Warranty claim from Polo problem

VW suggests that a problem with my new Polo, which has only covered 2200km, is not covered by warranty. What do you think? While on Woodville Rd during peak hour in Sydney my car's display panel began showing serious errors. I immediately tried to drive the car about 20-25km to the dealer. VW is claiming negligence as I continued driving. The dealer wants to charge me $1500 to provide VW with information so it can assess a warranty claim. VW says I'll be reimbursed the $1500 if the claim is successful, but where is the transparency in this process?