Kia Cerato 2015 Problems

The problem needs to sorted out with the dealer and Kia, so go back and tell the dealer you are unhappy with the car as it is and request them to fix it. Tell them you will not accept the car as it is. Ask them to demonstrate on another Cerato that the problem is 'normal'.

The 2015 MY Cerato was released in April 2014, so I would say you haven't been cheated.

I can understand your frustration but Kia is — eventually — doing the right thing and has no obligation to make any compensation.

Like you I doubt very much that changing to higher octane fuel will have any affect on the problem as you describe it. It seems likely that it’s a problem with the idle setting and that’s where they should be looking. Follow the dealer’s advice and run two fills of 95-octane fuel through it, so you can rule that out as a solution when you take it back. The only thing you can do is to keep the pressure up on the dealer, and to register your complaint directly with Kia’s customer assistance people.

I assume it’s with AM reception. It’s usually put down to the antenna. The most likely reason they’re ignoring it is that there is little they can do about it. You could take it to a car radio specialist and see what they might be able to do about the problem.

The Santa Fe gets The Tick, and several friends are very happy with new ones. Kia has also just totally overhauled the Sorento and that's definitely worth a test drive.

The Cerato is a great package. If she is a keen driver who wants the sporty feel of the Focus, go with the Ford.

The clicking sound could be a sign of a weak battery, which is having difficulty coping with the cold weather. Don’t pump the accelerator; that does nothing on a fuel-injected car. Have the battery tested.