What's the difference?
Australia loves Mazda.
We have all sorts of Mazdas. Big ones, small ones, relatively affordable ones, expensive ones, but one which stands above the rest is the CX-5.
That's because this mid-sizer does a lot of the heavy lifting for the Japanese brand, keeping it in the fight against titans like Toyota in the sales charts.
If you're ready to feel old, this second-generation version of the CX-5 with its eye-catching design is now a whopping seven years old, although it has been tweaked recently in 2022 to bring a few updates, as well as the addition of the variant we're looking at here, the Touring Active.
So, the question we're wrestling with is whether this car's continued massive popularity is still warranted.
Is this still one of the best mid-size SUVs you can buy for your family, or should you be considering more recently arrived alternatives?
Things are going well for Subaru. In the first half of 2023, all of its models in Australia are outselling their figures for the same time last year by hundreds, some even by thousands.
Except for one model, the XV. In fact, sales have plummeted! So what happened to it? It was one of the brand’s top sellers, right?
Well, it’s still here, but now it’s called Crosstrek in Australia as it already is in the rest of the world. And maybe we lied a little - it’s selling very well. In June 2023 it outsold the Forester and Outback, both well established models in Subaru’s local history.
But the name isn’t all that’s new, because this Impreza-spinoff SUV now comes as a hybrid - available here as the Crosstrek Hybrid S.
Traditionally, Subaru has been pretty… traditional. So, will a step towards the future - electrification, that is - help or hinder the Crosstrek’s rise to mass popularity?
Despite being far from the most modern option on the market, I'm surprised to see how well the CX-5 is holding up, particularly compared to more recently launched rivals when it comes to driving dynamics and cabin ambiance.
In fact, this car still feels so up to the task it's hard to believe Mazda is already moving its styling upwards and onwards with spiritual successors on the way like the CX-50 and CX-60.
For now, it's hard to go wrong in the CX-5 range, and actually, the Touring Active is the value pick of the bunch if you're willing to do away with certain small luxuries which this design feels like it should have.
It’s not perfect, in fact, the Crosstrek has a few factors that would probably turn off groups of buyers at a time, but Subaru knows its audience isn’t ‘everyone’.
Subaru customers aren’t trying to get their fuel efficiency below 4.5L/100km, nor find the car with the most luxurious interior. They’re looking for a practical Jack or Jill of all trades, which the Crosstrek does rather well for its segment.
Few small SUVs are as agreeable on rough and unsealed roads without sacrificing suburban comfort, while its features list is practical and provides plenty for the money.
Unfortunately, the hybrid system is a little underwhelming, and if it’s the main draw of the Crosstrek for you, it could be worth considering the less expensive ($38,590) Hybrid L or even a hybrid rival like the Toyota Corolla Cross or Mitsubishi Eclipse Cross.
If the all-round ability of the Crosstrek is the draw, however, the non-hybrid L is still an excellent offering and doesn’t use a lot more fuel than the Hybrid - plus it’s several grand cheaper at $41,490.
The Crosstrek is great for active people who need a bit of flexibility in one car but for the vast majority, the hybrid probably isn’t the sweet spot in the range. However, that won’t hinder the Crosstrek as an overall model, its popularity is already proven, and the option of a Hybrid puts Subaru a little closer to the eventual necessity of electrification.
What has always sold the CX-5 is its understated but upmarket-looking design. Even after all these years it oozes cool with its big trend-setting and deeply three-dimensional honeycomb grille, tasteful chrome highlights, and sleek light fittings, which of course are all elements now emulated by other brands.
The recent update brought with it new shapely LED lights front and rear, a tweaked face, new wheel designs and some updated features for the interior.
Meanwhile, this Touring Active grade scores some bright green touches inside and out, as well as additional silver trim pieces and gunmetal wheels.
Inside it's still hard to believe Mazda manages to make a car look and feel this good at the price. It's not hard to imagine someone test driving a Toyota RAV4 and subsequently being blown away by the premium look and feel of the CX-5.
The Lego brick neon green highlights in the interior of the Touring active, which form part of the vent surrounds and work their way into the seat trim, bring an unusually youthful flair to the usually serious Mazda cabin, but they won't be for everyone.
Other highlights include a tasteful smattering of silver trim, a blend of soft-touch materials in the dash and doors, and a more subtle approach to multimedia than many other brands, with low-set screens far from the driver.
Perhaps unsurprisingly, the new Crosstrek looks an awful lot like its a development of the Subaru XV.
Which, given the latter’s popularity, is a very good thing.
While there are a lot of similarities, especially when it comes to some of the more rugged elements, the Crosstrek still manages to look quite new.
It’s rugged without having too many ‘busy’ design elements and it even looks at home in inner-city suburbs.
Of course, its raised body and cladding are mostly for practical reasons, but it gives the small SUV an adventurous aesthetic that separates it from city-focused rivals.
As essentially a high-riding development of the Impreza hatch, its size and proportions also make it look more like a ‘big car’ than a small SUV.
As one of Australia's most popular mid-size SUVs, you'd hope the CX-5 is up to family duties, and the good news is it mostly aces the brief.
Up front, there's plenty of room for adults, with a good amount of adjustability, and great visibility despite a relatively high belt-line and dash.
The seats in this Touring Active grade are manual adjust only, which may be a downside for some, while the blended seat trim of ‘Maztex' synthetic leather and suede isn't my preference.
I'm more in favour of a basic cloth seat, which will be much easier to clean and will probably wear better, or the lovely real leather seats which appear on higher grades.
Nicely-sized bottle holders appear in the doors and centre console, and the latest update also brings a wireless charger under the climate unit, to match the wireless phone mirroring.
On the topic of phone mirroring, Mazda has taken the commitment to dial-operated systems to a fault.
The multimedia screen, perched atop the dash, is not a touch unit, and is instead operated only with the centre dial.
This dial is fine for operating Mazda's relatively straightforward software, but is downright clumsy when it comes to flicking through menus on Apple CarPlay, in particular.
Still, I appreciate the very straightforward climate panel, which consists of physical buttons and dials for all of its controls. Far preferable to the trendy touch panel, or worse, multimedia-screen interfaces on some rivals.
The rear doors open nice and wide, making it easy to fit child seats, and room back there is more than sufficient for adults in the outer two rear seats, as well.
I had plenty of legroom and headroom behind my own driving position at 182cm tall.
The quality trims continue in the doors, and there's a large bottle holder in each one, alongside a further two in the drop-down armrest.
Interestingly, this part also has a flip-open tray with two USB 2.0 connectors, a tidy way to get power to the rear passengers, but one which can't be used if the middle seat is occupied.
There are no additional outlets on the back of the centre console, although there is a set of air vents back there.
The boot measures in at 438 litres, which is not on the larger end for the mid-size SUV space, and may cause some families to run into issues, particularly if they need to carry a pram on top of regular luggage.
As it is though, it fit our CarsGuide demo luggage set with minimal room to spare. There is a space-saver spare wheel under the floor.
Practicality is pretty much a staple of Subaru as a brand, so it should be a huge surprise that it feels that way from the driver’s seat.
The interior doesn’t look futuristic, but it does look functional.
For example, even though the centre of the dash is all screen - and we love buttons for climate controls around here - the controls for air conditioning and temperature are at least always present on the screen, no sub-menus needed.
The phone charger is large enough for even very tall phones (looking at you, Samsung Galaxy S20 Ultra, pictured), and it’s out of the way to minimise extra digital distraction.
The steering wheel’s buttons, while many, are all clear and simple, as is the iPad-like icon layout on the multimedia screen.
Storage in the front is miles ahead of the rear seats, a large central bin with two cupholders, a big glove box, and decent space for water bottles in the door cards. In the rear, two central cupholders in the armrest and a small space in the door.
But there is a decent amount of space for an adult to sit in the rear, even if the sides of the roof are a little close to the head. It’s a little like the front, where the seats are supportive and easy to adjust to a comfortable position.
Further back, the boot space is a relatively small 315 litres, though its slightly larger than the 291L the petrol versions come with - that extra space likely swallowed by a spare tyre in the petrol versions, as opposed to the smaller batteries taking up some space in the hybrids.
Since it arrived Down Under in 2022, the updated CX-5, thanks in large part to its ongoing popularity, is available in a long list of confusingly labelled variants.
To be precise, there are now 11 different versions of this SUV, two basic front-wheel drive variants, and nine all-wheel drive models with three different engine options.
Confused? Me too. To cut to the chase with the Touring Active, though, it's the third cheapest all-wheel drive version, featuring the least powerful of the three engine options.
For roughly the same money you can get into a base model Toyota RAV4 GX all-wheel drive hybrid, or mid-grade all-wheel drive versions of the Hyundai Tucson (Elite) or Kia Sportage (SX+), although I would argue none of those options have quite the visual appeal of our Mazda.
Standard equipment on the Touring Active grade includes 17-inch gunmetal alloy wheels, ‘Maztex' synthetic leather and suede interior trim, a new-for-the-update 10.25-inch multimedia screen with dial control (more on that later), a semi-digital instrument cluster, updated navigation system, and wireless phone charging to match the wireless Apple CarPlay and Android Auto.
There's also dual-zone climate, and re-designed LED light fittings front and rear.
Despite the swish look, there are things missing here. For example, my partner was surprised the seats were manually adjusted in a car which looks this nice inside, and I have to agree.
Plus, you have to spend significantly more to get into a version with the turbocharged engine. There's also no sunroof at this grade, nor is there a powered tailgate.
When you’re wearing a hybrid badge and you’re up against veterans in the field like Toyota with the Corolla Cross, you want to make sure you’re offering up something substantial.
At $45,090, before on-road costs, the Hybrid S tops the range and comes with a features list that screams it from the rooftops. Or the mountaintops. Or at least as far as the gravel tracks will take you towards the mountaintop.
From the outside, 18-inch wheels are the first indicator for the ‘S’ grade - note that hybrids don’t come with spare wheels, just repair kits - as well as body coloured door handles and black plastic trim and cladding, aside from the gloss mirror caps.
The door mirrors are heated and fold away when parked, while up top there’s a sunroof flanked by roof rails, with a styled spoiler at the rear.
Interestingly, there’s no power tailgate.
LED DRLs and headlights are automatic and are aided by steering responsive active cornering lamps, while the wipers are auto rain-sensing.
Inside, dual-zone climate control and heated front seats (the driver’s is eight-way power adjustable) for the cold - all seats are leather accented - while the steering wheel and shifter are also leather-wrapped.
Tech is covered off by the usual 11.6-inch portrait touchscreen centrepiece, with sat-nav, AM/FM and digital radio, wireless Android Auto and Apple CarPlay, USB-A and USB-C plugs (in the rear, too), a wireless phone charger, and a 10-speaker Harman Kardon sound system over the usual six-speaker set-up. There’s even an auxiliary audio input.
The driver display is a small 4.2-inch unit flanked by physical dials.
For such a contemporary looking car, things feel a little dated when it comes to engine tech.
Rather than employing a fancy hybrid or downsized turbo unit with a tricky transmission, Mazda relies on a regular 2.5-litre four-cylinder engine, mated to a traditional six-speed torque converter automatic transmission.
The engine produces 140kW/252Nm, hardly on the high end for the segment, and it needs to drive all four wheels.
If this doesn't sound like enough punch for you, there's also a 2.2-litre four-cylinder diesel engine (140kW/450Nm) available on the Touring Active grade, but it carries a roughly $3000 premium.
This is perhaps the part of the review you’re most interested in - as well as the following sections on efficiency and maybe driving - if the ‘Hybrid’ part of the Crosstrek Hybrid S’ name brought you here.
Like its design and interior, the engine will be familiar to anyone who has owned or driven a relatively recent Subaru - a 2.0-litre flat-four petrol engine good for 110kW/196Nm - which means it makes a little less than the standard petrol variant’s 115kW.
However, the electric motor is capable of its own 12kW/66Nm outputs, though Subaru doesn’t supply a claimed total maximum for the whole powertrain.
Drive is transferred to all four wheels - it is a Subaru after all - via a seven-step continuously variable transmission (CVT).
As you'd imagine, a 2.5-litre engine with no electrical or turbocharged assistance can punish you at the fuel pump.
While the hybrid RAV4 has managed to bring fuel efficiency as low as 4.8L/100km to the mid-size SUV space, our Mazda has a comparatively high official combined efficiency of 7.4L/100km.
After 400km of driving in real-world suburban conditions, my test car consumed 9.0L/100km, decidedly higher again.
Thankfully, the CX-5's relatively low-tech engine is capable of consuming entry-level 91 unleaded. It is only compliant with Euro 5 emissions standards, and has a 58-litre fuel tank.
Using the official economy figure, driving range comes in at just over 780km.
Subaru claims the Crosstrek Hybrid will sip 6.5L/100km on the combined cycle, which isn’t enough to blow anyone away, even when you take into account the extra fuel needed for permanent all-wheel drive. The AWD Corolla Cross Hybrid comes with a claimed 4.4L/100km.
Compare this to the 8.5L/100km reading the Crosstrek returned after our time with the car, mostly with a (somewhat unkind) mix of inner-city and semi-rural backroad driving, and it’s clear the Crosstrek isn’t one of the most frugal cars in its class.
More highway driving would certainly have lowered the figure - we’ve achieved 8.0-litres on previous testing with a non-hybrid Crosstrek - but perhaps being top of the charts for efficiency isn’t necessarily what Subaru buyers are looking for.
Of course, the Crosstrek Hybrid S employs a couple of features to avoid using fuel where it can be avoided, such as auto stop-start and its (relatively mild) electric system taking over when mostly coasting or the engine isn’t required.
If you've driven any Mazda in the last decade or so, this latest CX-5 won't throw up any surprises. The drive experience adheres to the sporty, firm and purposeful ethos which Mazda has cultivated over a long period of time.
This is defined by nice accurate steering, an overall light and springy feel for the car, and a firm ride.
While the engine has to push harder than some in this class to move along its mid-size bulk and the demands of all-wheel drive, it's still a comparatively fun family SUV to drive.
Especially when compared with the comfortable-but-tame RAV4, and perhaps overly tech-y turbocharged dual-clutch versions of the Tucson and Sportage.
In this way, the Mazda's old-sounding powertrain may be an advantage. In particular, the six-speed automatic transmission is smooth and predictable, great for family buyers and won't throw up any surprises, particularly for those coming out of older vehicles equipped with similar components.
For its most recent CX-5 update, Mazda has tweaked the suspension further, which has thankfully gone a long way to taking the edge off the once too-hard ride.
It's still a firm and reactive SUV, though, amongst the more entertaining to drive in the segment.
Two things stand out after a short stint behind the wheel of the Crosstrek Hybrid, and both become more cemented over time.
The first is that the ‘Hybrid’ part of the ‘Crosstrek Hybrid S’ isn’t quite as prominent in its real-world impact as it is in its name.
The 110kW engine doesn’t feel like it’s being massively helped along by any electric assistance, and the electric motor is very rarely doing the work by itself, as you’d find in any hybrid from Toyota or Honda.
That’s a shame, because the Crosstrek could do with a little extra oomph, if not for getting up to speed then for avoiding thrashy engine sounds under acceleration.
The CVT, while not necessarily detrimental to its performance, doesn’t help with that.
But balancing that out is a chassis and platform that’s engaging and predictable - and that’s predictable as a good thing - making the Crosstrek pleasant to pilot.
Its controls like steering and braking are nicely weighted for low speeds, commuting, and for more spirited driving, while the suspension and chassis handles surfaces from smooth suburban roads, to city tram tracks, to unsealed roads with ease, soaking up bumps and shakes nicely.
If you’re noticing a theme in this review, it’s that Subaru doesn’t seem to be chasing any ‘best at’ metrics in favour of giving the Crosstrek the ability to do a range of different driving and being at least satisfactory in any given area.
There are no optional pieces of safety equipment in the CX-5 range, and thankfully the active systems are minimally invasive for the driver, too, letting the drive experience shine further.
Standard equipment includes auto emergency braking (works high speed going forward, and low speed in reverse), lane keep assist with lane departure warning, blind spot monitoring with rear-cross traffic alert, traffic sign recognition, as well as adaptive cruise control and front and rear parking sensors.
As a bonus, there's a nice high-def reversing camera, although you'll have to spend more for the 360-degree version, and a tyre pressure monitoring sensor, too.
The CX-5 has five airbags, dual ISOFIX and three top-tether mounting points across the rear row, and maintains a maximum five-star ANCAP safety rating from when this generation launched back in 2017.
As the range-topper, the Subaru Hybrid S comes with the lot in terms of safety.
And even though it hasn’t been tested by ANCAP yet, it’d be a shock if its score was anything less than the maximum five stars.
It’s what the XV scored in 2017, and the brand hasn’t missed out on full marks since the Impreza and Foresters of the early 2000s.
Nine airbags include dual front, dual front side, dual curtain, driver's knee, far side, and front passenger seat cushion airbags, plus Subaru’s 'EyeSight' safety suite does the work in crash prevention.
On top of the standard safety features you’d expect from any new car like electronic stability control and ABS, there’s a ‘Pedestrian alert system’, emergency lane keep assist with departure warning and prevention, a ‘Driver Monitoring System’ that includes drowsiness and distraction warnings, sensors and monitors for blind spots and rear cross-traffic, and of course parking sensors.
Some less common features of EyeSight include ‘Lead Vehicle Start Alert’, ‘Pre-Collision Braking System’, ‘Pre-Collision Throttle Management’, ‘Intelligent Speed Limiter’ as well as ‘Speed Sign Recognition’ and ‘Brake Light Recognition’.
Specific to the S, is a surround-view parking camera, high beam assist, plus front- and side-view monitors to help avoid kerbing wheels or bumping towbars.
It’s all fairly well implemented in the Crosstrek, though some of its chimes can be a bit much - the driver distraction alert can mistake a quick climate control change at the lights for a proper lapse of focus, while an alert for approaching speed and red light cameras comes without any indication of what the noise is for.
Mazda keeps things simple here with five years of warranty, five years of roadside assist, and a five-year capped price service program.
For the latest update, the service intervals have been pushed out from 10,000km to 15,000km and 12 months, and the average cost works out to be $423 per year for the 2.5-litre petrol engine option as tested.
This is not the cheapest servicing in the segment, but it's not unusually expensive, either.
The Crosstrek is covered by Subaru’s five-year/unlimited kilometre warranty, with servicing intervals coming up every 12 months or 15,000km under Subaru’s five-year capped-price servicing.
Subaru also adds 12 months of free roadside assistance.
This is all fairly standard in the industry, though some brands like Kia and MG offer seven-year warranties, or there’s Mitsubishi with a 10-year warranty (even if it requires certain conditions to be met during the decade).