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Another crack like that . . .

Asked by Renato Ulpiano

WE HAVE a 2002 Peugeot 306 convertible. The windscreen cracked during the warranty period and Peugeot replaced it at no charge. Two years later, the windscreen cracked in the same spot. We again contacted Peugeot, but the warranty had expired and it refused to help. I believe it's a design fault. What is the manufacturer's obligation?

Answered by CarsGuide

18 May 2006 Carsguide.com.au

I AM inclined to think it is a problem with your car. When a windscreen cracks like this, particularly more than once, I'd look for added stress such as a poor fit or a misshapen opening. If it's a used car, I'd suspect it has had a crash and the repairs haven't been done properly. If you bought it new, go back to Peugeot. You will have to negotiate a settlement, which may involve legal proceedings.

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