What's the difference?
Hyundai has established a reputation for quality light commercial vans in Australia, thanks largely to the solid foundations laid by the iLoad one-tonner launched locally in 2007.
For more than a decade it proved to be a popular alternative to Toyota’s dominant HiAce in the 2.5-3.5-tonne GVM van segment, building strong customer loyalty with competitive pricing, solid build quality, robust reliability, good fuel economy and driver comfort.
When iLoad production ceased in 2021 it was replaced by the all-new Staria Load, which switched from rear-wheel drive to front-wheel drive and introduced boldly futuristic styling.
In 2024 the Staria Load, like its iLoad predecessor, is only outsold by the HiAce. So, we recently spent a week aboard the top-shelf model to see if it has what it takes to close the sales gap to its dominant Toyota rival.
Smart is back.
Not with the classic ForTwo two-seater city car, oddball four-seater ForFour hatch or dinky Roadster targa top. Those were yesterday’s cars.
Today, Smart – as a 50/50 joint-venture between Germany’s Mercedes-Benz (the brand’s originator) and China’s Geely – is all about SUVs. Electric SUVs.
The boxy #1 (pronounced “hashtag-one”) is a small SUV and the sleeker #3 is the coupe-esque performance crossover version. Both are made in China and use Geely technologies.
We take a long, hard look at the range-topping #3 Brabus, the speediest, sexiest and exxiest of the lot. Let’s go.
The Staria Load has good build quality, refinement, performance and pricing. In Premium specification, it also offers numerous desirable goodies that make it one of the best-equipped and sharpest-looking one-tonne vans on the market. For some buyers, depending on their requirements, it offers a compelling alternative to the ubiquitous HiAce.
The #3 Brabus is very nearly one of the great bargains of 2024, with the sort of style, luxury, features, performance and grip you’d expect from the much-more-expensive GLA AMG 45. It’s that good.
What would make it great is a sunblock for the hot glass roof on a sunny day, Australian road tuning for the infuriating ADAS tech and a revised steering tune that didn’t make it feel inconsistent at times.
See past these, though, and the #3 Brabus exceeds expectations.
We’re glad Smart is back.
The Premium shares the same 3273mm wheelbase, MacPherson strut front suspension and leaf-spring beam axle rear suspension as all Staria Loads, along with power-assisted rack and pinion steering and four-wheel disc brakes. The Premium is available only with a swing-up tailgate.
Its 5253mm length and 1997mm width allows a turning circle of 11.94 metres (HiAce LWB is 11 metres) and its 2000mm height ensures access to height-restricted multi-storey carparks and underground loading docks.
The two-seat interior design, with its absence of physical dials and scarcity of buttons on the dash, provides a spacious and uncluttered workspace. However, adjustments like cabin temperature, fan speed, audio volume control etc using touch-sensitive prompts can be distracting while driving.
Even so, the brightly illuminated instrument display with its ‘virtual’ analogue speedo/tacho is mounted a long way ahead of the driver and quite high, so it almost works like a head-up display given its optimal positioning in the driver’s eyeline.
The height of the cabin doors is also conspicuously low, which has practical benefits given they are not far above knee height (like a LandCruiser 70 Series) which provides excellent side and forward-angle vision.
Smart says Mercedes designed the #3 and it shows.
In silhouette, or when glanced peripherally, it could be the love child of the A-Class and EQA. Only the friendly face betrays its non-Benz heritage.
Longer and wider than the #1, it is also 80mm lower – achieved via a lower ride height, flatter seats and a thinner floor.
Helped by a 35mm wheelbase stretch, it provides a nicely-balanced and proportioned crossover, with a decent drag coefficient of 0.27. The Brabus’ big wheels also fill out the arches very nicely.
Key length/width/height/wheelbase dimensions are 4400mm/1844mm/1556mm and 2785mm, respectively.
Unusually for a coupe/crossover mash-up, there’s slightly more room inside compared to the upright donor model.
Let’s take a longer look in there.
With its relatively light 1938kg kerb weight and 3020kg GVM, our test vehicle has a genuine one-tonne-plus payload rating of 1082kg (HiAce LWB is 1060kg) of which up to 100kg can be carried on roof racks.
It’s also rated to tow up to 2500kg of braked trailer (HiAce LWB is 1500kg) and with its 5520kg GCM (or how much it can legally carry and tow at the same time) that means it can legally tow its maximum trailer weight while hauling its maximum payload.
On face value, that’s a handy set of numbers. However, with a tow-ball download (TBD) limit of only 100kg it would be a challenge not to exceed that with 2500kg of trailer, given TBD is usually around 10 per cent of trailer weight.
The Premium’s solid-walled cargo bay, with 4.94 cubic metres of load volume (HiAce LWB has 6.2), is accessed through sliding doors on each side and a swing-up tailgate (no rear barn-door option is available for the Premium).
The doors and walls are lined to mid-height and although there’s internal lighting it could be brighter (preferably LED), particularly given the dark colour of our test vehicle.
The cargo bay is 2607mm long and 1640mm wide with 1250mm between the rear-wheel housings, which means it can (theoretically at least) carry up to two standard 1165mm-square Aussie pallets or up to three 1200 x 800mm Euro pallets, secured by a choice of eight load-anchorage points.
We say ‘theoretically’ because the raised tailgate effectively blocks rear access for forklifts not equipped with extendable tynes and the side-door openings are too narrow for an Aussie pallet to pass through.
So, if pallet-loading is important, a base model Staria Load with rear barn-doors would be a better choice than the Premium. However, for many other working roles a swing-up tailgate can be beneficial, particularly when serving as a large ‘umbrella’ during wet weather.
The cabin offers three tiers of storage in each door, with the lowest level providing a large-bottle holder and generously-sized bin.
There’s also a small-bottle/cupholder in the dash-pad to the driver’s right plus a handy compartment with clamshell lid in the centre, single glove box, full-width overhead shelf and pop-out cupholder.
On first approach, you ask yourself whether the #3 is a crossover or a small-to-medium SUV. The low roof and cool frameless doors certainly suggest the former, as do the comparatively small apertures.
That said, with the windows down, those sash-less doors help entry and egress.
Once ensconced inside a long if slightly narrow cabin, the #3 offers ample room for even the tallest adults up front, as well as a reasonably spacious back seat area, though you’d call that more of a '2+1' seater given the lack of girth for three. Most folk shouldn’t struggle to find the right driving position, either.
Presumably keen to impart a generic Mercedes vibe, the #3’s interior is somewhat reminiscent of a GLA’s, albeit from last decade – down to the pronounced T-shape dash featuring a trio of circular vents in the middle, a standalone screen above and (unconvincing) metal-look plastic trim below.
Understandably, like so much of the Brabus, this might appeal to aspiring A45 AMG owners, but it seems oddly dated, given the advanced electrification going on underneath.
Likewise, none of the minimalism cleverness of the ForTwo city-car original is referenced, even digitally. A lost opportunity, really. The OG Smart is an icon.
Meanwhile, ahead of the driver, a narrow digital strip looks twee and cheap, as if ripped from a Japanese 'Kei' car. It’s a strange design detail for a $71K SUV.
Still, the #3’s cabin layout is largely a success, and much of that is due to the first-class quality and finish. Unlike some of the aforementioned Benzes of the previous decade, squeaks and rattles are notable by their absence.
Depending on your body, the racy sports seats up front are either perfectly bolstered or far-too snug, but they provide a decent level of comfort and support. And they position you just right for controlling the centre display, which dominates all.
The 12.8-inch touchscreen feels slick, responsive and right-sized for the car. At first, it can also seem like info-overload and perhaps a bit cheesy with its animal animations, but real thought has gone into it to provide an extraordinary level of functionality.
Across the top are icons for access to media, sat-nav, apps and camera view settings, while the bottom row is for various climate and trip info. While somewhat logically presented, the charging-station list seemed outdated and/or at-times incorrect in our test car.
Mercifully, the Smart has a row of short-cut buttons for 'Vehicle Modes' (including turning off the infernal lane assist and one-pedal accelerator/braking), 'Driving Mode' ('Eco'/'Comfort'/'Sport'/'Brabus'), glass demisters, climate and display-off.
Annoyingly, the latter is closest to reach, revealing the #3’s left-hand drive market bias, as the driver must stretch across to access the first two (and more important) settings.
There are also several handy screen-activated modes including 'Entertainment Mode' that temporarily leaves the accessories and climate control on; 'Rest Mode' reclines the driver’s seat down flat and dims the interior lights; 'Energise Mode' is designed to pep you up; and 'Pet Mode' keeps a climate-controlled atmosphere while deactivating all buttons that a stray paw might press. Clever.
There’s lots more besides, and using the touchscreen is better in this than most other Chinese vehicles, but it remains fiddly and distracting.
It’s also worth pointing out that the fixed glass roof needs a blockout for Australia. A Smart spokesperson said an aftermarket cover is available, but as supplied to us, sitting under it over a run of hot days is almost unbearable without a hat. This is not good enough.
Thankfully, the other basics are all A-OK.
The climate system coped well the hot sun bearing down through the glass, plenty of useful storage makes up for the disappointingly shallow glove box, while the chilled centre console and massive door bins proved especially handy.
USB access is easy, the wireless Bluetooth/Apple CarPlay performed more consistently than in any recent test vehicle and the standard Beats audio brings brilliant sound.
Out back, most people under 180cm should at least avoid scraping that glass ceiling, and there’s a reasonable amount of room for boots and long knees if the front occupants are sympathetic, but you’d be stretching the truth calling the rear seat packaging SUV-esque.
On the other hand, it’s beautifully presented, boasts a comfy and supportive backrest/cushion for outboard passengers and even a do-able centre pew for shorter-distance riders.
And it provides every expected amenity, including air vents, USB-C ports, door storage, a folding centre armrest with cupholders, and overhead handles/lighting/coat hooks.
And while we’ve already complained about the glass roof, it floods the cabin with light, to make it seem airier than it is. Narrow front seats with a see-through slit further enhance this feeling.
Further back, the 370-litre boot is reasonably long and surprisingly deep thanks to a removable upper floor that’s good for stuffing the optional home charging cables in.
And, of course, it can be extended to 1160L via the split-fold backrests to provide extra loading practicality. And there’s even a small (15L) amount of storage under the bonnet.
Maximum towing capacity is 1600kg for a braked trailer.
Our test vehicle is the Staria Load Premium, which as its name suggests is a cut above the base model Staria Load Van. It comes equipped with the same 2.2-litre four-cylinder turbo-diesel and eight-speed automatic transmission shared by all variants, for a list price of $51,740.
Although that’s a sizeable $5000 more than the base model, it's lineball with the Toyota HiAce LWB in premium GL specification ($51,886). Our example is also fitted with some items from Hyundai’s impressive genuine accessories range, including the mesh-type cargo barrier ($916.75) and heavy-duty rubber cargo bay floor mat ($762.75).
Although our test vehicle is an MY24 build, it’s mechanically and (almost) visually identical to the latest MY25 Premium, which adds Hyundai’s ‘Bluelink’ connected car services, rain-sensing wipers and next-generation key fob.
That’s in addition to the Premium’s desirable standard features including 17-inch alloys with a full-size alloy spare, smart power tailgate, LED MFR (Multi Face Reflector) headlights, LED front light bar and LED tail-lights, high-beam assist, smart key with push-button start, big 10.25-inch instrument cluster and same-sized multimedia touchscreen, blind-spot-view monitor and automatic climate control.
It’s also enhanced by MY25 upgrades shared by all Staria Load variants including new 2D aluminium body-badging and additional USB-C ports, plus replacement of 'Blind-Spot Collision Avoidance Assist' with 'Blind-Spot Collision Warning' (see Safety).
Though originally brought to market by Mercedes, Smart was never pitched as a premium brand, as it is now.
Back in the late ‘90s, Smart was an early attempt at better urban mobility. The ForTwo was a tad over 2.5 metres long by 1.5m wide and 1.5m tall.
Today, the #1 and #3 share their modular EV platform with Geely’s other small crossovers, including the Volvo EX30 and Zeekr X, while a stretched version underpins the related Polestar 4.
While the #1 starts from a sharp $54,900 (all prices are before on-road costs) for the Pro+, at the other end of the spectrum, the #3 Brabus flagship, with dual motors for all-wheel drive (AWD) and Porsche 911-style acceleration, will set you back $70,900.
Not bad, given it also includes a body kit, extra driving modes, beefier suspension, stronger brakes and retuned traction controls.
Now, that might sound steep against the growing choice of more-affordable EV alternatives out there, but consider that most of the cheaper ones are significantly slower, less sporty and/or not as highly equipped, including the Hyundai Kona Electric, Jeep Avenger and Mini Countryman.
The #3 Brabus’ fiercest foe, the bestselling Tesla Model Y in top Performance guise, is more powerful but costs $12K more and is slightly slower from 0-100km/h.
The $70K Volvo EX30 Twin Motor Performance Ultra costs $1K less and matches the Smart performance-wise as they share the same tech, but it’s considerably smaller.
Meanwhile, the closely-related Zeekr X is $6K cheaper but looks bizarre and is still largely unknown in Australia. At least Smart has that long-time Merc association to fall back on.
In fact, it is distributed by the latter’s biggest dealer group globally, LSH Automotive.
Speaking of which, how does the #3 Brabus stack up against the similar Mercedes EQA and other luxury EV rivals? The less-powerful Merc 250+ is $14K more, has less kit and is nowhere near as powerful. Same goes for BMW iX2, Lexus UX300e and Volvo C40 Recharge (alias EC40).
The #3 Brabus seems to be in a goldilocks zone of premium, performance EV SUVs. The most expensive Smart offers thoughtful value for money. For a change, the car actually lives up to its name.
Predictably, it’s also well stocked, with matrix LED headlights, electric heated/vented front seats, a 12.8-inch touchscreen, head-up display, 640W Beats audio, a foot-actuated powered tailgate, 360-degree camera views, the full advanced driver-assist safety enchilada, auto parking assist, 20-inch alloys and a panoramic glass roof.
Unfortunately, fitted on every Smart, that last one does not come with a factory built-in sunblock, which is completely unacceptable under our hot Australian sun. And no crossover or SUV should be without a spare wheel, either.
These are the #3’s only real deal-breakers.
The Euro 5-compliant 2.2-litre four-cylinder turbo-diesel produces 130kW of power at 3800rpm and 430Nm served across a 1000rpm-wide torque band between 1500-2500rpm.
This is paired with an eight-speed torque converter automatic, which offers the choice of more direct engine control using sequential manual-shifting. It also has overdrive on its seventh and eighth gears to optimise fuel economy at highway speeds.
Plus, there are four selectable drive modes comprising Normal, Eco, Sport and Smart, with the latter automatically switching between the other three to optimise performance and economy depending on variables like driving styles, road conditions, payloads etc.
The #3 Brabus employs one permanent magnet synchronous electric motor per axle, for dual-motor, all-wheel drive performance via a single-speed ‘transmission’.
They provide plenty of poke, totalling 315kW of power (115kW front, 200kW rear) and 543Nm of torque (200Nm front, 343Nm rear).
Tipping the scales at 1910kg, this means the Brabus delivers an impressive power-to-weight ratio of 165kW/tonne – enough for it to scoot from zero to 100km/h in 3.7 seconds, on the way to a 180km/h top speed.
To put those figures in perspective, the similarly-priced VW Golf R only manages 156kW/tonne and 4.8sec to 100.
Hyundai claims official combined consumption of only 7.0L/100km. The dash display was showing 8.3 when we stopped to refuel at the end of our 270km test, which comprised a mix of city, suburban and highway driving, with about one third of that distance hauling a heavy payload. We also regularly switched between drive modes.
Our own consumption figure, calculated from fuel bowser and tripmeter readings, came in at 10.9, which was considerably higher than the dash was claiming. So, based on our ‘real world’ numbers, you could expect a driving range of around 680km from its 75-litre tank.
All #3s headed to Australia for now are fitted with the larger of the two battery packs available – a 66kWh lithium nickel cobalt manganese (NCM) item.
In the Brabus, it is rated to average up to 415km of WLTP-certified range, which is between 20-40km shy of the mid-spec Premium version.
Smart says the WLTP average energy consumption is 17.7kWh/100km. Our 3000km-old test car’s trip computer displayed a life-cycle average of 14.6kWh/100km since delivery.
During our week with the Brabus, we managed an average of 19.4kWh/100km, and that was over a 95km period of sustained highway driving at 114km/h with cruise control on and climate control set at 18 degrees (to combat the radiant heat from that glass roof).
With a big 22kW AC charger and 150kW DC charger capability, the former will replenish that 66kWh battery in about 32 hours using a home plug or 10 hours with an optional 7.0kW Wallbox, while the latter will need just over an hour from 10-80 per cent with a common 50kW DC charger.
The driving position feels spacious and comfortable for someone my height (186cm). However, given its Premium status, the driver's seat should have adjustable lumbar support for longer hauls. A fold-down inboard armrest would also be welcome.
The large doors mirrors, combined with blind-spot monitoring and different camera views (including the excellent blind-spot views that appear on the instrument panel) ensure good all-round vision.
This is one of the Staria Load’s strengths, given the huge blind-spot over the driver’s left shoulder created by all solid-walled commercial vans.
The steering is nicely weighted with a mild self-centre effect that ensures it tracks nice and straight over road surface irregularities.
Its unladen handling is stable and sure-footed, with a disciplined ride quality that’s supple enough to soak up the bumps without the lightly-loaded rear suspension bouncing around as you might expect in an empty one-tonner.
Engine response is energetic, as the eight-speed auto does a good job of keeping the turbo-diesel operating within its 1500-2500rpm maximum torque band most of the time. And it requires less than 2000rpm to maintain highway speeds.
Of the four drive modes available, we found ‘Sport’ the most engaging and enjoyable to use, with the instrument panel changing to a red colour and revised shift calibrations providing sharper engine response. This sporty effect is enhanced when using the sequential manual-shift function.
To test its payload rating, we used a forklift to load 650kg into the cargo bay through the side doors, which were just wide enough to allow this.
Combined with our crew of two, this was a total payload of 850kg (about 200kg under its limit). The rear suspension only compressed about 10mm, so there was no chance of its bottoming-out on our test route.
It felt even more planted on the road hauling this payload and coped well with our 13 per cent gradient, 2.0km-long set climb at 60-km/h in ‘Normal’ drive mode, self-shifting down to fourth gear to easily haul this load to the summit.
However, when testing engine-braking on the way down, in a manually-selected second gear, road speed was approaching the 60km/h limit when the transmission overrode our manual selection and shifted up to third gear when the engine reached 3750rpm.
These engine-protecting shift calibrations are common in light commercial vans, which is great for mechanical longevity but not much use when you’re leaning on the engine to assist with braking on steep descents. Fortunately, the four-wheel disc brakes easily coped with the increased workload.
We should also mention the internal noise levels when travelling at highway speeds, given the lack of a solid bulkhead between cabin and cargo bay. Tyre roar emanating from the rear-wheel housings, not helped by the unlined upper walls and roof, can become intolerable over long distances. Fortunately, Hyundai offers a solution with a solid bulkhead ($1825.63) in its genuine accessory range.
Whatever notions ‘Smart’ might evoke, the #3 Brabus obliterates them. This is no buzzy little city-car runabout, but a surprisingly mature and athletic driving machine. This is a seriously rapid performer.
A trio of driving modes give you a hint of what you’re in for. Eco is lightness and fluff. Not very Brabus, but smooth and calm enough for relaxed commuting. And it’s far from slow, scooting off the line with zip and zest. Enough for most.
Comfort is actually a good all-round setting to be in, with an eager yet controlled level of performance. Strong acceleration and instant accelerator reaction show you mean business – if you’re in the mood. Still civilised and serene otherwise.
Sport ups the ante, as you’d expect, providing a decent whack of speed and immediate response. Actually, this is enough to keep up with most sports car costing thrice the price, while maintaining the driver-assist safety net. Fun without the fear.
Brabus mode is off-the-leash fury, turning the #3 into a convincing AMG alternative thanks to blistering thrust and a powerful punch across the spectrum. More (artificial) noise, more drama, more speed, more fireworks. The 'Launch Control' pins you to your seatback.
Yet even in the latter setting, the Smart behaves with a maturity beyond the brand’s reputation, capable of quick corners with exceptional (AWD-enhanced) body control and roadholding grip, without a punishing ride.
Underneath, a unique suspension tune for the MacPherson-style struts up front and multi-link rear end keep the Brabus hunkered down more effectively at speed.
And even in pouring rain, there are no complaints about the Brabus’ assured and confident handling. Yes, the suspension is firm, but it’s far from uncomfortable, so, an acceptable trade-off.
Plus, though not strictly one-pedal driving, the regenerative braking pressure is enough for slowing down and speeding up in the ebb and flow of traffic in its strongest mode.
Where we’re less happy is in the #3’s steering. It brings three weight modes to the table – but only two are useful, 'Light' and 'Standard'. Super-easy yet not totally devoid of substance, Light is great for around town and general commuting.
But when you lean on it at speed, the steering, whilst crisp and reactive, is not always linear in feel or motion, especially when accelerating at the same time, as you might when coming out of a fast corner.
Depending on how hard you are on the accelerator, there can be a visible step when turned from the straight ahead that can be quite disconcerting. It’s a bit like when slurping in a lumpy bit in a smoothie.
So, what about 'Sport' mode? Here, the steering is just as described above, but with added weight and not much more. Not worth it. Best is Standard mode.
Another disappointment is the advanced driver-assist safety (ADAS) tech’s state of tune. It’s in a state, literally.
The intrusive and apparently non-permanently switch-off-able lane-keep systems, especially, end up resisting what the driver intends, and even fight to steer the car where it thinks it needs to be. This is frustrating and potentially dangerous.
It’s been reported that Geely, and not Mercedes, undertook the development of these ADAS systems. We’re getting sick of (mostly Chinese) manufacturers rolling the arm over and imposing this sort of nannying and ultimately counter-intuitive driving interference tech.
This needs to be fixed. It stops the #3 Brabus from being a great performance bargain.
The Staria boasts a maximum five-star ANCAP rating achieved in 2021 (expires 2027). It comes with seven airbags and comprehensive ‘SmartSense’ active safety and driver assistance technologies.
MY25 safety upgrade includes replacement of 'Blind-Spot Collision Avoidance Assist' (BCA) with 'Blind-Spot Collision Warning' (BCW) across the range. BCW monitors for vehicles in the blind-spot areas to give the driver audible and visual warnings as required.
The #3 range scores a maximum five-star ANCAP crash-test safety rating. It managed high-80s to 90 per cent in all disciplines – Adult Occupant Protection, Child Occupant Protection, Vulnerable Road User and Safety Assist systems.
A full suite of ADAS is fitted, from Autonomous Emergency Braking (operable from 5.0-150km/h car-to-car) with junction, cross-path, pedestrian, cyclist and motorcyclist detection (5.0-85km/h), lane-keep assist (from 65-180km/h) and cross-traffic alert (front and rear), to blind-spot warning and traffic-sign recognition tech.
You’ll also find adaptive cruise control (with stop/go function), highway and traffic jam assist, automatic parking assist, front and rear parking sensors, 360-degree camera and adaptive high beam assist.
Included, too, are seven airbags (dual front, side chest, side head and front-centre), along with two ISOFIX child-seat fixtures and child-seat anchorage points in the back seat.
Hyundai covers the Staria with a five-year/unlimited km warranty.
Scheduled servicing is every 12 months/15,000km whichever occurs first. Capped-price servicing for the first five scheduled services up to five years/75,000km totals $2375 or an average of $475 per year.
The #3 offers a (decidedly-average) five-year or (disappointing) 130,000km warranty, whichever comes first. There is also roadside assistance available for free during this period.
Given other EV manufacturers are going seven and even 10 years in the case of MG, with most including unlimited kilometres, this could be better.
Scheduled maintenance is every 12 months or every 20,000km.
Smart provides a pre-paid four-year/80,000km service plan for $3120, which comes to $780 annually. This seems quite expensive for an EV, even a premium one.