What's the difference?
They're doing it again! Actually they've been doing it again for a bit now. It’s Mercedes-Benz Australia and plug-in hybrid tech.
The Ross and Rachel, or Jim and Pam of the premium automotive world.
It's been a will they, won't they for a while, and in the past Mercedes has dipped its proverbial plug into the electrons a few times and gotten cold feet.
But now it says it’s all in. There are others, the GLA and GLC SUVs, plus there’s the new C63 performance car, but this one feels like a bit of an arrival.
Yeah, the C-Class is no longer the Mercedes-Benz in terms of sales, but it might be the best way to make the most of a bit of battery power.
When it comes to choosing a family car, sedans are often overlooked for their long-legged wagon or beefy SUV cousins.
They're a bit of a forgotten hero but they'll always hold a piece of my heart for their practicality and (often) sexier kerb-side appeal.
If you can get used to your body cracking like a glow stick when you get in and out of them, the sedan may make a comeback!
The new Mercedes-Benz C-Class, in entry-level C200 form, has definitely tempted my family to consider a sedan in the future – it looks stately and refined but the driving experience also makes it fun.
Let's see what else it did right and if there was anything that could be improved.
Did I mention, I'm fond of sedans... ?
Plug-in hybrids will probably not appeal to all buyers, but in the premium space they make sense.
Smooth electric driving paired with the potential for weekend trips outside the 100km-or-so range make the C350e a decent thing, let alone its price parity with the C300.
It still doesn’t top the charts for value or practicality, but even aside from the PHEV tech, the C350e remains a fun-to-drive sedan that holds its own in the executive space.
Note: CarsGuide attended this event as a guest of the manufacturer, with meals provided.
The Mercedes-Benz C-Class C200 is such a stylish sedan and I would totally have one. The driving performance, luxurious features and practical size made it a winning combo for my family. The price point is definitely up there but you do get a high-end build for the cash. I've seen bigger boots in other sedans and not being able to fit a third child seat will limit some families, but this still easily earns an 8.5/10 from me.
My son really loved this one. The ambient lighting was the highlight for him and he thought it looked like a "space car" inside. He gave it a 9/10.
The C350e doesn’t depart massively from the familiar visual formula that is the current ‘206’ generation C-Class and that’s no bad thing.
Call it conservative if you like, but having seen what’s possible when Mercedes takes risks (hello EQ models), the traditional Mercedes design language is put into healthy perspective.
Handsome proportions and lines without any fuss - there are no unnecessary creases or panels or materials.
The plug-in C350e comes, as mentioned, with the AMG Line pack, adding 18-inch five-spoke AMG wheels, an AMG front apron, grille insert, and of course EQ Hybrid badging.
The pack also includes AMG Line styling inside, where you’d have to be a Mercedes regular to spot the specifics. The AMG-style steering wheel and seats are the biggest giveaways.
The C200 is a sleek and elegant steed.
Initially, you may think this is just a standard Merc showcase. There's the nice big badge on the pronounced nose. Beautiful sleek lines in the body... but it's the attention to detail that make this feel special.
There's a repeated badge motif in the grille and a cute cursive Mercedes logo tucked into the corner of the windscreen. The puddle lights on the doors project the badge at night time and you can often spot a badge etched into the LED lights.
However, it's the interior that's the highlight for me and I feel like it's a big step up from previous models I've been in.
Our model has the grey 'Artico' synthetic leather trim (says grey but it's really white) and a lovely mix of piano black and shiny chrome inserts that are set against soft touchpoints throughout.
The quality of the build oozes through every stitch and join. Don't even get me started on the cool customisable ambient lighting system inside, which makes this feel like you're on the set of Tron and really elevates the interior.
It's quite fun to build one of these in Mercedes' online configurator. You can customise your trims to make it feel like your own and their blue paintwork options are great (I do love a blue car).
The space inside the C-Class remains straight-forward as ever. The layout and features don’t stray from convention, meaning there’s a sizable central screen, digital driver display, central cupholders, and places to put things like a phone, with wireless charging included.
The electrically adjustable seat and steering column make getting into a comfortable position easy, and the memory settings keep it that way.
While physical buttons are scarce, the key controls are easy to access via the central multimedia touchscreen and there’s a lack of complicated sub-menus. It's a refreshingly straightforward system compared to some from rivals, especially that of former category benchmark BMW.
There are fewer than a dozen main tile buttons on the menu, and they’re clear and easy to work out. The main screen also defaults to the navigation, and the climate controls are always visible on the touchscreen.
The central storage area is laid out so a phone sitting in the charging pad is slightly hidden, meaning it’s not a distraction, plus the cover means the cupholders and storage can be hidden away. Tidy!
The AMG-style steering wheel’s haptic controls can be used as regular buttons, but more than once on the test drive I nudged the volume and turned my music back on, just a minor annoyance.
In the second row, there’s generous space for a mid-size sedan, and the seats are comfortable for an adult to ride along for a lengthy trip.
There’s a centre armrest, hidden cupholders, and a generally light and open feeling thanks to the panoramic sunroof.
The battery for the hybrid system sits under the second row seats, which means there’s no uneven flooring in the 315L boot.
I'm not going to lie – there are sedans out there that have an almost limo-like space inside but the C200 isn't one of them.
It's not small by any means and all occupants enjoy the comforts of decent legroom and headroom but it's not cavernous considering the specs (1437mm high/1820mm wide/4751mm long).
The optional panoramic sunroof does cut into the headroom for back seat passengers, which is something to consider if your family is very tall.
The storage is maybe a tad leaner-than-average for a car of this size. The glove box and middle console aren't massive but will suffice.
The cupholders up front can be removed if you need extra storage space for larger items and back seat passengers enjoy retractable cupholders in the armrest.
The way the front doors curve out creates a larger than normal storage bin and drink bottle holder – which help make up the difference. There is a dedicated phone pocket, to tuck it out of the way.
The boot space is 455 litres (VDA), which isn't as large as some others on the market but it was plenty big enough for my family's needs.
There's a handy under-floor storage pocket for smaller items, like the puncture repair kit, because you don't get a spare tyre in this.
When it comes to ease of use, my six-year-old loved not needing my help to get into his seat and he still enjoyed a decent view out of the wide back window.
The amenities in each row are good but not class-defining. Still, creature comforts have be well-thought through.
Front occupants enjoy heated seats and fantastic lumbar and under thigh support. Dual-zone climate control sorts out the temp, and the cool circular air vents that make loud audible 'clicks' when manoeuvred give the interior a jet cockpit vibe.
While I've never had an issue opening or closing a sedan boot, the powered lid was a nice feature to have this week.
The tech throughout is great and intuitive to use. The massive 11.9-inch touchscreen multimedia system is cool and is easy to use once you become acclimatised to Mercedes system.
The customisable digital instrument panel makes the driving experiences feel individualised.
The interior is a chilled out space with gentle scrolling touchpads taking the place of most 'push' buttons and dials.
Think of each surface as being a bit like a touchscreen tablet in how you operate it. I was a little worried the touchpads would be laggy but they're very responsive.
There's only one USB port in the whole car, which limits charging for other passengers but I did enjoy the easy connectivity of the wireless Apple CarPlay.
The electric heated front seats are a nice touch but I was amused by the 'kinetic' function on both. It's what you might call a 'massage' function on another car but here they don't really work. It's best to think of them as a way to do some (very) gentle stretching on a long trip.
The 360-degree camera view is super clear and crisp but the dynamic guidelines (which tilt the camera angle) are a bit too dynamic for my liking and I relied mostly on the bird's eye view to park.
As I've mentioned, the ambient lighting system creates a stellar atmosphere inside. I've often wondered why other car manufacturers haven't jumped on that bandwagon because it's a relatively cheap way of creating wow factor. And it generates massive wow factor in here.
The Mercedes-Benz C350e kicks off from $98,200, that’s before options and on-road costs.
And there are some key options, the main one being the ability to DC fast-charge which costs $1500 and brings the total to $99,700.
Pricing sits par with the C300 non-PHEV because of its similar specification, and Mercedes Australia said it wanted to give buyers the choice of internal combustion engine (ICE) or PHEV without having to consider the costs.
There’s a decent stack of standard kit in the C350e, including power adjustable heated leather seats, a 12.3-inch multimedia touchscreen and same-size digital driver display, head-up display, and wireless Android Auto and Apple CarPlay.
The C350e also scores some more fun stuff as standard, including a Burmester surround sound system, panoramic sunroof, the Driving Assist Plus pack, augmented reality MBUX, and the AMG Line pack which adds some sportier-looking design features.
It also comes with Mercedes’ Comfort Suspension which includes self-levelling suspension, and Digital Lights with adaptive high beam.
Herein lies the rub. There are four models for the C-Class sedan and ours is at the bottom of the pack.
But don't let its position fool you in thinking it'll be cheap because this model starts at $78,900... and that's before you start adding the option packs.
Our model is fitted with the 'Vision Package' which adds a host of features – like a panoramic sunroof, head-up display and heated front seats, to name just a few. This adds about $3000 to the price tag.
This also has the optional 'Sport Package' which adds 19-inch AMG alloy wheels and rear privacy glass, among other things, for an extra $1300.
Unfortunately, even without all of those options, this is still one of the most expensive 'entry-level' sedans in the luxury class!
The C350e’s plug-in hybrid drivetrain consists of a 2.0-litre turbo-petrol four-cylinder engine and an electric motor that drives the rear wheels via a nine-speed automatic transmission.
The combustion engine’s peak outputs are 150kW and 320Nm, while the 95kW/440Nm electric motor works with it to land on a total system output of 230kW and 550Nm.
While it’s not lightning quick, the C350e has a decent claimed 0-100km/h sprint of 6.1 seconds, and from the driver’s seat it certainly feels brisk enough to get out of its own way.
The C200 has a 1.5-litre, four-cylinder, turbo-petrol engine with an integrated starter-generator.
What's that, you ask? So, glad you did. It's basically an electric battery that also acts as your starter... or alternator.
It smooths out vibrations from the engine and generates some power from braking. Making this a very mild hybrid. Note the 'mild'.
Is it powerful? Surprisingly, yeah. It has a maximum output of 165kW and 300Nm of torque. Combine that with the starter-generator and we have a powerful little engine that can push the C200 from 0-100km in 7.3 seconds, while still feeling like there's power in reserve.
The nine-speed auto transmission is damn smooth and there's no clunky gear changing at any speed. It's got great pick-up, too, for when you need to overtake or zip across traffic.
Mercedes officially claims the C350e has a driving range of 104km under NEDC testing, with a 25.4kWh battery supplying the juice.
Official fuel use is just 1.5L/100km, but Mercedes says that becomes 7.6L without any battery charge to help it out.
Under standard 11kW AC charging, it’s about two hours from flat to full, but with the optional 55kW DC fast-charging, it takes about 20 minutes from flat to 80 per cent.
The official combined cycle fuel figure is 6.9L/100km. Real world testing saw my figure at 7.2L, which was awesome for the heavy driving I did this week on a combo of urban and open-roads.
The light regen braking probably helps this coast comfortably into being a very efficient sedan for its size.
Minimum fuel requirement is 95 RON premium unleaded and you'll need 66 litres of it to fill the tank.
Driving range using the official consumption figure is around 950km, and 915km using our real-world number.
The C350e has a few drive modes that are mostly self-explanatory, those being Battery Hold, Electric, Hybrid, Sport and Individual.
You’ll likely find yourself using Electric and Hybrid most of the time, so we’ll focus on those. Sport is fine but somewhat defeats the purpose of the plug-in system for day-to-day driving.
In electric mode, the C350e doesn’t feel like it’s lacking any power without the engine helping it along. Acceleration is smooth, brisk enough, and a 130km/h top speed means you won’t need the engine on your commute.
Realistically, its 104km range is probably somewhere closer to 80km, but covers you for a decent daily distance.
Let the car use the engine to help out via Hybrid mode and, if you’ve got music playing, you might not notice the engine starting and cutting. The system is smooth and it means a much longer life out of the battery before needing to charge. That, and there’s the benefit of more brisk acceleration thanks to the hefty 230kW/550Nm total outputs.
Everything else about the C350e is classic C-Class - the ride is controlled and the suspension does a decent job of soaking up bumps and rough roads, the comfort and self-levelling suspension makes cornering smooth and inspires confidence.
The most noticeable shortcoming for the car is its transmission hesitation if you put your foot down quickly, though the ability to use the paddles to choose your own gears in Sport mode avoids this.
In Electric or Hybrid, the paddles decide how much braking regen to apply, a useful feature that lets you recuperate some power for the battery if your drive includes a lot of downhill slopes or if you’re avoiding relying on the brake pedal.
The C530e’s extra weight doesn’t dull its driving characteristics as you might expect from a car laden with PHEV tech, so it’s a welcome surprise that you could pick up a plush plug-in for the same price as a combustion C300.
The steering feels solid and concise. The tyres seem like they're glued to the road, making winding roads downright fun to tackle. Oh, and the sharp 11 metre turning circle is wonderful.
The handling makes this your best friend in a car park. The lower ground clearance did elicit some unladylike grunts when I parked on a hill, but otherwise the wide door apertures makes it easy to get in and out of.
The only thing I would note is the low-profile ground clearance. Just be aware of your speed and angle when you handle car park ramps or road bumps in this. They are not your friends.
The C-Class has a five-star ANCAP rating, but it was tested in 2022 before the plug-in variant arrived.
Still, 10 airbags and an advanced list of safety features provides peace of mind.
The C-Class benefits from the brand’s Pre-Safe collision protection system to minimise occupant injuries from an impact, even to your hearing.
It also has emergency collision avoidance via steering input, driver monitoring, speed limit assist with adaptive cruise control, and parking sensors with surround-view cameras.
The safety sheet is well-stocked and has the usual suspects you want in a family car, like: AEB with car, pedestrian, cyclist and junction turning assist (effective speed 7.0-90km/h); forward and back-over collision warning, lane keeping assist, lane departure warning and emergency lane keeping assist, as well as, blind-spot monitoring.
I quite like the 'Active Distance Assist' which helps to automatically slow your vehicle speed to keep a set distance to the car in front in stop-start traffic.
Perfect for those busy city commutes. And if you're not confident on parking, this also has a 'Park Assist' feature.
It's nice to see that this has nine airbags, which include a driver's knee airbag and the newer front centre airbag.
This has a maximum five-star ANCAP safety rating which is nice and new from testing done in 2022.
There are ISOFIX child seat mounts on the outboard rear seats and three top tether anchor points but because of the narrower rear seat, you'll only comfortably fit two side-by-side.
It was super easy to fit my seats and there's a good amount of room for front passengers when a 0-4 rearward facing child seat is installed.
Mercedes has a five-year, unlimited kilometre warranty which is decent for a premium brand.
Servicing is pricey, though.
A three-year pack covering a service every 12 months (or 25,000km, whichever comes first) costs $3355, that being just three services.
Four years costs $4630, or five includes a more expensive service and brings the total to $6890. That’s an average of $1378 per service.
Finding somewhere to spend that money shouldn’t be hard as there are 100 dealers listed in Australia.
The C200 comes with a five-year/unlimited km warranty, which is standard for the market.
There are multiple servicing options and on the five-year plan, the services average $1090 annually, which is quite expensive.
Servicing intervals are pretty good at every 12 months or a longer than usual 25,000km, whichever comes first.