What's the difference?
The current generation Mahindra PikUp has been with us since 2007, which is a long time given major players in this market tend to introduce a new generation every decade, or close to it.
However, with Mahindra reportedly developing an all-new ute, based on the underpinnings of its latest Scorpio SUV, the budget-priced PikUp is destined for retirement within a few years.
Better late than never, the latest MY23 version of the S11 dual-cab has for the first time been equipped with an automatic, which is sure to increase buyer appeal in a market in which self-shifting transmissions rule.
We recently revisited this Indian-built dual cab to see how it measures up for tradies in such a competitive market.
This idea hasn’t always worked out too well. Take a parcel-van (in this case the Ford Transit Custom) strip out the rubber matting and cargo barrier and bolt six or seven seats into what was the load area. Sure, the original vehicle to use this concept, the Volkswagen Kombi way back in the 1950s, got away with it, possibly because there wasn’t anything better around.
Ford has plenty of history with this notion, too. The first Transit of 1965 was also available as a mini-bus, but worked okay because the Transit itself was such a car-like departure from the commercial-vehicle norm.
Things didn’t go so well for Ford in the early 1980s, however, when the Econovan-badged parcel van it shared with Mazda (the E2200) was fitted with eight seats, given some fuzzy velour trim and dubbed the Spectron. And it was dreadful. In fact, so bad, that it made the contemporaneous Mitsubishi Nimbus and the even more forgettable Nissan Prairie seem like vastly superior alternatives to the job of moving people. Only because they were.
Early versions of the Spectron retained the Econovan’s crude suspension, wheezy (and fragile) little engines and even the tiny dual rear wheels that entirely deprived the vehicle of any traction. In fact, dreadful doesn’t even cover it.
So you can see why Ford might be a bit antsy about me referring to the new Tourneo (a badge that has been around in Europe for decades) as a Transit Custom with extra seats and windows. Yet that kind of sums it up (up to a point, anyway). Luckily, the Transit Custom itself is a pretty sorted thing these days, so maybe Ford has nothing to worry about. Maybe…
Its sub-$40K pricing undercuts the cheapest Ford Ranger or Toyota HiLux 4x4 equivalents by $10-15K and it’s backed by a decent warranty and 60-strong dealer network (mostly regional). It’s also largely absent from the federal government’s vehicle-recall listings, which suggests solid build quality.
However, it’s also short on safety, has relatively high servicing costs and numerous design quirks. Fact is, such low pricing comes with compromises, so, if you can learn to live with those, this sturdy and willing auto-equipped workhorse could represent good value for those shopping on a budget.
There’s absolutely no doubt that the van-based people-mover has some distinct advantages over a three-row SUV. The rear seat is bigger, access to it is far better and there’s more luggage space even when all eight seats are occupied. But the Tourneo goes a step or two further with the sliding, swivelling seats that make it one of the most practical and flexible interiors on the market.
True, the driving experience is a bit alien at first, but it’s a case of different, rather than worse. Meantime, the ride is excellent and the performance and economy from the turbo-diesel driveline are both absolutely spot on for this vehicle’s intended purpose.
And perhaps that’s the metaphor for the whole thing: By not trying to be something it’s not, and concentrating on what it needs to do, the Tourneo emerges as a bit of a quiet achiever.
As we said earlier, this type of vehicle concept is never a sure-fire proposition. Parcel vans converted to passenger duties haven’t always worked out. This time, though, it’s different.
The PikUp has a 3040mm wheelbase and 5175mm length, 1820mm width and 1915mm height.
So, compared to a Ford Ranger XL equivalent, it’s 230mm shorter in wheelbase, 195mm shorter overall and 98mm narrower, so it’s relatively compact for a dual cab ute.
Built on a traditional ladder-frame chassis, its twin-wishbone front suspension uses torsion bars instead of the more common coil springs, while under the tail is a leaf-spring live rear axle. Brakes are front discs and rear drums.
With 210mm of ground clearance, its steep 34-degree approach angle is excellent but its 15-degree departure angle is less than half that figure, so it's prone to tail-dragging in the rough stuff.
And its bafflingly large 13.4-metre turning circle (kerb-to-kerb) demands numerous three-point turns.
The interior appears to have a good standard of finish and provides a visually-pleasing mix of black and grey surfaces with satin chrome highlights throughout. Driver controls are easy to see and operate and the front bucket seats are comfortable.
The rear bench seat is quite firm with good lumbar support, but it’s a squeeze for three adults given its relatively narrow width.
Even so, there’s adequate kneeroom and heaps of headroom even for tall adults, which is no doubt appreciated by hat-wearing farmers and tradies.
Perhaps the biggest revision of the successful Transit Custom formula needed to make the leap from FedEx to Brady Bunch has been to the rear suspension. Where the Transit uses a leaf-sprung arrangement, the Tourneo has switched to coil rear springs. These technically offer much greater ride comfort at the expense of some load-carrying ability. Which is fine, even if your kids are the bigger variety.
The move to powered sliding side doors is a welcome one, but I found out the hard way that the doors will still open a fraction if you push the button while still travelling at low speed. Not sure why that would be, but at least the buttons in question are up front in Adult-Land, not within reach of you-know-who.
The reality is, too, that the Tourneo is destined to run with the air-con on any time you have bodes in the back. That’s because – like a lot of van conversions – there’s no opening side windows beyond the tiny, hinged windows that open an equally tiny amount. This has more to do with the Transit’s basic structure than any desire to oxygen-deprive the young `uns, but as any parent knows, a supply of fresh air on the move is sometimes the only thing between a happy day out and a clean up in Aisle five.
With its 2115kg kerb weight and 3150kg GVM, the S11 PikUp offers a 1035kg payload rating so it’s a genuine one-tonner.
It’s also rated to tow up to 2500kg of braked trailer but given Mahindra doesn't publish a GCM rating (or how much it can legally carry and tow at the same time) we don’t know if it can retain its maximum payload while towing that weight.
Strangely, the load tub does not have any internal load-anchorage points. The only option for securing ropes or straps are external hooks, which are located along both upper sides of the tub and across the tailgate.
However, these would be ineffective in securing loads that are lower than the tub sides.
Front cabin storage is limited, as there are only narrow bins and no bottle holders in the front doors and you won’t find any cup/bottle holders or storage for small items in the dash, either. However, there is a single glove box and an overhead glasses holder.
The centre console has an open storage tray at the front and single cup and bottle holders in the centre, which are fine for one occupant but not two.
In contrast to the front doors, there are no bins in the base of each rear door, but they do get a large-bottle holder and what looks like a phone holder at mid-height.
There are also pockets on each front seat backrest, but the fold-down centre armrest does not have any cup/bottle holders.
The rear bench seat’s base cushion is fixed, so it can’t swing up and be stored vertically (like many dual cabs) if more internal cargo space is required.
However, it does at least provide some open storage space underneath for soft items like jackets etc.
Here’s where a vehicle like this stands or falls. Because if something like a Tourneo can’t cope with lots of people and their luggage in a single bound, then there’s really not much point to it, is there? I mean you’re not going to buy it for its sporty looks or supercar dynamics, so unless it works brilliantly as family transport, it’s kind of dead in the water. Fortunately Ford seems to have got it right. Mostly, anyway.
That starts up front where the two front seats feel like they’re metres apart. In reality, this huge gap forms a walk-through function for getting access to anything or anyone misbehaving in the second or third row of chairs. But you can’t help wondering what if… What if Ford had ditched the stubby centre console and added a third front-row seat? Wouldn’t a nine-seater be better than eight?
But the seats themselves are comfy and the high-and-mighty driving position gives plenty of vision in every direction. With one exception. And that is when you’re pulling out of a side street on to a main road and need to see what’s coming from the left. Depending on the angle you’re on, the fat frame of the pop-out side window (in the sliding door) becomes a blind spot, especially for taller drivers.
There’s nothing irretrievably wrong with the way the controls are laid out, but they will take some acclimatisation. That goes for the menu system on the touchscreen as well as the column-mounted shifter wand which is about the same size and shape (and in the same place) as a conventional indicator stalk. Tip the lever accidentally and you’ll wind up in neutral, wondering what just happened. The manual-shift mode is also fiddly to use and paddle sifters would be vastly better. Most won’t bother anyway.
The front cabin is home to a shallow lidded bin in the centre console, a deeper bin below that and a couple of charge points. There are also cup-holders in great spots up high in the corner of the dashboard, a shelf across the top of the dashboard and no less than two gloveboxes (the top one is pretty shallow) thanks to moving the passenger’s airbag into the roof lining. Both front doors also feature bins and storage nooks but there’s a fair bit of hard plastic on show, surely a legacy of the Tourneo’s parcel-van DNA.
The Tourneo’s party trick is the way both the second and third rows of seats can be slid to almost any point on a pair of tracks in the floor. The move is simply accomplished via a lever at the front or a rip-cord in the back of the seats, and all three centre-row seats can be moved individually (the third row is split 60:40). The upshot is that you can have all three rows bunched together for a large luggage space, or the rear row pushed right back to form a rear row with huge legroom. Don’t need all eight seats? How about a second row with the two outside chairs in place and the centre one folded forward to expose a work-surface with built-in cupholders.
But it gets even better, because individual seats can be removed to suit the weirdest of loads and the second-row seats even swivel 180-degrees to form a loungeroom on wheels. The kids will be begging you to take them for a drive in this thing.
The seats fold forward, but they don’t tumble. They don’t need to really, and they don’t fold into a bed either. But if you fancy camping in the Tourneo, you can remove both rows of rear seats for a huge flat floor.
The second row is home to storage bins in each sliding door (yes, a door on each side) a pop-put window that opens only about 40mm, temperature controls, air vents and reading lights. The third row, meantime, is not only easily accessed provided the second row isn’t slid all the way back (at which point you wouldn’t be using the third row anyway) but the good news is that the rearmost seat itself is basically three bucket seats with the same comfort levels (high) as the second row. There are also reading lights and a pair of phone pockets and cup-holders in the last row, too. Only the way the track system works and the shape of the seat base means that foot-room is limited to an extent.
With all three rows in place, but pushed as far forward as they can go, there’s a long load area of up to 725mm. But you can also push the second and third rows all the way back and have a cargo area 2622mm long behind the front seats. Maybe the van DNA is a good thing after all.
With all eight seats in place, there’s a minimum of 673 litres of luggage space which can be expanded all the way to a monster 4683 litres with the second and third rows removed.
There’s also a 12-volt power socket and a lighting system in the back, too, although while the side doors are automatic, the tailgate is manual. And you’ll need plenty of real estate to open it, too. Even tall folk will hit the button to open the tailgate, start the strut-assisted opening and then take a step or two back to allow the huge tailgate to rise without clobbering them. An automatic tailgate where you hit the button and run away to a safe distance would be much nicer.
Our S11 PikUp test vehicle is available only with a 2.2-litre four-cylinder turbo-diesel engine and new Aisin-sourced six-speed automatic, for a list price of $38,500, drive-away.
Our example is also equipped with a Mahindra genuine accessory winch-compatible steel bull-bar which adds $3500 (fitted).
The S11 comes standard with 16-inch alloy wheels and 245/75 R16 tyres with a matching spare.
There’s also LED daytime running lights and dusk-sensing halogen headlights with static bending (which automatically illuminates inside kerbs when cornering at night), front fog lights, rain-sensing wipers, side-steps, rear sports bar, load tub-liner, automatic rear diff-lock, reversing camera and more.
There’s fabric-trimmed seating for up to five occupants, with the front bucket seats equipped with unusual but welcome fold-down inboard armrests.
There’s also a USB port, two 12-volt outlets, centre console air-vents for rear passengers and a multimedia system controlled by a 7.0-inch touchscreen with multiple connectivity options, including links for Apple and Android devices.
Mahindra also offers a genuine accessories range, from towbars, nudge bars and bullbars to engine snorkels, wheel options and lots more.
If ever the Average Aussie family has been in the grip of a cost-of-living crisis, it’s right now. With that in mind, we’ve chosen the entry level version of the Tourneo, the Active, for this review. At $65,990 before on-road costs, it’s not exactly cheap, but does come in a full $5000 less than the Titanium X version.
And it is pretty well equipped. That starts with 17-inch alloy wheels, 13-inch touchscreen and 12-inch driver information screen, Bluetooth, full connectivity including wireless Apple CarPlay and Android Auto, wireless charging, 10-speaker stereo, tri-zone climate control, automatic wipers, heated front windscreen, keyless entry and start, 10-way powered driver’s seat, heated and cooled front seats, and a pretty nice artificial leather covering for some of the touch-points.
In a continuation of an industry-wide trend that we wish would stop, only white is considered a standard, no-cost paint colour. Every other colour costs extra, but in 2025, should it?
If the budget will stretch the extra five grand, the Titanium X model adds body coloured bumpers, a 14-speaker stereo, a 360-degree camera system, ambient interior lighting, heated outboard seats in the second row, and extra areas of (better) artificial leather trim.
The latest version of the S11’s 'mHAWK' 2.2-litre four-cylinder turbo-diesel meets tough Euro 6b emissions standards using AdBlue.
Armed with an intercooler and common-rail fuel injection, it produces a modest 103kW at 3750rpm. Its 320Nm, available across a 1300rpm-wide torque band between 1500-2800rpm, highlights good flexibility particularly under load.
It’s coupled with an equally refined Aisin-sourced six-speed torque converter automatic transmission, driving the rear wheels and offering the choice of sequential manual-shifting.
There’s also a Borg Warner part-time dual-range 4x4 transfer case and an Eaton automatic rear diff-lock.
Because the platform is (mostly) borrowed from the Transit Custom, you get the same driveline. That starts with a 2.0-litre turbo diesel, good for 125kW of power and a useful 390Nm of torque. It drives through a conventional eight-speed automatic transmission and then to the front wheels as a means of keeping the load floor as flat and low as possible.
Ford claims a 2500kg towing capacity with a braked trailer, but on a wet road or damp boat ramp, that’s really going to test the limits of the front wheel’s grip which can be overcome even in the dry if you’re too hasty with the throttle.
The biggest engineering change in the move from Transit Custom to Tourneo has been the switch from leaf springs on the former to coil springs and an independent suspension on the latter. This is all in the name of ride quality and recognises the fact that the Transit will often be called on to cart heavier loads than eight humans.
Mahindra claims an official combined average of 9.3L/100km. At the conclusion of our 265km test, which was conducted without a load and in mostly city and suburban driving, our ‘real world’ figure based on fuel bowser and trip meter readings came in at 9.4 which is lineball.
So, it should deliver an excellent driving range of around 850km from its 80-litre tank.
Ford quotes an official combined fuel consumption figure of 7.4 litres for the Tourneo. Over a few days of running in a pretty broad mix of urban and country work, we saw an average of 8.6 litres per 100km which is still pretty good for a vehicle of this size.
With the standard 70-litre fuel tank, that gives the Tourneo a theoretical combined range of around 900km between fills, but the real-world number says closer to 800km is more realistic.
Don’t forget, either, that running costs will be a little higher than some diesels, as the Tourneo requires AdBlue at regular intervals, in line with its Euro 6 emissions levels.
The fold-down inboard armrest combined with the door’s armrest allows the driver to evenly rest both elbows, which reduces strain on shoulders and arms particularly during long highway hauls.
This set-up could work even better if the wheel had reach adjustment in addition to its adjustable height.
There’s no rake adjustment in the seat’s base cushion, either, but fortunately there’s a big left footrest to help the driver to maintain a comfortable posture.
The driving position is high relative to the bonnet and the tops of the doors, which is ideal for vehicle placement when off-road driving as it provides commanding views over the front and out the sides.
Unladen ride quality is quite firm, as you’d expect of a 4x4 designed to carry one tonne of payload, but is supple enough to provided acceptable comfort.
The steering weight is linear with easy turning effort; handling and braking response is satisfactory and engine and tyre noise are pleasantly low.
Our only major gripe is the huge turning circle, which is nudging that of a full-size American pick-up. The need to often do three-point turns, in situations that you really shouldn’t have to in a vehicle of this size, is annoying (and in some situations embarrassing).
Although its 2.2-litre diesel has modest outputs, it provides decent performance in city and suburban driving with its smooth-shifting auto.
It’s also a low-stressed highway cruiser, requiring less than 2000rpm to maintain 110km/h which is comfortably within its peak torque band.
We didn’t get to do our usual GVM test due to a hiccup with our weight supplies, but we have previously tested a cab-chassis PikUp with just under one tonne of payload (990kg) which it hauled with an all-round competence that belied its relatively small engine output.
If you haven’t driven a one-box van for a decade or more, you’re in for a treat. Just like the Transit Custom on which this car is based, the Tourneo represents a different experience to that of a conventional car or SUV, but one that is not without merit.
For a start, you sit very high which means a great view out across the traffic. And while the driving position is a little less laid-back than a modern car, once you get used to the almost square steering wheel, neither is it the dreaded sit-up-and-beg of older van designs.
The four-cylinder engine doesn’t make the Tourneo a fast vehicle, but it does give it lots of flexibility thanks to all that turbo-torque being available from just off idle. The eight-speed transmission helps, too, but the real surprise is just how quiet the Tourneo is when on a cruising setting. In fact, it’s almost uncanny how such a big, empty metal box could be so silent, but beyond a little tyre noise on coarse surfaces, the Ford pulls it off. As a result, it’s very relaxed and effortless feeling at freeway speeds.
The other surprise is how good the ride quality is. By swapping the cargo van’s leaf rear springs for coils, the Tourneo suddenly displays a very good match between the front and rear axles in terms of how they work to absorb bumps. You do still get some of the front-seat sensation that you’re sitting over the front axle, but it’s not terrible and the reality is that you simply sitting closer to the axle, not right over it.
For many drivers perhaps the over-riding impression will be of the vehicle’s external size. And, yes, it’s a long and wide piece of equipment, but at least the boxy shape means the corners are easy to place and the huge glass area and driver aids like parking sensors and blind-spot warnings help a lot in the daily cut and thrust.
Things are also improved by the fabulously small turning circle of 10.9m kerb-to-kerb (courtesy of the Transit’s role as an inner-city delivery van) that gives an agility the looks don’t suggest. But there’s a sense that the Tourneo is a little wider in the rear track than the front, as you’ll sometimes find the inside rear tyre finding the lips of roundabouts and suburban gutters.
ANCAP only awarded it three out of five stars - and that was back in 2012. There are dual front airbags for driver and passenger, electronic stability control and ABS plus a reversing camera and LED daytime running lights.
There are also ISOFIX child seat anchorages and top tethers on the two outer rear seating positions.
Keeping the whole family safe is the name of the game here, so Ford has extended things like side-curtain airbags right through to the third row, thereby covering every outboard seating position. In fact, there are nine airbags all up, including a centre airbag between the front seat occupants.
Driver assistance programs include forward collision warning which incorporates the autonomous emergency braking (AEB) function, blind-spot monitoring and assistance, rear cross-traffic braking, active cruise-control, tyre pressure monitoring, lane-keeping assistance, front and rear parking sensors and traffic sign recognition.
The AEB works at any speed above 5km/h, and the pre-collision assist at speeds above 30km/h.
Both the second and third rows of seats feature a pair of ISOFIX child-restraint mounting points (for a total of four) while there are five top-tether restraint mounting points as well.
The Tourneo hasn’t been locally crash tested as per the safety-stars system, but the Transit Custom has been assessed overseas as part of a commercial van safety comparison which graded the vehicle at 96 per cent, the highest rating ever achieved by a van undertaking the test program in question.
Warranty is five years/150,000km. 12 months roadside assist is renewable with each scheduled service at Mahindra dealers.
Service intervals are 12 months/15,000km whichever occurs first.
Capped-price servicing for the first four years or 55,000km totals $2296, or a pricey average of $574 per service.
Ford offers its standard five-year/unlimited kilometre warranty on the Tourneo. Five years is fair enough, but can’t match the seven years or even more that some of the competition offer. It‘s worth noting, however, that the warranty does match many of the makes and models that will be the Ford’s natural enemies.
Service intervals are 12 months or a very long 30,000km, but it’s unlikely many families will clock up 30,000km in a 12-month period, anyway. There’s no word on capped-price servicing yet, but the mechanically similar Transit Custom has a service plan that limits the cost of each of the first four services to around $500.
The biggest additional running cost for the Tourneo will be the AdBlue additive to control emissions. How frequently you need to top up will be determined by what type of driving you do.