What's the difference?
In 15 years as a car reviewer there have been plenty of super luxurious cars and there has been plenty of people moving. But not many super luxurious people movers. Until now. Until the Lexus LM 500h.
This people mover costs a quarter of a million dollars. And if that caught your attention you probably also want to know what that buys you. My family and I found out when we lived with the LM 500h Ultra Luxury for a week.
Buuuuuuuur, parp, buuuuuuuuuuuur, parp. Anyone who knows anything about cars immediately recognises the sound of a 45-engined A-class derivative. It's the sound you hear in a tunnel as old mate blasts past with a giant carbon-fibre wing atop his hatchback. It's the sound you hear at 3:00am on a summer morning (if your suburb has no speed bumps, of course).
In short, that sound means big power from a 2.0-litre turbocharged engine, a seven-speed transmission, and a bunch of Germans who clearly had a sense of humour in charge of tuning the exhaust note.
Sure, the GLA compact SUV is probably a slightly unexpected source of all that noise. But then, Merc's Ingolstadt rivals stuffed Audi's stupendous five-cylinder engine into a Q3 to make the hugely improbable RSQ3, so why not do the same with their skirts-lifted A-Class?
To be honest, my expectations for this car were low. So do I owe Mercedes a grovelling apology? Or can I still claim the moral high ground after a week of GLA 45 "ownership"?
The Lexus LM 500h is luxurious, comfortable, practical, easy to drive and expensive. While it may appear to be the ultimate family car, with only four seats it's limited in terms of how many kids and their friends you can carry. On top of that, the privacy screen introduces accessibility issues to the kids you wouldn't encounter on other vehicles. If you are thinking of a Lexus people mover as your next family car I'd suggest looking at the LM 350h which has seven seats and no privacy screen. If you’re looking at a business class executive van the LM 500h would be perfect.
My wonderful wife, who is not really into this kind of car, admitted to me in a quiet voice that she really liked the GLA45 as long as it was in Sport + mode. And I have to agree. While I'm very fond of the ridiculous Audi RSQ3 (that turbo five-cylinder sounds amazing), I think I'd stump up the extra for the GLA.
Importantly, it can be comfortable, it can be quiet and it's a better fit for most humans than the A or CLA. It is getting on a bit and could do with a further clean-out of the poor ergonomics, but in what is likely its final year on sale, it's still a belter.
The LM 500h doesn't look real. More like a concept vehicle with its vertical face wearing that enormous grille. Feels like if you watched it for long enough you’d catch it transforming into some kind of robot. Yet, at the same time its styling is elegant and prestigious.
I have a confession to make. I used this Lexus as my office. Its interior is that comfortable and spacious. I'm also a parent and there were times where it was the quietest place to get some work done.
It also let me observe people's reactions as they walked past with their dogs not knowing what was going on inside behind those tinted windows. The people that noticed were clearly car enthusiasts as they knew what they were looking at and couldn't pass without gaping it awe.
The LM 500h’s interior is superbly plush with thick carpets, beautiful copper metallic trim and nappa leather seats.
As I’ve said, the cockpit up front is less luxurious than the extravagant first class section in the back behind that dividing wall.
And yes, I’ve seen large screens before but nothing that stretches the width of the vehicle.
The GLA45 isn't a looker, but then, none of the GLAs are. There's a certain blobbiness to it. A bit of Teletubby mixed with...um, another Teletubby. It's not ugly, it's just not particularly attractive. The 20-inch wheels do much to lift the appearance and negate the effect of the raised ride height compared to the A45/CLA45.
The body kit stops just short of lairy, which is heartening. So if you want to stand out, venture out into the aftermarket world.
Inside was a mild surprise. The last time I drove a CLA 45 I used the word "gaudy". While the GLA isn't amazingly better, the texture of the Alcantara replacing the brushed metal-look plastic, or the carbon of the option pack, was much more pleasant. The brightwork in the cabin is still a bit odd looking, and it's still overcooked with its red detailing, but it is an otherwise beautifully built and well-detailed interior.
You might be able to take Lexus out of Toyota but it's very hard to take Toyota out of Lexus and this particularly applies to the practicality of the LM 500h.
Every day I discovered new compartments, tray tables and storage areas. There are so many cabinets, lockers and hidey holes that we almost left my belongings (an entire family of plushie toy capybaras) behind because there are so many places to check.
Of course, I'm talking about the rear compartment here because up front there's not much storage. In fact, it proved to be quite a problem in that I had nowhere to put my bag with somebody sitting next to me and no area behind the front seats to stow it, either.
Talking of seats, the LM 500h only has four of them, with two up front and two in the rear. Up front, the seats are supportive and large, but the rear seats - those are, well... have a look at the images.
We’re talking two large captain's chairs that look as though they’ve been removed from the first class section of a plane.
And while this might be suitable for businesses shuttling a couple of executives to and from meetings, for a family, even with two children, the extra couple of seats a third row offers would come in handy.
The LM 350h has seven seats over three rows and no privacy screen. A far better choice for families.
For device charging there are USB ports up front and in the rear. There are wireless phone chargers for those in the back seats but not up front.
The LM 500h has a cargo capacity of 752 litres with all seats in place.
The front seats are utterly brilliant and feel as good as they look. On first acquaintance they may feel under-padded, but once you've adjusted them to your liking, you never want to leave. The AMG cars also feature one vast improvement over a normal GLA - the ergonomic disaster of a column-mounted shifter is removed, with a console-mounted shifter added where a small cubby once lived. It's so much better, although the Park button is oddly difficult to press.
When luxuriating in those snug front seats, you'll have access to two cupholders and door-mounted bottle holders, as well as a console bin (where the USB ports are) and a tray under the climate controls. Rear seat passengers will find legroom tight but headroom good, even with the huge sunroof.
The GLA's boot holds an entirely reasonable 421 litres, rising to 1235 when you drop both rear seats.
The Lexus LM 500h sits at the top of its range and is without a doubt one of the most expensive people movers on Earth with its list price of $220,888.
As you would imagine the standard features list is as extensive as it is extravagant.
For starters, while the regular LM 350h has two rows of seating in the rear (seven seats all up, including the front two), the 500h has the third row removed and just two super luxurious and enormous fully reclining seats fill the entire space. It’s like a theatre back there.
That theatre theme keeps going with a media screen in the back so large it stretches the width of the vehicle. Seriously, it's a 48-inch screen to watch movies or connect to your device.
The sound system is probably the best I’ve experienced - a spine tinglingly incredible 23-speaker Mark Levinson set-up.
What else can I tell you? Those rear seats are upholstered in beautifully soft semi-aniline leather. They’re heated and ventilated with a massaging function and... ridiculously comfortable.
There’s four-zone climate control, windows which have an electronic shade that turns the glass opaque, there are wireless phone chargers in the doors and carpet throughout so thick you sink down into it as you step inside.
Our LM 500h was upholstered in the 'Solis White' leather which also brings contrasting and mesmerising copper metallic trim.
Oh, and there’s a wall with an electric glass screen that can be raised or lowered to separate the rear passengers from the driver.
I should have mentioned this earlier. The kids loved it, but these parents spent a lot of time telling the 10- and three-year old not to put the screen up again.
The rear occupants, aka the kids, can also lock the screen in place. Which they did, and so sound proof is the dividing wall that we can only just hear their uproarious laughter.
Up front, the cockpit is comfortable but it’s clear all the space and luxury is for those being driven around.
Still, the front seats are leather with heating and ventilation, there’s a 14-inch media screen and 12.4-inch digital instrument cluster, plus a head-up display. Sat nav, Apple CarPlay and Android Auto are also standard.
The GLA 45 lightens your wallet by no less than $89,211 - more than double the GLA 180 front-wheel drive, and about $5000 more than the bonkers (and ancient) RS Q3.
Packed into the GLA's kit bag are 20-inch alloy wheels, a 12-speaker stereo, dual-zone climate control, comprehensive safety gear, reversing camera, keyless entry and start, front and rear parking sensors, electric and heated front seats, sat nav, auto LED headlights, auto wipers, leather trim (some real, some not), auto parking, powered and heated folding mirrors, a massive sunroof and dynamic dampers. There's no spare tyre, just a tyre-repair kit.
The multimedia system is Mercedes' COMAND unit and it is as user-unfriendly as ever. It does, however, power a very decent stereo, and also offers Apple CarPlay and Android Auto.
Thankfully our car was bereft of both the carbon-fibre package ($990) and the aerodynamics package ($1990).
The LM 500h is a petrol-electric hybrid with a 2.4-litre four-cylinder turbo-petrol engine which makes 202kW/460Nm and works in concert with two electric motors.
The front motor makes 64kW/292Nm and the rear makes 76kW/169Nm. The combined maximum power output of the two motors and the petrol engine is 273kW.
The LM 500h is all wheel-drive and has a six-speed automatic transmission.
AMG's fabled 2.0-litre turbo four lurks under that higher bonnet, still kicking out an improbable 280kW and 475Nm. Drive reaches the road via Merc's own seven-speed twin-clutch transmission and all four of its wheels.
All that power and grip translates to a 4.4-second dash to 100km/h for the slightly tubby (over 1600kg) GLA, but just between you and me, anything under five seconds feels scorchingly quick.
Lexus says after a combination of urban and open roads the LM 500h should use 6.6L/100km. In our own testing we found consumption was higher at 9.4L/100km.
Worth noting my driving environment was mainly a hilly suburban one filled with school drop offs. Achieved some personal bests this week, with one long run to Sydney’s outskirts, only to return in nightmarish peak hour traffic.
Premium (95 RON) fuel is required and the tank size is 60 litres. In theory the driving range is a smidge more than 900km, which drops to around 640km using our real-world average.
The official combined-cycle figure suggests the GLA45 will consume 7.5L/100km. Obviously that figure is largely irrelevant, and not just for the usual reasons, but because you don't buy a GLA45 to potter about in. I got, uh, 12.5L/100km, so you can imagine how much I was enjoying it.
As you might expect, you'll need to feed it 98RON.
Quite simply, driving the LM 500h is like piloting a limousine on stilts. Superbly comfortable, but with an elevated driving position that offers outstanding forward and side visibility, the LM 500h is an easy vehicle to drive for long periods of time.
A digital rear vision mirror means visibility behind is good and unobstructed by the privacy screen or the seats.
The drawbacks are down to the lack of space up front, with the driver’s chair limited in its ability to recline or slide back due to the bulkhead behind it.
And that's compounded by the lack of cabin storage for bags if the front passenger seat is taken.
As for the rear passengers there aren't many people movers offering this level of comfort, except perhaps the Zeekr 009.
Variable suspension that adjusts continuously keeps the vehicle composed and provides a high level of comfort for those in the rear. At the same time, the LM stays nice and flat through roundabouts while remaining civilised over speed bumps.
And then there's the acceleration, which, while not supercar-like is incredibly brisk for a van. The all-wheel drive system provides outstanding traction in wet and slippery conditions, too.
Our family used the LM daily for everything from school runs to shopping trips and weekends away and not only was it fun to drive, our lucky rear passengers enjoyed sitting high and being able to see clearly out their windows along with the luxury of a giant movie screen.
When the 45-badged cars first launched, they were something of a revelation. BMW's turbo six-cylinder fans sniffed at the 2.0-litre's staggering outputs and all-wheel-drive chassis, but this car really captured the imagination. The GLA45 might be slightly unexpected, but it's better in almost every way as a daily driver than the A or CLA.
For a start, its higher ride height seems to translate to a much better ride quality. Anything on 20-inch wheels should have an appalling ride, but the GLA45 manages to be firm yet comfortable. Put the other two in Race mode and you'll need to up your private health insurance extras to include osteo, physio and whatever "o"-ending specialist fixes your back.
The improved ride quality meant I was far happier to chuck this car around. While it doesn't have the same ultimate overall performance of the lower cars, it's far more comfortable whether you're on it or just driving around. The front seats are supportive and comfortable, and the steering is excellent.
As for the engine...well, it still farts like toddler during a moment of silence at a funeral, but you can't deny its technical brilliance and huge power outputs. I remember the CLA45's engine as being a bit highly strung. Perhaps I couldn't separate the overall high-strung nature of the car from the engine, but I felt the same engine in this car wasn't as jumpy.
The way it propels this car into triple figures is tremendous fun. It's not as charismatic as the Audi five-cylinder, perhaps, but that doesn't matter in the end - it's properly fast, attached to a better chassis and offers a cabin with a driving position fit for humans.
The Lexus LM 500h is yet to be tested by ANCAP so it doesn't have a safety assessment score. There is, however, a high level of safety tech onboard including AEB which can detect pedestrians, cyclists, motorcyclists and other vehicles, emergency steering assist, lane keeping assistance, road sign recognition, rear cross-traffic alert, front and rear parking sensors as well as six airbags.
For child seats there are ISOFIX points and top tether anchor mounts on the two rear seats. We have a forward facing child seat and found it easy to install.
A space-saver spare wheel is located under the boot floor.
The GLA comes with nine airbags (including driver's knee), blind-spot sensors, lane-departure warning, lane-keep assist, forward-collision warning and mitigation and driver-attention detection.
The GLA does not have its own ANCAP rating, but the A-Class on which it is so heavily-based scored five stars in 2013.
Lexus covers the LM 500h with a five-year, unlimited kilometre warranty.
The Lexus Encore Platinum program is complimentary for LM owners for three years, providing 24-hour roadside assist, a loan vehicle or pick-up/return service at service time, 'On Demand' vehicle evaluation options, valet and airport parking benefits as well as exclusive offers and event opportunities.
Servicing is recommended annually or every 15,000 kilometres, and impressively, pricing is capped at $695 per service over five years.
The Mercedes standard warranty is three years/unlimited kilometres with roadside assist to match. Service intervals are a very reasonable 12 months/20,000km.
The company also offers capped-price servicing - first service is $576 but the second and third are a whopping $1152 each. Three years will set you back $2880.