Chrysler 300 2013 Problems

The photo you sent us shows heavy fogging in a part of the lens, which is unusual. We don't hear of headlights fogging, and having to wait 20 minutes before it clears seems excessive. I would urge you to persist with the dealer, and Chrysler, until you get a satisfactory response/solution.

You won't get your money back, at least not in the short term and not without a huge fight. Start by documenting all the visits to the dealer, what the problems were, and what work was done to fix them. Once you've done that talk to the dealer, show them the history of the car and ask them to fix it. If they will not co-operate go higher to Chrysler head office and talk to the customer assistance people. If that fails contact the company's CEO, Pat Dougherty, directly. If you don't receive any satisfaction for doing all of that enlist the help of a solicitor to send Chrysler a letter setting out your problems.