Kia Problems

It's not just the dealer and it's not just Kia. Most companies keep only fast-moving parts in stock and have to order anything else, which means sea freight delays.

I would not be considering any European cars of that age if you want reliability with no expensive surprises along the way. As a rule European cars become more and more unreliable as the years pass and the kilometres climb, and they are expensive to repair. Your best bet is to go for an Asian brand, Toyota, Honda, Mazda, Kia.

I would think the key should be covered by the warranty, given that it failed. It’s not like it wore out through use, when I wouldn’t expect it to be covered. Contact Kia directly on 1800 600 010 and see if you can negotiate a deal for a free replacement.

There is nothing official from Mazda Australia but the CX-5 is now more than four years old and that points to a new replacement in the second half of next year. If you're buying now, ensure you also test drive the new Kia Sportage — I give it The Tick and rate it ahead of the CX-5.

Both are well suited to everyday use around town. They're comfortable, fuel-efficient and safe. The Dualis is a little cheaper than the Sportage, but I would definitely go for the Sportage. I would expect them to have a similar resale value when it comes time to sell, but the reputation of the Sportage for quality and reliability would make it easier to move on.

You’re correct; it is nothing to do with Australian safety standards. Take it back and ask them to wheel align it.

You are not the first to complain about a Kia pulling to the left, including one of my big bosses. I'm told it's important to also check the rear wheel alignment. Kia Australia spokesman Kevin Hepworth says: "There is no identified systemic problem with Sorento steering pulling to the left. If an owner feels their car is not performing to specification they should, in the first instance, take the car to a certified Kia service centre to have the wheel alignment specifications checked. It is important in attempting to adjust the wheel alignment those specifications aren't exceeded."

Two choices that get The Tick from me are the Toyota Camry sedan, which can be quite punchy with the 2.5-litre petrol engine and is great value, and the Kia Sportage SUV with turbo diesel.