Hyundai Iload vs Mitsubishi Outlander

What's the difference?

The iLoad remains one of the most competent all-rounders in the business. This highlights the excellence of its original design, as it hasn't changed much since it launched here more than a decade ago.

However, it's starting to show its age a bit, particularly in terms of safety compared to HiAce and Transit Custom rivals which have aggressively raised the mid-size van benchmark to a five-star standard that rivals most sedans and SUVs.

We hope Hyundai will soon do the same with the iLoad, because apart from increasingly outdated safety it's pretty hard to fault. We're sure its army of loyal customers would agree.

Mitsubishi has leaned into its strengths with this Outlander update, spending its money in subtle areas to upgrade what was already a widely appealing mid-size SUV.

The local tuning has made a notable difference to the refinement and comfort of this version, while subtle updates to the software and interior trim help to refine things even further.

If you’ve had an Outlander before, you’ll love this one, although it doesn’t help the brand to challenge new players on the value front. This leaves you with the decision of whether to pick a brand with the reputation and network of Mitsubishi, or roll the dice on a far more affordable new player.

For what it’s worth, it’s genuinely tough to pick a sweet spot here. I think the best picks are at either end of the spectrum, with the ES being outstanding value, and the Exceed being particularly plush.

Note: CarsGuide attended this event as a guest of the manufacturer, with travel, accommodation and meals provided.

The iLoad is 5150mm long, 1920mm wide and 1935mm high with a 3200mm wheelbase. That height means it can access underground and multi-storey carparks, in which it's also easy to manoeuvre with a relatively compact 11.22-metre turning circle.

No doubt a big factor in the rear-wheel drive iLoad's enduring appeal is its simplicity and ruggedness, combining MacPherson strut front suspension with rack and pinion steering, leaf-spring live rear axle and four-wheel disc brakes. A sliding door on each side of the cargo hold come standard. The large tailgate window, equipped with a wiper/washer and demister, provides the rear-view mirror with a relatively clear picture of what's behind even with the cargo barrier and clear plastic covering on it.

The cabin environment is bright and airy with a tasteful mix of light and dark grey surfaces. The light grey cloth seats with their colourful striped inserts look sharp but we reckon they would also show some grime pretty quickly in a working role.

Our only criticisms are that, like the new HiAce, there's no fold-down inboard armrest for the driver. We don't know why Australia's top two mid-size vans do not have this simple feature, because it's standard issue in numerous rivals and creates a more relaxed driving position.

Our other gripe is the centre passenger seat, which shares the outer passenger's base cushion but has a separate backrest which can be rotated forward through 90 degrees to reveal a handy storage tray and dual drink holder on the back of it.

However, passenger comfort and safety are compromised as the seat is too narrow for an adult, the backrest has no head restraint, there's very limited leg room and only a lap seat-belt. And to make matters worse, the belt's buckle digs firmly into your right butt cheek when it's clicked in. This ‘seat' should be for emergency use only and, if you must, only for short distances.

Blink and you’ll miss the changes. Actually, squint and you still might miss them. Aside from the eye-catching new 20-inch wheels on the Exceed and Exceed tourer grades and the new ‘Moonstone Grey’ paint colour, it’s hard to tell the new Outlander apart from its predecessor.

Look closer and there’s new lower garnish designs front and rear, a tweaked grille and a smoked appearance for the rear tail-light clusters.

It’s very subtle stuff, but Mitsubishi has chosen to spend its time and money on upgrades on unseen areas.

For example, the bonnet is now steel rather than aluminium, which helps with noise insulation (and also has the side-effect of removing the high-speed ‘fluttering’ effect the aluminium bonnet had on the previous version), there’s additional sound insulation throughout the car, and cladding in the transmission tunnel to make the cabin a quieter place.

Back on the topic of appearance, though, the dash and console has also been tweaked a little. For example, the new screen looks a bit more contemporary, with a much smaller bezel and more attractive software. The console has been rearranged to move the bottle holders to one side of the electronic gear shifter, which makes for a larger centre console.

High-grade leather seat trims also now have alternate patterns, but the range follows the same trims, from cloth on the ES and LS, while the Aspire gets a microsuede and synthetic leather blend, while the Exceed and Exceed Tourer get the ‘high-grade semi-aniline’ leather trim.

The iLoad's 2062kg kerb weight and 3160kg GVM results in a genuine one tonne-plus payload rating of 1098kg and up to 125kg of that can be carried on roof racks. It's also rated to tow up to 1500kg of braked trailer and with a GCM rating of 4660kg (or how much you can legally carry and tow at the same time), that means you can do it at maximum GVM.

In other words, it can legally carry more than a tonne while towing 1.5 tonnes. Those numbers make the iLoad a very practical and versatile workhorse, well suited to a variety of trades and other working roles beyond the usual delivery chores.

The cargo hold, with its 2375mm length, 1620mm width and 1340mm height, offers a total load volume exceeding 4.4 cubic metres and is accessed through sliding doors on each side or via the single-lift tailgate. The load floor with its protective vinyl mat has a total of 10 load anchorage points.

There's no full-length roof lining like the new HiAce but the cargo hold walls and doors are lined to hip height and there's one internal light at the rear. The load floor length and 1272mm between the rear wheel housings means the iLoad can theoretically take two 1165mm-square Aussie pallets (without the cargo barrier installed).

However, loading these could be an issue if fitted with the single-lift tailgate, as it blocks forklift access when opened. And the 870mm side door opening (even less with the cargo barrier fitted) is not wide enough to allow a pallet to pass through it, so do your homework on the iLoad's suitability for your loading requirements.

The cabin has storage bins and bottle holders in each door, plus a shallow tray in the centre dash-pad, two different-sized gloveboxes, a cubby near the gearshift for small items like chewy etc and a pop-out dual cup/bottle holder in the centre console. The centre seat backrest also folds forward to reveal a large open storage tray and two small bottle/cup holders.

The previous Outlander was already known for having a spacious and versatile cabin, and this continues for the new car with a few small tweaks.

The width and satisfying seat positioning continue, and seats in all grades are generous and comfortable, but particularly the leather seats on the Exceed and Exceed Tourer grade we tested.

Adjustability is good in all positions, and the digital instrument cluster has an attractive dual-dial layout and functional display options. While not the best in class, it’s far better than many rivals.

The touchscreen’s new software is meant to be faster, but I found it a bit laggy still, although the integration of Google’s API into the navigation suite is an excellent tweak, making it relevant and useful for much longer.

The tweaks to the centre console make the area more space efficient and useful, but the new cupholders seem strangely shallow, potentially causing large bottles to tip. The tweaked centre console box is nice and large, and the wireless charger is nice and accessible, although its surface is not quite rubbery enough to stop your phone from leaving the charging area in the corners.

The back seat is noticeably stadium – you sit a fair bit higher than in the first row, which eats into headroom in cars equipped with a sunroof for adults. However, width is good, as is the seat comfort.

The rear doors open nice and wide, which should make fitting a child seat easy enough, and the floor is surprisingly flat, too, which makes the middle position more useful.

The third row, which I sampled in an Aspire grade, is both hard to get into and tight once you’re in there. The second row can slide forward on a rail, offering just enough room for me, at 182cm tall, to fit back there, with my knees hard up against the seat in front, and my head nearly touching the roof.

It is for this reason Mitsubishi calls seven-seat versions ‘5+2’. Good for kids, maybe, but not adults for any extended period of time.

The boot is enormous with two rows in use (485 litres in five-seat versions, or 478 litres in seven-seaters), and for this update, the space now has a wider aperture that should make loading objects easier. Space with seven seats up is 163L. Five-seaters get a full-size spare under the floor, while seven-seaters get a space saver.

Braked towing capacity is a middling 1600kg for petrol-powered variants. The brand says not many Outlander buyers are focused on towing as a key capability for the mid-sizer.

Let’s get the bad news out of the way first: prices are up across the whole Outlander range.

The increases are modest, contained to between two to three thousand dollars across this mid-size SUV’s sprawling eight-variant range.

It sounds like an overwhelming number of versions but the Outlander is split across five grades in front- or all-wheel drive, with either five or seven seats.

Check out our pricing table below for the detailed prices before on-road costs:

Traditional rivals in the 5+2 mid-size SUV category include this model's platform-mate Nissan X-Trail (from $38,025 - $59,265) and the Honda CR-V ($41,900 - $59,900), with the Hyundai Santa Fe ($53,000 - $72,500) and Kia Sorento ($50,880 - $84,660) being a price-bracket above.

The biggest issue is the Outlander is facing increased competition from models like Chery’s Tiggo 7 (as a five-seater), which can be had for as low as $29,990 drive-away! Even the most expensive version of the Tiggo 8 (seven-seater) in plug-in hybrid form costs the same as a mid-grade Outlander, at $49,990 (d/a). 

Options like this put the choice back in your hands. You can choose a brand with the heritage and support network of Mitsubishi, or you can go with the value of a new player yet to put those runs on the board.

Although it has an almost identical visage to the previous car, there are some major upgrades hidden below the metal. Sure, there’s a tweaked equipment list, but importantly, there’s a completely revised ride and handling tune, which was developed by Mitsubishi right here in Australia using local expertise.

It’s a similar program to the successful ones undertaken by Kia and Hyundai in recent years to improve the handling of their cars, and Mitsubishi in Japan was impressed enough with the depth of the changes that most of them have been adopted to the global tune for the car.

On the topic of standard equipment, LED interior lights and the 12.3-inch digital dash have been made standard across the range, there is now seat ventilation to join the seat heating for the front two positions in the top Exceed and Exceed Tourer grades, while the upper mid-spec Aspire grade scores front seat heating and a heated steering wheel.

The 12.3-inch multimedia screen has also been upgraded, featuring a smaller bezel and more processing power for a faster response rate, as well as a tweaked software suite with a new layout. This screen also hosts wireless Apple CarPlay and Android Auto across the range.

In addition, there’s also the introduction of the Mitsubishi Connect phone app, which features a range of safety and security features, as well as the ability to remotely control things like the ignition, climate system, navigation and locking system.

Across the range the audio system has also been upgraded to an eight-speaker Yamaha-developed system, with the top-spec Exceed Tourer grade scoring a 12-speaker Yamaha system with up to 1650W of power.

The interior now uses higher-quality materials, according to the brand, with extended upholstery across the range. The top-spec Exceed Tourer also scores a new brown interior colour.

A 360-degree parking camera is now standard across the range, and the safety suite also includes the driver monitoring system and traffic sign recognition system as also used in the Triton.

The plug-in hybrid version, which is what the Outlander is arguably most famous for, is not yet available, but Mitsubishi tells us it will arrive in a few months time, at very least before the end of 2025, and it, too, will carry an Australian-developed ride and handling tune.

The iLoad's 2.5 litre four-cylinder DOHC 16-valve turbo-diesel is a refined and proven performer with Euro 5-emissions compliance (so no AdBlue needed), common rail direct injection (CRDi) and variable vane turbocharging with impressive flexibility. It produces a class competitive 125kW at 3600rpm and peak torque of 441Nm between 2000-2250rpm, but there's ample throttle response and pulling power on tap either side of those figures.

The five-speed torque converter automatic is an equally robust and proven transmission, although most rivals have updated to closer ratio six-speed units. Even so, the iLoad delivers crisp and smooth shifts in auto mode, with the option of sequential manual shifting if required. The transmission's gearing and 2.92:1 final drive ratio provide a good compromise between stop-start city delivery work and economical highway driving.

The petrol-powered Outlander soldiers on with a drab non-turbo, non-hybrid 2.5-litre four-cylinder engine, mated to a continuously variable automatic transmission.

The brand calls this combination “proven” and it’s hard to argue given it hasn’t cropped up with any major reliability issues in the pre-facelift car.

Still, it produces a middling 135kW/244Nm, not as punchy as many turbo options, and nowhere near as efficient as hybrid alternatives.

Those seeking a more powerful fuel-sipping option may want to wait for the PHEV version arriving later this year.

Hyundai's official combined figure of 8.8L/100km seemed realistic at the beginning of our road test which included a variety of roads and payloads, from near empty to three-quarters of a tonne. So we were impressed to see near-identical numbers after crunching trip meter and fuel bowser readings. Needless to say, that's great economy for a one-tonne van and no doubt another reason for its enduring popularity. Based on our figures, you could expect a realistic driving range of around 870km from its 75-litre tank.

As a result of its relatively old-school sounding powertrain, fuel consumption isn’t at the forefront of the petrol-powered Outlander, with official consumption ranging between 7.5L/100km for the lightest five-seat ES 2WD version, to 8.1L/100km in the heaviest, top-spec Exceed Tourer AWD.

C02 emissions are also on the high side, which the brand will no doubt be off-setting with the new PHEV version which will offer even more emissions-free driving range than before.

One benefit of this long-serving engine, though, is it can be fed entry-level 91RON unleaded, better for the back pocket. The petrol-powered Outlander has a 55-litre fuel tank.

The iLoad has big grab handles on the windscreen pillars to assist entry and once aboard it's not hard for drivers of most shapes and sizes to find a comfortable position, thanks to the height-adjustable seat, height-and-reach adjustable steering wheel and decent-sized left footrest.

The instrumentation is easy to read and dashboard controls are clearly marked and intuitive to use. There's a clear eye-line to the left door mirror but given that there's no blind-spot monitoring, this mirror would benefit from the addition of at least a dedicated wide-angle lens.

In city and suburban driving the iLoad is surprisingly quiet for a van without a sealed bulkhead between cabin and cargo hold. However, tyre roar emanating from the rear wheel housings does become quite intrusive at highway speeds, particularly on coarse bitumen surfaces.

The over-driven fifth gear ensures the engine isn't working hard though, with only 1800rpm at 100km/h and 2200rpm at 110km/h, which contributes to good fuel economy on long hauls. The cruise control also works well and is a big improvement on the last iLoad we tested in 2017.

The 2.5 litre turbo-diesel and five-speed auto are well-honed for this working role. They provide ample performance in city and suburban driving, even though the gaps between five gears are more noticeable now given the increasing use of six gears in rival automatic vans.

The Australian team had a significant amount of input on the driving dynamics of this new Outlander, but does it make a big difference behind the wheel?

We were granted the chance to drive the old one alongside the new version to find out, and the changes are significant.

Overall, the character of the car hasn’t been fundamentally altered. This is still a somewhat plush and soft-around-the-edges family SUV, but redeveloped new suspension parts and even very minor, nerdy modifications like the thickness of sway bars have added up to a much more pleasant vehicle to spend an extended amount of time in.

The first thing you’ll notice is the retuned steering. Mitsubishi’s engineers tell us the tweaked feedback was all down to the software in the rack, and it’s a big difference, upping the firmness of the steering at low speeds, keeping the vehicle on track with more confidence while heading straight, and also removing a slight twitchiness with sudden adjustments.

Next is the cabin ambiance. The new Outlander is a relatively quiet place to be thanks to the extra insulation throughout. It combines with the new steering to give the car much more of a sense of heft than before. The engine is reduced to a distant thrum, and the road is damped away for the most part. Mitsubishi says the 20-inch wheels are a particular hit with buyers, which to me is a shame because I’m willing to bet it’s particularly comfy on the lower-grade tyres.

Elsewhere, the Outlander has a softer initial response to bumps thanks to retuned shocks, and the reduced width of the front sway bar makes for less ‘head toss’ for front seat occupants.

Does it make a significant difference? Yes. The new Outlander is all-round better balanced and better suited to our road conditions. It might not have the sophistication of more expensive options, and it still might be a tad off what the also balanced-and-comfortable RAV4 offers, although it will be interesting to get one back to see how it compares to rivals in a like-for-like test.

Just expect a much more comfort-oriented option than some rivals. These changes don’t make the Outlander as fun to drive as a Mazda CX-5 or a Skoda Kodiaq. For example, while the 2.5-litre engine and CVT combo provides a surprisingly urgent initial response, it's a dull, rubbery power application from there on.

The Outlander has a robust array of active safety kit, with all the key gear like autonomous emergency braking, lane support, blind-spot monitoring and rear cross-traffic alert available across the range. Traffic sign recognition and driver attention monitoring is now available from the new Triton, however it is also worth noting some relatively minor items are only available on higher grades.

The ES and LS grades miss out on adaptive high beams, traffic jam assist and steering assist (although they maintain lane departure warning and lane-keep assist).

Mitsubishi is hoping the updated Outlander will qualify for a continued five-star ANCAP safety rating held by the pre-facelift model.

During our drive we also found the lane-keep and driver attention software (which was much-derided at the launch of the Triton) was reasonably well behaved, with the brand saying it had had significant software tweaks over time to make it less invasive. We’ll need to save our final verdict on this system for when we spend an extended time behind the wheel.

Five years/160,000km warranty. Scheduled servicing every 12 months/15,000km whichever occurs first. Lifetime Service Plan includes capped-price servicing for first five scheduled services ranging from $356 to $506.

Mitsubishi continues to offer its near-industry-leading 10-year/200,000km warranty, conditional on the car being serviced at a Mitsubishi dealer. Otherwise, it reverts to a five-year/100,000km promise.

The 10 years of warranty is joined by 10 years of capped-price servicing required at 12 month or 15,000km intervals.

Prices are tame, varying between $320 and $680 per visit, for a total yearly average of $434. It’s not the cheapest yearly average out there, but most brands also don’t have capped price servicing extended this far, so it seems like a good deal regardless.