What's the difference?
What’s a point of difference you look for in the oversaturated SUV market? Is it price? Warranty? Features? How about comfort?
There are a lot of mid-size SUVs in Australia. Most of them like to trade on their features or value or, more than ever, sportiness.
You can see it in the huge wheels, aggressive body kits, stiff suspension. The list goes on. But not for the Citroen C5 Aircross.
The most recent offering from the storied French automaker is all about one thing. Comfort.
My question is why is comfort in SUV-land such a niche concept? And how does this quirky orange Citroen get it so right? Read on to find out.
Let’s be honest, medium SUVs are the bread and butter of the Aussie new car market and there are a lot of rivals to choose from.
Which is why the Citroen C5 Aircross Sport’s much-needed update is welcomed with open arms, especially since it’s the only model in the range.
It boasts more space than a lot of its rivals but it’s been let down in the past by a sparse safety sheet and older tech.
The facelifted model sees tweaks to the design, safety and tech, making it more of a true competitor against the likes of the Kia Sportage, ever-popular Mazda CX-5 and practical Nissan X-Trail.
But are the changes enough for it to be considered as a family SUV? I’ve been testing it this week with my family of three to find out for you!
The C5 Aircross might seem like a niche European 'alternative' SUV, but I wish it wasn’t. The more mainstream players could learn a lot from how brilliantly this Citroen is packaged.
It is truly class leading in terms of passenger comfort and even luggage space, even shipping with great multimedia and safety in this base Feel grade.
Unless you really need to be towing, performance (or in this case, lack thereof) should be low on your SUV priority list anyway.
So, what did my family think about the Citroen C5 Aircross Sport?
I love how it looks and its updated safety list. It’s fairly spacious inside and has a great boot space but it’s lacking a lot of family-orientated practicality in the back seat. The lack of individual storage and amenities is noticeable when you have a kid or two but even as an adult, not having a cupholder for your coffee/drink on a trip feels odd.
The multimedia system and reversing camera need to be improved, too. Overall, it will suit a small family which is out of the baby stage but can’t yet justify upgrading to a larger SUV. It gets a 6.5/10 from my family.
It wouldn’t be a French car without a solid dollop of style, and the Aircross has heaps of it.
From the orange paint, to its floating rear light fittings and chevron emblazoned grille, the Citroen is nothing if not unique.
Just like the C4 range before it, the C5 Aircross inherits the plastic 'airbump' fittings under the doors, with the plastic-clad soft-roader look continuing over the wheelarches and across the C5’s front and rear.
There’s a lot going on, on both the front and rear of this SUV, but somehow it’s not really over-complicated, all the flourishes and highlights manage to flow into each other to maintain some semblance of consistency.
The C5’s rear is a little more tame, with body coloured panels contrasted with the plastic strip, gloss black highlights, and dual-square exhaust facades. The floating gloss-clad roof rails are a flashy if silly touch.
I’d personally argue it’s a better-looking car than its Peugeot 3008 sibling, although it looks built entirely for city-slickers rather than the adventurous type.
Inside it’s normal. For a Citroen. Gone are the days of floating steering wheels or overtly wacky instrument clusters, it’s all quite tame and that’s for the betterment of the brand.
That’s not to say it’s not a cool place to be, and I was surprised to find myself surrounded by classy fittings, quality soft-touch materials and an understated blocky design theme. The C5 gets a small, oval steering wheel which feels great in the hands.
Those awesome memory foam seats are finished in a slightly odd grey synthetic denim kind of material. Some hated it, but I thought it contrasted the car’s exterior and interior schemes well. The raised centre console gives front passengers an extra secure premium sort of feel.
The grey materials will be slightly divisive, but the number one annoyance for me was the complete lack of tactile buttons for adjusting the climate control or media functions. Is a volume knob too much to ask?
Other than that, the C5 has one of the most tame, practical interior treatments on any Citroen… possibly ever… without managing to be boring.
The facelifted model sees a sportier front with the grille redesigned to highlight the double chevron badge.
The bonnet curves around the badge, as do the two long LED strip lights that connect the headlights. The bonnet also sports new divots that give it a gruffer edge.
The wide profile at the rear and new three-pronged tail-lights create some interest.
The black plastic moulding that runs along the base of the car could look unfashionable on a lighter colour but on our blue paintwork, it looks good. As does the contrasting black roof!
The interior trims are finished in a combination of synthetic and Nappa leather but boast a two-tone colour which might not land with everyone. Particularly given the navy portions seem to be glittery in certain lights.
Sitting at 1859mm wide, 1695mm high and just 4500mm long, the overall exterior design is sporty but cute. It should appeal to those who want a nice-but-not-loud-looking car and something that is easy to park.
The C5 Aircross is one of the most practical SUVs you can buy in this segment in terms of interior space. There’s just loads of it, and plenty of smart features to back it up.
In the front you get some small trenches in the doors, lovely big cupholders in the centre console, along with a top-box which was a little shallow, but still handy, as well as a small cavity (seemingly designed to hold the key) and a big bin for stowing your wallet or phone.
Back seat occupants get decent leg and headroom, but what’s really special here is each passenger gets their own memory foam seat with enough width to travel in decent comfort. The centre passenger’s legroom isn’t even impeded by a big transmission tunnel.
Rear passengers also get pockets on the back of the front seats, dual air vents, small cupholders in the doors, and a 12-volt power outlet. With no drop-down armrest, it would be nice to see more practical cupholders in the door cards.
The boot is truly gigantic. Like, biggest in the segment gigantic. At a minimum it weighs in at 580L (VDA), but as an added boost, the rear passenger seats can be slid forward on a rail to grant a whopping 140 extra litres of space to 720L. With the rear seats down you’ll be able to make use of 1630L.
A power tailgate, able to be operated by waving a foot under the car is also standard, revealing a totally unimpeded aperture. So, not only does it have a class leading luggage area, but it’s also easy to use.
The interior is spacious for a medium SUV but the back seat knocks off some points for family practicality. So, let’s start in the back.
Despite there being plenty of headspace for my 168cm (5’6’’) height, the legroom is cosy behind my driving position.
Meaning a 0-4 rearward facing child seat will encroach on front passenger space. It’s probably best suited to a family which is out of the baby stages but it was cumbersome fitting my big harnessed-booster seat in there, too.
It has ISOFIX child seat mounts on the outboard rear seats and three top tethers but two seats will fit best. The floor is flat, which offers far more comfort for a middle seat passenger and I love how the seats can be individually shifted.
The amenities and storage in this row are sparse. You get directional air vents, reading lights, netted map pockets and shallow storage bins in the doors.
Siblings may squabble over the single USB-A port on a long road trip but more than that, there are no cupholders or drink bottle holders back there or even a centre armrest.
That said, the 182mm ground clearance made it an easy car for my six-year-old to get in and out of; plus, the stadium-like seating and wide windows meant he had an awesome view this week.
Now for the front. It has ample amenities, storage and tech. You get plenty of head- and legroom, plus with the panoramic sunroof the cabin manages to feel airy, too.
Individual storage is great with an extra deep middle console, glove box, two cupholders, bins in each door and two very handy utility trays situated near the toggle-type shifter.
Charging options are much better up front, too, and you can choose between a wireless charging pad, two USB-A ports and a 12-volt socket to charge your device.
It's super easy to connect to the wired Apple CarPlay and there’s wired Android Auto for those users.
The built-in satellite navigation is straightforward but that’s where the simplicity ends. I did not find the multimedia system or the digital instrument panel to be terribly intuitive to use and the touchscreen controls can be laggy.
I’m sure you could get used to it over time but I felt flustered.
For this size SUV, the boot space is great at 580L with all seats in use but you can bump it up to 1630L if you fold the back row.
The floor can be adjusted to make a level load space or dropped to give you greater depth for bulkier items and there is a temporary spare tyre underneath the floor.
There are luggage tie-down anchors, a cargo blind and I always like having a powered tailgate.
The C5 Aircross enters Australia in just two spec levels, and the one reviewed here is the base Feel. Priced at $39,990, before on-road costs, it’s not exactly cheap, but is thankfully well specified.
And at the time of publication a Citroen drive-away pricing campaign pitched the Feel at $44,175 with all registration, dealer and other pre-delivery charges included.
In the box is a 7.0-inch multimedia touchscreen with Apple CarPlay, Android Auto, DAB+ digital radio and built-in sat nav, a 12.3-inch digital dash display, auto-dimming rear-vision mirror, auto headlights and windscreen wipers, keyless entry and push-start ignition, dual-zone climate control, LED DRLs, and an electric tailgate.
That’s the good. Not-so-good are the halogen headlights (kind of detracting from the slick front styling) and the lack of radar cruise control.
The Aircross does get a decent set of active safety features explored in the safety section of this review.
Competitors? Well there’s a good chance you’ll be cross-shopping the C5 Aircross against other alternate options in the mid-size space, including the Peugeot 3008 Allure (with which the Aircross shares an engine and chassis - $40,990), the Renault Koleos Intens FWD ($43,990), and perhaps the Skoda Karoq (just one spec-level in Australia - $35,290).
The Aircross’ secret weapon, which you can’t get on any other mid-size SUV, is its seats. Citroen calls them 'Advanced Comfort' seats, and they’re stuffed with memory foam “inspired by mattress technology.”
And it sounds like pamphlet hype, but it’s not. Once you’re seated, it’s like you're floating on air. A little bit of genius!
Citroen pairs this with reasonably-sized 18-inch alloy wheels and a unique suspension system which uses “progressive hydraulic cushions” (a nod to Citroens past) to soften the ride.
It’s a double down of comfort features, and really adds up to a lovely place to be behind the wheel. All for a similar price to its Peugeot sibling. Worth considering.
There is only one model for the C5 Aircross Sport and it will set you back $54,990, before on-road costs.
That prices it as the most expensive compared to its rivals with the Mazda CX-5 GT SP ($51,810) coming in closest but the Nissan X-Trail ST-L ($46,790) and the Kia Sportage SX+ ($41,850) are even more affordable.
The only included paint colours are 'Polar White' and 'Nera Black'. Our model’s 'Eclipse Blue' will add on $690.
However, the C5’s price tag doesn’t feel too cheeky because of the feature-heavy specification, including heated front seats, electric driver’s seat with massage function, a panoramic sunroof and a mix of premium Nappa leather and synthetic leather interior trim.
You also get a powered tailgate, rear privacy glass tinting, full LED lights on the exterior, individually sliding seats on the back row and black 19-inch alloy wheels.
The technology has been upgraded with the dashboard being headlined by a 10-inch touchscreen multimedia system and a 12.3-inch digital instrument panel.
Built-in satellite navigation, as well as wired Apple CarPlay and Android Auto are also included as standard equipment.
On top of that, the safety list has been significantly improved, but more on that later.
The C5 Aircross is powered by just one powerplant no matter which grade you pick. It’s a 1.6-litre turbocharged four-cylinder petrol engine, producing 121kW/240Nm.
It shares this engine with the Peugeot 3008 and the outputs compare well with the Renault Koleos’ Nissan-sourced 2.4-litre four-cylinder engine (126kW/226Nm) considering it’s much smaller and (theoretically) less thirsty.
The ever-smart Skoda Karoq is tough to beat in this segment with its 1.5-litre engine (110kW/250Nm) putting strong torque figures on the board.
The C5 Aircross sends power to the front wheels only via a six-speed automatic transmission, for a comparison the Koleos has a lackluster CVT auto, while the Karoq benefits from a seven-speed dual-clutch automatic.
The C5 Aircross Sport has a 1.6-litre, four-cylinder turbo-petrol engine with a maximum power output of 133kW and 250Nm of torque. It’s not super grunty but there’s plenty here to keep you up to speed on the open road.
It is a front-wheel drive and has an eight-speed auto transmission but the gear changes can feel a bit jerky at lower speeds.
The 1430kg C5 is rated to consume 7.9 litres of mid-grade 95RON unleaded per 100km.
That’s about on-par for the segment, and in practice I managed a figure of 8.6L/100km. A litre over isn’t too bad for truly mixed driving.
The mid-grade fuel requirement is a bit of an annoyance, but it’s also to be expected from a small capacity turbocharged European engine. It’s primary competitors (with the exception of the Koleos) drink the same.
Ah, this is where it earns back some points!
I was very impressed by the efficiency of this because the official combined cycle fuel figure is 5.7L/100km and my real-world usage came to 6.2L! That’s fantastic for this sized SUV and for a turbo.
With a fuel tank of 53L and based on the combined fuel figure, you should be able to get a driving range of around 930km, which is good for those families who like to do road trips.
Straight up, the C5 Aircross is not the most exciting car you can drive. It’s not even exciting for the segment, with the focus being refreshingly distant from sporty.
You’ll be getting sluggish acceleration comprised of an occasionally lazy six-speed auto transmission and a dollop of turbo lag every time you depress the accelerator pedal.
But the C5 Aircross is, refreshingly, not about being sporty at all. I’d argue Citroen is one of the few carmakers that really ‘gets’ what driving an SUV should be about. Comfort.
See, this SUV more than makes up for its lackluster performance by being possibly the nicest place to be behind the wheel in the segment.
We’ve covered how unreal the seats are in terms of their quality memory foam padding, but it doesn’t end there. The C5 has the same excellent well balanced steering from the rest of the Citroen and Peugeot passenger car ranges, as well as sensibly-sized tyres on small alloy wheels and the hydraulic cushion suspension.
It all adds up to a ride that’s quiet and makes most road corrugations, imperfections and potholes a complete non-issue.
The suspension does have its limits, hitting a particularly sharp bump or pothole will have the car bouncing off its shocks, but it’s simply awesome on 90 per cent of Australian urban roads. I wish more SUV mid-sizers rode like it.
It’s also super quiet thanks to “extra insulation” in the engine bay and the small alloy wheels.
Despite its city-friendly size, the C5 Aircross Sport is just as happy cruising on the open-road as it is in an urban environment.
The ride is smooth enough once you get up to a steady speed but the suspension can feel harsh on a bumpy road.
Also, the auto stop-start function can make it feel sluggish to respond, so I disabled this on most trips.
There is plenty of power so you'll feel confident overtaking or getting up to speed on the open road. However, you have to be a little more aggressive with the accelerator when you’re hitting hills.
The steering can, at times, feel vague when you’re at lower speeds but is otherwise responsive.
The cabin space is quiet and nice to be in on the highway and you’ll be able to chat with your passengers with ease.
What I like most about this though is the visibility – the windows are large and I feel like I have a clear view most of the time, which isn’t always the case in an SUV.
Parking this is a cinch with entry to tight car parks helped by a 10.7m turning circle!
However, the 180-degree view camera isn’t great and near hopeless at night time. A clearer image would be welcome but front and rear parking sensors ease the annoyance.
The Aircross has the same set of active safety features no matter which grade you pick. This means auto emergency braking (AEB – works up to 85km/h) with forward collision warning (FCW), lane departure warning (LDW) with lane keep assist (LKAS), blind spot monitoring (BSM), driver attention alert (DAA), and traffic sign recognition (TSR) are all standard.
You’ll get the added benefit of front and rear parking sensors and a 360-degree parking view, which is excellent in its functionality.
Expected refinements include six airbags and the regular suite of electronic stability and brake controls.
It’s an impressive suite and has everything you’d expect in a new car – apart from the strange omission of active cruise control.
The C5 Aircross has not yet been rated by ANCAP (although its European full-safety spec equivalents have a maximum five-star EuroNCAP score).
The updated safety list is most welcomed, especially on a family SUV.
The C5 Aircross Sport has the following as standard - daytime running lights, forward collision alert, lane keeping aid, lane departure alert, blind-spot monitoring, rear cross-traffic alert, intelligent seat belt reminders, traffic sign recognition, 180-degree view reversing camera, front and rear parking sensors and adaptive cruise control with stop and go function.
Special mention for the new fatigue detection alert. When it triggers it doesn’t stop sounding until both of the driver's hands are detected on the steering wheel.
The autonomous emergency braking with car, pedestrian and cyclist detection is operational from 10 – 80km/h (5.0 -140km/h for car detection), however the pedestrian and cyclist functions are only detectable in the day time. It’s usual to see it operational at night, as well.
Despite the new safety items, it still only has six airbags, which includes curtain airbags covering both rows but that’s pretty low for a family car nowadays.
It was awarded four from a maximum five-star ANCAP safety rating back in 2019 but didn’t have all of the new items at the time of testing.
All current Citroens are covered by a five-year/unlimited kilometer warranty, matching the widely accepted industry standard.
That’s all well and good, but it’s the very erm… European service pricing which is the killer here.
The C5 Aircross is covered by a capped price servicing program which costs between $458 and $812 per yearly visit, for an average of $602 per year for the life of the five year warranty.
It’s a bit of a let down given the Citroen’s cheapest fixed-price service is the equivalent to an expensive service at more mainstream brands.
The on-going costs are super-reasonable on the C5 Aircross Sport, with a five-year/unlimited km warranty included.
You can also choose to pre-purchase a three- or five-year capped-priced servicing plan, both significantly cheaper than the pay-as-you-go option.
On the three-year plan, services are $1100 or an annual average of $366.
It’s a flat $2000 for the five-year plan, (averaging just $400 per service), which is very competitive for the class.
Servicing intervals are every 12 months or 15,000km, whichever occurs first.
The Aircross also comes with a five-year roadside assistance plan that is offered through Digicall Assist, for added peace-of-mind.