What's the difference?
Replacing the long-standing UX250h, the more powerful Lexus UX300h hybrid sits at the luxury end of the compact SUV segment, and the latest update brings a refined line-up along with tweaks to both design and technology. In this review, I’m looking at the base Luxury grade to see what it's like to live with this hybrid day-today and how it stacks up against its nearest rivals.
Having been on the market since 2014, the NX mid-size SUV quickly shot up the Lexus sales charts to become the brand’s most-popular model.
The SUV-hungry Australian market ate up the premium crossover, which also had the distinction of offering a hybrid powertrain.
In 2020 though, with SUVs popping up left, right and centre from premium and mainstream brands, can the NX still hold its own as an inner-city cruiser?
The updated Lexus UX300h Luxury is a solid entry in the premium compact SUV segment. It doesn’t break new ground, and there are areas that could be improved, but it handles well, offers a thoughtful selection of amenities for a base-grade luxury model, and its compact size makes it easy to park almost anywhere. For buyers seeking a stylish, efficient, and practical hybrid with a luxury badge, it’s a dependable choice.
The Lexus NX 300h F Sport is both a comfortable and luxurious family hauler that is held back by just a few things.
Of course, gripes like the underwhelming dynamics might not be an issue for all, but the less-than-stellar fuel economy (for a hybrid, at least), disappointing practicality and fiddly multimedia will affect all potential buyers.
However, this is balanced out by loads of equipment and premium appointments for a reasonable price, which should put the Lexus NX on your shopping list if you are keen for an inner-city premium SUV cruiser.
The updated Lexus UX is technically a compact SUV, but it feels more like a hatchback that's taken a small dose of steroids. The facelift brings a sharper look with a stylised 3D spindle grille, new air intake vents, fresh 17-inch alloy wheels, updated daytime running lights and a full-width rear light bar. The sculpted bodywork still showcases Lexus’ signature origami-like panelling and, overall, it’s a handsome little thing. That said, the heavy use of black plastic moulding around the lower edges detracts from its premium appeal.
Inside, the cabin takes a more understated approach. Up front it feels premium-enough, with synthetic leather trims, soft-touchpoints and those high-tech dual 12.3-inch displays headlining the dash. Your eye moves smoothly across the layout without lingering too long on any single element, which adds to the sense of elegance.
Not everything feels top-tier, though. Hard plastics are still scattered throughout the cabin, and they’re especially noticeable in the back seat where the doors have very little in the way of a soft surface. Yes, this is the base grade, but in a car wearing a luxury badge, it’s something you notice more than you should.
Lexus might have been known for drab and dowdy styling in the past, but the NX’s sharp aesthetic is head turning and attention grabbing in all the right ways.
Though the NX first hit Australian showrooms in 2014, after six years we reckon it wouldn’t look out of place strutting down a catwalk, and can easily hold its own in the design department against the likes of the Audi Q5, BMW X3 and Mercedes-Benz GLC.
From the front, you can’t miss the trademark Lexus spindle grille, which, with its trapezoidal shape, gives the illusion of a wider and more aggressive car.
The high-set, slender headlights also gives the NX a wide stance, while the sweeping daytime running lights and sharp bumper design give the impression that the NX is cutting through water.
In profile, the NX is characterised by a strong shoulder line, chiselled lower doors and narrow glasshouse, while the black plastic wheelarch cladding hints at its SUV status.
The black trim detailing on the tail-lights almost make it look like the NX has narrowing cartoon eyes from the rear, but the subtle diffuser and large bumper soften its look a little.
If you can’t tell, we dig the aesthetics of the NX, especially the subtle exterior features such as crystal-like front foglights and the unique side mirror design.
Step inside and those neat little design touches continue.
From the almost folded fabric-like design of the door trims to the soft-touch surfaces throughout, the NX’s cabin oozes luxury, class and quality.
The centre stack shape mirrors the front grille’s trapezoid shape, while all the buttons and switchgear have a nice heft and weight to them, and are laid out in an easy-to-use, ergonomic fashion.
Sure, look a bit closer and you might see some carryover items from lower-end Toyota models, such as the cruise control stalk but, be honest, if we didn’t point it out, would you have even noticed?
The UX is a compact SUV, so it's best not to expect a sprawling interior. The front row offers the best space and comfort, with wide door openings and a ground clearance that makes it easy to hop in without any grunts. The seats are comfortable enough on long drives, although some fatigue creeps in on the passenger side due to the lack of lumbar support. Both front seats are power-adjustable and heated, and with the steering wheel also adjusting electrically, it’s easy to dial in a good driving position.
Move to the rear seats, and space becomes noticeably tighter for adults. At 168cm, my knees press against the seat in front, and even my eight-year-old asked me to slide the passenger seat forward this week. That said, he’s been mostly comfortable thanks to the wide door openings, lightweight doors and well-padded seats.
My son did point out that the tall window sills make it hard to see out, which could be a deal breaker for younger passengers. There are three top tether anchor points, but fitting three child seats across is unrealistic.
Storage is on the slim side, but the dual-opening centre console is clever, and there are two cupholders and drink bottle holders up front. The rear row only gets a single map pocket and two cupholders. A few more cubbies for things like sunglasses or keys would be welcome, as the cabin can quickly feel cluttered if you’re not careful.
Technology is neatly integrated. The dual 12.3-inch displays look sharp with clear graphics, and the touchscreen is responsive. The updated operating system isn’t a big leap forward, but it’s easy to use and the wireless Apple CarPlay and Android Auto work seamlessly. There’s also sat nav, a wireless charging pad, four USB-C ports, a single USB-A port and a 12-volt socket for charging.
The boot looks modest at first glance, especially with the floor set in its highest position, but it still swallowed a big grocery shop with no fuss. Officially, capacity is 364 litres, which makes it the smallest compared to its nearest rivals, although the adjustable floor helps with taller items or creates a handy nook for smaller ones.
A bigger drawback is the lack of a spare tyre as you only get a repair kit. For city drivers that might be fine, but for those of us who live regionally or do longer trips, a spare tyre is a must-have. On the plus side, the powered tailgate with kick function is standard here, whereas rivals make you pay extra for it.
Measuring 4660mm long, 1870mm wide, 1645mm tall and with a 2600mm wheelbase, the NX puts it foot firmly into the mid-size SUV class.
Front occupants can easily get comfortable thanks to seats with a wide breadth of adjustment, while drivers also get a telescoping steering wheel that automatically raises when the car is turned off for easier ingress/egress.
Generous door bins up front will swallow large water bottles and any other paraphernalia, while two deep cupholders are found between the driver and front passengers.
If you want to tuck any items out of sight though, the glovebox and centre console bin will do the job, but there is also a hidden compartment where the driver’s touchpad palm rest.
Lift up the flap and your precious valuables can be hidden away, but look underneath the flap and it doubles as a handheld mirror to check you don’t have any food in your teeth before a date.
The outer two second-row seats offer ample room for six-foot-tall passengers, and – even with the front seats in our preferred position – there is plenty of legroom in the back.
Like most vehicles, the middle seat is a bit compromised, but in the NX it feels especially narrow and uncomfortable.
This isn’t helped by the middle seat’s seat belt, which comes down from the roof and intrudes well into the backrest of the neighbouring seat when not in use.
It makes loading the NX full of passengers tricky as there is a bit of shuffling around to get all the belts in place and passengers comfortable.
Our advice? Use the NX as a four-seater and just fold down the centre armrest, which also exposes two cupholders, for extra comfort.
Other rear seat amenities include air vents and storage pockets in the doors, the latter of which will accommodate water bottles or small items.
Open the boot and the NX will swallow 475 litres of volume, which can expand to 1520L with the rear seats folded down.
Boot space is down on its rivals, with all of the German models offering at least 550L of volume.
In real-world terms, this means the NX’s boot won’t close with a large- and medium-sized suitcase sat side-by-side, but has no problem with smaller cases.
Boot space might be lacking in the NX, but the hybrid system’s batteries have to go somewhere, and at least Lexus offers up two big bag books and tie-down points.
The new Lexus UX300h is offered in three grades, and the grade tested here is the entry-level Luxury, priced from $55,370 before on-road costs. That positions it right in the middle of its rivals, with the Audi Q2 35TFSI S starting at $49,400 and the Volvo XC40 kicking off from $56,990.
The Luxury grade brings a solid list of standard equipment. While it won’t blow your socks off, it does offer good value-for-money compared to its premium competitors where a lot of features have to be added for additional cost. Highlights include powered front seats with heat function, synthetic ‘NuLux’ leather upholstery and trims, dual 12.3-inch displays and a upgraded OS for the multimedia system. You’ll also find a 10-speaker sound system and seamless wireless phone mirroring for both Apple CarPlay and Android Auto.
Technology extends further with built-in satellite navigation, Bluetooth, digital radio, reversing camera, two USB-C ports in each row, plus a USB-A port, 12-volt socket and wireless charging pad up front.
Practical features like keyless entry and start, dual-zone climate control, dusk-sensing headlights, updated daytime running lights, rain-sensing wipers, electrically adjustable steering wheel and a powered tailgate with kick function.
A three-year complimentary membership to the Lexus Encore program rounds out the package. Members gain access to the Lexus Connected Services phone app where you can customise your driver profile and have access to a digital key but there are a range of benefits from supporting partners like Westfield and Ampol to enjoy as well.
The Lexus NX mid-size SUV range kicks off at $55,700 before on-road costs for the base 300 Luxury 2WD, but our NX 300h F Sport AWD test car carries a $68,700 pricetag.
Of course, the price goes up due to the petrol-electric hybrid engine (more on that below), all-wheel-drive set-up and sporty appointments of the F Sport grade, but the list of standard equipment is sizeable.
From the factory, our test car is fitted with privacy glass, roof rails, auto-dipping and heated side mirrors, 4.2-inch driver display, keyless entry and push-button start, dual-zone climate control, wireless phone charger and powered tailgate as standard.
F Sport grades also score unique 18-inch wheels, a lowered ride-height and sports bodykit, as well as a bespoke leather shift knob, steering wheel with paddle shifters, seats, and interior trim.
Speaking of seats, the front pair are heated and cooled, and also feature electronic adjustment with memory function.
Handling multimedia duties is a 10.3-inch widescreen that outputs to 10 speakers dotted around the cabin., Digital radio, satellite navigation, Bluetooth connectivity, Apple CarPlay/Android Auto support and a DVD player can be found within the multimedia system, which is controlled by a central touchpad or via voice commands.
The only option ticked on our car is the Titanium premium paint. The only standard colour for the NX 300h F Sport is Onyx (black), with all other colour options incurring a $1500 penalty.
Of note, Lexus keeps the sunroof and colour head-up display on the options list.
While the 300h F Sport might be close to the top-end of the NX hierarchy (only cheaper than the Sports Luxury trims), its $68,700 asking price is comparable to base grades of key German rivals, such as the Mercedes-Benz GLC ($67,400) and BMW X3 ($68,900) that are rear-driven and offer less equipment.
The UX300h Luxury runs a hybrid setup that pairs a 2.0-litre four-cylinder petrol engine with two small electric motors. Combined, the system produces 146kW of power, and it drives through an electronic continuously variable transmission (eCVT). This powertrain sees it outmuscle the old UX250h by 15kW.
On paper, those new outputs sit neatly in the middle of this segment. Out on the road, though, the hybrid assistance helps the UX feel a little more sprightly than the numbers suggest. The electric motors give it an eager step-off from traffic lights and smooth power delivery around town, while the petrol engine takes over when more effort is needed.
It's a good combination for a little car.
Propelling the Lexus NX 300h F Sport is a petrol-electric mild-hybrid powertrain, combining a 114kW/210Nm 2.5-litre naturally aspirated four-cylinder petrol engine with two electric motors – 105kW/270Nm unit for the front axle and a 50kW/139Nm unit for the rear wheels.
The total system output is measured at 147kW, which is sent to all four wheels in our test var via a continuously variable automatic transmission (CVT).
The zero-to-100km/h acceleration takes 9.2 seconds thanks to a fairly hefty 1895kg kerb weight.
Fuel efficiency is a real strength. Lexus claims 4.2L/100km on the combined cycle, which is impressive against petrol-only competitors. With a 43L tank, you’re looking at a theoretical driving range of over 1000km between fills.
In my week of mixed open-road and urban driving, I saw a real-world figure of 5.0L/100km, and that’s without holding back on using the available power, which makes the claim feel very achievable.
Official fuel consumption figures for the Lexus NX 300h is 5.7/ litres per 100km, though we managed a 7.6L/100km figure in our week with the car.
Our driving consisted exclusively of inner-city driving for groceries and just two trips down the freeway upon collecting and returning the car due to Melbourne’s lockdown rules.
The UX300h Luxury proves itself to be a versatile little SUV. It offers ample power with prompt acceleration, making it easy to confidently take a gap in traffic or keep pace on the open road. It feels like a solid all-rounder that balances everyday usability with just enough grunt when you need it.
There are three selectable drive modes, though in practice they don’t feel dramatically different. The hybrid system can sometimes sound a little flustered at times as it switches between the two components, but it doesn’t translate into anything unsettling from behind the wheel. The actual driving experience remains smooth and predictable.
Ride comfort is another strength. The suspension does a good job of soaking up small bumps, and unless you’re on the highway in torrential rain, the cabin stays impressively quiet.
Visibility is mostly good, although the A- and B-pillars can occasionally intrude from the driver’s seat. It’s never enough to be a deal breaker, but worth noting. Where the UX really shines is in tight spaces because its 10.4m turning circle and compact dimensions makes it stupidly easy to park. The reversing camera is clear, though for a car wearing a luxury badge, it feels like a missed opportunity not to include a 360-degree camera as standard.
Though the Lexus NX might look sporty and dynamic from the outside, don’t be mistaken into thinking Lexus’ mid-size SUV is anything other than a comfy cruiser.
Steering remains light and lifeless in its default ‘Nomal’ drive mode, but even in ‘Sport S’ and ‘Sport S+’, weighting feels artificial and numb.
What this means is that the NX 300h F Sport is a joy to manoeuvre around town at low speeds, but is found lacking when the speedo climbs and the roads get a bit twisty.
Likewise, a stab of the throttle is met with a spike in revs and engine noise as the powertrain switches from its electric motor to internal combustion engine, but the expected thrust-burst never comes.
CVTs are generally tuned for better fuel economy, not a sporting drive, so it makes sense that the NX is a little more hesitant and lethargic to get up to speed, but the transmission does suffer from that ‘elastic’ feel where it can be slow to ‘shift up’ if it thinks you are wanting a sporty drive.
However, these shortcomings are especially evident when stacking it up next to the new Toyota RAV4 hybrid.
The NX is underpinned by Toyota’s MC platform, shared with the old RAV4, whereas the fifth-generation mid-size SUV that launched in 2019 is updated with a TNGA platform.
Much of our aforementioned criticisms in driving dynamics and snoozy drivetrain are fixed, or at least alleviated, in the latest Toyota RAV4, so here’s hoping the next-gen NX rumoured to break cover soon will be a welcomed step forward.
And while the current Lexus NX is certainly not the last world in SUV driving dynamics, it’s not trying to be.
As a daily runabout for the family, the NX is comfortable and predictable – just what some families might be after.
The suspension does a great job at soaking up road imperfections and little bumps you might find on your journey, helped by the comfy seats and great interior sound insulation.
What is noticeable though, is overcoming large bumps or any change in elevation at speed, where the NX 300h’s hefty weight means it takes just a touch longer to get settled again.
The cabin also feels a bit fussy from the driver’s seat, with the multimedia especially being fiddly and hard to navigate when on the move.
We reckon a rotary controller like those found on a BMW, or even better multimedia software as seen with a Benz, could go a long way in fixing Lexus’ multimedia woes.
Having said that, the system is compatible with Android Auto, and is laid out well on the widescreen, so you could easily forgo the annoying touchpad and janky software for a better experience.
The UX300h Luxury comes equipped with Lexus Safety System+, covering the essentials and more. Standard features include lane keeping aid, lane departure alert, adaptive cruise control, traffic sign recognition, blind-spot monitoring, front collision warning, rear cross-traffic alert, rear seat alert, safe exit assist, ISOFIX child seat mounts, three top tether anchor points and tyre pressure monitoring.
Dusk-sensing headlights, rain-sensing wipers, and the restyled LED daytime running lights further improve visibility and overall safety.
The UX has a maximum five-star ANCAP safety rating from testing conducted in 2019, scoring highly across all individual assessments. While the updated model hasn’t yet been re-tested under the latest criteria, its suite of standard safety technologies and solid crash history should offer some reassurance.
The UX has autonomous emergency braking (AEB) with pedestrian and cyclist detection and is operational from 10 - 180km/h but it is normal to see this begin from 5.0km/h on competitors.
All Lexus NX grades carry a maximum five-star ANCAP safety rating, applicable to all variants of introduced from October 2017 onwards.
As the NX was tested on ANCAP’s old standards, it scored 35.39 out of a possible 37, dropping only 1.61 points in the frontal offset test for ‘acceptable’ protection of the driver’s chest and feet, and passenger’s lower legs.
Like all NX models sold in Australia, our car came with the brand’s Safety System+ suite, which includes autonomous emergency braking with pedestrian detection, blind-spot monitoring, rear cross-traffic alert, adaptive cruise control and lane departure warning.
Other safety tech in our F-Sport grade includes hill-start assist, automatic headlights and adaptive highbeams, while eight airbags, seatbelt pretensioners and a tyre pressure warning system are found throughout the local NX line-up.
The UX300h Luxury comes with a five-year/unlimited kilometre warranty, which is comparable to its nearest rivals, although we’re seeing increasingly generous terms from mainstream brands.
Servicing is straightforward thanks to a five-year capped-price program, with each service costing $595. The intervals are well spaced at every 12 months or 15,000km, whichever comes first.
This grade also includes a three-year complimentary membership to the Lexus Encore program. Membership brings access to the Lexus Connected Services phone app, allowing you to customise your driver profile and even use a digital key. Beyond that, Encore members enjoy perks with supporting partners, including Westfield and Ampol.
There's around 40 official Lexus service centres located around Australia but you can make use of its sister brand's (Toyota) service centres if you're in a pinch.
Like all new Lexus vehicles, the NX 300h F Sport comes with a four-year/100,000km warranty, along with roadside assist over the same period. A six-year anti-corrosion is also part of the aftersales assurance package.
Scheduled service intervals are every 12 months/15,000km, whichever comes first.
The first three years/45,000km of scheduled servicing is capped at $495 for each annual service, which falls under the brand’s Encore service that also entails pickup and delivery of the NX, loan car, and wash and vacuum.
Lexus ownership also means owners will be access to exclusive events, dinners and drive days, as well as promotions from partner hotels.
Although servicing costs are relatively cheap for the first three years, Lexus’ four-year/100,000km lags behind luxury brand leaders Mercedes-Benz and Genesis, who both offer five-years/unlimited kilometre assurances.