My 2009 VW Golf 118 TSI has just experienced compression problems and I have been told that the piston number four is cracked and the bill will be $7000 to rebuild the motor. It has only done 49,000km. Should I go straight to VW with this issue?
Have your dealer contact VW first and have them register a request for a goodwill claim to cover the repairs to the engine. It's a common problem with the 1.4-litre twin-charge engine and the company should at least cover part of the repair costs. If your claim is rejected, then go directly to VW to pursue it further. You will have a battle to get any compensation, so be prepared for rejection.