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    Mazda BT-50 2010: Great customer service

    Mazda Mazda Advice Mazda BT-50 Mazda BT-50 Advice Mazda BT-50 2010

    Not only do Mazda consistently build cars that up there with the best in their class, their customer service goes above and beyond for loyal customers. A few months ago I had an issue with my 2010 BT-50 when the exhaust recirculation valve failed and it overheated. The engine cooked and the head cracked. I was expecting to pay a lot to get it repaired but the service manager sent an email to Mazda head office stating my service history and asked for some parts to help reduce the cost of the repair. Mazda Australia supplied every part needed to completely repair my motor, all I paid for was the labour and fluids needed. What will my next car be? A Mazda of course.

    Answered by CarsGuide
    19 October 2015
    Paul Gover

    That's great news but no surprise on the Mazda front.

    Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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