Ask The Guide

No, we haven't had other complaints of this issue. There shouldn't be anything like that amount of movement, makes me wonder if the tongue is the correct one for the bar. Take the car to a towing place, like Hayman-Reece, and have them assess it.

If it's not the windscreen it could be getting in past a seal, or through the heater. You could try running a hose on the plenum area in front of the windscreen and try to identify the sources of the leak.

Get an independent opinion from someone who is experienced in working with steering wheels and materials used in car interiors. An automotive trimmer might be a good start. If you have no success with Honda you could try to enlist the help of the consumer affairs people in Victoria, or even the ACCC.

The most likely cause of the shudder are the clutches, which probably need to be replaced. It doesn't mean you will have long-term issues with the gearbox, but you could be up for replacing the clutches regularly.

The idle speed is possibly too low. Take it to a mechanic and have it checked.

It is rated to tow a maximum of 2000 kg if the trailer has brakes, but only 750 kg if it doesn't.

I reckon your mechanic is on the money with the injectors. Worn injectors are a common problem on common-rail diesels; it's something that affects most brands

A mechanic/dealer equipped to service these cars will use the equipment to reset the service indicator.

The problem with the N47 diesel engine dates back to 2007. There are plenty of overseas reports of the timing chain failing, as yours has done. Deal directly with BMW head office and seek some support for the cost of repairs. It is a problem, and BMW should bear some responsibility for it. If you can’t get any help, go to the ACCC and make your complaint to them.

Had you done your homework you would have found that the gearbox in that model Cruze is a lemon. The price you have been quoted to replace the gearbox seems reasonable. You could try negotiating with the company that issued the warranty, but I doubt you have a realistic chance of getting any help.