Browse over 9,000 car reviews

Mercedes-Benz C-Class


Volvo S60

Summary

Mercedes-Benz C-Class

Do you know how many bones you have in your body? Stop counting, there are 207. And if say half those bones were replaced with different ones would you consider yourself to still be the same? Well that’s what Benz has done with the new C-Class – sort of. Of the roughly 13,000 parts which make up a C-Class car, 6500 of them have been modified or changed.

You don’t need to know every change to the new C-Class, but at the end of this review you will be across the differences that you can see, feel and hear.

Just a note before we start. The top-of-the-range Mercedes-AMG C63 S arrives in early 2019 and wasn’t available to drive at the Australian C-Class launch. That’s why we’ll focus on the other grades here - the C 200, C 220 d, C 300 and C 43. We’ll test drive and review the Australian C 63 S when it arrives – promise.

Safety rating
Engine Type1.5L turbo
Fuel TypeHybrid with Premium Unleaded
Fuel Efficiency6.4L/100km
Seating5 seats

Volvo S60

The Volvo S60 may not be the first luxury sedan that comes to people’s minds when they’re looking to get into a new car… wait, wait - it may not have been. Now it will be.

That’s because this is the Volvo S60 2020 model, which is all new from the ground up. It’s striking to look at, svelte inside, and smartly priced and packaged.

So, what’s not to like? If I’m honest, the list is short. Read on to find out more.

Safety rating
Engine Type2.0L turbo
Fuel TypePremium Unleaded Petrol
Fuel Efficiency7.3L/100km
Seating5 seats

Verdict

Mercedes-Benz C-Class7.9/10

This may well be just an update to the C-Class, but the changes made are significant in terms of technology and performance, and you’re paying hardly any extra money for it. A good all-rounder for dynamics, features, refinement and value.

The sweet spot in the range has to be the C 300. It’s less than $10K more than the entry grade C200, but gets a powerful 2.0-litre engine, leather seats, the extra advanced safety equipment, tinted windows and convenience features such as a power tailgate (on the wagon) and proximity unlocking.

Is the C-Class still the king of the mid-sized prestige world? Tell us what you think in the comments below.


Volvo S608.3/10

The new-generation Volvo S60 is a really likeable car. It follows the brand’s recent form in offering impressive, luxurious and comfortable models that also happen to offer extensive equipment and strong safety levels. 

It is somewhat hamstrung by an ownership plan that can’t match its rivals on cost, but buyers could consider that they’re getting more car for their initial money, anyway.

Design

Mercedes-Benz C-Class8/10

Now, to spot the difference between the new and the old C-Class from the outside just look at the headlights – the shape of the fitting is the same, but the new standard headlights on the C 200, C 220 d and C 300 have an LED set-up which looks like teeth, while the optional units (standard on the C 43 and C 63 S) are also LED but with a tall staggered design. Tail-lights also keep the same shape but with a different LED pattern, too.

The front and rear bumpers have also been restyled for all grades and the C 43 and C 63 S have had their grilles updated, with the former getting a new twin-louvre design, while its big brother now has chrome vertical slats reminiscent of the grille worn by the 1952 Carrera Panamericana winning 300SL.

The AMG Line Exterior package is standard on the Coupe and Cabriolet, but if you option it on the sedan it will fit a sports body kit with AMG front spoiler and side skirts.

The C 43’s gloss black rear diffuser looks tough with the new quad exhaust and the car in wagon form wins my award for best looking of the C-Class bunch.

Cabins haven’t been overhauled but they have been updated with a 10.25-inch dash-top display for media and a 12.3-inch fully digital instrument cluster - both are standard across the range and make a big styling impact in the cockpit. Mercedes-AMG grades have their own sporty version of the virtual instrument cluster.

The layout of controls remains the same, but you can now option a new real wood veneer to the centre console with 'open-pore brown walnut' and 'open-pore black ash' being your choices.

The Artico upholstery in the C 200 looks and feels ‘plasticky’. I’d option the real leather which comes standard on the C 300.

New to the C 43 are the optional ‘Performance’ seats with integrated head restraints and standard on this grade is a new leather AMG steering wheel. Other cool cabin features are the stainless-steel pedals, the AMG floor mats and stitched dash (even if it is Artico upholstery).

All grades now come standard with the 64-colour ambient lighting system. You should see the system fading through the colours at night and with the right music the whole effect is amazing.

The C-Class comes in four body styles: Sedan, Coupe, Estate (wagon) and Cabriolet.

Exterior and interior dimensions stay the same, all variants measuring about 4.7m in length. That’s a good size; not too big or small, making parking and manoeuvring in tight spaces pretty fuss-free.

The C-Class is made in various parts of the world, but I can tell you the C 200 Sedan we get in Australia is made at Mercedes-Benz's East London plant on South Africa's east coast.


Volvo S609/10

Svelte and Swedish it may be, but this is also one sexy looking sedan. The R-Design model is particularly attractive, as it gets a muscly body kit and bigger 19-inch wheels.

All models have LED lighting across the range, and the ‘Thor’s Hammer’ theme Volvo has been sticking with over the past few years works a treat here, too.

At the back there’s a really tidy backside, with a look that you could confuse for the bigger S90… apart from the badge, of course. It’s one of the best looking cars in the segment, and that largely comes down to the fact that it appears more resolved and luxurious looking than its rivals.

It carries its size well - the new model is 4761mm long on a 2872mm wheelbase, it’s 1431mm tall and 1850mm wide. That means its 133mm longer (96mm between the wheels), 53mm lower but 15mm narrower than the last model - and it’s built on the brand’s new Scalable Product Architecture - which is the same underpinnings from the range-topping XC90 to the entry-grade XC40.

The interior design is what you’d expect if you’ve seen any new Volvo from the past three or four years. Take a look at the interior pictures below.

Practicality

Mercedes-Benz C-Class7/10

This depends on the body style, but being a mid-sized car practicality can be limited, but Mercedes-Benz has been clever with the way it has used the available space.

The boot, for example in the C 200 is 434 litres, which isn’t as big as the cargo space offered by the BMW 3 Series or the luggage capacity of the Audi A4. This is partly because the hybrid system uses space under the bonnet, so the car’s battery needs to go to the boot.

The C 300 doesn’t use the hybrid system and so the sedan in this grade has 455 litres of boot space.

Choosing the C 300 Coupe’s will reduce your luggage carrying ability to 380 litres and the C 300 Cabriolet’s cargo capacity varies from 360 litres with the roof up and 285 litres when it’s down and eating into the luggage area.

The Estate is the best luggage hauler but it’s still not enormous – the C 43 Estate that we test drove has a cargo capacity of 480 litres.

Legroom in the back of the C 43 Estate is good and at 191cm tall I can sit behind my driving position with about 20mm to spare thanks to the sculpted seat back.

Headroom is getting tight in the Estate and especially in the Sedan – well for me, anyway – and the optional sunroof will lower the ceiling height even further.

Up front space in the Sedan and Estate isn’t an issue with plenty of head-, leg- and shoulder room offered.

Storage throughout the Sedan and Estate is good with a large centre console storage bin, two cupholders up front and another two in the back along with a storage area in the fold down armrest, but all four door pockets are on the slimmer side. Still they can fit a small bottle of water, plus a wallet or purse.

That centre console bin houses two USB ports, and a 12-volt outlet can be found in the storage area under the climate controls – which also houses the optional wireless charging pad. Without the charging pad that small area is too tiny to place my iPhone8 Plus.

Rear headroom and legroom in the four-seater Coupe and Cabriolet is limited, but both get a pair of cupholders in the back and two more up front.


Volvo S608/10

Volvo’s current design language is common from the XC40 through to the XC90, and the ’60 Series’ range also gets the same premium treatment.

The cabin is lovely to look at, and the materials used are all beautiful - from the leather on the steering wheel and seats, to the wood and metallic elements used on the dashboard and centre console. I still love the knurled finishes used on the engine starter and controls, even a few years after this look debuted.

The media screen is familiar too - a 9.0-inch tablet-style vertical display - and it does take a little learning to figure out how the menus work (you have to swipe side-to-side for detailed side menus, and there’s a home button down the bottom, just like a real tablet). I find it perfectly usable, but I do think the fact the ventilation controls - air con, fan speed, temperature, air direction, seat heating/cooling, steering wheel heating - all being through the screen is a little annoying. I guess a small saving grace is the de-mister buttons are exactly that - buttons.

There is a volume knob with a play/pause trigger as well, which is great. And there are controls on the steering wheel as well.

The storage in the cabin is okay, with cup holders between the seats, a covered centre bin, bottle holders in all four doors, and a rear flip-down armrest with cupholders. Now if you’re reading this review you must have a thing for sedans. That’s cool, I won’t hold it against you, but the V60 wagon is clearly the more practical pick. Even so, the S60 has a 442-litre boot space, and you can fold the rear seats down for extra room if you need it. The opening is a decent size, but there is a slight intrusion at the top edge of the boot that can limit the size of things that’ll fit as you slide them in - our bulky pram, for instance.

And keep in mind, if you choose the T8 hybrid, the boot size is a little compromised by battery packaging, with 390 litres.

Price and features

Mercedes-Benz C-Class8/10

The range kicks off with the C 200 and its C 220 d diesel siblings, then steps up to the C 300. Prices for these grades have increased by $1500 in this update but you’re being given more features. Above the C 300 live Mercedes-AMG’s wild animals – the C 43 and C 63 S.

The C 200 Sedan now lists for $63,400 (plus on-road costs), and if you want the Estate version add another $2500, and an extra $4500 for the Coupe, while the Cabriolet is $25,000 more at $88,400.

The C 220 d Sedan lists for $64,900 and the only other form it comes in is the Estate for $67,400.

The C 300 Sedan lists for $71,400, the Estate is $73,900, the Coupe is $84,900 and the Cabriolet is $101,900.

The C 43 Sedan lists for $107,900, while the Estate is $110,400, the Coupe is $111,900 and Cabriolet is $124,900.

The C 63 S Sedan lists for $159,900, however, prices for other body styles have not yet been announced.

So, about all the stuff you’re receiving in return for the price increase – a 10.25-inch display screen replaces the smaller one in the previous car and it’s standard across the range. Don’t stab and poke at it like I did with my finger for hours, because it’s not a touchscreen.

Also new is the 12.3-inch fully digital instrument cluster, and it’s standard on all grades, too. Apple CarPlay and Android Auto come on all C-Class cars.

Other standard features, starting with the C 200 and C 220 d, include 'Artico' upholstery, which is a synthetic attempt at leather, a reversing camera, shifting paddles, dual-zone climate control, aluminium roof rails on the Estate, LED headlights, 64-colour ambient lighting and 18-inch alloy wheels.

The C 300 has the C 200’s features and adds leather upholstery, privacy glass (coupe only), proximity key and 19-inch alloys. The C 300 also gains the 'Driving Assistance Package' which I’ll tell you all about in the safety section below.

The C 43 picks up the C 300’s equipment and adds an enormous list of its own gear including a new AMG steering wheel, brushed stainless steel pedals, Burmester 13-speaker stereo, heated sports front seats, head-up display, wireless charging, intelligent LED headlights, panoramic sunroof, black roof racks on the Estate, analogue clock and 19-inch AMG alloy wheels.

Metallic paintwork is also part of the C 43’s standard features list which includes 'Obsidian Black', 'Iridium Silver', 'Mojave Silver', 'Cavansite Blue', 'Emerald Green' and 'Brilliant Blue', but you’ll have to pay for 'Hyacinth Red', which is a sort of candy apple red. Non-cost colours for the lower grades are non-metallic black and 'Polar White' non-metallic.

The C 63 S adds to the C 43’s equipment list with its own AMG steering wheel, illuminated door sills, digital TV tuner, nappa leather upholstery, an electronic rear differential lock, 19-inch alloys in matte black with high-sheen rim, plus high-performance brakes with red calipers.


Volvo S609/10

The S60 sedan range is attractively priced, with entry level variants undercutting some of the big name competitors. 

The starting point is the S60 T5 Momentum, which is priced at $54,990 plus on-road costs. It has 17-inch alloy wheels, LED headlights and tail-lights, a 9.0-inch multimedia touchscreen supporting Apple CarPlay and Android Auto as well as DAB+ digital radio, keyless entry, auto dimming rear vision mirror, auto dimming and auto folding wing-mirrors, dual-zone climate control and real leather trim on the seats and steering wheel. 

The next model up the range is the T5 Inscription, which lists at $60,990. It adds plenty of additional gear, with 19-inch alloy wheels, directional LED headlights, four-zone climate control, a head-up display, a 360-degree parking camera, auto-parking assist, wood interior highlights, ambient lighting, heated front seats with cushion extensions, and a 230-volt power outlet in the rear console.

Stepping up to the T5 R-Design gets you more grunt (info in the engine section below), and there are two options available - the T5 petrol ($64,990) or the T8 plug-in hybrid ($85,990).

Extra equipment for R-Design variants includes ‘Polestar optimisation’ (a bespoke suspension tune from Volvo’s performance division), 19-inch alloys with a unique look, a sporty exterior and interior design pack with R-Design sports leather seats, paddle-shifters on the steering wheel, and mesh metal interior finishes.

There are some packs available, including the Lifestyle Pack (with panoramic sunroof, rear window blind and a 14-speaker Harman Kardon stereo), the Premium Pack (panoramic sunroof, rear blind and a 15-speaker Bowers and Wilkins stereo), and the Luxury Pack R-Design (nappa leather trim, blonde head-lining, power adjustable side bolsters, front massage seats, heated rear seat, heated steering wheel).

Engine & trans

Mercedes-Benz C-Class9/10

The previous C 200’s 2.0-litre 135kW/300Nm four-cylinder petrol engine has been swapped for a 135kW/280Nm 1.5-litre four-cylinder turbo-petrol with what Benz calls a ‘mild hybrid’ function.

This isn’t a hybrid with an electric motor driving the wheels, it’s an electrical system which is able to provide an additional 10kW/160Nm when accelerating. Known as the 'EQ Boost', the system also allows the C 200 to coast at a constant speed if the driver takes their foot off the accelerator. The battery is then re-charged when braking.

The C 220 d offers a diesel alternative and its new 2.0-litre engine now makes 18kW more power at 143kW and the same 400Nm of torque.

The C 300’s 2.0-litre turbo four has had a 10kW increase, taking power to 190kW, while peak torque is still 370Nm.

Also getting a power bump is the C 43 and its 3.0-litre V6 petrol is now good for 287kW (up from 270kW) while torque stays at 520Nm. The C43 uses Mercedes-Benz’s '4Matic' all-wheel drive system, while every other grade, including the C 63 S, is rear-wheel drive.

The C 63 S still makes an impressive 375kW and 700Nm.

The C 200, C 220 d, C 300 and C 43 all use the same nine-speed automatic transmission, while the C 63 S uses a ‘AMG Speedshift 9G’ which is a nine-speed dual-clutch auto.


Volvo S608/10

All of the Volvo S60 models use petrol as part of their propulsion method - there is no diesel version this time around - but there are a few details when it comes to the petrol engines used in the range.

The T5 engine is a 2.0-litre four-cylinder turbo motor. But there are two states of tune offered here. 

The Momentum and Inscription get the lower state of tune - with 187kW of power (at 5500pm) and 350Nm of torque (1800-4800rpm) - and it uses an eight-speed automatic with permanent all-wheel drive (AWD). This powertrain’s claimed 0-100km/h sprint time is 6.4 seconds.

The R-Design model takes a higher tune of T5 engine - with 192kW of power (at 5700rpm) and 400Nm of torque (1800-4800rpm). Still eight-speed auto, still AWD, and a little quicker - 0-100km/h in 6.3sec. 

At the top of the range there’s the T8 plug-in hybrid drivetrain, which also uses a 2.0-litre four-cylinder turbo engine (246kW/430Nm) and pairs it to an electric motor with 65kW/240Nm. The combined outputs for this hybrid drivetrain equate to a phenomenal 311kW and 680Nm, and that makes its 0-100km/h time of 4.3sec all the more believable. 

And then there’s the fuel consumption…

Fuel consumption

Mercedes-Benz C-Class8/10

Fuel consumption obviously depends on the engine, but did you know the body type also affects mileage?

Mercedes-Benz says the C 200 Sedan uses 6.4L/100km over a combination of open and urban roads. The trip computer in our C 200 Sedan recorded 7.1L/100km after 254km of mainly country roads.

The C 200 Estate according to Mercedes-Benz will need 6.5L/100km, the C 200 Coupe uses 6.4L/100km and the C 200 Cabriolet will need 6.8L/100km.

The C 220 d Sedan is frugal with diesel fuel consumption being 4.7L/100km, while the Estate version needs 4.8L/100km.

Mercedes-Benz is yet to announce the C300’s fuel consumption figures.

The Mercedes-AMG cars are the thirstiest with the C 43 Sedan using 9.4L/100km, and the Estate will use 9.6L/100km. After 286km of country roads the trip computer in our C 43 Estate was reporting an average consumption of 10.3L/100km. The Coupe economy is 9.5L/100km and the Cabriolet needs 10.0L/100km.
 
The C 63 S Sedan puts it away at the rate of 10.4L/100km, and the Estate’s usage is 10.7L/100km, while the Coupe and Cabriolet’s fuel efficiency is yet to be announced.


Volvo S60

The official combined fuel consumption of the S60 varies depending on the powertrain.

The T5 models - Momentum, Inscription and R-Design - all use a claimed 7.3 litres per 100 kilometres, which on the surface appears a little high for a vehicle in this segment.

But there’s a great evener in the T8 R-Design, which uses a claimed 2.0L/100km - now, that’s because it has an electric motor that can allow you to drive without petrol for up to 50 kilometres.

Driving

Mercedes-Benz C-Class8/10

The Australian C-Class launch gave us the opportunity to drive the C 200 Sedan and C 43 Estate on a test route stretching from Melbourne's Tullamarine airport, roughly 300km north to Milawa in Victoria’s alpine region and back, with the conditions being dry and cool.

I knew the C 43 would be ridiculously fun, but you can’t eat your dessert first, right? So, I started in the C 200, which is far from just meat and three veg – it’s refined and enjoyable to drive.

Steering is well weighted and accurate, offering a better sense of connection to the road compared to some of its prestige rivals. The steering wheel itself felt good to hold, too – and this is on the base car.

The test car wasn’t without its options though and it did have the 'Dynamic Body Control Suspension' with its Comfort mode softening the dampers for a more compliant ride and the Sport setting for better handling.

And that ride was comfortable. The only disturbance to the serenity (we did go through Bonnie Doon) was a bit of wind noise created by what sounded like the wing mirrors.

Apart from that, the experience was serene – those seats up front are comfortable and supportive even after hours, the vision all-around is excellent and then there’s the engine, which is perfectly adequate.

Okay, 1.5 litres sounds small but the output is almost the same as the previous 2.0-litre and the 48 Volt EQ Boost hybrid system does provide just enough of a kick to get you away from the traffic lights or overtake without any discernible lag.

The hybrid system's coasting function is excellent – take your foot off the accelerator and your revs drop to zero but the car will maintain its speed. When you brake the battery is recharged so you’ll have the extra grunt again when you need it.

Now for dessert. Just idling the C 43 sounds sedate, but that’s with the exhaust note and engine in the Comfort setting. It means you can pull into your street at night or start it up early in the morning without waking the up the entire neighbourhood.

Or, to hell with them, the people next door are jerks anyway: put it in Sport and the twin-turbo petrol V6 snarls and crackles as you shift through the gears. It’s not as vicious as the V8 C 63 S, but that’s the appeal of the C 43 – it’s a milder form of wild that’s easier to live with, but still so much fun.

The back roads from Milawa to Mansfield were a great testing ground for the C 43 Estate with their hill-climbing bends and downward forest runs. Merc AMG claims the C 43 can accelerate from 0-100km/h in 4.7s, and while that’s more than half-a-second behind the C 63 S, it’s still plenty quick.

With fantastic turn-in, all-wheel drive offering superb traction and great grip from the Continental ContiSportContact rubber (225/40 R19s front, 255/35 R19 at the back), a smooth-shifting nine-speed, impressive brakes and that turbo V6 which pulled the car heroically out of corners, it was hard not to grin like an idiot.

Only my mouth hurt afterwards, not my body. There’s a line you’re not going to read in any other car review. Some sports cars have a ride so firm, and seats so hard, and driving positions with hip points so low, that I almost have to leave the vehicle on all fours.

But only my face hurt from smiling so much – you could pilot a car like the C 43 until it ran out of fuel from a full tank and still feel comfortable – which is almost what we did. How much fuel did it use? Keep reading to find out.


Volvo S608/10

The Volvo S60 is a really nice car to drive. 

That might seem a little lacking in terms of descriptive wording, but ‘really nice’ sums it up so well. 

We mainly spent our time in the sporty T5 R-Design, which is impressively quick when you engage Polestar mode, but never leaves you feeling like you’re at the ragged edge. In normal driving, with Normal mode engaged, the engine response is more measured, yet still sprightly. 

You can feel the difference between the R-Design version with the T5 engine and the non R-Design models, which run a 5kW/50Nm deficit. Those models offer better than adequate grunt, and you might find you don’t really need the extra punch.

The R-Design’s engine is smooth and revs freely, and the transmission is a smart thing, too, shifting almost imperceptibly and never really setting a foot wrong in terms of gear selection. The S60’s all-wheel drive system allows easy progress and plenty of traction, while the R-Design’s 19-inch wheels with Continental tyres offer heaps of grip. 

The steering isn’t as engaging as in some other luxury mid-size models - it’s not quite as much a point-and-shoot weapon as a BMW 3 Series, for instance - but the steering wheel is easy to turn at low speeds, offers decent response at higher speeds, though it’s not overly engaging if you’re an enthusiastic driver.

And the ride is mostly quite comfortable, though sharp edges at lower speeds can upset things - that comes down to the 19-inch wheels. The T5 R-Design model we drove is fitted with Volvo’s Four-C (four corner) adaptive suspension, and in Normal mode there was slightly less stiffness over patchy sections of road, while the Polestar Mode made things a little more aggressive. The other models in the range have non-adaptive suspension. The S60 T8 R-Design we drove at launch was a little less comfortable, feeling a bit more easily upset by bumpy sections of road - it is considerably heavier, and it also misses out on the adaptive suspension.

The cornering stability from the suspension is impressive, with very little body roll through faster corners, but just be mindful that a Momentum - which has 17-inch wheels - could be a better pick if you often drive on rougher roads with varied surfaces.

Safety

Mercedes-Benz C-Class8/10

The C-Class was awarded the maximum five-star ANCAP rating when it was tested in 2014. The base grade C 200 is fitted with nine airbags, AEB which works most effectively at lower speeds, and blind spot warning.

Stepping up to the C 300 brings the 'Driving Assistance package' which adds a more sophisticated AEB with cross traffic function and evasive steering, plus lane keeping assistance.

No spare tyres here. The C 200, C 220 d and C 300 all come with run-flat tyres, while the Mercedes-AMG grades have a puncture repair kit.

For child seats, you’ll find two ISOFIX points and three top tethers across the back row of the Sedan and Estates, while the Cabriolet and Coupe have two ISOFIX points in the back.

There are also two hi-viz vests in the cargo area and, yes, you do get a warning triangle, too.


Volvo S609/10

Volvo is synonymous with safety, so there’s no surprise that the S60 (and V60) scored the maximum five star Euro NCAP crash test rating when tested in 2018. They haven’t been put through the ANCAP ringer yet, but a maximum five-star score is a given.

Standard safety equipment for all S60 models includes auto emergency braking (AEB) with pedestrian and cyclist detection, rear AEB, lane keeping assist with lane departure warning, blind spot monitoring with steering assist, rear cross-traffic alert, adaptive cruise control, and a reversing camera with front and rear parking sensors (plus 360-degree surround view standard on all but Momentum grades).

There are six airbags (dual front, front side, full-length curtain), plus there are dual ISOFIX child seat anchor points and three top-tether restraints, too.

Ownership

Mercedes-Benz C-Class7/10

The C-Class is covered by Mercedes-Benz’s three-year/unlimited kilometre warranty. We’re keen to see Mercedes-Benz move to longer warranty periods as is becoming the norm with mainstream brands, many of which are offering five year coverage.

Servicing is recommended at 25,000km/12-month intervals for the regular C-Class cars and the C 43. The C 63 S needs servicing every 20,000km or annually.

It’s great to see Mercedes-Benz offers capped price servicing. For example, the C 200 will cost you $396 at its first service, the second is $792 and the third is also $792.


Volvo S607/10

Volvo covers its models with the equivalent of the ‘standard’ level of cover in the luxury segment - three years/unlimited kilometres. It will also back its cars with the same cover for roadside assist for the duration of the new car warranty. That doesn't move the game on.

Servicing is due every 12 months or 15,000km, and customers can now purchase a three-year/45,000km inclusive service plan for about $1600 - which is considerably more affordable than the previous service plans. Volvo has made this change based on the feedback of customers and reviewers (and because the other brands in the market offered more aggressive plans), so that's a plus.