Holden Problems

The message is to warn you that a problem has been detected with the ESP. Take it to a dealer and have them check it for you

The first point of contact after you’ve consulted the dealer is with Holden’s Customer Care (1800 4646 5336) to lodge a claim for a refund of the cost of repairs to your car.

I can certainly understand your frustration. This sounds like a reasonably common issue with the Cruze however, which along with the fact that your vehicle is now undrivable could stand you in good stead for a no-cost or at least discounted replacement outside the factory warranty period. 

My advice is to be the squeaky wheel until the issue is resolved.

Follow up:

Hi Malcolm, 
Thanks for your reply. I bought this car because the Commodore was bigger and more expensive. Holden have agreed for me to pay $320 instead of $590. Which is not bad but I feel it is not about the money but that this is a poorly made part. I've also asked them to reset my transmission as this gets a bit rough. 

Thanks again,

Peter

He shouldn’t have done anything without disconnecting the battery. The computer is the component that senses a crash situation and moving it has caused it to set off the airbags. My view is that it’s the mechanic’s problem.

The Holden Spark has been discontinued in Australia, with the company citing low volume as the main issue. But if that doesn't deter you, it's still a solid buy at under $15,000. Dealers have plenty of stock still on showroom floors, and you can get really good prices on 2017-plate models for less than $15k, drive-away. Shop for the LT if this is the car you like most, because it has a better features list than the LS.

Probably best to steer clear of the regular Barina, which is admittedly bigger, but definitely not better. The current-generation model could find its way to the automotive graveyard this year, too. 

The Mirage isn't as good as either the Barina or Spark, so unless you just want a very inexpensive car, it's not high on our recommendation list. The Yaris is lagging behind the times in terms of features, but there's a reason it's a go-to for many budget car buyers: it's a strong offering for space and comfort. 

All of that said, the Kia Picanto is the budget car we'd most likely recommend, because it has a strong and long warranty and is the only one in the mix with auto emergency braking (AEB). Plus it has a reversing camera as standard (the base model Spark doesn't). 

A conventional automatic transmission is the one that we have been used to in cars dating back to the 1940s.

Holden introduced its first automatic in 1961 with the EK model. A conventional transmission is one with a torque convertor between the engine and transmission so provide smooth easy drivaways. It basically disconnects just above idle speed so the engine can idle, but engages again when you accelerate away.

The transmission uses fluid to operate the various clutches inside the transmission for smooth shifting. The conventional transmission has proven to be very reliable over the years, but it isn’t the most efficient in terms of fuel consumption, particularly when compared to a manual gearbox. Engineers have been trying for years to make a more efficient transmission that has the smoothness of operation and the efficiency of a manual gearbox.

The two most successful have been the CVT “Continuously Variable Transmission) and the dual-clutch transmission, such as VW’s DSG and Ford’s Powershift. The CVT is designed to keep the engine revving at its most fuel-efficient speed by continuously varying the gearing.

To do that it uses a system of pulleys and a belt. It seems odd when driving it because the engine sounds like it’s revving its head off at a constant speed instead of climbing and dropping as it would normally do. The CVT was first used on a small DAF car in the 1970s, and picked up by Volvo when it took over DAF. It took a long time to develop the transmission, particularly the drive belt, to be used on anything other than a very small engine. Those problems have largely been fixed, but you’re correct that Nissan, and also Honda, had troubles when they first used the CVT.

The dual-clutch transmission is really a manual gearbox with two clutches that operate in synch with each other, one releasing one gear while the other engaging another gear. VW, Ford and Holden have had a lot of trouble with it, mostly related to the clutch packs, and the electronics.

It should be noted that both the CVT and the dual-clutch auto are more fuel-efficient that the conventional automatic, and both now seem to be largely trouble free.

It’s on the surfaces most exposed to the sun, and it probably a problem with the clear coat. Have your Holden dealer check it, and perhaps show it to a painter, or pant specialist to assess the problem.

For starters it’s not a new car now, it’s four years old, so problems car arise with it. It’s possible you have a worn ignition switch, or it could be an electrical problem that’s behind your starting issue. Take it back to your dealer, or a mechanic to have it checked and fixed.

You’re right that lots of owners have had trouble with the automatic transmission in their Cruzes, but yours being a manual isn’t affected by that problem. I wouldn’t be taking the advice to get out of it.

 No, it’s not fair to ask you to undertake a diagnostic check at your expense. The transmission is known to be faulty, and as long as you haven’t abused it in any way, they should be replacing it free of charge without question.