Volkswagen Transporter vs Isuzu NPR

What's the difference?

The Transporter boasts a level of mechanical refinement, engine performance, ride quality, heavy load-carrying ability and general driver comfort that sets a high benchmark in this category. If not for its lack of an ANCAP rating and unacceptably high internal noise levels at highway speeds, it would be hard to fault.

Driving a truck of this size has never been easier than it is with these new Isuzus. Once you’ve worked out how to judge gaps in traffic and have acclimatised to the bulk of a light truck, it’s all pretty straight-forward.

The greater levels of connectivity and safety in this generation of trucks is a big leap on the OH and S front, and there’s no trade-off in terms of the traditional practicalities trucks like these offer.

Our advice would be to option up the suspension driver’s seat and, where possible, look into the independent front suspension, too, as this gives the vehicle a more car-like feel in terms of both steering and ride quality.

Meantime, the option of the ready-to-work packages makes the whole idea of getting into a light truck all the more simple, fuss-free and financially attractive. Which are all things fleet managers around the world can agree on.

Note: CarsGuide attended this event as a guest of the manufacturer, with meals provided.

Our test vehicle’s 3400mm wheelbase is 400mm longer than the standard model, resulting in a corresponding increase in overall vehicle length to 5304mm and a 300mm increase in turning circle to 13.2 metres.

Its 1904mm width is an easy fit in most loading zones and the standard roof’s 1990mm height means it can access most underground and multi-storey carparks which typically cap vehicle heights under 2.2 metres. It comes standard with a kerbside cargo bay sliding door and single-lift tailgate.

The well-developed front wheel-drive chassis is simple and robust with MacPherson strut front suspension and semi-trailing arm coil-spring rear suspension, the latter equipped with stout rubber cones inside the spring coils to provide a second stage of support under heavy loads. Optional heavy-duty and rough road suspension packages are also available. Brakes are four-wheel discs.

You can always pick a van designed for hard work by the amount of black plastic in body areas prone to high wear and/or scrapes, chips and dents and the Transporter has most of those covered, including the front and rear bumpers, lower rear pillars, hubcaps, door handles and mirrors.

The cabin has a back-to-basics look and feel as highlighted by numerous plastic caps blanking dashboard slots where switches are fitted to higher-equipped models. However, it has most of what you need and none of what you don’t for this working role. Even so, the lack of fold-down inboard armrests and a driver’s left footrest are notable omissions and both would be welcome for long stints behind the wheel.

While it’s generally agreed that trucks trail cars and utes in terms of safety and connectivity, the latest N-Series trucks are aimed at reversing that trend. Lots of active safety gear has been added to the N-Series in the most recent upgrade and that’s led to a much safer vehicle.

The ability to connect Apple CarPlay and Android devices is also a major bonus this time around.

The other element unique to Isuzu is the ability for customers to order a fully-finished truck, rather than order the basic package from the truck manufacturer and then finding a third-party supplier for the body they need.

Isuzu calls it its ready-to-work option and it spans various types of bodies including a service body, conventional drop-side tray, enclosed van and even a tipper body. As an off-the-shelf alternative to the traditional way of ordering and specifying a truck, it’s a surprise nobody else has done it, although Isuzu’s volumes definitely play a part.

With its 1865kg tare weight and 3000kg GVM, our test vehicle has a genuine one-tonne-plus payload rating of 1135kg and up to150kg of that can be carried on the roof. It’s also rated to tow up to 2500kg of braked trailer but that would require a sizeable 583kg reduction in payload to avoid exceeding the 4917kg GCM or Gross Combination Mass, which is how much it can legally carry and tow at the same time. Or you could keep the full payload and reduce the towing limit instead, from 2500kg to 1917kg, which may be a more useful compromise depending on work requirements.

The cargo bay, which offers 5.0 cubic metres of load volume, is 2975mm long, 1700mm wide and 1410mm high with 1244mm between the rear wheel housings. That means it can carry two 1165mm-square standard Aussie pallets, or up to three 1200 x 800mm Euro pallets, secured by a choice of eight load-anchorage points. However, the single-lift tailgate could make rear forklift access tricky, depending on forklift design and reach. The sliding door has a generous 1017mm opening for kerbside loading.

Although the load floor is bare and there’s no standard cargo protection for driver and passenger (optional rubber load floor mats and cargo barriers are available), the cargo bay walls and doors are lined to mid-height and the roof is also lined, with two roof lights providing ample illumination.

Cabin storage includes a large-bottle holder and huge storage bin in each front door, with a narrower second-tier storage shelf above which is ideal for holding smaller items like wallets, keys etc.

The dash provides another small-items cubby to the right of the steering wheel and the top dash-pad has small-bottle/cup holders at each end plus a steeply-angled open tray on the driver’s side which is ideal for storing clipboards, paperwork etc.

There’s no overhead sun-glasses holder but the passenger side of the dash offers two tiers of open storage and a large glovebox, plus another small-bottle/cup holder to the left of the gearshift console. An overhead storage shelf would be handy, given that there’s no centre console.

Because they’re made to work first and foremost, the cabins of these 4.5-tonne trucks are roomy and offer plenty of storage space for clipboards, receipt books, Eskies and more.

As a workspace rather than simple transport, plenty of thought has gone into how they function for an eight-hour shift, too, and options like suspension driver’s seats will make a difference.

They’re a bit of a climb up, though, so getting in and out requires at least some measure of dexterity. But once you are in, the view through that huge, panoramic windscreen is fabulous and if you like the seat-height advantage of an SUV, you’ll love an N-Series truck.

Beyond that, the quality of the interior plastics still trails the car and ute world by a margin, and the hard plastic surfaces aren’t great to look at or engage with. By trucks standards, though, they’re on the money.

Trucks don’t necessarily represent huge value in technology terms, but when it comes to actual metal for the money, they claw back a bit of ground.

Isuzu’s 4.5-tonne GVM N-Series units start at $63,193 for the NSR 45-150 in ready-to-work Traypack form and fitted with the automatic transmission option. You can spend less by buying a bare cab-chassis version of the same truck which starts at $55,676 with the manual transmission.

At the other end of the 4.5-tonne GVM range sits the NPR 45-150 Servicepack which gets you the comprehensive service body, automatic transmission and bigger, 5.2-litre engine for a total of $103,691. In between those two extremes lie the rest of the range including every ready-to-work body, and transmission and engine options.

The big news this time around has been the addition of the active safety features detailed elsewhere in this review.

But for the end user, the bigger news will perhaps be the move to make Isuzu’s CoPilot touchscreen standard across all N-Series trucks.

With smart-phone mirroring, the 10.1-inch screen offers the chance to use Apple and Android apps as well as providing 32Gb of storage space, digital radio and interfacing with the reversing camera, sensors and four analogue cameras around the vehicle. Wireless phone charging is another new-to-N-Series feature.

This engine and transmission combination is the jewel in the Transporter crown with its energetic, flexible and efficient performance. The 2.0 litre, four-cylinder, direct-injection TDI340 turbo-diesel meets Euro 6 emissions using AdBlue and produces 110kW between 3250-3750rpm and 340Nm of torque across a 1500rpm-wide torque band between 1500-3000rpm.

The closely-spaced ratios in the seven-speed dual-clutch automatic are tailored to get the most out of this willing engine, with crisp and virtually seamless shifting. It also offers the choice of manual sequential-shifting, when hauling heavy loads in hilly terrain or simply for those wanting a more ‘sporting’ driving experience, but the seven-speeder usually does its best work when left to its own devices.

The base engine for the N-Series trucks is a 3.0-litre turbo-diesel with 110kW of power and 375Nm of torque. Available across the short and mid-wheelbase N-Series models, the 3.0-litre engine is more or less the same engine as seen in the Isuzu D-Max ute range.

As such, it has a good reputation for durability and although there are some turbocharger and tuning changes compared with the D-Max, the basic engine is very similar.

There’s also a much more heavy-duty, truck-like engine option. That is also a four-cylinder unit, but with a massive 5.2 litres of capacity, it’s a real statement of intent. Although power is only marginally more than the 3.0-litre engine, at 114kW, torque is the big winner with 419Nm at just 1600rpm.

Typically fitted to N-Series models with the wider cabin, the 5.2-litre engine also shifts the GCM up a gear to 9000kg from 8000kg. The braked towing limit of the bigger-engined truck also jumps to 4500kg (from 4000kg).

The 3.0L trucks are fitted with either a conventional five-speed manual gearbox or a robotised six-speed manual (which operates like an automatic and is driven with just two pedals). The bigger engined versions have a choice of six-speed manual or six-speed robotised manual.

We covered 283km (with auto start/stop disabled) which included about one third of that distance with a maximum payload. The dash display was claiming an average combined consumption of 8.1L/100km when we stopped to top-up the 80-litre tank. Our own figure calculated from fuel bowser and tripmeter readings came in even lower at 7.7 and both undercut VW’s official combined figure of 8.3L/100km. Needless to say, that’s outstanding real-world economy, which based on our figures should deliver a huge driving range of 900-1000km from its sizeable 80-litre tank. Possibly even further with auto start/stop enabled.

The first thing to know is that vehicles in this weight class – unlike passenger cars and dual-cab utes - don’t have to undergo an official government test for fuel economy. So there’s no simple comparison to be made here.

Also, there are simply too many variables in truck fuel economy to make definitive statements. Unlike cars which are usually loaded to within a few hundred kilograms trip-to-trip, a truck’s mass can vary enormously from empty to fully loaded (and with what) and those circumstances will vary nearly every day.

Then there’s the issue of what body is fitted to the chassis. Obviously, a high van body will contribute a lot more drag at highway speeds than a low-line tray body.

With all that in mind, it’s impossible to generalise although you can expect fuel economy to increase the more you put on board or hitch to the tow-bar.

It’s also worth mentioning that Isuzu’s N-Series engines meet Euro 5 emissions standard for diesel engines. N-Series trucks have fuel tanks ranging from 75 to 100 litres.

Four-coil suspension provides a noticeably supple unladen ride quality, which is impressive for a commercial vehicle with a one-tonne payload rating. It also feels sure-footed and well planted on the road, particular on the many wet roads we encountered during a rain-affected week of testing.

With its upright steering wheel angle and nicely-weighted steering feel, it offers a comfortable almost car-like driving experience. The driver’s seat has height, backrest rake and lumbar adjustment; there’s no rake adjustment for the base cushion but it doesn’t really need it. There are also clear eyelines to all mirrors, a nicely-positioned gearshift and an uncluttered dashboard/instrument layout that’s easy to read and operate.

The 2.0 litre turbo-diesel has energetic response in its peak torque band between 1500-3000rpm, where most city and suburban driving occurs. Snappy, seamless up-shifting occurs between 1500-2000rpm, providing brisk acceleration with excellent fuel economy. At highway speeds, good gearing ensures the engine needs only 1800rpm to maintain 100km/h and 1900rpm at 110km/h.

We only have two criticisms. One is the size and limited wide-angle effect of the left-side mirror, given the huge blind-spot that a solid-walled long wheelbase van like this creates over the driver’s left shoulder. Although the Transporter is (thankfully) equipped with blind-spot monitoring, a larger kerbside mirror with a more convex shape to increase its angle of view would be welcome.

The other is high internal noise levels at highway speeds emanating from the rear wheel housings. On some grades of coarse bitumen it can sound like the roar of a jet engine, which is too loud for sustained periods and could be a deal-breaker if you do a lot of highway work. We have recently tested rival vans without cabin bulkheads which have appreciably lower cargo bay noise levels at similar speeds (most notably a Chinese brand), so it can be done.

Although the sheer size of the Isuzu can be a bit daunting at first, once you’re in with the excellent side mirrors adjusted, it’s vastly less confronting.

The view to the front and sides is brilliant thanks to the deep glass and the high-and-mighty seating position is terrific for finding the corners of the vehicle, too.

You still need to understand that the length of the truck imposes some unconventional lines through corners, and leaving plenty of space between yourself and the insides of corners soon becomes second nature.

The seating position itself offers up a classic truck-like set-up with an upright seat-back and an almost flat steering wheel. It sounds terrible to car drivers but it’s not. It’s actually very comfortable for long stints at the helm.

Ride quality is compromised to an extent by the N-Series’ role as a hauler (and spring rates to suit that role) but the optional independent front suspension makes it a lot more comfy.

And even with the more traditional front suspension fitted, the fast steering makes the truck a lot more manoeuvrable than you might have imagined.

The biggest gripe for us was the transmission, specifically, the optional robotised manual six-speed. This unit really does hark back to the very early days of the technology (before the dual-clutch layout arrived) and the shifts are slow and stilted with a distinct lurch as the transmission swaps gears and engages the clutch.

You can improve things by lifting off the accelerator to initiate each shift, but fundamentally, modern dual-clutch transmissions do a much better job.

The other issue will be for drivers who like to left-foot brake in any vehicle with two pedals.

Unfortunately for them, the Isuzu places both pedals to the right of the big, almost vertical steering column with neatly cleaves the driver’s footwell in two, making left-foot braking impossible.

It’s generally agreed that trucks have, traditionally, been one or two generations behind passenger cars when it comes to safety equipment and technology.

That kind of changes now, and the N-Series (and other Isuzu models) features a whole raft of active and passive safety features that brings the light truck up to the standard of many road cars.

The newest tech is Isuzu’s ADAS (Advanced Driver Assistance Systems) which incorporates tech such as autonomous emergency braking, lane-departure warning, traffic movement warning, distance warning and stability control. A stereo camera system combined with a radar unit is at the heart of the technology.

Other safety tech includes traction control, ABS brakes, speed limiter, hill-start assist, automatic lighting, driver and front passenger airbags and seat belt pretensioners.

What’s missing? Mainly side airbags and curtain air-bags for rear-seat passengers in the crew-cab models. Overall, though, the N-Series is setting new benchmarks for light-truck safety, acknowledging OH and S concerns across the industry.

Five years/unlimited km warranty with 12 months complimentary roadside assist. Scheduled servicing every 12 months/15,000km whichever occurs first. Capped-price servicing for first five scheduled services up to five years/75,000km of $3082.

Because trucks are designed to be used day in, day out, the warranty reflects that. In this case, it’s six years and 250,000km of factory cover for any two-wheel drive N-Series.

The four-wheel-drive variants are, due to the tasks they’re usually put to, covered for three years or 150,000km.

Isuzu also provides six years of roadside assistance. There’s also capped-price servicing on a pay-up-front basis although the cost varies between models.