Lexus CT200h vs Lexus Lm350H

What's the difference?

The cheapest Lexus of them all isn’t chasing badge snobs with the CT200h as blatantly as Mercedes-Benz, BMW and Audi do with their entry level cars… but it’s perhaps not quite the Lexus you’d expect it to be.

It has a lovely front-of-cabin, for example, but there’s a lot of last-gen Prius in plain sight in the rear of the cabin.

The hybrid powertrain, too, is noble in concept, but the day-to-day reality is that it’s not as nice to drive, especially town to town, as a regular petrol-powered car of similar size.

The foot brake, silly multimedia joystick and odd gearshifter also spoilt the party a bit.

Empty nesters who are looking for a nice city runaround with a tinge of greenwash about it will love it… and if the current Prius is anything to go by, the next CT will be a very good thing indeed.

The Lexus LM is going to be a niche model. This was not designed to appeal to people that may have bought a Toyota Tarago back in the day, or even a Kia Carnival now.

It has a specific purpose for ferrying people around in absolute comfort and at that, it succeeds in a big way.

It’s just a bonus that it’s great to drive.

Welcome to the automotive equivalent of a business class airline suite.

Note: CarsGuide attended this event as a guest of the manufacturer, with accommodation and meals provided.

There are some light external revisions for the latest update of the compact Lexus CT200h. New grey 17-inch alloys are unique to the Sport Luxury, along with a black roof treatment, new L-shaped LED driving lamps that match new-design LED tail-lamps, while Lexus designers have also added its new spindle grille to the brand’s smallest model.

It manages to be inoffensive, but it doesn't really reflect the brand's latest design language of 'real world concept cars' like the NX and the LC ranges.

Inside, a couple of new leather colour options are available for the CT200h, while the addition of the wide-format 10.3-inch screen to the top of the centre console is the single largest change. Interestingly, the steering wheel controls appear to have regressed a little from the previous model, no doubt brought about by the addition of the new driver aids.

Look, people movers are not considered the sexiest of automotive body styles, but that’s changing.

The Kia Carnival and Hyundai Staria are examples of good MPV design.

And the Lexus LM steps it up again. 

It is based on Toyota’s TNGA-K architecture that underpins a bunch of Toyota and Lexus models, including the Lexus RX, and it measures a whopping 5.1 metres long and has a three-metre wheelbase.

It shares its underpinnings with the latest generation Japanese-market Toyota Alphard, which is a cult hit in Australia among the grey import set.

The front-end design is bold, with the latest take on Lexus’ big ‘spindle grille’, pinched slimline headlights and a stubby nose. 

I am a big fan of this design. It is far more than a box on wheels and it has quite a bit of presence. 

The interior design up front is modern Lexus, with a few familiar Toyota touches, and while it’s not exactly minimal, it’s still visually appealing.

The CT200h basically replicates a small hatchback in terms of interior size. It'll seat five, but if you try to put three adults across the back, they won't be particularly happy about it. 

The roofline is quite low and the car’s waistline is high, which makes the glasshouse feel small. Room in the front is adequate, but only just for taller drivers; the sunroof, as fitted to our test example, takes away a good chunk of headroom, despite the CT200h standing just 5mm lower than a Corolla overall. 

The seats themselves, too, are mounted just a touch high to be comfortable for taller drivers, while rear seaters will complain bitterly about being stuck behind my (184cm) driving position. However, my more diminutive wife pronounced herself very comfortable behind the wheel and in the passenger seat.

A nice, small steering wheel sits in front of a single-dial dash that sports two digital screens either side. The left-hand screen changes when you change the drive mode dial between Eco, Normal, and Sport. And there's also a full EV mode button in handy reach. 

Two cupholders are line astern between driver and passenger, although storage is at a premium thanks to the size of the car. Climate and multimedia controls - and even an old-school CD player – flow right through underneath the centre console, which steals away valuable space. There are no extras like wireless charging bays, nor is there Apple CarPlay or Android Auto.

There are bottle holders in the door, but don't try and stash anything that's over one litre in size because it just won't fit.

It's quite an austere proposition for rear-seat passengers, with no bottle holders in the doors, no cup-holders and no charging points. There are fixed vents under the front seats and on the right side of the rear area, so it's not a complete desert, and there are ISOFIX mounts for two child seats in the rear.

Another practicality issue that's unique to the CT200h is the gear shifter. It operates as a spring-loaded joystick, and unless you're watching the dash indicator, it can be tricky to know which gear you're in. Other car makers have actually recalled cars with this style of transmission stick, and it's certainly something that you have to get used to. 

Likewise, the old-school foot brake is certainly an anachronism in something like a Lexus.

Based on the previous generation Prius, the nickel-metal hydride battery for the CT is hidden underneath the rear seat, so it doesn't steal away too much boot room. However, the boot floor is still quite high, and the area is rather small at 375 litres with the seats up. There is 985 litres available when you drop the seats, but the aperture is short and narrow, so larger items will be a squeeze. There is a space-saver spare nestled away underneath the boot floor, too.

Another practicality note in the negative column is Lexus's insistence on the odd joystick control for its multimedia system. It's simply not very good. It’s imprecise when compared to a touchscreen, the action and feel of our test unit was very much less than premium, and it’s just awkward and clumsy to use. The CT is not the only Lexus to use it, but we wish the company would just see the light and ditch it all together.

While most of the fun happens in the second row of the Lexus LM, there is a lot to like in the front compartment.

The dash is dominated by a large touchscreen that houses Lexus’ latest multimedia setup. The logical menu and uncomplicated sub-menus ensure this is an easy system to navigate. Speaking of, the in-built sat-nav is one of the better systems I have experienced. 

Comfort isn’t just the domain of the second row - the driver’s seat is very supportive and comfortable, with power adjustment.

There’s plenty of glass including a smaller front quarter window that helps eliminate front blind spots, so forward visibility is exceptional. Rearward visibility is aided by the digital rear-view mirror that is designed to ensure privacy for second and third-row occupants. You don’t want the chauffeur spying on you while you’re sleeping, do you?

The other big tick for me is the driving position. Other people movers, namely the Hyundai Staria and Mercedes-Benz EQV, have very low window lines and it leaves you with a feeling of sitting on the car, rather than in it. I am sure it helps with extra light and it probably makes it easier for kids to see out of, but from a driving perspective, I find it a little disconcerting.

But the LM has flipped that. The front compartment is designed in such a way that it feels like a cockpit that you’re ensconced in. This helps the driver feel more connected with the car, and in the LM it feels like you’re sitting in the driver’s seat of a sporty sedan, not a five-metre bus. Very well done, Lexus.

And now to the main event - the second row.

Where to begin. Let’s start with space. Because there is so much of it. Unsurprisingly given the seating layout, there is an unending amount of head, leg, knee, bum, shoulder and whatever-else room. I can’t imagine anyone complaining about space back there.

Also, getting in and out is a breeze thanks to the sliding power doors on both sides. These can be opened from the front seat, and via several buttons in the rear.

Those captain’s seats are plush. Not quite Benz S-Class plush, but still.

They are adjustable six ways - power adjustable, of course - and they’re heated and ventilated. They recline almost flat, too, if you need a nap on the way to the country estate. And while you do that you can look up through the split sunroof, or close the shade a number of ways.

Is there a massage function? Of course there is a massage function. And it’s not bad. You can choose two settings - weak and firm.

Adding to the feeling of a business class airline seat, there is a fold-out table in the armrest, although it’s a smallish one. And there is dual-zone climate control in the rear.

There is a roof-mounted control panel for things like climate, sunshades and sunroof blinds, but much of this can also be controlled by the Apple iPhone-like devices clipped into both rear seats. These are closer to the seats, so it is easier to access than the roof.

Another function in the device is the Climate Concierge that features different modes - Dream, Relax, Focus, Energise. Depending on which one you choose, it alters the seat settings, massage, climate and lights to suit.

I love the massively wide side windows that are tinted (or privacy glass), too.

Other amenities include map pockets, knee and roof-mounted air vents and a 14.0-inch display screen that retracts from the roof and connects to an HDMI cable, allowing you to watch whatever you want.

The third row is not as appealing as the second. It is technically a three-person row, but the width and the fact that it has a sizeable gap in the centre suggests that this is best thought of as a six-seater van.

The seats are not as plush of course, so you might not want to spend too much time in that row unless you are a small child. But you do get USB-C ports, cupholders, air vents, lights, sunglasses holder, power side shades and grab handles.

Getting in and out of the third row can take a while. It’s all power adjustable, so you don’t have to lift anything heavy - but it takes a while for the second row seats to move forward and up.

With all seats in place the cargo space is limited. In fact, it’s just 110 litres.

That’s similar to what you get in a seven-seat SUV. But it did fit all our overnight luggage easily.

Drop the rear row and that expands to a maximum of 1191 litres in the 350h or 752 litres in the 500h.

All grades have a space-saver spare wheel.

From launch there will be two versions of the LM350h Sports Luxury on offer - front-wheel drive and all-wheel drive, priced from $160,888 and $165,888 before on-road costs respectively.

They both have seven seats across three rows and share the same four-cylinder hybrid powertrain, but an even more high-end version is on the horizon.

The LM500h will land in January 2024, priced from $220,888, and it adopts a newer more powerful hybrid powertrain. Something else that sets the LM500h apart is the seating layout - it is a four-seater. Behind the driver and front passenger compartment are two big captain’s chairs that recline flat if required. Decadent luxury. Or so the pictures suggest. We will have to wait until the New Year to sink into the sumptuous seats.

Given the positioning and interior layout, the LM will probably not appeal to people looking at a Kia Carnival, or who would have opted for the departed Toyota Tarago. It will, however, appeal to large families that aren’t short of a dollar, airport limo operators, and even as tourist transport.

Thankfully, there’s a substantial amount of standard gear fitted as standard in the LM.

The only difference in spec between the two 350h grades is the addition of all-wheel drive. Otherwise you’ll find keyless entry and start, front heated seats, automatic retractable side steps, power opening side doors, rear privacy glass, a pair of sunroofs, and semi-aniline or L-aniline upholstery.

Tech-wise, there is a digital rearview mirror, and a 14.0-inch touchscreen, a 12.3-inch digital instrument cluster, a head-up display, seven USB ports, a smartphone charger and a rear 14.0-inch multimedia display.

The 500h adds niceties like a separation partition with elevating and dimmable glass, that doubles as a 48.0-inch widescreen display to watch films and TV, or take conference calls with. It also gets two partition glove boxes, a pair of umbrella holders, two second-row phone chargers, a 23-speaker Mark Levinson 3D audio system and more.

In terms of rivals, there really aren’t many other luxury people movers on the market. Aside from the Mercedes-Benz V-Class and all-electric EQV, there are higher-grade versions of the Volkswagen Multivan, and the LDV Mifa 9 EV.

The 1.8-litre twin-cam petrol engine makes a relatively low 73kW and 142Nm, while a 60kW, 207Nm electric motor that’s also connected to the front wheels chips in its share.

Combined, the system produces 100kW, while the torque figure translates to around the 150Nm mark. That juicy 207Nm doesn’t come into play, sadly, given that the petrol engine – which is built to run cooler than a traditional Otto cycle engine, and therefore more efficiently – does most of the work.

Throw in a transaxle for the electric motor and a power inverter, and things are getting complex. However, if the Prius is any indication, the CT200h’s drivetrain is durable and relatively serviceable, with batteries estimated to last ten years or longer.

There are two hybrid powertrains available. Coming next year, the LM500h combines a 2.4-litre turbocharged petrol engine and a hybrid setup, making for power and torque of 202kW and 460Nm respectively. It is all-wheel drive and is paired with a six-speed automatic transmission.

The LM350h comes with a 2.5-litre naturally aspirated petrol engine and a parallel hybrid system, offering up a total system output of 140kW and 239Nm. The 350h comes in front or all-wheel-drive guise and uses a continuously variable transmission (CVT).

Here’s the odd thing – over 220km of largely highway driving, I couldn’t get the CT200h under a dash-indicated 10.4 litres/100km, against a claimed combined fuel economy figure of 4.4L/100km. 

I topped the tank off with 18 litres of fuel, which works out at a closer 8.8L/100km… but it still ain’t anything like 4.4. 

Another owner I spoke to, though, said he regularly records high fives with his CT200h in mixed conditions.

It runs a 45-litre tank that’ll happily take 95 RON fuel.

As you’d hope with an all-hybrid line-up, the LM excels when it comes to combined cycle fuel efficiency. The 350h FWD sips just 5.5 litres per 100 kilometres, while the AWD version is 5.6L/100km. The 500h is a little thirstier at 6.6L. 

Our drive was so brief we did not get to record an on-test fuel figure.

The theoretical range of the LM, considering the 60-litre fuel tank and 5.5L/100km (350h) and 6.6L/100km (500h) fuel consumption figures is about 1000km.

If you've ever driven a Prius, then you'll be very familiar with the way that the CT drives. Based around a 73kW Atkinson cycle petrol engine which focuses on fuel efficiency rather than outright power, a 60kW electric motor (the pair combine to produce 100kW in total), a nickel-metal hydride battery array and a CVT gearbox, the CT200h – like the Prius – is a bit different to a regular hatch.

Under light throttle, the CT is quiet and moves along quite well, and you can even use full Electric Vehicle mode at speeds under 45km/h for a brief amount of time, (slightly less than two kilometres), and with a very gentle right foot.

The battery array is recharged via the petrol motor as well as regenerative braking (where heat energy is captured and directed back to the electric system) – but unlike a petrol-electric plug-in hybrid, there’s no way to stick a 240v cable into the CT to top up the battery. 

It has the unusual whines and odd noises that you would associate with a partly electric car, but the petrol motor sounds just like a regular old four-pot petrol unit, and it’s running most of the time.

One issue with the drive of a hybrid is its ability, or the lack thereof, to get off the line in any sort of hurry. You really have to mash the throttle to get going, which takes some getting used to. There’s also some hesitation and un-Lexus like thumps from the drivetrain if you confuse it by almost stopping then taking off again.

The CT200h’s biggest bugbear is that the fourth generation Prius exists. Built on a more sophisticated newer-generation platform and with a more refined drivetrain, the new Prius is a great insight into how good the next CT will be – and what the shortcomings of the current one currently are.  

The CT works well in high-traffic city environs, where a light throttle foot helps get the best out of the unusual drivetrain. Lots of lag from rest is an annoyance, as is an excess of CVT whine under hard efforts, but the CT200h pootles around town very well.  

Its small size does play against it when it comes to keeping out road noise at freeway speeds, though the CT is superior to most other similarly sized cars in this regard. As an aside, its build quality is nothing short of amazing, with minimalist panel gaps, a tight interior and lashings of paint on every surface.

As mentioned earlier, I spent much more time in the second row as a passenger than I did behind the wheel of the LM350h. But it was enough time to capture some initial high-level drive impressions.

But let’s start in the rear. The ride in the second row is comfortable - as you’d hope. Our trek from Melbourne’s inner north down to the Mornington Peninsula included a lot of freeway, which was smooth. The only thing that disturbed the peace was a chunky bridge join that caused a bit of a thump. But we were hardly disturbed. 

Back in the driver’s seat, there’s a lot to like about how the LM350h drives. First of all, it feels smaller on the road than its ample dimensions would otherwise suggest. It even feels relatively light on the road. 

After the LM, I drove a Mercedes-Benz EQE SUV that has a similar kerb weight (the Lexus is about 2.4 tonnes), and the LM felt lighter.  

The hybrid powertrain is responsive enough, offering decent acceleration from a standing start. The more potent 500h will of course be quicker.

The transition from electric to petrol propulsion is pretty smooth in Lexus (and Toyota) models these days, and the additional noise-deadening materials in the LM ensure it’s subtle.

The 2.5-litre petrol engine is really only noticeable when accelerating hard, and the CVT a slight drone, but it’s in no way unpleasant. 

Otherwise it’s a superbly refined and quiet cabin on all but the absolute worst road surfaces. Whisper quiet power windows adds to that feeling of luxurious refinement.

Given the brief time behind the wheel, we didn’t get to test the handling capability of the LM, so that might have to wait for a review in the New Year. 

The steering is heavily weighted and doesn’t feel overly responsive, but it’s perfectly suited to this sort of vehicle.

That supple ride we experienced in the rear was also evident behind the wheel.

This was especially impressive on a couple of pock-marked peninsular back roads. The ride is also much more compliant than the Mercedes-Benz EQV I tested early in 2023.

The LM is yet to be crash tested by ANCAP, and it is unclear if it will be given the fact that it’s a niche model. However, as with other current Lexus models, it has a long list of standard safety gear.

The safety suite, including intersection assist, and a pre-collision system with vehicle, pedestrian, bicyclist and daytime motorcyclist detection.

It also comes with emergency steering assist, full-speed radar cruise control, ‘Curve Speed Reduction’, ‘Lane Trace Assist’ with lane-departure alert, automatic high beam, ‘Road-Sign Assist’ (speed signs only), ‘Emergency Driver Stop System’, a blind-spot monitor and rear cross-traffic alert.

Lexus sells the CT with an unusual four-year/100,000km warranty, which includes roadside service coverage. The battery pack has an eight-year/160,000km warranty, while Lexus would like to see you back for a service every 12,500km or 12 months.
 
It’s not just about a warranty or a service interval with Lexus, though. For decades now, its customer service record has topped all industry measures, and everyone we know who has bought a Lexus with their own money has raved about the quality of the service received. 

As well, it’s a level of service that’s provided across the range. It’s a tangible benefit of buying a CT200h. 

When you buy a Lexus, you get a bit more than a car. The brand has a customer loyalty program - Lexus Encore - and depending on what model you buy, you are eligible for some pretty cool discounts, bonuses and experiences. 

There are three tiers, depending on your model. UX, NX, RX and ES fall under regular Encore, and electric models the RZ and UX300e sit beneath Electrified Benefits. But the LM, as well as the LS, LC and LX are under Encore Platinum - the top tier. 

That means access to the ‘On Demand’ program that allows access to another Lexus model for a few days or longer. So if you own an LC Convertible but need an RX for a few days to ferry people around, that’s all free. There’s valet parking service loans and more.

It also includes upgrades at Lexus partners. Our launch took us to Jackalope Hotel on the Mornington Peninsula, which is a Lexus partner, and you can get a bunch of extras here as a Lexus owner that other guests won’t get.

In terms of other ownership details, the LM is covered by a five-year, unlimited-kilometre warranty, and the servicing schedule is every 12 months or 15,000km.

Lexus is yet to announce the capped-price servicing details for LM, but it is expected to cover five years, and should be in the vicinity of approximately $700 per service.