Kia Sorento 2010 Problems

No car is perfect, but we've gathered everything relating to the Kia Sorento 2010 reliability here to help you decide if it's a smart buy.

Kia Sorento 2010: Windscreen cracking

Answered by CarsGuide 12 May 2011

Kia informed us that you often drive on unmade roads, which perhaps explains why you have broken the windscreens in your cars. A company spokesman told us that they have only sold one Optima windscreen in the time it has been on sale, and that they have windscreens in stock.

As for the Sorento, they say there are two windscreens used in that model, they have one in stock, the other they don't, but they can get one very quickly if it were needed. Further, they say they have had their customer assistance people contact you to invite you to take your car to your dealer and have it checked for any possible quality issues it might have.

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Kia Sorento 2010: Will the warranty be void if it isn't serviced by a Kia dealer?

Answered by CarsGuide 26 Aug 2010

You can have your car serviced by a non-factory mechanic without affecting the warranty, but it can present difficulties if it were to come to a claim against the Kia warranty. You can get into an argument about the competence of the person who worked on the car and whether it not they followed the Kia recommendations etc. But if you have a mechanic you trust to do the work "by the book" then there is no legal issue.

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