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06 Subaru Outback won't start

One day recently my son's 2006 Subaru Outback refused to start in the morning. The dealer told us to tow the car in for them to have a look, and my son ended up paying $1242 for a new battery and two front wheel bearings. It had only been serviced by this dealer a week or two earlier and there was no mention then of any problems with the bearings, and the wheel bearings are not supposed to be inspected until 125,000 km. We felt betrayed, especially when they only told him about the flat battery after he agreed to let them 'fix' the bearings. He's only 22 years old and does not know much about cars and thought he had no other choice to get the car back on the road. What do you think about this?

It does sound like your son has been treated very shabbily. You could complain directly to Subaru about the treatment he received. It should also serve as a lesson to your son that he shouldn't allow himself to be bullied in any way. If he isn't sure about what the dealer is telling him, or doing, he should tell the dealer and ask for a full and proper explanation, and even ask to see the parts that need replacing. If he's still unhappy he could take the car to another dealer, or another mechanic.

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