Ford Tourneo Custom vs Infiniti Q60

What's the difference?

There’s absolutely no doubt that the van-based people-mover has some distinct advantages over a three-row SUV. The rear seat is bigger, access to it is far better and there’s more luggage space even when all eight seats are occupied. But the Tourneo goes a step or two further with the sliding, swivelling seats that make it one of the most practical and flexible interiors on the market.

True, the driving experience is a bit alien at first, but it’s a case of different, rather than worse. Meantime, the ride is excellent and the performance and economy from the turbo-diesel driveline are both absolutely spot on for this vehicle’s intended purpose.

And perhaps that’s the metaphor for the whole thing: By not trying to be something it’s not, and concentrating on what it needs to do, the Tourneo emerges as a bit of a quiet achiever.

As we said earlier, this type of vehicle concept is never a sure-fire proposition. Parcel vans converted to passenger duties haven’t always worked out. This time, though, it’s different.

Beautiful looks, good handling, but the driving experience of the Q60 GT is let down by a numbness and disconnection relative to what's happening under you. Refinement isn't on the same level as its BMW and Benz rivals, but the GT is a perfect match for the RC 200t, while remaining good value for money. If you have your heart set on an Infiniti Q60 then I'd skip straight to the top and opt for the Red Sport.

Perhaps the biggest revision of the successful Transit Custom formula needed to make the leap from FedEx to Brady Bunch has been to the rear suspension. Where the Transit uses a leaf-sprung arrangement, the Tourneo has switched to coil rear springs. These technically offer much greater ride comfort at the expense of some load-carrying ability. Which is fine, even if your kids are the bigger variety.

The move to powered sliding side doors is a welcome one, but I found out the hard way that the doors will still open a fraction if you push the button while still travelling at low speed. Not sure why that would be, but at least the buttons in question are up front in Adult-Land, not within reach of you-know-who.

The reality is, too, that the Tourneo is destined to run with the air-con on any time you have bodes in the back. That’s because – like a lot of van conversions – there’s no opening side windows beyond the tiny, hinged windows that open an equally tiny amount. This has more to do with the Transit’s basic structure than any desire to oxygen-deprive the young `uns, but as any parent knows, a supply of fresh air on the move is sometimes the only thing between a happy day out and a clean up in Aisle five.

The Q60 GT is a head turner – literally. Whenever I was driving slow enough to notice, people were rubbernecking to look at the long, low-slung coupe. I'm sure most had no idea what brand of car it was, but in its 'Iridium Blue' paint the Q60 looked amazing with its curvy, sleek profile.

There's only one small issue – the RC 200t and Q60 GT are way too similar looking, right down to their 'signature' shaped c-pillars. I prefer the grille of the Lexus but the rear of the Q60. While there might be a bit of copy-catting going on, both are prettier than their BMW or Benz rivals.

The Q60 GT feels fairly large to drive and the dimensions don't lie – 4690mm end-to-end, 2052mm across with the wing mirrors unfurled, but low at 1395mm.

The cabin treatment is just as emotional as the exterior, with its dual screens, swoopy dashboard and sectioned off driver and passenger cells.

Here’s where a vehicle like this stands or falls. Because if something like a Tourneo can’t cope with lots of people and their luggage in a single bound, then there’s really not much point to it, is there? I mean you’re not going to buy it for its sporty looks or supercar dynamics, so unless it works brilliantly as family transport, it’s kind of dead in the water. Fortunately Ford seems to have got it right. Mostly, anyway.

That starts up front where the two front seats feel like they’re metres apart. In reality, this huge gap forms a walk-through function for getting access to anything or anyone misbehaving in the second or third row of chairs. But you can’t help wondering what if… What if Ford had ditched the stubby centre console and added a third front-row seat? Wouldn’t a nine-seater be better than eight?

But the seats themselves are comfy and the high-and-mighty driving position gives plenty of vision in every direction. With one exception. And that is when you’re pulling out of a side street on to a main road and need to see what’s coming from the left. Depending on the angle you’re on, the fat frame of the pop-out side window (in the sliding door) becomes a blind spot, especially for taller drivers.

There’s nothing irretrievably wrong with the way the controls are laid out, but they will take some acclimatisation. That goes for the menu system on the touchscreen as well as the column-mounted shifter wand which is about the same size and shape (and in the same place) as a conventional indicator stalk. Tip the lever accidentally and you’ll wind up in neutral, wondering what just happened. The manual-shift mode is also fiddly to use and paddle sifters would be vastly better. Most won’t bother anyway.

The front cabin is home to a shallow lidded bin in the centre console, a deeper bin below that and a couple of charge points. There are also cup-holders in great spots up high in the corner of the dashboard, a shelf across the top of the dashboard and no less than two gloveboxes (the top one is pretty shallow) thanks to moving the passenger’s airbag into the roof lining. Both front doors also feature bins and storage nooks but there’s a fair bit of hard plastic on show, surely a legacy of the Tourneo’s parcel-van DNA.

The Tourneo’s party trick is the way both the second and third rows of seats can be slid to almost any point on a pair of tracks in the floor. The move is simply accomplished via a lever at the front or a rip-cord in the back of the seats, and all three centre-row seats can be moved individually (the third row is split 60:40). The upshot is that you can have all three rows bunched together for a large luggage space, or the rear row pushed right back to form a rear row with huge legroom. Don’t need all eight seats? How about a second row with the two outside chairs in place and the centre one folded forward to expose a work-surface with built-in cupholders.

But it gets even better, because individual seats can be removed to suit the weirdest of loads and the second-row seats even swivel 180-degrees to form a loungeroom on wheels. The kids will be begging you to take them for a drive in this thing.

The seats fold forward, but they don’t tumble. They don’t need to really, and they don’t fold into a bed either. But if you fancy camping in the Tourneo, you can remove both rows of rear seats for a huge flat floor.

The second row is home to storage bins in each sliding door (yes, a door on each side) a pop-put window that opens only about 40mm, temperature controls, air vents and reading lights. The third row, meantime, is not only easily accessed provided the second row isn’t slid all the way back (at which point you wouldn’t be using the third row anyway) but the good news is that the rearmost seat itself is basically three bucket seats with the same comfort levels (high) as the second row. There are also reading lights and a pair of phone pockets and cup-holders in the last row, too. Only the way the track system works and the shape of the seat base means that foot-room is limited to an extent.

With all three rows in place, but pushed as far forward as they can go, there’s a long load area of up to 725mm. But you can also push the second and third rows all the way back and have a cargo area 2622mm long behind the front seats. Maybe the van DNA is a good thing after all.

With all eight seats in place, there’s a minimum of 673 litres of luggage space which can be expanded all the way to a monster 4683 litres with the second and third rows removed.

There’s also a 12-volt power socket and a lighting system in the back, too, although while the side doors are automatic, the tailgate is manual. And you’ll need plenty of real estate to open it, too. Even tall folk will hit the button to open the tailgate, start the strut-assisted opening and then take a step or two back to allow the huge tailgate to rise without clobbering them. An automatic tailgate where you hit the button and run away to a safe distance would be much nicer.

The short answer is not very practical - but then no two-door sports car really is. So while the front two seats are roomy (although the optional sunroof restricts headroom) the same can't be said for the back seats – at 191cm tall, not only can I not sit up straight (because of the sloping roofline), I can't fit my legs in behind my driving position.

While those large doors open wide the roofline and the lack of rear doors means trying to insert a toddler into his car seat was painful and involved kneeling in the street, there were days we took our much less fancy SUV just because it was easier.

This is a four seater – with two cupholders in between the rear seats and two more cupholders up front. Storage elsewhere is limited, with tiny pockets in the front doors and a small centre console bin to hide your phone and wallet.

The boot is also on the small side at 341 litres – don't compare this to the 423 litre of cargo capacity in the RC 200t which is measured in VDA litres. That said, there was more than enough room for our weekly shop which fitted in snugly, although you have to hoist your shopping bags high to clear that boot lip.

The Q60 GT has a list price of $62,900, undercutting the Lexus RC 200t by $2000, but what you might find surprising is that the Benz C200 Coupe is only $3500 more than the Infiniti, while the BMW 420i in the Luxury grade lists for $69,900. Depending on how you look at it, either the Germans are affordable or the Japanese are expensive. Perhaps a bit of both.

It's not bad value for money, but it would be good to see other features such as Apple CarPlay and Android Auto added.

What's for sure is that the Q60 GT's standard features list is substantial. There's 8.0-inch and 7.0-inch 'double-decker' screens, sat nav, reversing camera, front and rear parking sensors, six-speaker stereo, LED head- and fog lights, proximity unlocking, heated and power adjustable front seats and leather upholstery.

It's not bad value for money, but it would be good to see other features such as Apple CarPlay and Android Auto added along with adaptive cruise control.

The Q60 Sport Premium is the next grade up from the GT and lists for $70,900, while the Red Sport is $88,900.

Because the platform is (mostly) borrowed from the Transit Custom, you get the same driveline. That starts with a 2.0-litre turbo diesel, good for 125kW of power and a useful 390Nm of torque. It drives through a conventional eight-speed automatic transmission and then to the front wheels as a means of keeping the load floor as flat and low as possible.

Ford claims a 2500kg towing capacity with a braked trailer, but on a wet road or damp boat ramp, that’s really going to test the limits of the front wheel’s grip which can be overcome even in the dry if you’re too hasty with the throttle.

The biggest engineering change in the move from Transit Custom to Tourneo has been the switch from leaf springs on the former to coil springs and an independent suspension on the latter. This is all in the name of ride quality and recognises the fact that the Transit will often be called on to cart heavier loads than eight humans.

The Q60 GT has a 155kW/350Nm 2.0-litre four-cylinder turbo-petrol engine with drive being sent to the rear wheels through a seven-speed automatic transmission. The same engine is also in the Q60 Sport Premium, while the Red Sport packs a twin-turbo V6.

Ford quotes an official combined fuel consumption figure of 7.4 litres for the Tourneo. Over a few days of running in a pretty broad mix of urban and country work, we saw an average of 8.6 litres per 100km which is still pretty good for a vehicle of this size.

With the standard 70-litre fuel tank, that gives the Tourneo a theoretical combined range of around 900km between fills, but the real-world number says closer to 800km is more realistic.

Don’t forget, either, that running costs will be a little higher than some diesels, as the Tourneo requires AdBlue at regular intervals, in line with its Euro 6 emissions levels.

An official combined fuel consumption figure of 7.7L/100km is fairly optimistic and our combination of urban, city and highway running saw the trip computer reporting back to us with 9.1L/100km. Still, that's not too bad considering how much time was spent in city traffic.

If you haven’t driven a one-box van for a decade or more, you’re in for a treat. Just like the Transit Custom on which this car is based, the Tourneo represents a different experience to that of a conventional car or SUV, but one that is not without merit.

For a start, you sit very high which means a great view out across the traffic. And while the driving position is a little less laid-back than a modern car, once you get used to the almost square steering wheel, neither is it the dreaded sit-up-and-beg of older van designs.

The four-cylinder engine doesn’t make the Tourneo a fast vehicle, but it does give it lots of flexibility thanks to all that turbo-torque being available from just off idle. The eight-speed transmission helps, too, but the real surprise is just how quiet the Tourneo is when on a cruising setting. In fact, it’s almost uncanny how such a big, empty metal box could be so silent, but beyond a little tyre noise on coarse surfaces, the Ford pulls it off. As a result, it’s very relaxed and effortless feeling at freeway speeds.

The other surprise is how good the ride quality is. By swapping the cargo van’s leaf rear springs for coils, the Tourneo suddenly displays a very good match between the front and rear axles in terms of how they work to absorb bumps. You do still get some of the front-seat sensation that you’re sitting over the front axle, but it’s not terrible and the reality is that you simply sitting closer to the axle, not right over it.

For many drivers perhaps the over-riding impression will be of the vehicle’s external size. And, yes, it’s a long and wide piece of equipment, but at least the boxy shape means the corners are easy to place and the huge glass area and driver aids like parking sensors and blind-spot warnings help a lot in the daily cut and thrust.

Things are also improved by the fabulously small turning circle of 10.9m kerb-to-kerb (courtesy of the Transit’s role as an inner-city delivery van) that gives an agility the looks don’t suggest. But there’s a sense that the Tourneo is a little wider in the rear track than the front, as you’ll sometimes find the inside rear tyre finding the lips of roundabouts and suburban gutters.

I had a feeling this would happen - the GT was disappointing to drive after the Red Sport with the latter's twin-turbo V6, sports suspension, better steering and excellent Sport + drive mode. There's lots to like about the GT, though – the grip is great from the wide Dunlop SP rubber (235 40 R19 front and 255 40 R19 rear), the chassis feels taught, acceleration is good and it's a gorgeous looking car.

But there's a sense of disconnection from the driving experience I couldn't get past, such as the numb feeling in the steering which needed constant re-adjustment. I also think the suspension felt over sprung and lacked composure over small bumps in the road.

The GT and all Q60s don't have the same level of refinement as the C200 Coupe or 420i, evident from the clunky feel of the door handles to the road noise intruding into the cabin.

That 2.0-litre engine is great, but the transmission is a mood killer with it wanting to change up gears quickly to save fuel.

I'm not a fan of the cockpit. Sure it's brave and expressively designed, but the double-deck screens are confusing, there's one for nav, while the other's for media... I think. Then there are things you don't need, such as a digital compass – actually there are two, one on the display and another in the instrument cluster, but there's no digital speedo.

That 2.0-litre engine is great, but the transmission is a mood killer with it wanting to change up gears quickly to save fuel, even in 'Sport' mode.

Here's a curve ball call for you – I've just stepped out of a, Alfa Giulia Super. Close in price to the Infiniti, same sized engine, but infinitely more rewarding and fun to drive – plus you get an extra two doors.

The Q60 is yet to be rated by ANCAP, although it's good to see AEB with pedestrian detection is standard, even on the base grade GT. That said, it would be good to see blind spot warning and lane keeping assistance fitted as standard (as you'll find on the Benz C200 Coupe). It's not a lot to ask considering these comes standard on higher grades of the Nissan X-Trail.

There are two ISOFIX mounts in the back and two top tether anchor points.

Ford offers its standard five-year/unlimited kilometre warranty on the Tourneo. Five years is fair enough, but can’t match the seven years or even more that some of the competition offer. It‘s worth noting, however, that the warranty does match many of the makes and models that will be the Ford’s natural enemies.

Service intervals are 12 months or a very long 30,000km, but it’s unlikely many families will clock up 30,000km in a 12-month period, anyway. There’s no word on capped-price servicing yet, but the mechanically similar Transit Custom has a service plan that limits the cost of each of the first four services to around $500.

The biggest additional running cost for the Tourneo will be the AdBlue additive to control emissions. How frequently you need to top up will be determined by what type of driving you do.

The Q60 GT is covered by Infiniti's four-year/100,000km warranty.

Servicing is recommended every 12 months/25,000km. Servicing is capped at $538 for the first, then $643 and then $849 for the third.