lists for $74,990, before on-road costs, and sits at the top of the range. That said, there are only two grades in the line-up – the entry point known simply as Granvia which comes in six- ($62,990) and eight-seat ($64,990) versions and the Granvia VX which also comes in those two seating configurations and costs the same for both.

Standard features on the VX eight-seater include LED head and tail-lights, proximity unlocking, auto sliding side doors, power retractable heated wing mirrors, 17-inch alloy wheels, sun shades for all rear side windows, a 7.0-inch touchscreen with sat nav, Apple CarPlay and Android Auto, and a 12-speaker Pioneer stereo.

A special shout-out goes to the seating. Coming standard are quilted leather seats for the first, second and third rows, while the rear (fourth row) is a vinyl bench seat with a 60/40 split.

The second row consists of power adjustable ottoman style recliners - think business class airline seats, while the third row is a pair of manually adjustable captain's chairs, similar to the front seats which are power adjustable. My passengers loved the second-row seats. One even said, "I've never flown business class by I feel like I have now."

Is it good value? Well, not really. See $75K is a lot to spend on a Toyota people mover, especially considering the Tarago (which has been axed and effectively replaced by the Granvia) at its priciest is $65,261.

The top-of-the-range Kia Carnival Platinum lists for $62,790 and a Hyundai iMax Elite is even cheaper at $48,490. But the Granvia is a more premium offering, up there with the likes of the Volkswagen Multivan Highline for $79,890 or Mercedes-Benz Valente for $59,850

Both the V220d and V250d are powered by 2.1-litre turbo diesel engines, but in differing states of tune.

The V220d has 120kW of power and 380Nm of torque, while the V250d pumps out 140kW and 440Nm. Those figures are decent given the capacity of the engine, and to help keep fuel use down it has stop-start, sadly it’s a bit grumbly and overactive.

Both run seven-speed automatic transmissions and are rear-wheel drive. The Benz vans have strong towing capability, with an unbraked towing capacity of 750kg, while it can deal with braked trailers up to 2500kg.

The Granvia has a 2.8-litre four-cylinder turbo-diesel engine – the same one found in the Toyota HiAce van and with 130kW/450Nm I found there was more than enough grunt to handle city duties or overtaking on motorways.

Equipped with a diesel particulate filter there's a burn-off switch located near the driver's right knee. The Granvia will tell you when it's time to activate the burn-off function.

The 2.8-litre diesel is fairly quiet and responsive while the six-speed automatic shifts smoothly. There's not much to complain about in terms of the usability of the engine and transmission, they performed well – it's just that with it having to carry around a vehicle weighing nearly 2.7 tonnes fuel economy was never going to be great (you can read about this below).

Mercedes-Benz claims that over a mix of urban and highway driving, the V-Class will return 6.3 litres per 100km, no matter whether you choose the V220d or the V250d – which is pretty good given the thing is long (5140mm), wide (1928mm) and relatively heavy (almost two tonnes).

Over a lengthy drive in the V220d – some of it on a twisty mountain road, some in stop-start traffic, most on the freeway – I managed 7.2L/100km. This will rise with added bodies, but not by much.

The specifications given by Toyota give the Granvia's combined fuel consumption as 8.0L/100km from the 2.8-litre four-cylinder turbo-diesel.

That sounds fantastic, but in reality after a combination of motorways and urban use the trip computer was reporting 12.9L/100km. A separate fuel test (carried out by myself) saw the Granvia use 21.4L over 127km of city and urban driving (measured at the fuel pump), which comes to 16.8L/100km.

That sounds like a lot, but it makes sense when you consider how heavy the Granvia is. It's 2660kg without anybody on board! If you're carrying eight people weighing 60kg your total mass is tipping the scales at 3140kg and your fuel economy is going to be significantly higher again. The GVM, by the way, is 3500kg.

Really, the Granvia is the perfect argument for a hybrid powertrain, because tour operators or parents ferrying their family around the city are going to want better fuel economy.

My drive saw me chauffeur my partner and our dog down to Cooma, where we then took my parents down the coast. We put the V-Class’s flexible seating to the test, as we had to buy a massive bathtub and bring it back with us. This proved that, although this thing is a luxury van, it can also be a hugely practical delivery van.

The comfort on offer was perhaps the biggest advantage for my passengers – with superb suspension composure, ride comfort and body control, the V-Class is like a big boxy limousine.

It won’t set your heart racing in corners as there’s quite a lot of body roll to contend with, but the steering is direct and very nicely weighted, making for easy progress whether you’re piloting it down a mountain pass or dealing with roundabouts or parking lots. The turning circle is small, which in turn makes the van feel smaller than it actually is.

The brakes can feel a little numb underfoot, meaning you might find yourself pushing a little harder on the pedal than you think you ought to. The response is good, though, even with weight on board.

The extra, effortless grunt of the V250d would be advantageous.

What was a little surprising was a lack of torque at higher speeds for overtaking moves. On a slightly sloping country back road with four adults on board, I expected there to be well and truly enough for a quick overtaking move – but the drivetrain didn’t quite have the grunt to get the job done. At least, not in the Comfort drive mode.

By using the ‘Dynamic’ drive selector and choosing Sport mode, there was extra push on offer – the gearing changed, and so did the throttle response – and that made overtaking moves a little easier. But still, the extra, effortless grunt of the V250d would be advantageous, and I know I wouldn’t like having to play with the drive-mode switch every time I overtook. Just leave it in Sport mode? You’ll pay the price on fuel use. 

Around town the seven-speed auto went about its job really well, offering smooth shifts in all situations. The transmission can clunk when you engage park or shift to reverse, though, which isn’t overly premium, and there is some turbo lag that you’ll have to remember when you prepare to take off from traffic lights. Another thing that didn’t necessarily persuade my passengers of the premiumness on offer was the fact that the kerbside door leaked when it was raining. Not good.

For a 5.3m long, 2.0m tall box on wheels the Granvia sure is easy to drive. I live in Sydney's Inner West (get your chai latte jokes out of the way now, please) and drove it daily through horrendous traffic on potholed roads, navigated through the tiniest streets and squashy car parks, went fishing in it and ate up motorway kays on the weekends.

There are going to be people who snort at that eight of 10, but I'm telling you  it's down to three things: comfort, ease and engine.

The seats were comfortable and supportive (my passengers felt the same way – again see the video of me being a bus driver), the ride is composed thanks to the suspension and no doubt the weight and the wheelbase of the Granvia.

The visibility is excellent thanks to those giant windows, the ride height and tech such as that digital rear view mirror, while the steering is light, and the turning circle is excellent at 11.0m.

Finally, that 2.8-litre turbo-diesel engine. Yes, it's thirsty but from a driving perspective only it's great – smooth and responsive.

Often vans are prone to a booming sound reverberating around the cabin and the Granvia VX was also a victim of this phenomenon with road noise echoing around inside. It's not bad and I could still hear people in the second and third rows, however.

The Granvia scored the maximum five-star ANCAP rating when it was tested in 2019. The amount of standard safety equipment is outstanding, particularly for a van with commercial origins.

Coming standard are nine airbags including ones which go all the way back to cover the fourth row and for child seats there are four ISOFIX points (second and third rows) and four top tether points (second and third rows).

The level of advanced safety equipment is also outstanding. Coming standard is Toyota's 'Safety Sense' pack which brings AEB with cyclist and pedestrian detection, lane departure alert with steering assistance, road sign recognition, auto high beam and active cruise control.

A full-sized spare wheel is located under the Granvia VX.

Mercedes-Benz Vans backs the V-Class with a three-year/200,000km warranty plan, which is good.

The company has also introduced a new capped-price servicing plan for the V-Class, with maintenance due every 12 months or 25,000km, whichever occurs first. The fact the distance intervals are so far apart could be a bonus for business operators, but the costs are high: the first service costs $556, then the following two visits will set you back $1112 each time. Yikes.

A longer capped-price plan with lower prices would make this van a lot more attractive to business owners. A Kia Carnival could make a lot of sense in that regard, too – even business operators get a seven-year/150,000km warranty with a seven-year/105,000km capped-price plan, and the same cover for roadside assist.

The Granvia is covered by Toyota's five-year, unlimited kilometre warranty. Servicing is recommended by Toyota at six-month/10,000km intervals with capped price servicing of $240 per service for three years or 60,000km.