Chery Tiggo 8 vs Ford Tourneo Custom

What's the difference?

A bargain price, clever hybrid system, and a spacious interior with useful third row is a rare and potent combination which should continue to catapult Chery into a successful future.

Sure, the dull driving dynamics, sometimes befuddling software, and over reliance on touchscreens could and should be addressed, but at this price and with these ownership terms, the Tiggo 8 Super Hybrid is a tough proposition to argue with.

Note: CarsGuide attended this event as a guest of the manufacturer, with accommodation and meals provided.

There’s absolutely no doubt that the van-based people-mover has some distinct advantages over a three-row SUV. The rear seat is bigger, access to it is far better and there’s more luggage space even when all eight seats are occupied. But the Tourneo goes a step or two further with the sliding, swivelling seats that make it one of the most practical and flexible interiors on the market.

True, the driving experience is a bit alien at first, but it’s a case of different, rather than worse. Meantime, the ride is excellent and the performance and economy from the turbo-diesel driveline are both absolutely spot on for this vehicle’s intended purpose.

And perhaps that’s the metaphor for the whole thing: By not trying to be something it’s not, and concentrating on what it needs to do, the Tourneo emerges as a bit of a quiet achiever.

As we said earlier, this type of vehicle concept is never a sure-fire proposition. Parcel vans converted to passenger duties haven’t always worked out. This time, though, it’s different.

Unlike some of its rivals in this space, the Tiggo 8 has a fairly generic boxy SUV design. It’s not as interesting as many of its rivals, but it also strays away from being controversial.

The derivative grille design and light signatures make it blend into traffic nicely, making it an ideal SUV for someone who intentionally doesn’t want to stand out, at least not in quite the same way as something like the BYD Sealion 6.

There’s also nothing that looks proportionally off about it, and the strong lines and spoiler piece over the rear give it a (very) faint air of toughness.

Inside this plug-in hybrid version gets a significantly different interior compared to the combustion Tiggo 8 that launched in 2024. The design is much more contemporary, dominated by the huge central touchscreen which is much bigger than the one in both the Tiggo 7 and the combustion Tiggo 8, and there’s new switchgear for the indicator stalk and for the steering wheel buttons, too.

Unfortunately, this comes at the cost of the climate shortcut panel which remains in the Tiggo 7. Instead, you’re forced to navigate through new software which has a dedicated climate zone.

Still, it’s a glitzy looking interior with big screens and interesting material choices, particularly at this price. The Tiggo 8 even manages to avoid some of the blatant Mercedes-Benz worship as seen in the smaller Tiggo 7, and the synthetic seat trim is also distinct from the rest of the Chery range. In this plug-in Tiggo 8 it’s a kind of sturdy-feeling neoprene finish which looks a little bit like suede. It’s weird, but I don’t hate it.

Perhaps the biggest revision of the successful Transit Custom formula needed to make the leap from FedEx to Brady Bunch has been to the rear suspension. Where the Transit uses a leaf-sprung arrangement, the Tourneo has switched to coil rear springs. These technically offer much greater ride comfort at the expense of some load-carrying ability. Which is fine, even if your kids are the bigger variety.

The move to powered sliding side doors is a welcome one, but I found out the hard way that the doors will still open a fraction if you push the button while still travelling at low speed. Not sure why that would be, but at least the buttons in question are up front in Adult-Land, not within reach of you-know-who.

The reality is, too, that the Tourneo is destined to run with the air-con on any time you have bodes in the back. That’s because – like a lot of van conversions – there’s no opening side windows beyond the tiny, hinged windows that open an equally tiny amount. This has more to do with the Transit’s basic structure than any desire to oxygen-deprive the young `uns, but as any parent knows, a supply of fresh air on the move is sometimes the only thing between a happy day out and a clean up in Aisle five.

The Tiggo 8’s cabin is enormous and has had various upgrades since the combustion car launched that make it both easier and less easy to use.

For example, the centre console redesign is more contemporary, offering pride of place to the wireless phone charging bay, offering two larger bottle holders off to one side. Some key driver functions appear on the right-hand side, including a drive mode selector dial and a handful of shortcuts for the most basic climate functions, like an auto AC button and front and rear defoggers.

This means the shifter has moved to the column on the right-hand side, with a multifunction stalk for the indicators and wipers on the left instead.

The armrest console box is an overcomplicated split opening design, but offers plenty of room inside. There are two large bottle holders and pockets in each front door, too, and there’s a large pass-through area underneath the bridge-style console which will be great for a handbag or something.

The seating position is quite adjustable, but you sit unusually high in the car, which makes it feel as though you’re peering down on the instruments.

As already mentioned, the full array of climate functions can only be controlled through the touchscreen, with no physical buttons outside of the handful on the centre console. Would it be so hard just to have a temperature and fan speed dial you don’t have to take your eyes off the road?

The software itself is typical of many Chinese cars at the moment. It looks good, but isn’t as functional or easy to use as you’d like. Some core functions are still buried in confusingly labelled sub-menus, particularly things like active safety features. It’s not the worst I’ve used (the Leapmotor C10 springs to mind), but it should be better given the massive screen is such a focal point of the cabin.

At least the Tiggo 8 doesn’t feel cheap in other areas, with generous soft-touch materials throughout the cabin. It might be fake leather and suede, but it does a good enough job of making the cabin feel plush and comfortable for longer journeys.

The second row is impressive. I had leagues of room in all dimensions behind my front seat position at 182cm tall. The generous amount of soft trims continue and the seat bases are comfortable enough, too. Storage comes in the form of seat-back pockets and large bottle holders in each door.

Maybe the most impressive feature is the third row. While I felt squashed into the rear row of the Mitsubishi Outlander, the Tiggo 8 offers just enough space for an adult to travel in some form of comfort. Access isn’t the easiest, but there’s so much space in the second row the the seat can slide forward to allow sufficient room for my legs. My head touches the roof, however.

There’s not much in the way of amenities back there, with a bottle holder and storage tray for third-row occupants, as well as a 12-volt outlet in the boot.

The boot itself seems large enough, although at the time of writing there was no official boot figure. For context, the combustion version offers 479 litres with the third row down, or 117 litres with it up, and this plug-in doesn’t seem significantly different to my eye.

Unfortunately though, the placement of the battery and DC inverter under the boot floor leaves no room for a spare. There’s only an inflator kit.

Here’s where a vehicle like this stands or falls. Because if something like a Tourneo can’t cope with lots of people and their luggage in a single bound, then there’s really not much point to it, is there? I mean you’re not going to buy it for its sporty looks or supercar dynamics, so unless it works brilliantly as family transport, it’s kind of dead in the water. Fortunately Ford seems to have got it right. Mostly, anyway.

That starts up front where the two front seats feel like they’re metres apart. In reality, this huge gap forms a walk-through function for getting access to anything or anyone misbehaving in the second or third row of chairs. But you can’t help wondering what if… What if Ford had ditched the stubby centre console and added a third front-row seat? Wouldn’t a nine-seater be better than eight?

But the seats themselves are comfy and the high-and-mighty driving position gives plenty of vision in every direction. With one exception. And that is when you’re pulling out of a side street on to a main road and need to see what’s coming from the left. Depending on the angle you’re on, the fat frame of the pop-out side window (in the sliding door) becomes a blind spot, especially for taller drivers.

There’s nothing irretrievably wrong with the way the controls are laid out, but they will take some acclimatisation. That goes for the menu system on the touchscreen as well as the column-mounted shifter wand which is about the same size and shape (and in the same place) as a conventional indicator stalk. Tip the lever accidentally and you’ll wind up in neutral, wondering what just happened. The manual-shift mode is also fiddly to use and paddle sifters would be vastly better. Most won’t bother anyway.

The front cabin is home to a shallow lidded bin in the centre console, a deeper bin below that and a couple of charge points. There are also cup-holders in great spots up high in the corner of the dashboard, a shelf across the top of the dashboard and no less than two gloveboxes (the top one is pretty shallow) thanks to moving the passenger’s airbag into the roof lining. Both front doors also feature bins and storage nooks but there’s a fair bit of hard plastic on show, surely a legacy of the Tourneo’s parcel-van DNA.

The Tourneo’s party trick is the way both the second and third rows of seats can be slid to almost any point on a pair of tracks in the floor. The move is simply accomplished via a lever at the front or a rip-cord in the back of the seats, and all three centre-row seats can be moved individually (the third row is split 60:40). The upshot is that you can have all three rows bunched together for a large luggage space, or the rear row pushed right back to form a rear row with huge legroom. Don’t need all eight seats? How about a second row with the two outside chairs in place and the centre one folded forward to expose a work-surface with built-in cupholders.

But it gets even better, because individual seats can be removed to suit the weirdest of loads and the second-row seats even swivel 180-degrees to form a loungeroom on wheels. The kids will be begging you to take them for a drive in this thing.

The seats fold forward, but they don’t tumble. They don’t need to really, and they don’t fold into a bed either. But if you fancy camping in the Tourneo, you can remove both rows of rear seats for a huge flat floor.

The second row is home to storage bins in each sliding door (yes, a door on each side) a pop-put window that opens only about 40mm, temperature controls, air vents and reading lights. The third row, meantime, is not only easily accessed provided the second row isn’t slid all the way back (at which point you wouldn’t be using the third row anyway) but the good news is that the rearmost seat itself is basically three bucket seats with the same comfort levels (high) as the second row. There are also reading lights and a pair of phone pockets and cup-holders in the last row, too. Only the way the track system works and the shape of the seat base means that foot-room is limited to an extent.

With all three rows in place, but pushed as far forward as they can go, there’s a long load area of up to 725mm. But you can also push the second and third rows all the way back and have a cargo area 2622mm long behind the front seats. Maybe the van DNA is a good thing after all.

With all eight seats in place, there’s a minimum of 673 litres of luggage space which can be expanded all the way to a monster 4683 litres with the second and third rows removed.

There’s also a 12-volt power socket and a lighting system in the back, too, although while the side doors are automatic, the tailgate is manual. And you’ll need plenty of real estate to open it, too. Even tall folk will hit the button to open the tailgate, start the strut-assisted opening and then take a step or two back to allow the huge tailgate to rise without clobbering them. An automatic tailgate where you hit the button and run away to a safe distance would be much nicer.

If ever the Average Aussie family has been in the grip of a cost-of-living crisis, it’s right now. With that in mind, we’ve chosen the entry level version of the Tourneo, the Active, for this review. At $65,990 before on-road costs, it’s not exactly cheap, but does come in a full $5000 less than the Titanium X version.

And it is pretty well equipped. That starts with 17-inch alloy wheels, 13-inch touchscreen and 12-inch driver information screen, Bluetooth, full connectivity including wireless Apple CarPlay and Android Auto, wireless charging, 10-speaker stereo, tri-zone climate control, automatic wipers, heated front windscreen, keyless entry and start, 10-way powered driver’s seat, heated and cooled front seats, and a pretty nice artificial leather covering for some of the touch-points.

In a continuation of an industry-wide trend that we wish would stop, only white is considered a standard, no-cost paint colour. Every other colour costs extra, but in 2025, should it?

If the budget will stretch the extra five grand, the Titanium X model adds body coloured bumpers, a 14-speaker stereo, a 360-degree camera system, ambient interior lighting, heated outboard seats in the second row, and extra areas of (better) artificial leather trim.

Chery’s Super Hybrid system is a little different from other plug-ins on the market. It pairs a 1.5-litre four-cylinder turbocharged engine (105kW/215Nm) with a ‘dedicated hybrid transmission’ (DHT). This is a transaxle which contains a large electric motor (150kW/310Nm) and uses a set of clutches and gears to blend the power sources.

The end result of this is a drivetrain that feels a bit like a CVT but isn’t the much derided rubber-band-on-a-cone set-up. To Chery’s credit, it almost feels like driving an electric vehicle, such is the relatively smooth power delivery and seamless blending of the power sources depending on speed.

Just don’t expect to tow much more than a tinny as capacity is limited to just 750kg.

Because the platform is (mostly) borrowed from the Transit Custom, you get the same driveline. That starts with a 2.0-litre turbo diesel, good for 125kW of power and a useful 390Nm of torque. It drives through a conventional eight-speed automatic transmission and then to the front wheels as a means of keeping the load floor as flat and low as possible.

Ford claims a 2500kg towing capacity with a braked trailer, but on a wet road or damp boat ramp, that’s really going to test the limits of the front wheel’s grip which can be overcome even in the dry if you’re too hasty with the throttle.

The biggest engineering change in the move from Transit Custom to Tourneo has been the switch from leaf springs on the former to coil springs and an independent suspension on the latter. This is all in the name of ride quality and recognises the fact that the Transit will often be called on to cart heavier loads than eight humans.

The Tiggo 8 has a headline electric driving range of 95km, although this is rated to the more lenient NEDC cycle. Usually you can expect more like 75km in the real world, but these plug-ins tend to vary greatly from their official figures for better or worse, so stay tuned for a longer test to see what the real-world figure is.

Regardless, it draws this range from a 18.3kWh battery pack, that is capable of charging up on both DC and AC, which is rare for a plug-in. On the faster DC chargers, it is capable of topping up at a maximum rate of 40kW for a claimed 30 to 80 per cent charge in 20 minutes. Combined range, using a full tank of fuel and full charge can have the vehicle travel up to a claimed 1200km.

The overall fuel efficiency is 1.3L/100km, a somewhat useless figure. The actual figure will depend entirely on how you use the car. Have a short commute and charge at least at one end of it? It may as well be zero.

What’s particularly clever though is how Chery has put significant work into the software map of the hybrid transmission to keep it as efficient as possible, even when the battery is drained. 

The vehicles we tested on the launch were all hovering around the mid-5.0L/100km mark, even with the batteries long drained to their reserve level. The brand’s engineering people say the software map is specifically designed to achieve less than 6.0L/100km even when the battery is dead.

Again, not every plug-in hybrid can claim the same.

Ford quotes an official combined fuel consumption figure of 7.4 litres for the Tourneo. Over a few days of running in a pretty broad mix of urban and country work, we saw an average of 8.6 litres per 100km which is still pretty good for a vehicle of this size.

With the standard 70-litre fuel tank, that gives the Tourneo a theoretical combined range of around 900km between fills, but the real-world number says closer to 800km is more realistic.

Don’t forget, either, that running costs will be a little higher than some diesels, as the Tourneo requires AdBlue at regular intervals, in line with its Euro 6 emissions levels.

The Tiggo 8 leans into the traits on display in the smaller Tiggo 7. This means a too-high seating position trading driver ergonomics for visibility, a vague steering tune defined far too much by software, and an overly soft ride quality.

There are various trade-offs here, but it’s about the opposite of a driver’s car. The steering lends hardly any feel to what’s going on at the wheels, and the floaty ride conspires with the tall seat base to feel a bit disconcerting when cornering at high speed.

However, the positives include ease of use and relative comfort. The steering is light enough to make the Tiggo 8 pretty manoeuvrable at low speeds, and the soft ride has the Tiggo 8 floating over road imperfections with relative ease.

It’s also quick, with the electric motor providing urgent acceleration, but this is somehow not very engaging or fun regardless. Plus, slamming the accelerator down, particularly in Sport mode, will overwhelm the front tyres.

This car maintains over 20 per cent of its total battery capacity in reserve, in order to have a large buffer to draw from in hybrid mode to facilitate the smooth electric driving, but this also allows more room to store regenerated energy from idle time or braking compared to a plugless hybrid.

It seems to drive as an EV most of the time, although it lacks a true one-pedal driving mode despite having three levels of regenerative braking.

The cabin is impressively quiet, particularly at lower speeds. It’s genuinely hard to tell when the combustion engine is on to assist the electric driving functions, and the standard acoustic glass keeps most of the nasty ambient noise out. However, at speeds above 80km/h, road noise eventually finds its way into the cabin.

There are many rivals that provide an overall better balance of driving dynamics and handling with comfort, but this Tiggo 8 shoots for a more comfort-oriented family buyer who just wants a quiet and fuel-efficient SUV.

If you haven’t driven a one-box van for a decade or more, you’re in for a treat. Just like the Transit Custom on which this car is based, the Tourneo represents a different experience to that of a conventional car or SUV, but one that is not without merit.

For a start, you sit very high which means a great view out across the traffic. And while the driving position is a little less laid-back than a modern car, once you get used to the almost square steering wheel, neither is it the dreaded sit-up-and-beg of older van designs.

The four-cylinder engine doesn’t make the Tourneo a fast vehicle, but it does give it lots of flexibility thanks to all that turbo-torque being available from just off idle. The eight-speed transmission helps, too, but the real surprise is just how quiet the Tourneo is when on a cruising setting. In fact, it’s almost uncanny how such a big, empty metal box could be so silent, but beyond a little tyre noise on coarse surfaces, the Ford pulls it off. As a result, it’s very relaxed and effortless feeling at freeway speeds.

The other surprise is how good the ride quality is. By swapping the cargo van’s leaf rear springs for coils, the Tourneo suddenly displays a very good match between the front and rear axles in terms of how they work to absorb bumps. You do still get some of the front-seat sensation that you’re sitting over the front axle, but it’s not terrible and the reality is that you simply sitting closer to the axle, not right over it.

For many drivers perhaps the over-riding impression will be of the vehicle’s external size. And, yes, it’s a long and wide piece of equipment, but at least the boxy shape means the corners are easy to place and the huge glass area and driver aids like parking sensors and blind-spot warnings help a lot in the daily cut and thrust.

Things are also improved by the fabulously small turning circle of 10.9m kerb-to-kerb (courtesy of the Transit’s role as an inner-city delivery van) that gives an agility the looks don’t suggest. But there’s a sense that the Tourneo is a little wider in the rear track than the front, as you’ll sometimes find the inside rear tyre finding the lips of roundabouts and suburban gutters.

Keeping the whole family safe is the name of the game here, so Ford has extended things like side-curtain airbags right through to the third row, thereby covering every outboard seating position. In fact, there are nine airbags all up, including a centre airbag between the front seat occupants.

Driver assistance programs include forward collision warning which incorporates the autonomous emergency braking (AEB) function, blind-spot monitoring and assistance, rear cross-traffic braking, active cruise-control, tyre pressure monitoring, lane-keeping assistance, front and rear parking sensors and traffic sign recognition.

The AEB works at any speed above 5km/h, and the pre-collision assist at speeds above 30km/h.

Both the second and third rows of seats feature a pair of ISOFIX child-restraint mounting points (for a total of four) while there are five top-tether restraint mounting points as well.

The Tourneo hasn’t been locally crash tested as per the safety-stars system, but the Transit Custom has been assessed overseas as part of a commercial van safety comparison which graded the vehicle at 96 per cent, the highest rating ever achieved by a van undertaking the test program in question.

The Tiggo 8 Super Hybrid is covered by seven years and unlimited kilometres of warranty, seven years of roadside assist, and seven years of capped-price servicing, following the successful formula of once-underdog Kia.

The servicing price varies year on year according to the capped-price schedule, between $299 and a particularly expensive service at the 90,000km mark which costs $1291.31.

The average yearly cost works out to $453.45 if you keep the car for the full seven-year duration. Not the cheapest we’ve ever seen, but all things considered, it’s pretty good.

Ford offers its standard five-year/unlimited kilometre warranty on the Tourneo. Five years is fair enough, but can’t match the seven years or even more that some of the competition offer. It‘s worth noting, however, that the warranty does match many of the makes and models that will be the Ford’s natural enemies.

Service intervals are 12 months or a very long 30,000km, but it’s unlikely many families will clock up 30,000km in a 12-month period, anyway. There’s no word on capped-price servicing yet, but the mechanically similar Transit Custom has a service plan that limits the cost of each of the first four services to around $500.

The biggest additional running cost for the Tourneo will be the AdBlue additive to control emissions. How frequently you need to top up will be determined by what type of driving you do.