What's the difference?
For those merely gazing up to the lofty, ivory-tipped towers of high society, it would be easy to think that the mere ownership of a plush, premium vehicle, like the Lexus LC 500h for example, is a reward in and of itself.
The truth, though, is that Australia's premium manufacturers then sweeten the ownership pot even further, often inviting new owners into a secret club filled with tickets to exclusive events, seats at the fanciest of dining tables and concierge-style car maintenance, to name but a few of the perks on offer.
Lexus, though, sits atop the pile when it comes to offering ownership perks to its owners, and now more than ever, with the brand's existing Encore Club today welcoming a new and more-exclusive tier, called Encore Platinum.
We'll circle back to all of this under our 'Ownership' sub heading, but the short answer is that anyone who has bought a RC F, GS F, LX, LS or LC, like this 500h, since January 1 this year is automatically signed up, and is in line for some serious goodies.
Perhaps the most pressing question, though, is will it be the new ownership program that lures customers into a LC 500h? Or can the luxurious Lexus performance coupe stand on its own four wheels?
Let's find out.
Far from just another mid-size SUV offering, the Lexus RZ bares the burden of much of the Japanese premium brand’s future.
While Lexus has been a trailblazer in the past, offering a wide range of hybrid luxury vehicles before every other brand, it’s a little late to the party with this car; it’s first ground-up electric vehicle.
The question is, has all this extra time given Lexus the luxury of perspective, or is it too little too late for the RZ to make a meaningful impact on the mid-size luxury SUV space? Stick with us as we find out.
A truly fuel-efficient performance car, who’d have thought? There are some obvious trade-offs for trying to exist in two seperate worlds, but the Lexus LC 500h largely handles its dual roles with aplomb.
There are sportier EVs out there, there are more tech-savvy EVs out there, but few adhere to the luxury promise quite like the Lexus RZ, particularly at its price point.
It’s this primary characteristic which sets the RZ apart from the pack for me, and while it might not be for every first-time EV adopter, it nails the brief for the existing Lexus buyer while providing a ‘luxurious’ alternative to many of its firmer, sportier and less approachable rivals.
It's a little curious, the LC 500h. For mine, it's stunning from a distance. All gleaming alloys and bulging rear arches and sharp snout angled downward like its caught the scent of its prey.
But weirdly, it can start to look a little less impressive the closer you get to it - a little swollen and vague in its lines. It's very likely it's eye-of-the-beholder stuff (fellow CarsGuide scribe Richard Berry adores it from every angle, for example).
Inside, the front of the cabin is a busy but stylish space, with multiple textures layered on top of each other to produce a premium-feeling, sporty space. The low-feeling dash juts out, giving the front passengers an ensconced, cockpit feel.
Everything is predictably leather-wrapped and lovely, and while it's not as streamlined as, say, an Audi interior, it's not without a genuine sense of Japanese charm in the cabin.
I don’t think the RZ will be for everyone, but it has some very cool details and interesting angles, regardless.
It maintains the signature Lexus face, but this time has sunk the ‘spindle’ pattern deep into its plastic grille, making for a clean nose, but perhaps one which is a little too blank for some. No doubt it needs this smooth look to maintain as low a drag coefficient as possible.
Closer inspection reveals clever detailing, like the way the spindle pattern fades into the corners, and the whole look is lifted by how wide the car is.
Sports Luxury versions are lifted further with contrast panels accentuating the width and shape.
My favourite angle of the RZ is the rear three-quarter. The coupe window line, split spoiler design, and cool strip tail-light, complete with three-dimensional Lexus branding, looks as contemporary as it gets, not to mention sportier and more intriguing than even some of its rivals.
Savvy EV buyers might know the RZ shares its platform and overall shape with the upcoming Toyota bZ4X and its Subaru Solterra spin-off, and while those two cars look near-identical from the outside, Lexus has clearly had a lot more creative licence with the design of its take on the formula.
Inside is perhaps where this car feels the most Lexus, however. The interior design is almost entirely unrecognisable when compared to the bZ4X, with Lexus going to town with its curvy, intricate design language, and plush detailing throughout.
Padded synthetic leather trims, which match the seats, adorn the doors, which are swapped out for ultrasuede in the case of the higher-grade Sports Luxury.
And Lexus has opted for a deep-set digital dash and massive touchscreen in place of the small column-mounted screen and tablet multimedia of its Toyota and Subaru relations.
Everywhere you look, though, there’s attention to detail, with interesting material choices from the wacky carpet to the detailing on the centre console and in the door cards. It’s unmistakably Lexus, and feels premium.
It's not really. Especially in the backseats, which would make more sense if they were painted on. I'm no giant, but even my 175cm-tall head was pushed into the ceiling, and while there’s ample shoulder space for two adults, you’re unlikely to be able to convince two to get back there.
Lexus has included something called the "Easy Access" function for 2020, which sees the front seats slide forward automatically to help with accessing the rear seats, and they do lower the Cirque du Soleil antics required to get back there, but this realistically not a car for carrying more than two adults, save an emergency. There are two ISOFIX attachment points in the rear, so child seats can be locked in there.
That's not necessarily a drawback, though. This is a two-door sporty coupe, after all, and elsewhere, the sizeable dimensions (4770mm length x 1920mm width x 1345mm height) provide plenty of space for up-front riders.
You'll also find hidden cupholders, bottle holders in the doors, and all the power and connection points you need.
A word on the tech, though. The LC 500h is crying out for a touch screen, though the brand's traditional mousepad system is improving.
The RZ benefits from its electric-from-the-ground-up 'e-TNGA' platform, which offers an almost flat floor, wide, spacious cabin (despite its coupe-look rear) and there are plenty of clever touches throughout to enhance practicality.
The doors each offer a pocket with integrated bottle holder up front, there’s a wide centre console with a set of large bottle holders, and the clever dual-hinged armrest console which appears in other Lexus products, and a large bay under the multimedia unit which houses additional storage alongside the wireless charger.
Interestingly, the RZ doesn’t have a glove box on the passenger side, as this area is reserved for the infra-red projector in the Sports Luxury grade.
Instead, the car has a cutaway underneath the bridge-design centre console for additional storage. It’s a welcome and surprisingly large area which also houses a 12V power outlet. However it’s a little tricky to reach when seated up front.
Adjustability feels good for the driver with decent leg and headroom, alongside a tilt and telescopic steering column.
There are dials for the climate controls and a centre dial for the volume adjustment, although there are still many functions - from drive mode to essential safety toggles - that are buried more than one menu deep in the touchscreen, and therefore a little clumsy to jab at while you’re driving.
The back seat offers excellent space for someone my size. At 182cm tall I had leagues of knee room and decent headroom, and of course all the soft trims continue.
Bottle holders appear in the doors and drop-down centre armrest, and rear passengers score dual adjustable air vents and two USB-C power outlets.
There are map pockets on the back of the front seats, and the higher-end Sports Luxury grade offers dual heated seats and a separate fixed sunroof panel for the enjoyment of rear passengers.
One interesting piece, however, is the high floor. Designed to facilitate the batteries, the high floor means you feel tilted back in the rear seats, like your knees are far off the ground.
The boot, meanwhile, is also surprisingly spacious given the raked rear window. At 522 litres it outranks most mid-size SUVs, and while it seems deeper than it is tall, it should be more than sufficient for the airport run or trips to the local Golf course.
An underfloor storage area is convenient for the stowage of your charging cables.
Value is all about perspective, of course, and viewed the right way, the $195k sticker price of the Lexus LC 500h does provide a certain amount of value.
Yes, it's a lot of money. But Lexus' flagship coupe doesn't just get a performance-focused hybrid setup (pairing with a thumping V6 engine), but also just about every high-end feature the brand has in its deep bag of tricks.
It starts outside with giant 21-inch alloys, a glass roof with a sun blind, LED headlights with cornering lights, hidden door handles, keyless entry, and rain-sensing wipers.
Inside, you'll find leather-accented seats, a colour head-up display, a 10.3-inch multimedia screen with Apple CarPlay and Android Auto, another 8.0-inch screen in the driver's binnacle, a heated steering wheel, heated and cooled front seats, DAB+, satellite navigation system with live traffic, and a killer 13-speaker, 918-watt Mark Levinson stereo.
The RZ arrives in Australia in just one 450e all-wheel drive variant, with two trim levels to pick from. Either the entry-point Luxury grade ($123,000, before on-road costs), or the top-spec Sports Luxury ($135,000, before on-roads).
It’s entering a hot market, which every luxury brand wants a slice of. Rivals include the outgoing Audi e-tron, ($138,323) which is set to be replaced by the presumably more expensive Q8 e-tron imminently, base BMW iX ($135,900), Genesis GV70 Electrified ($127,800) or the smaller GV60 ($107,700).
Soon it will also have to duke it out with the Polestar 3 which is higher performance, starting from $132,900, and there’s always the spectre of the Tesla Model Y, which is a comparative bargain at $98,415 for the go-fast Performance version.
In terms of premium-badged rivals, though, it’s at the lower end of the price-scale, following the Lexus model of providing relative value in its space.
The entry-level Luxury grade comes standard with 18-inch alloy wheels, LED headlights and tail-lights, a massive 14.0-inch multimedia touchscreen with Apple CarPlay and Android Auto connectivity, built-in sat-nav, connected services, wireless charging, a digital instrument cluster, synthetic leather interior trim, dual-zone climate control, push-start ignition with keyless entry, a 360-degree parking camera, a 10-speaker premium audio system, and the full safety suite. More on that later.
For the extra spend to get into the Sports Luxury grade, the wheels are upgraded to massive 20-inch units, then you can count on adaptive headlights, acoustic glass, contrast styling panels on the exterior (with a two-tone paint option), ‘ultrasuede’ interior trim with ‘Tsuyasumi’ ornamentation, interior LED ambient lighting, an electrochromatic sunroof, ventilated and heated front seats with infra-red ambient heating for front passengers, rear outboard heated seats, memory driver’s seat, a head-up display, touch-sensitive wheel controls, and a 13-speaker Mark Levinson audio system.
Some of these features are very cool. The sunroof and ultrasuede interior trim options with the detailed ornamentation, and even wacky carpet trim in the Sports Luxury grade, are enough to take you aback, helping this Lexus make its mark on the luxury mid-size EV market.
Will it be enough to offset some notable omissions like the lack of vehicle-to-load systems or household power outlets on the interior?
This will depend on the buyer, but I think objectively this Lexus is playing into its existing loyal customer base more than it is the new-age tech savvy buyer.
The LC 500h is powered by a hybrid setup that combines a 3.5-litre V6 engine with a 650-volt "Lexus Hybrid Drive" system and a lithium-ion battery. That setup delivers 264kW of power, and somewhere north of 350Nm in torque when the engine and motor outputs combine.
That power is sent to the rear wheels via a CVT automatic, and will produce a sprint to 100km/h of around 5.0 seconds.
According to Lexus, 10 clear improvements were made the way the 2020 LC 500h drives, including a new transmission tune, more structural bracing added for rigidity, new suspension components and spring rates, and altered stabiliser bars.
Has it made a difference? Read on.
The RZ is only available with one powertrain choice, a dual-motor all-wheel drive set-up dubbed the 450e.
Unlike some systems, this dual-motor arrangement is far from symmetrical, with by far the majority of power sent to the front wheels.
Total system output is rated at 230kW/435Nm, consisting of 150kW/266Nm from the front, and just 80kW/169Nm from the rear.
Interestingly, this is significantly more punch than the Toyota bZ4X, further setting this Lexus apart.
The RZ uses a clever torque-vectoring system to make the most of this set-up when cornering, and debuts some interesting new tech like computer-balanced brakes to keep the car level under heavy deceleration as well as new adaptive pistons in the suspension to help the car adjust to different surfaces.
Lexus says the LC 500h will sip 6.8 litres per hundred kilometres on the combined cycle - very impressive for what is ostensibly a performance coupe - and emit 152g/km.
The LC 500h is equipped with an 82-litre fuel tank.
Quoted range for the RZ is 470km, however this is to the more lenient NEDC testing cycle, as accepted by the Australian Design Rules.
However, its real-world range is more like 400km, which is as it is more accurately measured to the WLTP standard.
The 71.4kWh battery pack is supported by a 150kW max DC charging speed, allowing a 10-80 per cent top-up in 30 minutes.
On a slower public AC charger, the RZ can pull a maximum speed of 11kW for charging in around six and a half hours, while single-phase charging, as you might get from a home wallbox system, at a rate of 7.0kW allows a charge time in around 10 hours.
Lexus throws in a public Type 2 charging cable, home wallbox installation, and a three-year Chargefox subscription (covering free fast charging) as part of an RZ purchase. Clever.
Officially the RZ consumes 18.7kWh/100km on the combined cycle according to the WLTP standard and I was surprised to find our car consumed 18.6kWh/100km during the test drive loop.
For context, anything under 20kWh/100km is reasonably impressive in the premium EV space.
There’s something very strange about hitting the start button in what is ostensibly a sports car, and being greeted not by the bark of an exhaust, but by the gentle whirring on the car’s electronics coming to life.
But then, the Lexus LC500h is not your average performance car.
It essentially trades the out-and-out grunt of its V8-powered sibling (which produces a monstrous 351kW and 540Nm) for a kind of best-of-both-worlds approach that pairs the punch of the V6 engine with the fuel efficiency of a hybrid powertrain.
If that sounds like an compromised approach to pure performance, you're right. But reframe the way you look at the LC 500h and it all starts to make a bit more sense.
Remember, this isn't a track-attack weapon, but a potent on-road bruiser, and the flow of power on offer always feels ample, and you never want for too much more off-the-line pace on public roads.
Among the biggest selling points of the LC 500h is the sheer distance between its various personalities. Engage Eco, or even Normal, drive modes, and it’s a quiet, mostly very comfortable (though it can be unsettled by bigger bumps) kilometre-eater, but engage Sport or Sport Plus and it rightly transforms into something significantly angrier.
It might not be the absolute sharpest tool in the performance car shed, but the LC 500h does bristle nicely when those modes are engaged, the hybrid factor seemingly replaced by a satisfyingly meaty exhaust note and an accelerator that’s suddenly far more sensitive to the touch.
The steering feel is nice and the inputs direct, but there is something about the car’s 1980kg weight that doesn’t inspire the deepest of confidence, at least not on the rain-slicked roads we were travelling along .
A pure performance coupe? Perhaps not. But a sporty, stylish and, when you want it to be, comfortable cruiser with the ability to turn the volume up when you come across a twisting road? Bingo.
Usually EVs, even premium ones, have a particular formula to the way they drive.
Hefty, firm, and usually break-neck fast is the default position, with seemingly every manufacturer trying to remind buyers they too can be as fast as a Tesla.
However, the RZ breaks with the premium pack, offering a car which leans more into the luxury promise than maybe any other right now.
It’s a relatively serene space in the cabin, with notably limited wind or tyre noise, and a gentle steering tune which makes the car effortless to pivot into corners.
This combines with the clever torque vectoring system, and lenient suspension to have the RZ simply wafting through corners.
The ride is interesting in that it is so far from the norm for the EV space. It is the opposite of firm and aggressive, with the car gently leaning into bends and barely feeling the texture of the road.
Small, rough bumps and high-frequency corrugations are dispatched with ease, the car simply floating over them, even when loaded up in corners, although, on the flip-side, longer undulations have it bouncing up and down a bit after-the-fact, perhaps a consequence of the doughy ride having to deal with the well-hidden weight of its batteries.
Despite efforts to deal with body-roll, there’s a notable amount, a consequence of the forgiving ride.
While these characteristics make the RZ a far more luxurious proposition on the road than many of its rivals, it is notable in how much it lacks a feel for the road.
The steering is so electrically augmented it feels almost simulated, no matter which drive mode you select, and little of the road surface is communicated well to the driver.
Even the brake pedal feels lifeless and distant, as it combines regenerative braking with the actual discs in a purely digitised progression.
The steering, acceleration and regenerative braking are all heavily altered by drive mode, with the car lacking a single-pedal drive setting, instead being fairly hands-off with the system.
Some, looking for a particular EV drive experience, may be happy with this, others will appreciate how ‘normal’ the RZ feels in this department.
While the car feels disconnected in a sense, there’s no doubt the brakes work, the steering is effective, and it is deceptively quick.
Its soft character might have you assuming it's slow, but a hot-hatch baiting 5.3 second 0-100km/h sprint time seems alarmingly achievable in the Sport mode.
One thing is for sure - everything described here is deliberate. Lexus has made a choice to go against the grain and do something different when it comes to the way this mid-size EV feels.
To many existing Lexus loyalists, there will be a lot which is familiar, while providing a slice of the future, yet it might be far from the most engaging EV to drive. It certainly provides a gentler and more luxurious - if a little lifeless - alternative to the sporty status quo.
The Lexus LC 500h is yet to be ANCAP tested (the price would likely prove a sticking point), but the Japanese brand has fine form in attracting top marks, and there's certainly no shortage of safety features on offer here.
There's a total eight airbags and a reversing camera and parking sensors, as well as a host of high-tech kit like AEB, Lane Keep Assist, Blind Spot Monitoring, active cruiser control and a bonnet that will sense pedestrian and pop up before impact in an attempt to minimise injury.
Safety comes standard on the Lexus RZ, with even the base Luxury trim-level scoring high-speed radar-based auto emergency braking (which detects vulnerable road users at night), lane keep assist (with lane departure warning), blind-spot monitoring (with rear cross-traffic alert), as well as driver attention alert, adaptive cruise control, and a tyre-pressure monitoring system as standard.
The only item reserved for the higher-grade Sports Luxury is the advanced adaptive high-beam suite.
The RZ also scores an impressive complement of 10 airbags, as well as the most recent crash structures in its fresh e-TNGA frame, however the EV mid-sizer is yet to be rated by either ANCAP or Euro NCAP.
So, to ownership. Let's start with the basics first, before we move onto the new Encore Platinum benefits.
The LC 500h is covered by a four-year/100,000km warranty, and servicing (capped for three years at $595 a pop) is required every 15,000km.
You will know already the Lexus's stellar Encore ownership program includes handy features like valet (pick-up and drop-off) servicing, but the new Encore Platinum level for owners of its more exclusive models unlocks some seriously cool stuff.
One is a new On Demand service, which allows owners to book a different style of car when heading off on a holiday or business trip. So, say you own the LC 500h, but want to take the family to the snow and need a seven-seat 4WD like the RX L, then Lexus will lend you one at no charge, which you can keep for eight days.
The loans are available in your state or somewhere else in Australia if you're travelling, with your car waiting for you at Qantas Valet for you when you arrive.
The One Demand service is available on four occasions over your first three years of ownership (which is also the length of the Encore Platinum membership).
The Platinum level also provides eight examples of free valet parking at select shopping centres, as well as hotel and restaurant benefits, and invitations to Lexus' drive days around the country.
One of the key Lexus selling points is its ‘Encore’ ownership promise, which is at its best on its EV models.
For the RZ this includes a complementary 7.0kW home wallbox charger installation for those with garages, the inclusion of a wall socket and public Type 2 charging cables, a three-year Chargefox subscription keeping even your high-speed charging free for the duration.
The warranty is five years, unlimited kilometres, with roadside assist included.
Capped price servicing is available over five years, weighing in at $395 per 12 month or 15,000km interval, whichever comes first.
Lexus will also organise to pick up and drop off a loan vehicle at service time, while the high-voltage battery is covered by up to 10 years of warranty if the logbook is adhered to at an authorised Lexus workshop.
The brand also offers extra benefits through its ownership program, like deals at hotels and restaurants, as well as invites to events like track or golf days.
This is an impressive above-and-beyond suite of offerings befitting a premium brand, although it should be pointed out some premium EV rivals offer service intervals which are twice as long, and even free servicing for the entire warranty period.