Are you having problems with your Kia Sorento? Let our team of motoring experts keep you up to date with all of the latest Kia Sorento issues & faults. We have gathered all of the most frequently asked questions and problems relating to the Kia Sorento in one spot to help you decide if it's a smart buy.
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Kia informed us that you often drive on unmade roads, which perhaps explains why you have broken the windscreens in your cars. A company spokesman told us that they have only sold one Optima windscreen in the time it has been on sale, and that they have windscreens in stock.
As for the Sorento, they say there are two windscreens used in that model, they have one in stock, the other they don't, but they can get one very quickly if it were needed. Further, they say they have had their customer assistance people contact you to invite you to take your car to your dealer and have it checked for any possible quality issues it might have.
Back to Kia and ask them to provide you with a seal that is suitable for use on sand, one that will keep the sand out. Should you prefer not to go that way, which could take some time to resolve and ultimately prove fruitless in any case, I would go to an offroad specialist and explain your problem and ask them to come up with a seal that does the trick.
Kia advised us that the person who fitted the tow bar most likely caused it. If it was fitted by a Kia dealer you could have a claim and should pursue that through the dealer, if it was fitted by a non- dealer agent then the claim should be against the fitter responsible.
You can have your car serviced by a non-factory mechanic without affecting the warranty, but it can present difficulties if it were to come to a claim against the Kia warranty. You can get into an argument about the competence of the person who worked on the car and whether it not they followed the Kia recommendations etc. But if you have a mechanic you trust to do the work "by the book" then there is no legal issue.
We asked Kia for advice, which was "there is no overdrive as such in your car, it has just the six gears, and there is no lockout. The recommendation is that when towing you let the six-speed gearbox drive it as a full automatic and allow the gearbox to do its work. It is not recommended to use the manual mode to force gears to hold as there is a higher risk of overheating the gearbox. The exception to that rule is if the manual mode is used sensibly to help with engine braking on steep descents."
THE Australian LPG Warehouse has a kit. There is a problem with the spare wheel, though. It has to be relocated to accommodate the LPG tank under the vehicle. The solution most owners accept is to leave the spare at home and take a puncture repair kit.