What's the difference?
The dual-cab ute market and light truck market are potentially two very different landscapes.
While the dual-cab continues to storm the sales charts in Australia, there’s also a growing awareness among hardcore users of these vehicles, that a light truck might often be a better solution.
Better payloads and higher Gross Combination Mass ratings in an age of increasing legal and insurance concerns over overloaded vehicles, were once the light truck’s strong suit. But these days, vehicles like the full-sized US-made pick-ups and even the muscled-up Ford Ranger Super Duty have bridged or even exceeded that gap.
At which point, the light-truck’s benefits become the ease with which it can take on heavier jobs and the sheer size of the cargo and cabin area, not to mention those truck-specific qualities born of generations of refining a concept.
In Australia, it’s Isuzu that absolutely brains the opposition in sales terms. And part of the reason for that has been a realisation that not all would-be buyers want the hassle of the traditional truck-buying process of purchasing a bare chassis and then equipping it so suit their needs.
Which is where Isuzu’s RTW (ready To Work) concept comes in. You simply choose the truck you want, choose a tray, van or service body and then let Isuzu deal with it and phone you when it’s ready to collect.
It's so simple, it’s a wonder not everybody is doing it.
The other news is that Isuzu has finally updated its popular N Series fleet after about 16 years. A new cabin, extensive chassis changes, uprated engines, and all-new transmission, improved suspension and a new focus on safety are all headlines. But 16 years is a long time between drinks, so do the improvements make enough of a difference to keep the concept relevant in a changing market?
French manufacturer Peugeot is at the cutting edge of electric commercial vans in Australia, having introduced its E-Partner small van (under 2.5-tonnes GVM) in 2023 before recently adding its new E-Expert in the popular mid-size segment (2.5 to 3.5-tonne GVM).
We recently spent a working week aboard the E-Expert to see if it has what it takes to provide a genuine zero-tailpipe-emissions alternative to Toyota’s dominant diesel-only HiAce.
A truck like the NPR (or any other truck, really) is never going to replace a dual-cab ute in terms of its duality. While the latter can tend to weekday chores and be quickly reconfigured for weekend fun, the light truck has no such facility. Nope, it’s a workhorse. Period.
You need a fair bit of real estate just to park the Isuzu overnight and it certainly won’t fit in the typical supermarket car space. It’s hardly sporty to drive, either, although the latest upgrades have made it more user friendly in a total sense and safer than ever before.
But what it does do that a dual-cab ute can’t often do, is tackle bigger, heavier jobs with a fair bit of bandwidth still up its sleeve. And if the nine-to-five side of things is where you need to be, then a vehicle like this has to be worth a look. And if you consistently find that you’re sailing close to the wind in terms of exceeding a ute’s legal payload, towing capacity or GCM, then the extra bigness of a light truck could make a huge difference.
That’s especially so given the price tag. Okay, you’re not buying a lot of high tech for your money, but you are getting some seriously stout engineering and an expectation that you won’t be working the thing to death anytime soon.
Note: CarsGuide attended this event as a guest of the manufacturer, with meals provided.
The driving comfort and competent load-carrying ability of the E-Expert in a daily short-haul working role would be well suited to both tradies and fleets, if equipped with the convenience of back-to-base overnight charging at home or depot. However, its zero-tailpipe-emissions technology comes at a high price, requiring careful cost-benefit analysis by potential buyers.
It can’t be easy to make a light truck look fashionable, but Isuzu has done a reasonable job of making the thing look, at least, current. The lighting has all been changed to LEDs now, and the bold, angular face the truck presents looks pretty modern.
But new tech has also forced some design changes. The bull-bar that is part of the Tradepack deal, for instance, has been redesigned with changes to the main hoop. That’s all to accommodate the radar units inside each headlight that inform the front cross-traffic warning system of anything in the way.
Also notable is the attention to detail of the optional (rather than the alloy tray seen here) Australian-made service body. With a choice of internal layouts, the flip-up sides reveal a proper workshop on wheels when configured that way.
It’s also nice to see that all the clips and catches on the drop-side tray can be easily replaced if damaged.
Externally the E-Expert adopts the new look of the Peugeot light commercial range, featuring an elaborate grille design with the brand’s equally new emblem proudly displayed at its centre.
The three-seater cabin design has also been upgraded, with Peugeot claiming extensive revision of the driving position for greater comfort (see Practicality).
The E-Expert rides on a 3275mm wheelbase with 12.4-metre turning circle and combines MacPherson strut front suspension with semi-trailing arm/coil-spring rear suspension, rack and pinion steering with electric power-assistance and four-wheel disc brakes.
Its 1948mm height ensures it can easily access height-restricted areas like underground loading docks and multi-storey car parks.
The new cabin Isuzu has brewed up certainly brings the truck into the present, but it’s still very much a light truck in some respects. As in, it’s still a pretty good climb inside, although there are steps and handles to make that easier. The steering column still gets in the way as you swing your left leg inside, though.
The plastic surfaces would still make a car interior designer cringe, and the floor is vinyl and the seats cloth. But the three-abreast seating arrangement makes sense and, should you choose the dual-cab N Series option, there’s actually seven seats in all.
Cabin storage has obviously been a priority for Isuzu, and there are three large, netted overhead bins above the top of the windscreen, as well as bins and buckets across the width of the lower dashboard. Interestingly, each door has just a single, slim pocket and no bottle storage.
The centre console addresses that somewhat with a pair of cup-holders and a pen slot, while there’s also a large bin behind the seat on the bulkhead. There’s also an interior light that wouldn’t look out of place in an industrial kitchen.
The dashboard is home to a pair of USB charge-ports in the centre and the truck stuff continues with a wand for the exhaust brake and a knob near the steering column for a fast-idle setting. It’s also nice to see that even though Isuzu has adopted keyless entry and start for the N Series, the starter button resembles a conventional key and is located right where it should be in the side of the steering column.
What’s missing? Mainly a vanity mirror on either side of the cabin and a physical volume knob for the stereo. Oh, and paddle shifters would be nice too, especially when towing.
Externally, the Tradepack option gets you an aluminium drop-side tray, sturdy ladder racks, a tow bar, bull bar, toolboxes fitted below the tray between the axles and even a wash station for after-work clean ups.
The tray is fitted in Australia (many of the Ready to Work body options are also made here) and the load floor is a vast expanse of alloy with the ability to cope with small, heavy objects thanks to its high-impact materials. But the usual drop-side tray caveats apply including a high loading height, rattling from the sides and the legal requirement to lash everything down before hitting the road.
Meantime, part of the overall appeal of the Isuzu line-up is that there are something like 40 different permutations of cabin width, wheelbase, GVM, overall length and driveline.
But here’s perhaps the N Series’ greatest trick when it comes to being practical: While it’s easy to dismiss the vehicle for being too big and unwieldy, many operators would possibly find that the extra payload and real estate in the cargo area means that they might not need to tow a trailer every time they venture on to a job site. At which point, the dual-cab ute with a tandem trailer starts to look less convenient, especially if there’s any reversing or squeezing on to a tight site involved.
Oh, and if tight spaces really are an issue, the N Series’ sub-10m turning circle makes a typical dual-cab’s 12.5 metre turning circle look ridiculously ungainly. And that’s before we get to that trailer.
Typically for a vehicle like this, a full-sized spare tyre is included.
A highlight of the E-Expert’s design is its conspicuously low published tare (unladen) weight of only 2052kg, which is considerably lighter than not only its LDV eDeliver 7 LWB Low Roof rival at 2365kg but also the segment-leading diesel HiAce (in LWB Auto Barn-Door spec) at 2245kg.
This figure is largely the result of weight-saving chassis technology, given that its diesel Expert equivalent’s tare weight is an athletic 1698kg. As a result, given the E-Expert’s 3053kg GVM, it has a substantial 1001kg payload rating, so it’s a genuine one-tonner.
It’s also rated to tow up to 1000kg of braked trailer, but given Peugeot does not publish a GCM (or how much it can legally carry and tow at the same time) we can't confirm how much payload it can carry while towing its maximum trailer weight.
The cargo bay, which with the standard bulkhead/cargo barrier has a competitive 6.1 cubic metres of load volume, is accessed through sliding doors on each side with 935mm openings or from the rear through symmetrical barn-doors with 180-degree opening to enhance forklift and loading dock access.
The cargo bay offers 2780mm of floor length and 1628mm width, which combined with 1258mm between the rear wheel-housings means it can carry two standard Aussie pallets, or up to three Euro pallets, secured with a choice of eight load-anchorage points.
The cargo bay floor length partially extends to more than 4.0 metres by opening the load-through flap at the lower left-hand side of the bulkhead and raising the outer passenger seat-base into its vertical storage position.
This allows long lengths of timber, copper/PVC pipe, carpet/lino rolls etc to slide through and be carried internally. There’s also an additional load-anchorage point in the passenger footwell. Overall, this is a practical design feature.
The bulkhead window is protected by a sturdy mesh guard, the cargo bay doors and walls are lined to mid-height and internal lighting is provided front and rear.
A tough liner to protect the load floor from scrapes and dents is not included as standard equipment, but is available as an accessory.
The cabin can seat up to three occupants with a combination of a driver’s bucket seat and two-passenger bench seat. All seats are trimmed in two-tone ‘Mica Grey' fabric and equipped with full lap-sash seatbelts.
Although this cabin design offers wide door access and good comfort for the driver and outer passenger, the centre passenger is compromised by the large central-dash protrusion that houses the gear-selection and drive-mode controls.
The only option for those seated in the middle is to position both legs on the passenger side of this protrusion, which ensures their feet intrude into the outer passenger footwell. So, trips with two passengers should only be short ones.
Another criticism is the lack of hinge detents or struts to hold the rear barn-doors open in their 180-degree positions, given that a gust of wind when loading/unloading can slam them shut with potential injury for the operator (we reckon lock-open devices should be mandatory for all vans equipped with barn-doors).
The cabin includes two tiers of storage in each front door, comprising a slender shelf at mid-height for small items and a large-bottle holder and big storage bin at the base for larger items.
On top of the dash-pad are a small-bottle/cupholder on each side and a large clamshell-lidded compartment in the centre. There’s also a glove box with another open storage compartment below, while the centre console offers a smartphone cradle.
The centre seat’s base-cushion, which is hinged at the front, can be tilted forward to reveal a deep compartment below that’s lined with insulating polystyrene foam to keep small items of food and/or drink hot or cold.
The centre seat’s backrest can also fold forward and flat to reveal a mobile office space, with a small desk that can be rotated to provide a comfortable working angle. It also has a shallow tray for holding pens etc and an elastic strap to hold documents in place.
Like the rest of the N Series line-up, the NPR Tradepack model we’ve chosen to review here is available in a range of cabin widths and wheelbases and even a choice of Gross Vehicle Mass. But first, let’s break down the badge. In Isuzu-speak, N stands for the smallest family in the light-truck line-up. As such, it can be driven on a normal car license in Australia.
The P stands for the GVM, in this case that license-friendly 4.5 tonnes, although you can opt for the higher, 6.5-tonne GVM at which point an endorsed license is required.
And, finally, R is Isuzu’s in-house code for a truck that is two-wheel-drive and uses conventional steel-spring suspension rather than air suspension.
Isuzu says the Tradepack option with its large tray and fittings is a very popular one, so that’s what we’ve concentrated on here. That pack equates to all the drop-side tray, racks and fittings, so it’s a comprehensive add-on. Of course, you can take your NPR as a bare cab-chassis, too, and save by swapping over the tray and fittings from your old truck.
Beyond the nuts and bolts stuff, the NPR includes LED lights all-round, heated and powered exterior mirrors (and they’re huge), keyless entry and start, cruise control, steering-wheel mounted controls, climate-control air-con, a suspension driver’s seat and a tilt and reach adjustable steering column. There’s also a 10.1 inch multimedia screen in the centre of the dashboard, digital radio, sat-nav and wired Apple CarPlay and Android Auto connectivity.
The features that tell you this is still a truck and not a passenger car include the steel wheels, cloth seat trim and vinyl flooring.
As it sits, the NPR Tradepack costs $86,014 on the road, but that’s an all-up figure, and not one where you then have to arrange your own accessories and bits and pieces. It’s also within a few hundred dollars of the Ford Ranger Super Duty Super Cab which, perhaps not so coincidentally, has an identical GVM of 4000kg, GCM of 8000kg and slightly more towing capacity of 4500kg versus the NPR dual-clutch’s 4000kg.
Our test vehicle, to use its full name, is the E-Expert Pro Long Auto. It’s available only as a long wheelbase variant with single electric motor, 75kWh battery and single-speed automatic transmission for a list price of $79,990.
That’s $18K more than LDV’s eDeliver 7 LWB Low Roof electric rival and more than $29K dearer than both its diesel Expert equivalent and Toyota’s LWB Auto Barn-Door HiAce.
Our example is also finished in 'Titanium Grey' metallic paint ($690 option) which pushes the list price over $80K.
Standard equipment on our test vehicle includes 16-inch steel wheels with black hubcaps, 215/65 Michelin tyres and a full-size spare.
There’s also a solid bulkhead between cabin and cargo bay with load-through flap (see Practicality), front/rear parking sensors, daytime running lights, a 180-degree reversing camera, demister/wiper on each rear barn-door, a Mode 3/Type 2 charging cable in a Peugeot storage bag and more.
Inside are two USB ports and two 12-volt sockets plus an electric parking brake, dual-zone climate control, heated steering wheel with multi-function controls, heated driver’s seat and a 10-inch digital driver’s display.
There’s also a 10-inch central touchscreen to control the four-speaker multimedia system which includes voice recognition, digital radio and wireless Apple/Android connectivity.
Believe it or not there’s actually a family connection between the 3.0-litre turbo diesel in the Isuzu NRL and the Isuzu D-Max dual-cab and MU-X SUV.
While the displacement of the D-Max remains, the unit in the light truck has been retuned to liberate more torque at lower engine speeds. In this case, that’s 129kW at 2860rpm and 430Nm of torque anywhere between 1450rpm and 2860rpm. That gives the engine great flexibility, but the transmission also plays a part.
That’s either a six-speed manual or a nine-speed dual-clutch unit. The latter has either manual or fully automatic shift modes, and it’s worth is backed up by the potential for lower fuel consumption thanks to the inherent efficiency in such a transmission as well as the three extra ratios.
Designed and made in-house at Isuzu, the brand says it’s confident the wet-clutch unit doesn’t carry the potential flaws of some other dual-clutch units we could name. That said, Isuzu has downgraded the towing capacity from 4.5 to four tonnes if the nine-speed is fitted.
And just like any good truck, there’s the provision for a power-take-off on the side of each transmission option, as well as an exhaust brake to help the mechanical brakes when fully laden.
Unlike many light trucks before it, the Isuzu doesn’t get stuck with a rigid front axle. Instead, you get a proper independent set-up with coil springs, while the rear end remains a live axle with leaf springs in the interests of carting lots of heavy stuff.
The E-Expert’s single electric motor, which drives the front wheels through a single-speed automatic transmission, produces 100kW of power and 260Nm of torque. It also offers three grades of regenerative braking/battery charge replenishment, using paddle-shifters on the steering wheel.
This is a cursed subject in the truck segment, because there’s just no standard pattern of usage, nor a typical loading scenario. Some trucks will spend their whole lives heavily loaded going from red light to red light, others will be less burdened and driven between regional towns.
But what we can tell you is that unladen and driven sensibly, this truck should be able to return fuel consumption figures in the low teens per 100km. Throw the full payload and a trailer on the back and head for hilly country and you could easily double that and then some.
As such, the range from the 100-litre fuel tank is going to vary enormously, but should be somewhere between 500 and 800km.
The other thing to bear in mind is that the upgrade to this model has brought the Isuzus in line with Euro 6 emissions or their Japanese equivalent. So they now need AdBLue and there’s a 14-litre tank for that.
Peugeot claims an official WLTP driving range of up to 330km from its 75kWh lithium-ion battery, which is mounted in a cradle beneath the load floor to maintain the same cargo bay load volume as its diesel sibling.
Our test vehicle was fully charged on collection and we drove 214km on that single charge, of which 50km was hauling a near-maximum payload on our city/suburban test route. We also switched between the three drive modes, but most driving was done in 'Normal' mode.
At the completion of our test, the dash readout was claiming average energy consumption of 25kWh/100km. So, based on these figures, a ‘real world’ driving range of up to 300km is credible, with potentially more using 'Eco' mode exclusively.
Peugeot claims the E-Expert can be charged from 0-100 per cent using a three-phase (11kW) wall-box in about 7.5 hours, or 0-80 per cent in 45 minutes using (100kW) DC quick-charge facilities.
Actually climbing aboard the Isuzu is job one, and you’ll need the handles and step to do it safely. Then again, it’s probably no more testing than getting into a really low sports car in a degree of difficulty sense.
With that accomplished, you’re met with two things; the view out and the very un-car-like driving position. The first is fantastic for forward vision. And it’s not just the height advantage over other traffic. The cab-over-engine layout also means you’re almost at the very front of the truck, meaning you can see a lot more of what’s directly in front of you, even if it’s almost under your nose. Jumping back into a dual-cab ute for comparison emphasises the point enormously.
The driving position, meanwhile, might take more getting used to. The steering wheel is almost flat and you tend to sit pretty upright. Long-distance drivers will tell you this is actually great for long stints at the helm, and it honestly feels pretty natural after just a few minutes. But the steering column placement means there’s no chance of left-foot braking which some drivers (this one included) prefer.
Once you’re rolling, the dual-clutch transmission starts to feel pretty handy with short, sharp upshifts and a calibration that sees it keen to downshift on deceleration to help balance the vehicle, take the stress off the brakes and ensure that the engine is in its power band for when you next throttle on.
Speaking of which, the engine is not exactly overpowering, but it does produce the meat of its muscle in the right places, helped no end by having nine ratios to play with. And here’s an interesting point: The way the engine is installed in the NPR – and despite the fact that you’re sitting pretty much right on top of it – there’s less noise and vibration from the 3.0-litre than in an Isuzu D-Max ute. Obviously, low vibrations and less noise are factors in staving off driver fatigue, and clearly Isuzu knows how to achieve this.
Ride quality will vary hugely depending on what’s on board. We tried the NPR with a full load of gear on the tray, taking it almost to its payload limit. At that point, the ride was actually quite compliant, and the only odd sensation is that of having your backside right over the front axle.
The other mantra held dear by fleet managers is that the best way to reduce breakdowns is to take the driver out of the equation as much as possible. That explains the dual-clutch transmission, for one, but it also perhaps explains why the NPR is set up to be actually very easy and simple to drive. It’s definitely scarier to look at than to pilot. And that turning circle is something else!
Thanks to adjustable lumbar support, a height/reach adjustable steering wheel with flat lower rim to allow extra torso/legroom and a decent-sized left footrest, it’s easy to find a comfortable driving position. The door mirrors, although smaller than some rivals, are adequate given their active blind-spot monitoring assistance.
The steering feel is responsive and nicely weighted, combined with sure-footed handling and supple unladen ride quality from its four-coil suspension.
It provides smooth and near-silent performance at speeds up to 80km/h, with tyre and wind noise becoming more intrusive at highway speeds. We drove most of the test in 'Normal' drive mode, which provides more than adequate city and suburban performance given the E-Expert’s relatively light kerb weight.
The energy-saving Eco mode causes a noticeable drop in response, as you’d expect. The 'Power' setting has the opposite effect, using more energy but producing improved acceleration even with a heavy load on board.
Adjustment of regenerative braking ('Low'/'Mid'/'High') using the steering wheel paddles produces noticeable differences in retardation across the three modes. In High mode, the effect is strong enough to require minimal use of the brake pedal.
To test its GVM rating we forklifted 770kg into the cargo bay, which combined with our two-man crew equalled a payload of 950kg which was only 50kg under its one-tonne limit.
Even so, the coil-spring rear suspension only compressed 40mm under this load, leaving more than 30mm of static bump-stop clearance that ensured no sharp bottoming-out over bumps.
On our congested 50km city/suburban test route, where mid-sized electric vans would typically operate, it handled this load with considerable ease in Normal mode with no requirement to use the Power setting.
The extra weight had a minimal effect on handling and braking response, with the E-Expert proving to be a competent load-hauler within its driving range.
Our only criticism is the positioning of the centre seat’s large headrest, which even when fully lowered blocks a large portion of the central mirror’s view through the bulkhead window and rear doors. As a result, we removed it and stored it away when not carrying a centre passenger.
You can absolutely thank OH&S legislation for the huge leaps in active and passive safety that vehicles like the Isuzu have made in recent years.
Although this class of vehicle is not required to be crash tested (and, therefore, there’s no safety star rating available) even a scant knowledge of physics suggests that sitting the passengers up high in a vehicle with a strong chassis is a very good start when it comes to crash safety.
Passive safety is also helped by an airbag for both driver and the two front-seat passengers in the case of the three-seat variant we’ve looked at here. But only the outboard passengers get a three-point seat-belt, and the centre position gets a simple lap-belt.
There are also side intrusion bars in the doors as per passenger-car best practice and the overhead storage space features a safety net. There are no side-curtain airbags, but again, that high seating position makes the N Series inherently safer for passengers in a typical side impact.
But it gets better with a long list of driver aids, most of them straight out of the current passenger-car playbook. Running changes to the vehicle over the years have seen the addition of autonomous emergency braking (AEB), anti-skid brakes, stability control, a driver attention monitor, a distance warning system for vehicles in front, brake-force distribution and lane departure warning.
New safety tech this time around includes front cross-traffic alert and braking, mis-acceleration (pedal-error) mitigation, traffic and speed-sign recognition, a distance warning system that also advises of the speed of the car in front and improvements to the rear camera system.
And yet, there’s probably more work to be done here. We’d like to see a standard 360-degree camera and tyre pressure monitoring as well. These are both available at extra cost right now, but really should be standard on a vehicle like this. Rear cross-traffic alert is also missing, but that’s more about standardising the sensors and their calibration on a huge range of rear-body designs, apparently.
There’s also an apparent tech gap to be bridged, too, and right now only the dual-clutch-equipped version gets the speed limiter and adaptive cruise control, while the conventional manual does not.
Isuzu is also making a big noise about the new electronic park brake which can be used in an emergency to bring the vehicle to a complete, controlled stop if necessary.
No ANCAP rating but it comes standard with front, side and curtain airbags for driver and passenger plus AEB, lane-keeping, forward collision warning, blind-spot detection (but no rear cross-traffic alert), tyre pressure monitoring, traffic sign detection and more.
It also features what Peugeot calls the 'Acoustic Vehicle Alerting System' (AVAS), which generates sound that can be heard outside the vehicle when travelling at low speed, to enhance pedestrian safety.
Despite the hard life many trucks are destined to live, Isuzu offers a standard six-year/250,000km warranty on the cabin and chassis of this model. The rear RTW body (whatever form that takes) is covered for three years. There’s also a three-year warranty on genuine accessories provided they were installed by a certified fitter.
Service intervals are every 25,000km, 12 months or 5000 hours of operation, whichever comes first. There’s also six years of roadside assistance thrown in.
Isuzu offers a range of service agreements ranging from the basic package right up to a plan that covers everything including wiper blade replacement.
There are currently 84 Isuzu dealers or authorised service outlets around the country, including some pretty far flung spots, so service and parts should be less of a problem than for some other brands.
Mechanically, Isuzu has worked to reduce servicing times, including the use of sealed-for-life wheel bearings.
E-Expert comes with a five-year/200,000km Light Commercial Vehicle (LCV) specific warranty, plus eight-year battery warranty, 12-year corrosion warranty and three-year paint warranty.
Scheduled servicing is every 12 months/25,000km whichever occurs first, with capped-price for the first five scheduled services totalling $1846, or an annual average of $369. Pre-paid service plans up to five years offer considerable savings.